CURRICULUM VITAE

PROFILE SUMMARY

Am an encouraging manager and analytical problem solver with talents for team building, leading and
motivating as well as excellent customer relations aptitude and relationship building skills. Proficient
in using independent decision making skills and sound judgment to positively impact company
success. Dedicated to applying training, monitoring and morale building abilities to enhance employee
engagement and boost performance.

PERSONAL DATA

Name : Akaa Denis

Date of birth : 20th May 1994
Marital status : Single
Gender : Male
Nationality : Ugandan
Email : akaadenis7@gmail.com
Telephone : +256703236702/+256783197988

Trainings Attended;

 Service station management/supervisory skills course

SKILLS;

 Computer skills(Ms Word, Ms Excel, Ms Power Point, ERP systems)

 Excellent communication skills
 Team work skills
 Leadership skills
 Accounting skills
 Quality Management skills
 Organizational skills
 Problem solving skills
 Interpersonal skills

LANGUAGES RATING

 English : Excellent
 Luo /Acholi : Excellent
 Luganda : Good
WORKEXPERIENCE

 19th March 2020 -to date; Stations Manager, Stabex International Limited

Key Responsibilities;

 I devise, deploy and monitor processes to boost long-term business success and increase profit
levels. With these I employed strategies that assisted the station in increasing on its fuel sales
growth by 20% for the period 2019/2020.
 I Developed and maintain relationships with customers and suppliers through continual
communication and contact.
 Am responsible for Scheduling employees for shifts, taking into account customer traffic and
employee strengths ,this is done by putting in place duty and shift rotations for both Customer
Service Attendants and Station Supervisors.
 I on a day to day basis observe each employee's individual strengths and initiate mentoring
programs to improve areas of weakness and to continuously improve knowledge and abilities
in fuel and gas sector.
 I directly manage, develop, lead, coach and motivate a team of 2 Station Supervisors, 9
Customer Service Attendants,1 Cleaner,4 Sales Representatives dealing with gas sales and 4
Security officers, all performing different roles at the service station, resulting in an increase in
annual revenue and profits.
 I Drive year-over-year business growth while leading operations, strategic vision and long
range planning and bringing in new clientele through carrying out regular marketing of the fuel
and gas products.
 I take part in implementing business strategies by executing and increasing revenue and
effectively targeting new markets.
 I interact well with Station Supervisors, Customer Service Attendants and customers to build
connections and nurture relationships.
 I Discover areas of improvement by generating Monthly operational and sales reports and
providing solutions on how the improvements can be done effectively and efficiently.
 I train, coach and mentor staff to support smooth adoption of new programs and tasks to be
performed at the service stations.
 I manage purchases, sales, and marketing and customer account operations efficiently.
 Am always active in handling problematic customers and clients to assist lower level
employees and maintain excellent customer service.
 I recruit, hire and train initial personnel, working to establish key internal functions and outline
scope of positions for new organization.
 I chair weekly meetings with executive leadership to identify opportunities for improvement
establish milestones and tailor products to individual markets.
 I Appraise inventory levels on a weekly basis and order new fuel stock to keep quantities well-
stocked.
 I Support top-level decision-making and strategy planning, forging productive relationships
with top leaders and serving as key advocate for various personnel issues.
 I Work directly with top management, Retail and Sales department to brainstorm, discuss
strategies and mitigate issues relating to Sales Targets and motivation and rewards.

 18thNovember 2019-18th March 2020; Station Supervisor, Stabex International Limited

Key Responsibilities;

 Monitored employee’s productivity and provided constructive feedback and solutions.

 Supervised, inspected, verified and receipt of delivered goods/fuel quality in the station.
  Ensured that all the transactions were documented, captured in the systems, filed and archived.
 Made sure cash sales were counted, balanced.
 Ensured that all expenditures are approved, paid and accounted for.
 Planned the work of subordinates.
 Assigned work to subordinates.

 4th June -30th 2018 August; Internship, Uganda Human Rights Commission (UHRC)

Key Responsibilities;

 Wrote payment vouchers

 Made online payment of statutory fees
 Prepared salary payrolls
 Recorded transactions into a cash book
 Recorded transactions in payment vouchers
 Verified the payroll
 Carried out Accountability checking
 Filed documents into various files

ACADEMIC QUALIFICATIONS

PERIOD INSTITUTION AWARD

2020-2022 Uganda Martyrs University Master of Business Administration(Ongoing)

2016-2019 Makerere University Bachelors Degree of Business Administration

2014-2015 Naalya Secondary School Uganda Advanced Certificate of Education

Namugongo

2010-2013 Lakeside College Luzira Uganda Certificate of Education

HOBBIES

 Making Friends
 Listening to music
 Traveling
 Singing
 Reading

REFEREES

1. Mr. Ogang Peter

Transport Officer
Childfund International
P.O Box 3341 Kampala, Uganda
Tel: 0772 553297 /0701553297
Email: pogang@childfund.org

2. Mr. Ochen James

Divisional Sales Manager
Uganda Breweries Limited
P.O Box 7130, Kampala, Uganda
Tel: 0776720096
Email: ochenj2k@yahoo.com

3. Mr. Ongom Pax

Human Resource Manager
Stabex International, Kampala
P.O Box 33147, Kampala, Uganda
Tel: 0778063418
Email: paxoongom@gmail.com
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