Anna Angelica Mirandilla Almeda

09162444569
Andreanaingrid02@gmail.com
Ramon street Mira Monte Subdivision
Barangay Tinamnan Lucban, Quezon 4328

Experience:
Technical Support Representative (TSR)
Teletech Lipa | Calabarzon & Mimaropa, Philippines
Jan 2017 - July 2018(1 year 7 months)
IndustryCall Center / IT-Enabled Services / BPO
Spark New Zealand (telecom company)
Technical support assisting customers cannot access their internet connection, basic troubleshooting
steps and customer service

Customer Service Representative (CSR)

Alorica Lipa City
Macys Omni | Calabarzon & Mimaropa, Philippines
Sep 2016 - Dec 2016 (4 months)
SpecializationOrder Entry and Service Recovery
Placing of orders and Service recovery of some package that are missing and some are late deliveries

Custom Service Representative (CSR)

Alorica Philippines Inc. | Calabarzon & Mimaropa, Philippines
Mar 2016 - Sep 2016 (7 months)
IndustryBilling Department
SpecializationCustomer Service
RoleCustomer Service - General
Assisting the member is customer sevice from billing department updating method of payment, assisting
simple technical concerns.

Education:
Tertiary
Southern Luzon Polytechnic College
Bachelor's/College Degree in Commerce | Philippines
Graduation Date2002
Major in Entreprenuerial Cooperative Management
Lucban Quezon

Secondary
Southern Luzon Polytechnic College
Laboratory High School
Lucban Quezon

Elementary
Southern Luzon Polytechnic College
Laboratory Elementary School
Lucban Quezon
Skills:
computer literate , good in communication skills

About Me:

Birthday
July 26, 1981

Birthplace
Lucban Quezon

Gender
Female

Age
39 years

Address
Ramon street Mira Monte Subdivision Barangay Tinamnan Lucban Quezon 4328

Nationality
Filipino

Status
Married

Spouse
Andrew M. Almeda/ Painter

Children
Ana Beatrice Isaiah Almeda – 14
Clyde Andrew Issac Almeda – 12
Andreana Ingrid Almeda – 7

Anna Angelica M. Almeda

Applicants Signature