How to overcome barriers of decision making

1- Frame the decision to be made

2- Identify alternative courses of action
3- Evaluate alternative course of action vs. objectives
4- Decide
5- Implement and monitor the decision Identify objectives

 Reducing the Bias in Favor of Shared Information: What

Works, What Doesn’t, What Makes Things Worse
Framing the task as a “problem to be solved,” implying that it has
a “correct” answer.
 Publicly assigning roles to different group members the
responsibility to supply information on a particular decision-
relevant topic.
 Extending the time for discussion, which results in the use of
more unshared information.
 Increasing the number of options from which the group can
choose, and explicitly listing those options.
 Providing an objective source of verification of unshared
information. (Objectively and authoritatively shared
information gets treated the same as originally shared
information, suggesting that sharedness is often used as a
proxy for reliability
 . Finally, as we will discuss, using “nominal” groups, through
methods like the “stepladder” or Delphi techniques, can help
reduce the bias toward shared information
improving group decision making
 Preventing Groupthink
 Preventing Premature Convergence: Devil’s Advocacy and
Dialectical Inquiry
 The Stepladder Technique Generating and Evaluating
Alternatives with Nominal Groups: The Delphi Technique
avoiding “predictable surprises”
 Reference
paul, brest& linda ,h, Krieger (2010). problem solving, decision making, and professional
judgment  Oxford University Press USA

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