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Based on Annex 2B.6 to DepEd Order No. 42, s.

2016
DAIL School CANDON CITY HIGH SCHOOL Grade Level & Quarter GRADE 12
Y 2nd Quarter
LESSO Teacher JOY MARIE B. PADSING SHS Track COOKERY/HE/
N Inclusive Dates DEC 12-16 2022 Learning Area FRONT OFFICE
LOG SERVICES
SENIOR HIGH Scheduled Time 8:30- 9:30 Topic Receive and Process
SCHOOL Room Reservations (RR)

Dec 12 Dec 13 Dec 14 Dec 16


I. OBJECTIVES
(Monday) (Tuesday) (Wednesday) (Friday)
The learners demonstrate an understanding of:
A. Content Standard
 Receiving and processing reservation
The Learners shall:
B. Performance Standards
 Independently receive and processes reservation
The Learners shall:
 Access and manipulate reservation system information
 Record complete customer details accurately against his/her booking manner that ensures correct
interpretation by others who may access the reservation details.
 Confirm all booking details with the customer and ensure that s/he understand and agrees to all items.
C. Learning Competencies /
Objectives (Write the LC
1. Differentiate the
Code) 1. Create and Process
types reservation Complete the activities needed
Reservation Conduct Self evaluation on
through asynchronous learning
the required performance
2. Explain the
2. Receive reservation rating.
different benefits of
communication
booking system
II. CONTENT
Operate Computerized Reservation System

III. LEARNING RESOURCES


A. References Tourism Promotion Services
1. Teacher’s Guide pages
2. Learners’ Materials pages
3. Textbook pages
Negros Oriental LDMS Portal
4. Additional Materials from
OLR Hub
Learning Resources
Front Office Articles and Downloaded Files
Portals
B. Other Learning Resources Laptop and Projector
IV. PROCEDURES
Review Session:
Review Session: Review Session: Review Session: The teacher
Students will elicit their
A. Revising previous lesson or The teacher will refresh The teacher will refresh will facilitate the session
prior knowledge on the
presenting the new lesson and review learners about and review learners about through Q and A
topic using the Map of
the last topic and activity.. the last topic and activity..
Conceptual Change.
The teacher will present The teacher will present
B. Establishing a purpose for the
the objectives of the the objectives of the
lesson
lesson. lesson.
Picture Analysis: Brainstorming: Teacher will present
 The teacher will Have you ever been try to sample dialogue about
present pictures make any reservation in a reservation, students will
related to reservation hotel, fast food, resort or analyze the dialogue and
system such as any establishment? give their respective
telephone, email, and Share it to the class! insights.
front desk.
C. Presenting examples/
 The learners will give
instances of the new lesson
their ideas about the
given pictures.
 This will be that start
of the discussion.
 Teacher will add their
knowledge through
feed backing.
D. Discussing new concepts The teacher will deepen The teacher will discuss The teacher will present
and practicing new skills #1 the understanding of the the different types of and demonstrate a Room
students on how to reservation. Reservation on Telephone
Operate Computerized  Regular Reservation (SOP).
Reservation System  Confirmed
Reservation
(Teacher will discuss the  Guaranteed
different advantages and Reservation
disadvantages of using
computerized Reservation
System through concept
mapping)

Discussion on the The teacher will deepen Teacher will discuss and
following: the understanding of the explain the different
Types of Reservation students by explaining the techniques and do’s and
System different benefits of don’ts while receiving a
 Property booking system. reservation.
Management System (Teacher will present
E. Discussing concepts and (PMS) examples)
practicing new skills #2  Central Reservation
System (CRS)
 Global Distribution
System (GDS)
 Internet Distribution
System (IDS)

Brainstorming: Brainstorming:  Exercise: What I Have Learned:


Create your own sample
The teacher will asks the The teacher will asks the dialogue in making Room I have learned that
learners the question, learners the question, Reservation on Telephone __________________________
What exactly is a hotel What benefits should you (SOP).
F. Developing mastery
reservation system? expect from a booking I have realized that
(Leads to Formative
system? (based on the sample __________________________
Assessment 3)
given by the teacher)
I will apply
__________________________

G. Finding practical applications Guide Question: Individual Activity: Direction:


of concepts Make a Room Reservation
and skills in daily living Who uses a booking Directions: Memorize the Menu. Make at least 2. Use two
system and how does it sample dialogue on how types of guest and two types of
work? to make room room occupancy. Write your
reservations. Using your Room Reservation Menu in a 5
cellphone as anyone to x 8 index card or use a short
video your performance bond paper and make it into a 5
while doing the dialogue x 8 size.
on how to make
reservations. Send your
video through messenger.

(Teacher will provide


Rubric for scoring)
Guide Question: Guide Question: Guide Question: Assessment!
Multiple Choice: Read the each
H. Making generalizations and
What realization can you What realization can you What realization can you question carefully and choose
abstractions about the
share on our discussion? share on our discussion? share on our discussion? the best answer using your quiz
lesson
notebook.

THUMBS UP / DOWN THUMBS UP / DOWN THUMBS UP / DOWN


I. Evaluating learning ACTIVITY: Checking ACTIVITY: Checking ACTIVITY: Checking for
for understanding for understanding understanding
J. Additional activities for
application or remediation

V. REMARKS

VI. REFLECTION

A. No. of learners who earned


80% in the evaluation.
B. No. of learners who require
additional activities for
remediation

C. Did the remedial lessons


work? No. of learners who
have caught up with the
lesson.
D. No. of learners who
continue to require
remediation.
E. Which of my teaching
strategies worked well?
Why did it work?
F. What difficulties did I
encounter which my
principal or supervisor can
help me solve?
G. What innovation or localized
materials did I used/discover
which I wish to share with
other
learners?

Prepared by: Noted by:

JOY MARIE B. PADSING NICK G. COLLADO, PhD


Subject Teacher Asst. Principal II
Approved by:
MARINO G. GALIMBA
Principal IV

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