Lyceum of the Philippines University – Manila

Productivity and Quality Tools

By: Allan Calderon DBA,SPBE,FLMI,PCS,PSM,CWP,CEPP,CSSYB

Student Name: Kevin Rey L. De Guzman

Section: ETEAAP
Productivity and Quality Tools

Creation of Cause-and-Effect Diagram

1. Construct a fishbone diagram using your own business/organization’s current. You

should include all the elements on the diagram (People, Method, measurement.
Machine, Environment and Materials)

2. Explain your fishbone diagram. Write an essay explaining each element you have
considered including in the diagram.

LPU-ETEEAP Productivity and Quality Tools

 Lyceum of the Philippines University – Manila
Productivity and Quality Tools

By: Allan Calderon DBA,SPBE,FLMI,PCS,PSM,CWP,CEPP,CSSYB

- A fishbone diagram is useful for making new products and figuring out how to fix
problems. It is often used to focus a conversation on our problem. After the group has
come up with all the possible causes of a problem, the facilitator helps the group rank
the possible causes by how important they are and draw a hierarchy. The name comes
from the way the diagram is made, which looks a lot like a fish's skeleton. Fishbone
diagrams are usually made from right to left, with each big "bone" of the fish branching
off into smaller bones that have more information.

A fishbone diagram could be used by our team for the following reasons is to figure
out what might be causing a problem. To help make a product that solves problems
with what's already on the market. To find the weak spots or bottlenecks in a business
process. To avoid problems that keep coming up or employee burnout. To make sure
that any fixes that are put in place will fix the problem.

LPU-ETEEAP Productivity and Quality Tools