JEFFREY CABADING

Saracat, San Juan, La Union

2514 Philippines
+63 927 773 6148
jeffreycabading3@gmail.com

ABOUT
- Enthusiastic and eager to learn and contribute to team success through hard work, effective
communication, attention to detail, and organizational skills. Has a clear understanding of tasks
and training
- Motivated to learn, grow, and excel in the industry. Organized and dependable candidate
successful at managing multiple priorities with a positive attitude.

SKILLS
- Proficient in Microsoft and Google applications
- A problem solver and critical thinker
- Excellent Oral and Written Communication Skills
- Can work on a flexible schedule including weekends, holidays, and longer hours
- With strong interpersonal, conflict management, mentoring, organizational, project
management, and influencing skills

WORK HISTORY
- Interim Learning Experience Leader (Product Trainer)
JULY 2022 - JANUARY 2023
TaskUs Inc., San Fernando, La Union
- Creates and delivered end-user, partner, and distributor training which includes
curriculum, training, and exams for all general preparatory courses prior to enterprise
endorsement
- Accomplished projects and motivated trainees through effective training
- Acted as the content expert, and maintained relevant training documents and training
materials for training conducted
- Monitored and reviewed trainees’ progress through questionnaires and discussed with
their managers
- Ensured that all trainees adhere to the company’s Code of Conduct

- Content Moderator/Subject Matter Expert

MAY 2021 - JULY 2022
TaskUs Inc., San Fernando, La Union
- Approves, reviews, and edits content flowing to the website
- Uses content management system to analyze user engagement and website traffic
metrics

- Field Enumerator
SEPTEMBER - OCTOBER 2020
PSA-La Union Statistical Office
- Employed for the effective conduct of Philippine Statistics Authority-Census of
Population and Housing 2020 (1-month Contract of Service)
- Verified information on survey forms and information pads
 - Interviewed residents in assigned areas to explain the purpose of the census, answer
questions, and accurately record answers
- Traveled door-to-door in assigned communities and requested participation in census
interviews, clearly explaining the process and purpose
- Assisted people in filling out surveys with complete and accurate information

- Data Encoder
JANUARY - MARCH 2020
DSWD La Union Field Office
- Employed for the effective conduct of Listahanan Round 3 (Indefinite Contract ofService)
- Maintained daily production logs of activities and completed work
- Reviewed validation output and performed specified manual checks on data to evaluate
consistency and completeness
- Managed documents by organizing forms, making photocopies, filling records,
preparing correspondence, and creating reports
- Obtained scanned and written records and uploaded them into the database

- Customer Service/Sales Representative

JANUARY - DECEMBER 2019
SL Avatar Call Center, San Fernando, La Union
- Live Inbound and Outbound Calls, Chat and Email Support for technical and purchase
inquiries under Red Pocket Mobile for the first eight (8) months
- Transferred to Sales Representative post for Live Inbound and Outbound Calls, Chat, and
Email Support under Freedom Pop and Unreal Mobile for the remaining months of stay
- Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Answered customer calls, chats and emails promptly to avoid on-hold wait times
- Provided assistance to business partners in purchasing services from the company

EDUCATION
- Bachelor of Secondary Education-English (Undergraduate)
AUGUST 2016 - JANUARY 2019
DMMMSU-MLUC, San Fernando, La Union

AWARDS, RECOGNITIONS & CERTIFICATES RECEIVED

- Top Performing SME for Quarter One of 2022
TaskUs Inc., San Fernando, La Union
- Awarded May 25, 2022
- Certificate of Participation for the effective conduct of SJLU-LYDC Advocacy Series:
Demystifying Drug Abuse
- Awarded November 19, 2021
- Chairperson of Environment Sector of San Juan, La Union-Local Youth Development
Council (SJLU-LYDC)
- Elected May 11, 2021, to present
- President of Cabaroan, Saracat, Bugbugcao & Allangigan Youth Organization
- Elected 2018 to present