CONFIDENTIAL BA/DEC 2019/HRM554/542

UNIVERSITI TEKNOLOGI MARA

FINAL EXAMINATION

COURSE TALENT RECRUITMENT AND SELECTION/

RECRUITMENT AND SELECTION

COURSE CODE HRM554/542

EXAMINATION DECEMBER 2019

TIME 3 HOURS

INSTRUCTIONS TO CANDIDATES

1. This question paper consists of four (4) questions.

2. Answer ALL questions in the Answer Booklet. Start each answer on a new page.

Do not bring any material into the examination room unless permission is given by the
invigilator.

Please check to make sure that this examination pack consists of:

i) the Question Paper

ii) an Answer Booklet - provided by the Faculty

Answer ALL questions in English.

DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO

This examination paper consists of 2 printed pages

© Hak Cipta Universiti Teknologi MARA CONFIDENTIAL
CONFIDENTIAL 2 BA/DEC 2019/HRM554/542

QUESTION 1

a) Describe four (4) strategies for staffing quality.

(10 marks)

b) Identify two (2) advantages and two (2) disadvantages of flexible workforce.
(10 marks)

c) Define the following terminologies. Provide examples for each.

i. Knowledge
ii. Ability
(5 marks)

QUESTION 2

a) Understanding how applicants will react to various features of the recruiting process will
help determine which type of communication message content and media should be
employed. Explain three (3) types of applicant reaction in external recruitment.
(15 marks)

b) Discuss three (3) forms of interview simulations for internal selection.

(10 marks)

QUESTION 3

a) Indicate two (2) forms of managerial sponsorship.

(5 marks)

b) Point out two (2) initial methods for external selection.

(5 marks)

c) Discuss five (5) substantive assessment methods.

(15 marks)

QUESTION 4

a) Explain one (1) advantage and one (1) disadvantage of compensatory model.
(5 marks)

b) Determine the three (3) decision makers for selection.

(10 marks)

c) Explain the three (3) requirements of enforceable contract.

(10 marks)

END OF QUESTION PAPER

© Hak Cipta Universiti Teknologi MARA CONFIDENTIAL