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  • 1D - Practice of Writing Business To Customer

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    Agnesya Eli
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    The product the customer inquired about is unavailable as of December 2022, as it has been discontinued. An upgraded replacement product is suggested that performs the same functions at a similar cost. Information about the replacement product is provided, and the customer is asked to respond if interested in the alternative option.

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    1D_Practice of Writing Business to Customer.docx

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    The product the customer inquired about is unavailable as of December 2022, as it has been discontinued. An upgraded replacement product is suggested that performs the same functions at a similar cost. Information about the replacement product is provided, and the customer is asked to respond if interested in the alternative option.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    4 views2 pages

    1D - Practice of Writing Business To Customer

    Uploaded by

    Agnesya Eli
    The product the customer inquired about is unavailable as of December 2022, as it has been discontinued. An upgraded replacement product is suggested that performs the same functions at a similar cost. Information about the replacement product is provided, and the customer is asked to respond if interested in the alternative option.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Write to a customer to tell them that the product or service they want is not available at the

    moment !

    Sample Answer:

    Dear Customer
    Thank you for your email & enquiry.
    Unfortunately the Widget product you seek is not currently available as it is now a
    discontinued item. However, you may also be interested in the upgraded item, which performs
    the same function and is of a similar cost.
    I have attached the information PDF. Please let me know if you would like this item
    instead. Thank you for your time.

    Regards

    John Smith
    Retail Manager

    Example Product in below.


    Please write to customer to say this product not available on Desember 2022 !

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