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Attachment Application Working area Work type Symptom code FQI

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STD Bucket Standard Machine River, Canal & Irrigation Dozing or Land Level Leakage(Oil) Light Defect
Wide Bucket Super Long Reach Dam Construction Lifting Leakage(Gas) Performance Drop
Narrow Bucket Material Handler Snow Removal Stumping Leakage(Water) Light Machine Down
Rock Bucket Demolition machine Road or Railroad Construction Piling Rust Serious Machine Down
Breaker Forestry Machine Coast Protection Loading Crack

Crusher/Pulver Long Boom Building Construction Excavating/Digging Take off

Grapple Long Arm Land Development Carrying Noise

Sweeper Cabin Riser Trash Disposal Slope Scraping Loose

Fork Others Agricultural Demolishing Wear

Shear Forest Others Deformation

Compactor Tunnel Construction Excessive Oil consumption

Others Mining Defective exterior

Quarry Smoke

Others Poor working

Not working

Overheating

Vibration

Discoloration

Others
Technical Service Report
Report Date : 10/10/2022

Product Information
Country : Machine City : Jobsite : Working Condition :
INDONESIA REMBANG Land Development Excavating/Digging
Machine Model : Machine Serial Number : Engine Model : Engine Serial Number :
DX75-7B DXCCEADJJN00223225 4TNV94L-BVDBCC 888944
Delivery Date : Failure Date : Failure Operating Hour Total Labor
8/20/2022 667,6
Repair Start Date Temporay Solve Date Repair End date Total Mileage
10/6/2022
Attachment Arm Model Boom Model Tracking Number Work Order Number :
Standard Bucket Standard Standard SM/DOO/SVW/00338

Failure Information
Failure Part : Failure Part Name : Failure Parts Number : Symptom :
Electric Components CONTROLLER 300611-01189 Poor Working

Customer Complaint
WIPER SYSTEM CANNOT OPERATED

What mechanic did?

● Reposisi Unit to afe area


● Remove Duct cover on rear Seat Operator
● Remove Old Controller
● Take Data report
● Install new Controler Wiper
● Ground Test And Reporting

Possible Cause?
● Wiper malfuction disebabkan oleh kerusakan pada Wiper Controler, yang tidak dapat memproses arus sensing dari Wi
sehingga arus uotput dari wiper controler menuju wiper motor tidak ada / 0V.
● kerusakan wiper controler kemunginan disebabkan oleh material ataupun komponen yang kurang bagus.

Comments Activity : Replace


Rekomendasi untuk penggantian :
● Wiper Controler
Replaced Part Name Replaced Part Number : In stock : Type of Lubricants and Oil
CONTROLLER : 300611-01189 Hydraulic Oil : VG 68
: Engine Oil : SAE 15w-40
: Gear Oil : SAE 140
: T/M Oil :

Reporter : KHOIRUL UMAM


Basic Machine Information
Standard RPM : Eco RPM(IF have) : Auto Idle RPM :
Power RPM : Low RPM : Main Relief Pressure (Front/Rear) :

Picture of Operating hour Data (DMS or Gauge panel)

Picture of Serial Plate Picture of Hour Meter


Description : Description :

Picture of Whole Machine Picture of Jobsite


Description : Description :
Picture of Attachement

Picture of Damaged Part


Description : Description :

WIPER CONTOLER MALFUNCTION OLD CONTROLLER REMOVED


Description :

OLD AND NEW WIPER CONTROLLER NEW WIPER CONTROLLER INSTALLED

Description : Description :

WIPER BLADE NOW CAN OPERATE PROPERLY

Description : Description :

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