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Field Visit Report of Police Control Room
Field Visit Report of Police Control Room
Field Visit Report of Police Control Room
Submitted by –
NIVA PATRA
Enrolment No. – DX2100447
Roll no. – 2123409
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DECLARATION
I the undersigned Ms. Niva Patra D/o Ram Sunder Patra student of MBA –
Public administration and policy (batch – 2021-23) semester 3rd, solemnly
declare that this field visit report is based on my own work carried out during
the course and visit of our study under the supervision of Dr. Jyoti Chauhan
Ma’am and Dr. Fareen Khan Ma’am. I assert the statements made and
conclusions drawn are an outcome of my research work.
I further certify that:-
I. The work contained in the report is original and has been done by me under
the general supervision of my supervisor.
II. The work has not been submitted to any other Institution for any other
degree/diploma/certificate in this university or any other University of India
or abroad.
III. We have followed the guidelines provided by the university in writing the
report.
IV. Whenever we have used materials (data, theoretical analysis, and text) from
other sources, we have given due credit to them in the text of the report and
giving their details in the references.
Signature –
Date – 19/12/2022
Place – Indore
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ACKNOWLEDGEMENT
One of the pleasant aspects of writing acknowledgement is the opportunity to
thank all those who have contributed to it. Unfortunately, the list of expression
of gratitude no matter how extensive is always incomplete and inadequate. The
acknowledgement is no exception.
I take this opportunity to thank the Devi Ahilya VishwaVidhayalaya for
allowing the students to go for field visit not only for the fulfilment of the
course but also to learn on the ground level of nation. I want to pass my regards
to the entire School of Social Science (SOSS) for their participation of the
visits. My special thanks goes to our course coordinator Dr. Jyoti Chouhan
ma’am for not only making prior arrangement for the visit but also for
accompanying us and providing guidance, moral support and proper
understanding of what we were taught by explaining further. I also want to
thank Dr. Fareen Khan ma’am, our Faculty for providing moral support,
guidance and expressing concern to us.
I would also like to thank our Head of department (HOD) of school of social
science Dr. Rekha Acharya ma’am for providing the opportunity to visit the
following departments –
1. Women and child development office (Indore)
2. Police commissionerate, Indore along with a Police station (Palasia)
3. Kasturba Gandhi national memorial trust (Kasturba gram, Kandhwa road,
Indore)
I personally learned a lot about working of Police organization and departments,
also other governmental wings and institutions for welfare of society. I extend
my appreciation to my fellow students for their cooperation disciple and
adhering to the instructions. All this made these visits the most successful one.
Thank you so much.
Sincerely,
Name – Niva Patra
Roll no. – 2123409
Enrolment no. – DX2100447
MBA Public Administration
And Policy
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INDEX
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WOMEN AND CHILD DEVELOPMENT
DEPARTMENT
Central Social
Welfare Board
(CSWB)
National Central Adoption
Comission for Resource
Protection of Authority
Child Rights (CARA)
(NCPCR)
National
comission for
women (NCW)
National institute
for public
corporation and Rashtriya Mahila
child Kosh (RMK)
development
(NIPCCD)
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Vision –
Empowered women living with dignity and contributing as equal partners in
development in an environment free from violence and discrimination; and, well-
nurtured children with full opportunities for growth and development in a safe and
protective environment.
Policy initiatives:-
For the holistic development of the child, the Ministry has been implementing the
world's largest and most unique and outreach programme of Integrated Child
Development Services (ICDS) providing a package of services comprising
supplementary nutrition, immunization, health check up and referral services, pre-school
non-formal education. There is effective coordination and monitoring of various sectoral
programmes. Most of the programmes of the Ministry are run through non-governmental
organisations. Efforts are made to have more effective involvement of NGOs. The major
policy initiatives undertaken by the Ministry in the recent past include universalisation of
ICDS and Kishori Shakti Yojana, launching a nutrition programme for adolescent girls,
establishment of the Commission for protection of Child Rights and enactment
of Protection of Women from Domestic Violence Act.
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Organogram for MISSION POSHAN 2.0 in MWCD –
Mission
VATSALYA
VATSALYA I - VATSALYA II -
Policy legislations/ scheme/ programmes Child Protection Services
related to Child Protection, National Plan of (CPS), JJ Act, Foster Care/
Action for Children, Children Awards, POCSO, Aftercare, CARA, PM
International Instruments for child
protection, HAGUE and SAIEVAC, NCPCR, CARES
GoIUNICEF programmes, WFP assisted
projects
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Organogram for Mission SHAKTI –
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Dowry prohibition act, 1961
Protection of Women from Domestic Violence Act, 2005
The Protection of Women from Domestic Violence Act, 2005 Rules
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Women and Child Development department
(Madhya Pradesh)
Women and Child Development Directorate was constituted in Madhya Pradesh on
August 15, 1986 and all the schemes related to women and children were transferred to
this Directorate from Tribal Welfare Department and Panchayat and Social Welfare
Department. Initially, this directorate was under the administrative control of the
Panchayat and Rural Development Department and in the year 1988 a separate Women
and Child Development Department was formed. The beneficiaries of the Women and
Child Development Department are the weaker sections of the society, women and
children, whose development and welfare work is not going to be completed easily and
in a short period of time. Many schemes of the department have expanded, while Ladli
Laxmi Yojana, Atal Bal Mission, New schemes like the Integrated Child Protection
Scheme are also being implemented. Keeping dynamic, the department has accepted
each and every challenge for growth. The figures of achievement are not big, but there
has been continuous improvement in the status of women in the society, there has been
awareness among women about their rights and interests, there has been a decrease in
malnutrition of children.
Visit Observation:-
Objectives of the Department:-
The objectives of Directorate of Women and Child Development are as follows:-
1. Health and nutrition services are provided to pregnant/lactating women and
children of 0-6 years of the state.
2. Improving the physical, mental, intellectual development and health and
nutritional status of children.
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conceptualized to ensure social and psychological development. Along with the
implementation of this project, the implementation of the new concept of women and
child development, in which implementation of schemes focused on women
empowerment, rising above women's welfare, has also been included in the
responsibility of the department.
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Department Responsibilities:-
Liability is as follows:-
♦ To improve the social, economic, health and nutritional status of the women of the
state.
♦ To improve the health and nutritional status of children along with their physical,
mental and intellectual development and to save them from malnutrition.
♦ Protecting the constitutional interests of women, laws related to women's welfare,
security and various schemes and increasing awareness about social evils.
♦ To play the role of coordinator in the implementation of schemes related to the all-
round development of women and children by various departments in the state so that
the benefits of the schemes reach the beneficiaries.
♦ Coordination with various departments to continuously improve the status of women
while ensuring their autonomy and empowerment.
♦ To make efforts for overall welfare and rehabilitation of children living in adverse
conditions.
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Departmental Structure:-
Governance level
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♦ Child Development Project Officer (453)
♦ Probation Officers (ICPS) (26)
♦ Assistant Statistics Officer (378)
♦ Assistant Project Officer (108)
♦ Supervisor (3409)
♦ Anganwadi Worker (97135)
International cooperation –
A. G20
Hon’ble Minister, WCD led a delegation (through virtual mode) to the first ever
Ministerial Conference on Women’s Empowerment under G20, organised in a
hybrid format by Italian Presidency on 26th August, 2021 at Santa Margherita
Ligure, Italy. The Conference was organised to discuss issues related to gender
equality with focus on the quality of women's work and implementation of policies
aimed at increasing women's participation in all walks of life and protection of their
rights, as also to tackle genderbased violence.
B. G7
High-Level Roundtable on “Empower Women and Girls, Empower Humanity:
Bodily Autonomy and SRHR” Hon’ble Minister, WCD participated in the
roundtable ahead of the G7 Summit through virtual mode on 2nd June, 2021 on
“Empower Women and Girls, Empower Humanity:Bodily Autonomy and SRHR”.
C. 65th Commission on Status of Women (CSW65)
Hon’ble Minister, WCD delivered the National Statement during the 65th session
of Commission on Status of Women (CSW) on 9th March, 2021 through a pre-
recorded video. CSW, a functional commission of UN's Economic and Social
Council, is the principal global intergovernmental body exclusively dedicated to the
promotion of gender equality and the empowerment of women. 2.69 Secretary,
WCD delivered introductory address during the side event of CSW65 on 18th
March, 2021 titled 'A World We Women Want: Gender-Just and Violence-Free'.
D. India-Brazil-South Africa (IBSA) Women’s Forum
Led by Hon’ble Minister, WCD, Government of India participated in the Sixth
India-Brazil-South Africa (IBSA) Women’s Forum meeting held virtually on 16th
March 2021. The event witnessed participation of Ministers and officials
responsible for Women Affairs of IBSA Countries. At the end of the conference, a
joint declaration was also issued highlighting the shared IBSA goals and
commitments for achieving gender equality in all spheres of life.
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Photos taken during the visit :-
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Office of the deputy commissioner
of police, Indore
Introduction:-
The necessity to maintain peace and keeping law and order in the society led to the
establishment of law enforcing agency in the form of Police. The word “police” is
derived from a Latin word “politia” which stands for state or administration. Article 246 of the
Indian constitution has made police a state subject.
The police is majorly undertaking the following activities:-
o Preventing the crime.
o Controlling criminal activities.
o Arresting the anti- social elements.
o Maintenance of law and order.
o Maintaining peace and tranquillity.
o Women protection and empowerment.
o Controlling traffic.
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On November 21, 2021, the Madhya Pradesh government announced after a long
discussion that the MP Police would move to a commissionerate system in Bhopal
and Indore. Apparently, the move is aimed at improving the law and order since the
population in both the cities has exceeded 10 lakh. With these notifications, Bhopal
and Indore are the first in Madhya Pradesh to get police commissioners. Following
this announcement, commissioners were swiftly appointed in early December 2021
in both cities.
They have been armed with magisterial powers which were previously exercised by
the district administration, including the powers to adjudicate proceedings under
Section 106-124 and Section 144 of the Code of Criminal Procedure (CrPc) among
others.
History of the police commissionerates –
The police commissionerate system originated in the presidency towns of Calcutta,
Bombay and Madras in the late 1850s, and was first brought to Ahmedabad and
Delhi in independent India in 1960 and 1978 respectively. The MP government’s
notifications make Bhopal and Indore the 66th and 67th cities to adopt this system
in India.
The stated intention behind the system is an efficient and effective operational
response by the police to crime, and law and order issues that develop rapidly in
large urban areas. In order to achieve this, the police are also given decision-making
powers, thus centralising power.
Aim :-
To ensure a lower concentration of power and make the police more
accountable to the DM at the district level.
Features:-
Under this command System, the District Magistrate and the Superintendent of
Police (SP) share powers and responsibilities in a district.
The DM is entrusted with issuing arrest warrants, licenses while the SP has
powers and responsibilities to investigate crime and make arrests.
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Powers:-
The powers of both policing and magistracy are concentrated with the
commissioner, who is directly accountable to the state government and the state
police chief.
The commissioner of police under the commissionerate system exercises the
powers and duties of a District Magistrate.
These powers are also available to any officer under the commissioner who is
not below the rank of an Assistant Commissioner of Police.
Organizational structure –
Constable
Director General of police is the head of the police department. He saw all the
management of police and Inspector general is the second highest post of police.
There is more than one inspector general under the director general. After that the
posts of police comes. The lowest post of police is Constable.
Inspector General of police is in charge of a zone, which comprise few ranges. Dy.
Inspector General of Police is in charge of a range, which comprise a group of district.
Superintendent of police is in charge of a district. Dy. Superintendent of police is in
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charge of sub division in the district. Inspector of police is the in charge of a police
station. Sub Inspector of police is the in charge of a smaller police station and the
other officers are the staff of the police station.
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more transparent and accountable. Covering an area of 3 lakh Sq. km, catering to about
75 million people and providing effective police emergency services in 05-30 minutes,
Madhya Pradesh Dial 100 is one of the biggest police reforms and emergency services
projects ever undertaken in the country. Madhya Pradesh police has setup a State Level
Centralized Dial 100 control room cum command centre in Bhopal for police related
Emergencies and other services to help people in distress.
The control centre is equipped with latest Technological tools like GIS (Geographical
Information System) MAP for whole state, CAD (Computer aided dispatch), 130 TB
Datacentre. 1000 MDTs (Mobile Data Terminal- A ruggedized mini-laptop or tablet’),
World Class Contact Center, Call Management System (Analytics), GPS enable Smart
Phone App, Location Based Service (LBS) to retrieve live caller location from Telecom
mobile towers, Rigorous monitoring of Event and Feedback from beneficiaries, Voice
Logger (Call Recorder) and GPS enabled 1000 First Response Vehicles (Four
Wheelers) & 150 Two Wheelers to attend and handle public distress calls for services.
As soon as a person makes a call on “100” or “112” number, it receives at the centre by
well trained staff who take necessary personal details, incident details and location
details. Besides computer systems also validate at the same on the basis of CLI
database, GIS MAP, FRV location data and other relevant information available at Dial
100. The trained dispatcher immediately dispatches nearest available one or more well
equipped first response vehicle. Each vehicle is monitored and tracked through the GPS
based AVLS equipment fitted in the vehicle.
Each call and activity are recorded on centre’s voice logger and on web portal. Once the
first response staff reaches the Event destination, it takes necessary action as per
“standard operating procedure” of the centre. After the action is taken, state PCR’s
dedicated feedback team contacts the caller/victim about the quality and satisfaction of
the service provided by the police teams. Voice logger ensure post incident appraisal
and third-party audit of all call related information. There is also provision to facilitate
the caller to be able to talk to senior officer of concerned District using three party
conference. Dial 100 also responds on other emergencies like Ambulance, Fire, Women
help line and Child help line etc. This system is also being used for daily patrolling in
the respective zone of FRVs.
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counselling services. The police department has also been actively involved in
awareness campaigns and sensitization programs to spread awareness about women's
rights and safety.
Reception:
The person responsible for keeping such records and timing of police officers is
typically called a records administrator or keeper. Depending on the size and structure
of the police organization, this individual may report to the department's
administrative division, the chief of police, or another supervisor. The records
administrator is responsible for tracking and maintaining the records of each officer,
including training and certifications, attendance, performance evaluations, and
disciplinary actions. They also keep track of all the officer's shifts and hours worked,
ensuring that all officers receive the appropriate pay and benefits.
Cabins:
The room is allotted according to the post of the designated person. Investigation
room: There is a room in the police station where a person weather accused or witness
can be detained for some time by the investigation officer for enquiring.
Record Room:
All files are maintained here. The record of various offences and there details, PCR
call record, bail register, FIR record and other information are maintained here.
Wireless Room:
The call is directed from the headquarter to the wireless room of the police station.
When a crime commits then the headquarter inform in police station through the
wireless in which area the crime commits.
Surveillance Room:
The surveillance room was filled with buzzing monitors, each one displaying a
different camera feed from different parts of the city. The biggest monitor was in the
center of the room, showing a live feed of the entire city. It was a 24/7 feed, allowing
the operators to watch and monitor the safety of the city at any time.
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Photos captured during the visit –
Roznaamcha
(daily record diary)
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Commissionerate
Court Room
Traffic control
Room
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Kasturba Gandhi National
Memorial Trust –
Introduction –
History Kasturba Gandhi national memorial trust, was established in 1945 by
Mahatma Gandhi, to commemorate Kasturba Gandhi, who passed away on 22nd of
February, while in jail for participating in Quit India movement. The mandate of the
trust was serving the needs and work for empowerment of poor, rural women and
children in India. The trust is in 76th year of its existence and has served with
exemplary devotion, and commitment. The trust serves primarily through education,
agriculture, healthcare and health care education, Social activism for reforms, micro
finance schemes, entrepreneurship, and shelter and support to needy, or distressed
women for their rehabilitation dignity and independence. The trust serves through
rural service centres in villages in 24 states of India. Kasturbagram, in Indore district
of Madhya Pradesh is a model village developed to house the central office of the
national trust, along with training and education of women for demonstration and
educational activities.
Kasturbagram rural Institute is the prime educational unit of KGNMT, established in
1963, as an initiative of National Council of Rural higher education, Government of
India, in collaboration with Kasturba Gandhi National Memorial trust and partial
financial support, initially from Government of India, and later Government of MP.
Kasturbagram Rural Institute is the only Rural Institute, exclusively for rural women,
and is the last rural institute established under NCRI. Mahatma ji was a practical man,
and an educational philosopher. To him the objective of real education was an all-
round drawing out of the best in child and human being- in body, mind and spirit-to
prepare her for life reinforced with knowledge, judgement, livelihood skills, and a set
of life values, character and culture. The objective is not only to empower the rural
women, but through her the rural life.
A special feature of this Institute is extension education in all classes at all levels. This
creates an awareness and sensitises the student to contemporary rural life,
environment and basic, crucial issues. The purpose is to return the student to the rural
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society, equipped with Aptitude, motivation and skills to be a pathfinder and a creator-
leader of desirable, progressive change in rural community life. During their stay here,
the students are exposed to value based lifestyle in a Gandhian ashram. Dignity of
individual, dignity of labour , community prayer and Spirituality, equality of all
religions , essential manual labour to meet daily needs, learning by doing and learning
through crafts, entrepreneurship ,freedom of expression along with developing views
and expressing them. Physical wellbeing, is essential for emotional stability, and
intellectual acumen. Yoga, exercise, games and sports are an essential part of
educational and community living here. Education of rural women, is not an
aberration any more. It is the norm. Kasturbagram Rural institute, with all its
resources, plans to provide the best, and with dedication commitment and zeal, aims
for excellence.
Mahatma Gandhi’s Ideology on Education Mahatma Gandhi was a practical
educational Philosopher. His definition on education gives an insight into his
philosophy of education. By true education he means “An all-round drawing out of the
best in child and man-body, mind and spirit.’’ The believed that revolutionary change
in educational system for rural India can help to uplift and bring social revolution.
Kasturba Gandhi National Memorial Trust is one of the oldest, pre-independence,
non- governmental institution serving the cause of needy women and children of rural
India, was founded by Mahatma Gandhi in 1945.
Kasturbagram Rural Institute under the patronage of KGNMT is a bridge between
education and women of rural community. In this institution, an effort is being made
to implement the principles of his ideology of “Nai Talim”-the Basic Education, is
being practiced here. It aims at providing higher education to rural girls and making
them self-reliant by enabling them to acquire knowledge and skill in practical, acquire
qualities of a good citizen and grow into an environment loving individual.
Vision:-
Empowering of Rural Girl Students through Rural Oriented Higher Education.
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To bring rural young women at par with their urban counterpart by imparting
computer education in today’s competitive world.
Mission:-
Rural oriented higher education via Rural Development & Extension, a Core &
Compulsory subject.
Sensitizing the Rural Girls towards society through extension education and making
them an agent for social change.
The main aim of the institute is to provide such higher education to the rural girls,
which will prove to be purposeful and meaningful in their rural background. Rural
Development and Extension being the core and compulsory subject lays the base of
this institution. The institute also tries to bring rural women at par with their urban
counterparts.
Peace Restoration
Assam branch of Trust is pioneer in peace work among all the 22 state branches,
which is active for restoring peace in Assam since more than 10 years continuously
(More detail mentioned in the chapter "Special achievements of the Trust"). Bihar is
another branch organising peace camps, rallies, meeting and running a school of peace
training camps and inspired the women to work as peace volunteer in their villages or
towns. The peace-training centre at the head quarter of the Trust is to provide thought
fully well skilled volunteers to all the state branches. Trust needs ideas, helping hands
and financial aid for this important work to continue and spread it widely.
Health Services
Kasturba Trust had the major activity of helping and serving rural mass, mainly in the
field of health and welfare of rural women and children's working in a variety of
difficult terrains all over the country from dense forests of Assam to the snow clad
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Himalayan Himachal Pradesh. Working with scanty resources and in difficult
circumstances, the Trust Sevikas have nevertheless made valuable contribution to the
health of women and children of these areas. It has been commonly experienced that
in many places people prefer to go to the Trusts Centres and hospitals rather than that
to local Government Hospitals. Sevikas of the Trust constantly endeavour to provide
the best possible health services at lowest possible cost to reach to the last citizen of
the country.
Education
Facilities for education from Balwadi upto postgraduate level of university for rural
and tribal girls are available at Kasturbagram. In the Primary classes (from first to
fifth standard) children including boys and girls are admitted. Girls from 6 th standard
up to the M.A. level have Hostel facilities.
Middle School: A Basic school is run by the Trust at Kasturbagram where middle
class education is given to nearby rural boys and girls. In this school, boys are
admitted up to fifth standard only. This school is playing an important role in shaping
of the children's career and character. To prove this aspect, besides providing formal
education, activities of computer training, spinning, personality development,
vipsyana camp and Meditation, general knowledge competition, games and sports etc
are also arrange for students.
Kasturba Kanya Vidya Mandir (Girls' Higher Secondary School): The Trust set
up a higher secondary school for rural girls to inspire them to take up higher
education. There was a great paucity of such schools for girls in villages; hence they
were unable to continue their studies. To solve this problem this higher secondary
school is being run. The major activities of this school, besides academic education,
are computer training, training of spinning and weaving, tailoring, nutritional
gardening and compost making etc. Apart from the above health check up camp for
students, National Service Scheme camps and Gram Karya (village work) Camps are
also organised for the students.
Kasturba Rural Institute (Girls College): Young girls from rural areas should get
such higher education befitting to meet their basic rural needs. The Rural Institute was
established in 1965 with the objectives of providing young women of rural areas with
higher education befitting to the conditions and basic requirements of rural areas. It is
the only institute of its kind in the country. Here graduation courses in Home Science,
rural developments & extension etc. are offered. This Institute has been given a status
of an Autonomous University. 90 percent students belong to Schedule Caste and
Schedule Tribes who on completing their studies go back to their villages in far-flung
areas to engage themselves in social upliftment and service to rural and tribal masses.
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Kasturbagram is also famous for its gaushala having pure Gir Cows. Gir cow is
known for its high yielding milk characteristic. The milk from the Gir cow is
considered to be of premium quality.There are about 130 livestocks. Average number
of milch cows is 32.
A large orchard having trees like mango, lemon & guava etc. is occupied in about 80
Acre area. Its fruits are famous for special quality.
Special features:-
Rural oriented Girls PG College.
Exclusively residential college for SC, ST & OBC girl students belonging to remote
rural areas.
Considered special college for 100% State funding due to extensive extension work.
Emphasis on Gandhian Ideology & practices of life which deeply impress the young
minds of students in developing the respect to all religion, love for labour, attitude
towards simple living, this way of life helps in building strong character which is one
of the major aim of the education.
Thrust on quality value based education through healthy practices like morning &
evening prayers and “Samuhik Shramdan”.
Khadi wearing.
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Photos taken during the visit –
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