Professional Documents
Culture Documents
Engleski 1
Engleski 1
Engleski 1
a) companion
b) trainees
c) business
d) management
4. A company which belongs to, and is controlled by, another company is called
____________ .
a) companion
b) firm
c) subsidiary
d) twig
10. A well-known chain of jewellery shops had to close down its ___________________ in
Poland.
a) twigs
b) branches
c) brunch
d) penthouse
12. After all these years she has decided to take early ___________________.
a) leave
b) finishing
c) departure
d) retirement
13. A printed list of the money going into and out of your account every month is
______________.
a) invoice
b) payment
c) bank statement
d) booklet
14. A piece of paper which tells you what you have to pay for services or goods is called
___________________
a) reception
b) shop assistant
c) bill
d) banknote
15. A piece of paper which shows what you bought, and proves how much you paid for
something is called ___________________.
a) bill
b) recipe
c) receipt
d) prescription
17. As so few members had turned up at the meeting, the chairman decided to
___________________ it until further notice.
a) late
b) wait
c) postpone
d) hold
18. A French farmer has always done well in the ___________________ market - her fruit
sells well throughout France.
a) overseas
b) niche
c) domestic
d) competitive
19. A French farmer sold her products only to tourists and found it was a successful
___________________ market.
a) domestic
b) overseas
c) niche
d) competitive
26. A good leader has long-term personal ___________________ and knows how to plan
for the future.
a) skills
b) management
c) leadership
d) goals
27. As a leader, you have to have a clear business vision and to ___________________
ideas to employees.
a) commute
b) message
c) confiscate
d) communicate
28. At an event always keep one hand free to ___________________ hands and give
business cards.
a) shake
b) move
c) tremble
d) shiver
29. All letters of credit should include an expiry date when payment is
___________________.
a) called
b) complete
c) ready
d) due
30. A busy factory may organize its workers into three ___________________ .
a) chefs
b) shifts
c) modes
d) deadlines
33. All the cars in this particular range were recalled because of a design
___________________.
a) fault
b) mistake
c) error
d) slip
34. A list of details for how something should be made is known as ___________________ .
a) specializations
b) specialties
c) specifications
d) special edition
35. An expert is talking about changes in the way manufacturers ___________________ to
the demands of customers.
a) talk
b) respond
c) reply
d) listen
36. Although prices have remained ___________________ for the past two years we are
expecting a sharp rise in the near future.
a) still
b) immobile
c) same
d) static
40. A charity is an organization set up to provide help and raise money for those
___________________ .
a) needed
b) in need
c) rising
d) meaningless
41. Any money raised by the charity is used to ___________________ the work of the
charity.
a) make out
b) carry out
c) stand out
d) speak up
42. Attention from newspapers and TV is called ___________________ .
a) public
b) views
c) charity
d) publicity
44. Because of her success, everybody copied her, so soon there was a ______________
market for that product.
a) overseas
b) niche
c) competitive
d) domestic
45. Bob and Tony are business _________________ and have arranged to meet at the
sales conference.
a) delegates
b) customers
c) associates
d) officers
46. Before negotiating a deal make sure you know the strengths and weaknesses of
___________________ products.
a) competing
b) conflicting
c) commanding
d) connecting
47. Could you ___________________ this form with your personal details, please.
a) put in
b) take out
c) carry out
d) fill in
50. Cars are still mass-produced, but buyers make them personal by
___________________ them.
a) attending
b) trying
c) prioritizing
d) customizing
52. Car manufacturers incorporate different features without interrupting the smooth running
of the ___________________ line.
a) assembly
b) resemblance
c) clothes
d) wheel
53. Don't worry if the bank is closed, there's an ___________________ over there.
a) cashier
b) CEO
c) ATM
d) attorney
54. Don't worry if the bank is closed, there's a ___________________ over there.
a) cashier
b) bank statement
c) cash machine
d) lobby
57. During an interview don't play with jewellery or ___________________ your arms.
a) criss
b) cross
c) break
d) hold
58. During an interview, you should ___________________ straight and look enthusiastic.
a) sit down
b) sit up
c) back up
d) look after
59. Don't keep your arms ___________________ - this is a sign of negative body language.
a) tangled
b) cross
c) faded
d) folded
60. Don't expect fast results. Establishing a product in the market ___________________ .
a) spends a long time
b) takes a long time
c) by the time
d) in time
61. Draw a ___________________ of your typical day at work and compare it with your
colleague.
a) pie chart
b) organigram
c) attachment
d) stickman
62. Drive ___________________ the garage and take the second turning on the right.
a) passed
b) past
c) secondly
d) up
63. Even big brands are ___________________ and their reputation can be damaged.
a) figure
b) fragile
c) vague
d) brand new
64. Even big brands are fragile and their reputation can be easily ___________________ .
a) damned
b) damaged
c) dumb
d) dumped
67. Every day I ___________________ too much time in the car getting to the office.
a) waist
b) waste
c) wait
d) leave
68. ___________________ are things you have already done in your life.
a) Interview
b) Challenge
c) Experience
d) Career
71. Fifty people were made___________________ when the company suffered a severe
financial shock.
a) useless
b) reluctant
c) unneeded
d) redundant
73. Fantastic! These are the best ___________________ in the firm's history!
a) fingers
b) furniture
c) figures
d) stuff
74. For many people job ___________________ is more important than a high salary.
a) satisfaction
b) expectation
c) achievement
d) acceptance
76. Good morning, I'd like to ___________________ €1,000 in cash from my current
account, please.
a) pay off
b) receive
c) withhold
d) withdraw
77. Good news! The bank has agreed to increase the firm's ___________________ !
a) overdrawn
b) overgrowth
c) dawned
d) overdraft
79. Here's your ___________________ pack, with all you need to know about the company.
a) recruit
b) information
c) induction
81. Her ___________________ market is food shops abroad that sell local specialties.
a) niche
b) competitive
c) target
d) goal
83. How much time do you ___________________ commuting to work every week?
a) spend
b) take
c) risk
d) waist
87. Her firm always uses the same ___________________ for all its travel arrangements.
a) commute
b) travel agent
c) departure lounge
d) business class
88. Henry isn't a very good team ___________________ ; he only thinks of his own
success.
a) member
b) trainee
c) subscriber
d) chatter
89. He has improved his communication ___________________ and has become a better
presenter.
a) language
b) speech
c) ability
d) skills
94. I hope you will have an interesting, long and exciting ___________________ with HBF
insurance.
a) career
b) resources
c) joined
d) induction
97. I'm the ___________________ Manager. That means I'm in charge of buying the raw
materials and components that business needs.
a) CEO
b) customer
c) Purchasing
d) sales
98. I work in ___________________ and development. We experiment with new ideas for
products and test them.
a) management
b) search
c) research
d) subsidiary
99. I am the most important person in any business. Without me the business wouldn't exist.
a) parent
b) chairman
c) customer
d) director
100. I only paid $30 for these shoes and they're really good. They were great
___________________ for money.
a) deal
b) value
c) bargain
d) valid
101. I only paid $30 for these shoes but they're really good. They were great
________________.
a) faulty
b) value for money
c) standard of service
d) overpriced
102. I always go to the same supermarket because they often sell products at
___________________, you can buy things for half price.
a) discounted prices
b) poor service
c) over priced
d) bargain
103. I always travel by car because the bus is always late. The car is more _____________ .
a) rechargeable
b) overpriced
c) reliable
d) poor service
104. I always stay at the Ritz, the staff are really helpful and you have everything you need.
The ___________________ is very high.
a) reliable
b) value for money
c) standard of service
d) bargain
105. I never buy clothes in that boutique. Everything is so expensive and the quality isn't high.
I think the clothes are really ___________________ .
a) overdrawn
b) overpriced
c) poor service
d) reliable
106. I bought a new camera but when I got home it didn't work. It was _________________ .
a) faulty
b) poor service
c) discounted prices
d) overpriced
108. In this upmarket hotel we have to pay ___________________ price without negotiation.
a) full
b) discounted
c) half
d) value for money
110. If you can find a particular market ___________________ to focus on, you should
investigate this further.
a) niche
b) location
c) corner
d) industry
111. I heard of a new company today with which we should co-operate and
___________________ business with.
a) make
b) create
c) have
d) do
112. I didn't have enough money to buy the car so I asked my brother for a _____________.
a) money laundry
b) robbery
c) loan
d) payment
113. I'd like to pay ___________________ .
a) credit card
b) banknotes
c) cash
d) cheques
114. It takes my bank two working days to ___________________ even a simple transaction.
a) care about
b) take care
c) make out
d) carry out
115. I'd like to ___________________ this cheque into my savings account, please.
a) put
b) take
c) say
d) pay
117. If you ___________________ money from your account, you take money out.
a) withhold
b) retreat
c) withstand
d) withdraw
118. If ever you find you have an unexpected expense, you can always
___________________ some money from your savings.
a) extract
b) exit
c) withhold
d) withdraw
119. If you cannot get a job and remain ___________________ for a long period, you can
claim some money from the state.
a) unengaged
b) unattached
c) unemployed
d) unused
120. In order to survive in this business you must adopt a ___________________ stance.
a) competition
b) competing
c) competitor
d) competitive
121. If the department agrees that you have paid too much tax in the year, you will receive a
___________________ in due course.
a) return
b) reply
c) response
d) refund
124. In view of our previous orders over the last year we were offered a 10%
___________________ on any future dealings.
a) discord
b) dispute
c) dislike
d) discount
125. In the very beginning she had a meeting with all the staff, which turned out to be
extremely ___________________.
a) productive
b) producing
c) produced
d) production
126. Ian has to be very organised as his work involves meeting tight ___________________
a) problems
b) responsibilities
c) challenges
d) deadlines
127. Ian is in ___________________ of the company's business travel.
a) change
b) head
c) charge
d) luxury
128. I'm going to buy a newspaper.. I'll see you in the ___________________ .
a) flight number
b) time zone
c) departure lounge
d) business travel
129. I had to wait half an hour at the ___________________ for my suitcase to arrive.
a) hand luggage
b) flight number
c) baggage claim
d) expenses
130. I didn't hear anything new at the ___________________ . It was the same speakers as
usual saying the same old thing.
a) departure lounge
b) facilities
c) conference
d) baggage claim
131. ___________________ are the things which encourage people to become your
customers.
a) Incentives
b) MICE
c) Adventures
d) Exhibits
133. I think the roles of managers and leaders are ___________________ different.
a) quiet
b) serious
c) quite
d) dramatic
134. In Japan you take a business card and ___________________ .
a) shake
b) bow tie
c) row
d) bow
135. It is important for many small businesses to improve their credit ___________________
and ensure customers pay on time.
a) limit
b) control
c) risk
d) term
136. If you do not pay your bill within the next few days we will have to consider taking legal
___________________.
a) prosecution
b) action
c) instruction
d) presentation
137. If customers fail to ___________________ their bills you can be left with a serious
cashflow problem.
a) meet
b) charge
c) invoice
d) state
139. I’m afraid the annual conference has been ___________________ to November.
a) postponed
b) cancelled
c) predicted
d) changed
141. I have to meet a lot of deadlines so I’m always working ___________________ the
clock.
a) against
b) opposite
c) 24/7
d) in front of
142. It'll be like the old days when clothes were ___________________ .
a) old-fashioned
b) cut to the chase
c) made-to-measure
d) made up
144. I suggest having a ___________________ at the office after the staff meeting.
a) catering
b) buffet meal
c) money laundering
d) CEO
147. Julia has always flown first class. She enjoys ___________________ .
a) upmarket
b) reliability
c) luxury
d) classics
150. __________________ courses are a waste of time; either you're a leader or you're not.
a) Leader
b) Leadership
c) Leading
d) Lead
151. Let's not ___________________ time worrying about the past — let's think about the
future.
a) leave
b) save
c) spend
d) fly
158. Most of our sales are to customers who live in this country. We focus on the
___________________ market.
a) target
b) overseas
c) domestic
d) competitive
160. Modern communications mean that you have to stay in ___________________ with the
office all the time.
a) hearing
b) much
c) relationship
d) touch
161. Most of our ___________________ have been working with us for a number of years.
a) supplies
b) suppliers
c) supporters
d) supplements
164. Most charities ___________________ volunteers who give them their time and skills for
free.
a) care of
b) look up to
c) set up
d) depend on
165. Most charities depend on volunteers who give them their time and
___________________ for free.
a) cars
b) brain
c) management
d) skills
167. Not everyone shares her business ___________________ for the development of the
company.
a) vision
b) image
c) membership
d) training
168. Never ever give your business partner an ___________________ business card!
a) correct
b) out-of-order
c) out-of-date
d) outstanding
171. Oh no! We are in the ___________________ again this month. How do we spend so
much money?!
a) black
b) pink
c) red
d) yellow
172. Oh no, look at this letter from the bank. We are €300 ___________________ !
a) overdraft
b) overgrown
c) dawned
d) overdrawn
173. Over 90% of our production is for export to Asia, Latin America and the US. We focus on
the ___________________ market.
a) target
b) niche
c) overseas
d) competitive
174. Our ___________________ was very popular at last year's trade fair. We had hundreds
of visitors.
a) expenses
b) stand
c) flight number
d) departure lounge
176. Over the decades, the name of Siemens has become ___________________ with
progress.
a) symptomatic
b) synonymous
c) systematic
d) synthetic
177. One way you can ___________________ time is by doing two tasks at the same time.
a) find
b) save
c) cut
d) waist
179. Pieces of paper that are printed by a bank which you write on to pay for something are
___________________
a) banknotes
b) recipes
c) cheques
d) receipts
181. Please ___________________ that there could be some changes in the schedule!
a) note
b) glance
c) quit
d) look
182. Please find enclosed our quotation. It is ___________________ for two months.
a) valid
b) invalid
c) valuable
d) pricey
185. People say that the ___________________ is always right, but I'm not so sure.
a) customs
b) discount
c) customer
d) cucumber
186. People who ___________________ charities have a clear mission such as helping the
homeless.
a) find
b) found
c) raise
d) carry out
187. People who found charities have a clear ___________________ , such as helping the
homeless.
a) missile
b) dream
c) mission
d) visionary
188. People who found charities have a clear mission, such as helping people with
____________.
a) ability
b) skills
c) disabilities
d) homeless
192. ___________________ answers the main phone and directs calls to other people in the
organization.
a) Customer
b) Blackboard
c) Switchboard operator
d) Boss
193. Some car manufacturers are so confident about their ___________________ that they
offer a 5-year guarantee.
a) wheels
b) vehicles
c) means
d) bicycles
194. She realized that the Internet provided a golden opportunity for finding customers in
___________________ markets.
a) final
b) delivery
c) overseas
d) competitive
196. She wants to buy some high quality furniture, so send her some brochures and
___________________ of the leather used.
a) simples
b) letters
c) simple
d) samples
206. The _________________ Director is the person in charge of running a British company.
a) tribe
b) CEO
c) Managing
d) Chairman
208. The sales assistant was very ___________________ and gave me some good advice.
a) helpful
b) removable
c) faulty
d) upmarket
211. The firm pays all my ___________________ except for personal things like newspapers
and souvenirs.
a) expanses
b) expenditure
c) expensive
d) expansion
212. Thanks to the high standards of service we offer our customers, we have been able to
establish an excellent ___________________.
a) repute
b) reputable
c) reputation
d) reputedly
213. The official money of a country or region, e.g. US dollar, the euro is called
___________________
a) fluency
b) cheques
c) currency
d) value
214. The euro has performed well ___________________ the Swiss franc.
a) against
b) immediately
c) opposite
d) for
215. The president stated in the press conference that the ___________________ situation
was very serious.
a) economical
b) economy
c) economic
d) economist
216. There is one date you mustn't forget and that's the ___________________ for sending
in details of your earnings to the tax office.
a) headline
b) deadline
c) mainline
d) offline
217. There are too many other manufacturers offering similar products. It's such a
___________________ market.
a) target
b) niche
c) competitive
d) domestic
218. The producers were always ___________________ of quality so they introduced a
certificate of quality scheme.
a) cautious
b) bored
c) conscious
d) bribed
223. The firm is trying to save money so we can't travel ___________________ any more.
a) economy class
b) business class
c) boarding pass
d) facilities
224. There isn't a seat number on your ___________________ ; you can sit wherever you
want.
a) flight number
b) boarding card
c) stand
d) hand luggage
225. The new Managing Director of the company has just been ___________________.
a) applied
b) decided
c) requested
d) appointed
226. The tourist agent says he has organized the ___________________ for the visitors from
Paris.
a) itinerary
b) arrangement
c) email
d) baggage claim
227. The golf ___________________ was very popular with our last VIPs.
a) outside
b) outdoors
c) outdated
d) outing
229. The development of new technologies means that there are fewer jobs for
manual___________________.
a) workforce
b) staff
c) employees
d) workers
230. The price of the catalogue is ___________________ against your first order.
a) removable
b) replaceable
c) rechargeable
d) refundable
231. This factory is the most efficient one in the ___________________ region!
a) every
b) retired
c) regional
d) entire
232. The company saw net profits fall as a result of the ___________________ in the
industry world-wide.
a) downfall
b) downgrade
c) downturn
d) downward
234. The final time when something has to be finished is called ___________________ .
a) semi-finals
b) postpone
c) deadline
d) schedule
236. The customer complained that the assistant he spoke to had been most
___________________.
a) helpless
b) incapable
c) unhelpful
d) unhelpful
237. There was a serious staff ___________________ at the time so several shipments were
held up.
a) shortage
b) reduction
c) decrease
d) contraction
240. To change a product so it suits one customer’s personal wishes means to ___________.
a) customs
b) customize
c) specify
d) mystify
242. Turn left at the main ___________________ and then continue along the highway.
a) merry-go-round
b) roundabout
c) turn around
d) crosswords
243. The hotel restaurant is not open 24 hours but room ___________________ is always
available.
a) menu
b) catering
c) waiter
d) service
244. The journey took ages. We were stuck in a traffic ___________________ as soon as
we left the airport.
a) queue
b) jam
c) hold-up
d) block
247. Techniques of mass production are much more ___________________ than in the old
days.
a) speculated
b) specification
c) old-fashioned
d) sophisticated
249. The company will be ___________________ a new range of health foods over the next
few months.
a) promoting
b) encouraging
c) competing
d) supporting
250. This particular ___________________ of ice cream is supposed to contain very little fat.
a) name
b) brand
c) label
d) product
252. The sales ___________________ for the next few months is not particularly optimistic.
a) figures
b) drive
c) forecast
d) trend
253. The advertising company have come up with a catchy new ___________________for
the car.
a) slogan
b) saying
c) image
d) feature
254. The company needed to make job cuts so they asked staff to ___________________
for redundancy.
a) offer
b) choose
c) volunteer
d) select
255. The most effective sales technique is one which tells the customer how the product will
___________________ him or her.
a) better
b) improve
c) profit
d) benefit
258. Unfortunately there is still a lot of ___________________ against older people in the
workplace.
a) distraction
b) discrimination
c) discretion
d) distortion
261. We thought we had found a ___________________ , but in the you get what you pay
for!
a) brand
b) bargain
c) helpful
d) downmarket
262. We thought we had found a bargain, but in the end you ___________________ !
a) get what you didn't pay for
b) get what you want
c) get what you pay for
d) get what you pay
264. What's the ___________________ between the euro and the dollar this week?
a) exchange office
b) recharge
c) exchange rate
d) interest
266. We need to ___________________ lots of cash from our account to pay the workmen.
a) hand out
b) receive
c) find out
d) take out
267. Well, we are aiming at Australians and New Zealanders. They are our
___________________ market.
a) competitive
b) final
c) target
d) black
268. We've found a ___________________ market! Our product only appeals to people with
a specialized interest.
a) competitive
b) overseas
c) niche
d) black
270. When he stays at a hotel, he tries not to use the hotel phone because it's usually a
___________________ .
a) expensive
b) trip
c) rip-off
d) payoff
272. When we went to Venice on business, we didn't have much time for _______________ .
a) sightseeing
b) conference venue
c) budget airlines
d) niche market
273. What are the ___________________ differences between managers and leaders?
a) keen
b) similar
c) key
d) uniform
274. We have to ___________________ two or three urgent deadlines almost every week!
a) meet
b) do
c) draw
d) keep
275. We didn't take a single order at the trade fair, it was a complete __________________ !
a) invalid
b) waste of time
c) time saving
d) deadline
278. When you want to send a pdf document to someone, you simply
___________________ it.
a) attach
b) attend
c) arrest
d) tweet
279. Which do you do more often – eat at home to save money or ___________________ to
save time?
a) eat out
b) run out
c) lunch
d) munch
282. We don't have it in ___________________ but I could order one for you.
a) stick
b) stuck
c) stock
d) business
284. We’re hoping that the new software package is going to make a big _______________.
a) effect
b) impact
c) influence
d) mark
285. When deciding what kind of advertising to use it’s important to find out as much as
possible about
your ___________________.
a) companions
b) competitions
c) competitors
d) components
287. You ___________________ me €50, when are you going to pay me back?
a) own
b) took
c) owe
d) owl
288. Young workers should begin ___________________ now in preparation for retirement.
a) investing
b) anticipating
c) funding
d) spending
291. You must ___________________ your application by the end of the week.
a) submit
b) subject
c) subscribe
d) subcontract
292. You can't take this on the plane as ___________________ ; it's far too big.
a) handkerchief
b) a boarding pass
c) hand luggage
d) baggage claim
293. You will see from the catalogue that our prices are very ___________________.
a) competitive
b) competent
c) completed
d) compatible
294. You need to ___________________ your seat 24 hours before departure or they may
cancel your reservation.
a) book
b) reconfirm
c) register
d) arrange