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Different Oils and Health Benefit Statements

Affect Physicochemical Properties, Consumer


Liking, Emotion, and Purchase Intent: A Case
of Sponge Cake
Naratip Poonnakasem, Kairy Dharali Pujols, Saiwarun Chaiwanichsiri, Kalaya Laohasongkram, and Witoon Prinyawiwatkul

Abstract: Effects of different oils on physicochemical properties, consumer liking, emotion, and purchase intent of
sponge cakes were evaluated. Three healthy oils (extra virgin coconut oil, EVCO; extra virgin olive oil, EVOO; rice bran
oil, RBO) compared with butter (the control), were used at 20% (w/w, wheat flour basis) in sponge cake formulations.
Five positive (calm, good, happy, pleased, satisfied) and 3 negative (guilty, unsafe, worried) emotion terms, selected from the

EsSense Profile with slight modification using an online (N = 234) check-all-that-apply questionnaire, were used for
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consumer testing. Consumers (N = 148) evaluated acceptability of 9 sensory attributes on a 9-point hedonic scale,
8 emotion responses on a 5-point rating scale, and purchase intent on a binomial scale. Overall liking, emotion, and
purchase intent were evaluated before compared with after health benefit statement of oils had been given to consumers.
Overall liking and positive emotion (except calm) scores of sponge cake made with EVCO were higher than those made
with EVOO and RBO. Specific volume, expansion ratio, and moisture content of control, EVCO, and EVOO were not
significantly different, but higher than RBO sponge cake. JAR results showed that sponge cake made with RBO had the
least softness that was reflected by the highest hardness (6.61 to 9.69 compared with. 12.76N). Oil (EVCO/EVOO/RBO)
health benefit statement provided to consumer significantly increased overall liking, positive emotion, and purchase intent
scores while decreased negative emotion scores. Overall liking and pleased emotion were critical attributes influencing
purchase intent (odds ratio = 2.06 to 3.75), whereas calm and happy became not critical after health benefit statement had
been given.

Keywords: consumer emotion, health benefit statement, purchase intent, sensory liking, sponge cake

Practical Application: The market of cake products is mounting due to emerging interesting flavors and ingredients.

S: Sensory & Food


Consumers are now more health conscious. Hence, development of healthier versions of cake products has increased
due to increased consumer awareness of overconsumption of cholesterol and saturated fats and underconsumption of

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healthier food components. This study demonstrated feasibility of using healthy oil (extra virgin coconut, extra virgin
olive, or rice bran oil) in sponge cake formulations, and revealed that the oil health benefit statement positively affected
consumer liking, emotion, and purchase intent. This work would benefit industrial production and marketing of products
containing healthy oils.

Introduction health benefits associated with product consumption with an av-


Product information given to consumers can be used to im- erage increase of up to 20% (Garcia and others 2009). However, in
prove food choices (Ippolito 1999; Di Monaco and others 2005); some products such as soybean oil, nutritional information did not
however, consumers may respond differently depending on the influence purchase intent. Carneiro and others (2005) noted that
given information (Tuorila and others 1998). Nutritional infor- most consumers (classified as those concerned with the environ-
mation can serve as an instrument to positively influence healthier ment and their health) were not affected by nutritional information
food choices (Kozup and others 2003; Barreiro-Hurlé and others when evaluating intention to purchase soybean oil.
2010). For spread products, nutritional benefit of oil had a signifi- Food-elicited emotion is increasingly becoming critical for
cant effect on purchase intent (Bower and others 2003; Garcia and product differentiation as many products are produced with sim-
others 2009). Purchase intent for spread formulations increased ilar characteristics. Recent studies have investigated relationships
significantly after consumers had been informed of the potential between product characteristics and emotion responses for vari-
ous products, such as dark chocolate (Thomson and others 2010),
chocolate and potato chip (Cardello and others 2012), blackcur-
MS 20150811 Submitted 5/14/2015, Accepted 11/13/2015. Authors Poon- rant squashes (Ng and others 2013), hamburger (Olsen and others
nakasem, Chaiwanichsiri, and Laohasongkram are with the Dept. of Food Technology, 2014), and egg (Wardy and others 2015). It is questionable whether
Faculty of Science, Chulalongkorn Univ., Bangkok 10330, Thailand. Authors Pujols
sensory acceptability or liking alone is a sufficient criterion for
and Prinyawiwatkul are with the School of Nutrition and Food Sciences, Louisiana
State Univ. Agricultural Center, Baton Rouge, LA 70803-4200, U.S.A. Direct sale prediction (Jiang and others 2014). Overall acceptability has
inquiries to author Prinyawiwatkul (E-mail: wprinya@lsu.edu). limited predictive value, because emotion influences consumer
preferences and choices depending on situation (Koster 2003).

C 2015 Institute of Food Technologists


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doi: 10.1111/1750-3841.13186 Vol. 81, Nr. 1, 2016 r Journal of Food Science S165
Further reproduction without permission is prohibited
Oil types affect consumer perception . . .

It has been widely known that emotion elicited by products, ser- 2 min. A portion of the batter (20 ± 2 g) was placed into a pa-
vices, and store atmosphere positively impact subsequent purchase per baking cup (5.5-cm diameter and 3-cm height) and baked at
intention (Kang and others 2010). 200 °C for 15 min in an electric oven (Jenn-air, Pro-style, Benton
Sponge cake is known for its spongy texture, and is mainly made Harbor, Mich., U.S.A.). The resulting cakes were left at room tem-
from wheat flour, sugar, eggs, oil/butter, and baking powder. The perature for 1 h for cooling, packed in polyethylene plastic bags
quality of cakes depends on many factors including the ingredi- (Great ValueTM , Wal-Mart Stores, Inc., Bentonville, Ark., U.S.A.),
ents used for batter preparation (Chaiya and others 2015). A major and stored at room temperature before further analyses. The same
reason for using butter in sponge cake is its unique flavor. Nowa- batch of cakes was used for both physicochemical property and
days, consumers are more health conscious, and consumption of consumer tests. All cakes were prepared 1 d before the consumer
health-promoting products may improve health and prevent cer- test.
tain diseases. Among vegetable oils, extra virgin olive oil (EVOO)
is well known for its heart healthy effects. The absence of refining Measurement of physicochemical properties
processes helps preserve delicate aroma and nutritional properties All physicochemical measurements were performed in 2
of EVOO (Boskou and others 2006). Extra virgin coconut oil independent replications. Moisture content and water activity
(EVCO) is rich in medium chain fatty acids and becoming popu- (aw ) of sponge cake crumb were evaluated using the AOAC
lar as functional oil (Che Man and Marina 2006). EVCO prepared method 945.14 (AOAC 1990) and aw meter (Hygrolab, Rotronic,
by a cold-pressed method retains more biologically active compo- Hauppauge, N.Y., U.S.A.), respectively. Crumb color was deter-
nents (Nevin and Rajamohan 2006), and may improve digestibil- mined using a colorimeter (BC-10, Konica Minolta, Inc., Osaka,
ity, increase high density lipoprotein (HDL) cholesterol, slightly Japan) and reported as L∗ , a∗ , b∗ , Chroma, Hue angle, and E
boost metabolism, and increase feeling of fullness (Assunção and (using a sponge cake made with butter as a reference). The texture
others 2009). Rice bran oil (RBO) is one of the healthier oils profile analysis (TPA) method was performed using a compression
due to its vitamin E and γ -oryzanol (Tomita and others 2014), test according to the AACC standard 74-09 method (AACC
demonstrating cholesterol lowering effects and antioxidant activity International 2000) and reported as hardness (N), cohesiveness and
(Garcia and others 2009). Although a number of studies investi- springiness (%). Texture analyzer (TA-XT Plus Texture Analyzer,
gated effects of ingredients such as wheat flour (Nishio and others Texture Technologies, Hamilton, Mass, U.S.A.) was equipped
2009), sugar (Zhang and others 2012), and egg (Pozo-Bayón and with a cylinder probe with a diameter of 2 inch, and the test
others 2007) on qualities of sponge cake, no research work has speed was 2 mm/s and the strain was 40%. Volume of sponge cake
been attempted to determine effects of oil types on sponge cake was determined by sesame seed displacement method (Ereifej and
quality, consumer liking, emotion, and purchase intent. Shibli 1993), and specific volume was calculated as [volume/
The objectives of this study were to evaluate effects of different weight, cm3 /g]. Expansion ratio was calculated as [(final height −
oils on physicochemical properties, consumer liking, emotion, initial height)/initial height] (Mohamed and Abdul Hamid 1998).
and purchase intent of sponge cakes, and to evaluate impact of
oil health benefit statement (particularly for EVOO, EVCO, and Consumer acceptance, emotion responses, and purchase
RBO) on consumer liking, emotion, and purchase intent. intent evaluation
S: Sensory & Food

The research protocol for use of human subjects for this study
was approved (IRB# HE15-9) by the Louisiana State Univer-
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Materials and Methods


sity Agricultural Center Institutional Review Board. Food-elicited
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Sponge cake preparation emotion terms from the EsSense Profile (King and Meiselman
The ingredients for sponge cake preparation included: all- 2010) with slight modification were screened for relevance to
purpose wheat flour, refined sugar, unsalted butter, and EVOO the sponge cake products using check-all-that-apply questionnaire
(Great ValueTM , Wal-Mart Stores, Inc., Bentonville, Ark., U.S.A.); (n = 234; consumers who have consumed sponge cake products;
grade A large eggs (Cal-Maine Foods Inc., Jackson, Miss., U.S.A.); 26.9% male and 73.1% female; between 18 and 64 y of age).
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double acting baking powder (Argo , Ach Food Companies, Inc., The question asked was “Please select the emotion terms that de-
Memphis, Tenn., U.S.A.); EVCO (Better Body Foods, Lindon, scribe how you feel when consuming a sponge cake (Select all
Utah, U.S.A.); RBO (Riceland Foods, Stuttgart, Ark., U.S.A.); that apply).” Questionnaire was administered via a web link using
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emulsifier monoglycerides (SP , UFM Food Centre Co., Ltd., an Internet survey tool (Toluna QuickSurveysTM ; Toluna SAS,
Bangkok, Thailand); hydroxypropyl methyl cellulose (HPMC) and Levallois-Perret, France), and typically took 5 to 10 min to com-
calcium propionate (Union Chemical 1986 Co., Ltd., Bangkok, plete. Emotion terms selected by ࣙ20% of participants with some
Thailand). Sponge cakes were prepared according to the recipe exceptions were chosen for the consumer study.
described by Zhang and others (2012) with some modifications For a consumer test, consumers (n = 148; consumers who have
described below. The formulation (calculated as % of wheat flour consumed sponge cake products; 44.5% male and 55.5% female;
weight) consisted of 160% whole egg, 120% refined sugar, 40% 47.9% with 18 to 24 y, 49.4% with 25 to 54 y, and 2.8% with 55 y
water, 20% oil (butter as a control, EVCO, EVOO, or RBO), or over) were recruited from a pool of faculty, staff, and students,
4% baking powder, 2% emulsifier, 1% HPMC, and 0.2% calcium Louisiana State University, Baton Rouge, La., U.S.A. All sample
propionate. evaluations were performed in partitioned sensory booths illumi-

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A mixer (Globe, SP5-MIXER5QT, Dayton, Ohio, U.S.A.) at- nated with cool, natural, fluorescent lights. The Compusense
tached with a wire whip was used to beat whole egg, refined sugar five (Compusense Inc., Guelph, Canada) software was used for
and emulsifier at a medium speed (level 6) for 2 min and a high questionnaire development, and to collect the data. Prior to sam-
speed (level 8) for 2 min until the mixture became foamy with ple taste testing, all consumers were briefed on the questionnaire,
stiff peaks. The remaining ingredients (except oil) were added and particularly the sensory attributes and their meanings. They thor-
gently folded into a whipped batter at a low speed (level 3) for oughly read and electronically signed a consent form [screening
2 min, then oil was added and mixed at a low speed (level 3) for criteria including (1) consume sponge cakes or similar products,

S166 Journal of Food Science r Vol. 81, Nr. 1, 2016


Oil types affect consumer perception . . .

(2) not allergic to cake ingredients, and (3) over 18 y old]. Follow- principal component analysis (PCA), and descriptive discrimi-
ing the randomized complete block design, each consumer was nant analysis (DDA) were applied to identify attributes largely ac-
presented with 4 sponge cakes (cup shape; 5.5-cm diameter and counted for overall product differences among sponge cakes when
3-cm height) in a counterbalanced protocol in order to minimize all attributes were considered simultaneously. The JAR data were
psychological biases from the order of sample presentation. All analyzed using the Stuart-Maxwell and McNemar’s test (Fleiss
samples were coded with 3-digit random numbers. and Everitt 1971; Stone and Sidel 1993; Sae-Eaw and others
They were instructed to evaluate acceptability of 9 attributes 2007). The 2-related sample-dependent t-test was used to de-
including appearance, crumb color, visual volume/smoothness, termine significant differences in overall liking as well as emotion
overall aroma, moistness, softness, overall texture, overall taste, and responses comparing before and after consumers had been given
overall liking, all on a 9-point hedonic scale (1 = dislike extremely, oil health benefit statement; likewise, the McNemar’s test was
5 = neither like nor dislike, and 9 = like extremely). The Just- applied to determine significance differences in purchase intent.
About-Right (JAR) scale (1 = not enough, 2 = just about right, Logistic regression was performed to identify sensory liking at-
JAR, and 3 = too much) was also used to evaluate moistness and tributes and emotion terms that influenced purchase intent. The
softness (Stone and Sidel 1993). Subsequently, they evaluated 8 above mentioned analyses were done using the SPSS 11.5 software
emotion responses (presented in an alphabetical order) including (SPSS Inc., Chicago, Ill., U.S.A.). The PCA biplot (sponge cakes,
calm, good, guilty, happy, pleased, satisfied, unsafe, and worried, all physicochemical properties, sensory acceptability, and emotion re-
on a 5-point scale (1 = not at all, 2 = slightly, 3 = moderately, sponses) was carried out using the XLstat2007 software (Addinsoft,
4 = very, and 5 = extremely; King and Meiselman 2010) and then Paris, France). Statistically significant difference was established at
evaluate purchase intent using a binomial (yes/no) scale (Sae-Eaw P < 0.05.
and others 2007). To simplify the text from this section onward, sponge cake made
Consumers were then informed of the oil used and oil health butter, EVCO, EVOO, and RBO will be referred to as Butter
benefit statement corresponding to each sample as follows: EVCO sponge cake, EVCO sponge cake, EVOO sponge cake, and RBO
may provide health benefit. It may improve good (HDL) choles- sponge cake, respectively, where appropriate.
terol, slightly boost metabolism, increase feeling of fullness, and
serve as a safe source of energy. This sponge cake was made with Results and Discussion
EVCO; EVOO has been scientifically proven to have heart healthy
effects. It may help increase good (HDL) cholesterol and lower bad Online selection of emotion terms
low density lipoprotein (LDL) cholesterol. Thus, it may reduce the The emotion terms were screened and selected from the Es-

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risk of cardiovascular diseases. This sponge cake was made with Sense Profile with slight modification. As stated by King and
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EVOO; RBO is rich in vitamin E and some phytonutrients. It Meiselman (2010), the EsSense Profile does not provide the final
may help reduce bad cholesterol, and combat cancer and chronic list of emotions to be used with any food and any consumer prod-
diseases. This sponge cake was made with RBO. For the sponge uct, and some terms will be added or subtracted. Based on our
cake made with butter, the statement “This product was made previous work, “secure” was subjectively modified to “safe” since
with butter” was provided to consumers. Subsequently, they were the latter was considered by consumers to be more appropriate

S: Sensory & Food


instructed to again evaluate overall liking, emotion responses, and for foods, such as eggs as reported by Wardy and others (2015).
purchase intent of each sample. Unsalted plain crackers and water Therefore, in this study, we further modified the term “safe” to

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were provided to cleanse the palate between samples. To avoid “unsafe” to reflect the emotion related to safety of consumption
biases, consumers did not receive any monetary incentive. of cake made with butter compared with those made with other
healthy oils. A total of 26 out of 39 emotion terms which were
Statistical analyses selected by ࣙ5% of participants (n = 234) are shown in Figure 1.
Analysis of variance (ANOVA) was performed to determine According to King and Meiselman (2010), one of the criteria
whether differences existed among the 4 sponge cakes in terms for emotion term selection was frequency of use; the terms with
of physicochemical properties, sensory acceptability, and emotion ࣙ20% frequency of use on a checklist questionnaire were selected.
responses. The Duncan’s multiple range test was performed for Emotion terms selected by ࣙ20% of participants are considered
post hoc multiple comparisons. Multivariate ANOVA (MANOVA), to have some association with the product of interest (Wardy and

Figure 1–Emotion terms elicited by sponge cake


obtained from N = 234 consumer responses.
Terms with <5% frequency count were not shown.

Vol. 81, Nr. 1, 2016 r Journal of Food Science S167


Oil types affect consumer perception . . .

Table 1–Mean consumer acceptability scoresA and purchase intentB of sponge cakes made with different oils.

Attribute Butter EVCO EVOO RBO


Appearance 6.3 ± 1.8ab 6.6 ± 1.6a 6.0 ± 1.7b 6.2 ± 1.7b
Crumb color 6.6 ± 1.6a 6.7 ± 1.4a 6.2 ± 1.6b 6.4 ± 1.6b
Visual volume/smoothness 6.4 ± 1.9ab 6.5 ± 1.6a 5.9 ± 1.6c 6.1 ± 1.7bc
Overall aroma 6.0 ± 1.9a 6.4 ± 1.8a 5.5 ± 1.9b 5.3 ± 1.9b
Moistness 5.8 ± 2.1a 6.1 ± 1.9a 5.1 ± 2.1b 5.1 ± 2.1b
Softness 5.4 ± 2.1a 5.7 ± 1.8a 5.1 ± 1.9ab 4.9 ± 1.9b
Overall texture 5.5 ± 1.9ab 5.7 ± 1.9a 5.1 ± 1.8bc 5.0 ± 1.8c
Overall taste 5.4 ± 2.0b 5.8 ± 2.0a 5.0 ± 1.9bc 4.9 ± 2.1c
Overall likingC
Before 5.4 ± 2.0b 6.0 ± 1.9a 5.0 ± 2.1bc 4.9 ± 2.1c
After 5.5 ± 1.9b 6.6 ± 1.9a∗ 5.5 ± 1.9b∗ 5.3 ± 2.1b∗
Purchase intent (%)C
Before 57.4 66.0 43.2 40.5
After 53.7 74.0∗ 59.2∗ 49.0∗
A
Mean ± standard deviation from 148 consumer responses based on a 9-point hedonic scale. Mean values in the same row followed by different letters are significantly different (P
< 0.05).
B
Based on 148 consumer responses and a yes/no scale.
C
Overall liking and purchase intent were obtained from both before and after consumers had been given information about oil type and oil health benefits.

Indicates significant differences of overall liking based on the dependent sample t-test, and of purchase intent based on the McNemar’s test (P < 0.05), comparing before and after
consumers had been given information about oil type and oil health benefits.
EVCO, extra virgin coconut oil; EVOO, extra virgin olive oil; RBO, rice bran oil.

Table 2–Physicochemical properties of sponge cakes made with different oils.A

Butter EVCO EVOO RBO


Specific volume (cm3 /g) 3.35 ± 0.2a 3.55 ± 0.2a 3.37 ± 0.3a 2.94 ± 0.1b
Expansion ratio 0.63 ± 0.06a 0.67 ± 0.04a 0.62 ± 0.02a 0.49 ± 0.09b
Moisture (%) 28.30 ± 0.2a 28.62 ± 0.2a 29.26 ± 1.1a 26.61 ± 0.5b
Water activity 0.847 ± 0.00b 0.853 ± 0.00a 0.856 ± 0.00a 0.846 ± 0.00b
Crumb color
L∗ 83.0 ± 2.4a 82.0 ± 1.1a 80.28 ± 3.9ab 77.18 ± 0.5b
a∗ −0.40 ± 0.36 −0.60 ± 0.22 −0.50 ± 0.12 −0.73 ± 0.17
b∗ 18.98 ± 2.2 17.25 ± 1.6 18.07 ± 1.9 18.55 ± 0.4
Chroma 18.98 ± 2.2 17.26 ± 1.6 18.08 ± 1.9 18.56 ± 0.4
Hue (o ) 91.30 ± 1.2 91.97 ± 0.7 91.60 ± 0.4 92.24 ± 0.6
EB 2.13 ± 0.7b 2.90 ± 0.7b 5.87 ± 0.1a
Texture profiles
S: Sensory & Food

Hardness (N) 9.69 ± 0.0b 6.61 ± 0.1d 8.01 ± 0.1c 12.76 ± 0.1a
Cohesiveness 0.79 ± 0.1 0.80 ± 0.1 0.80 ± 0.1 0.80 ± 0.1
94.98 ± 2.3 97.05 ± 2.8 96.44 ± 3.6 93.10 ± 4.9
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Springiness (%)
A
Mean ± standard deviation from 2 independent replications. Mean values in the same row followed by different letters are significantly different (P < 0.05).
B
Total color difference. Sponge cake made with butter was used as a reference; E > 2.3 corresponds to just noticeable difference (Sharma 2003).
EVCO, extra virgin coconut oil; EVOO, extra virgin olive oil; RBO, rice bran oil.

others 2015). In this study, 8 emotion (7 positive and 1 negative) compared with Butter, EVOO, and/or RBO sponge cakes (scores
terms with frequency >20% were satisfied, happy, good, pleased, 4.9 to 5.4; Table 1). Appearance and crumb color liking scores
pleasant, joyful, calm, and guilty. However, only 5 positive terms: had a similar pattern. EVCO or Butter sponge cakes had slightly
higher scores than EVOO or RBO sponge cakes (6.3 to 6.7 com-
satisfied, happy, good, pleased, and calm were chosen; pleasant and joy-
ful may be perceived as similarly as pleased and happy, respectively, pared with 6.0 to 6.4). Compared with EVCO sponge cake, the
so they were omitted. According to Kuijer and Boyce (2014), food lower crumb color liking scores for EVOO or RBO sponge cakes
and eating are often associated with ambivalent feelings: pleasure were likely due to slightly darker color (L∗ 82.0 compared with
and enjoyment compared with worry and guilt. In this study, 77.18 to 80.28; Table 2). A total color difference (E) value of 2.3
Guilty was chosen as it was the only negative emotion term with implies “just noticeable difference” by human eyes (Sharma 2003).
frequency of use >20% (Figure 1). Although they obtained less The E values for EVOO or RBO sponge cakes (2.90 to 5.87)
than 20% frequency of use, unsafe (7.1%) and worried (5.3%), which were higher than 2.3, which may have also contributed to the ob-
might be related to consumption of cake, were also chosen as nega- served lower color liking scores. Visual volume/smoothness liking
tive emotion terms for subsequent consumer testing. Subsequently, scores of all sponge cakes ranged from 5.9 to 6.5. Compared with
a total of 8 emotion (5 positive and 3 negative) terms (calm, good, EVCO sponge cake, the RBO sponge cake had significantly lower
specific volume (3.55 compared with 2.94 cm3 /g) and expansion
guilty, happy, pleased, satisfied, unsafe, and worried) were used for the
subsequent consumer test. ratio (0.67 compared with 0.49; Table 2), which may partially
contributed to a lower liking score for visual volume/smoothness
Effects of oil type on sensory liking and some (6.5 compared with 6.1; Table 1). The influence of appearance on
physicochemical properties acceptance is variable, may not be relevant for some consumers
Overall, EVCO sponge cake had liking scores ࣙ5.7 for all sen- (Moskowitz and Krieger 1995), and ultimately may not be a pri-
sory attributes. It was most liked with an overall liking score of 6.0 mary driver of liking (Li and others 2015). In this study, the type

S168 Journal of Food Science r Vol. 81, Nr. 1, 2016


Oil types affect consumer perception . . .

of oils used in the sponge cake formulation affected liking scores scores among Butter, EVOO, and RBO sponge cakes (5.3 to 5.5).
of appearance, crumb color, and visual volume/smoothness but Positive purchase intent of EVCO sponge cake was highest and
did not make these attribute unacceptable (all scores ࣙ5.9). significantly increased (based on the McNemar’s test; P < 0.05)
Regarding overall aroma and taste, liking scores ranged from from 66% to 74% after consumers had been informed of EVCO
5.4 to 6.4 for Butter or EVCO sponge cakes and from 4.9 to health benefits. The largest increase in positive purchase intent
5.5 for EVOO and RBO sponge cakes. The green-fruity notes was observed (16%; from 43.2% to 59.2%) when the health ben-
contribute significantly to EVOO aroma (Olias and others 1993; efit statement of EVOO was given to consumers. It is known
Matsakidou and others 2010), while RBO imparts off-flavor when that extrinsic factors such as packaging and product information
used at high temperatures (Nanua and others 2000); this likely are of importance for initial purchase intent (Li and others 2015).
led to the observed lower liking scores of overall aroma and Purchase intent significantly increased for mayonnaise-type spread
taste. The texture-related (moistness, softness, and overall tex- made with RBO after consumers had been informed of the poten-
ture) liking scores for sponge cakes showed a similar pattern, in tial health benefits associated with product consumption (Garcia
which lower scores were observed with those made with EVOO and others 2009). Purchase intent of RBO sponge cake was low-
or RBO (4.9 to 5.1) compared with those made with EVCO est (40.5%), which was likely caused by undesirable taste, softness,
or Butter (5.4 to 6.1; Table 1). This observation could be ex- and overall liking (all with scores of 4.9; Table 1); however, an
plained by physical texture measurements (Table 2) and JAR data increase by 8.5% (to 49%) was observed after RBO health benefits
(Figure 2). RBO compared with EVCO sponge cakes had the was given to consumers. After having been informed that butter
highest (12.76 N) compared with the lowest (6.61 N) hardness was used in the formulation without stating any negative health
values from the TPA test (Table 2). For softness JAR analysis effects, 53.7% of consumers indicated positive purchase intent
(Figure 2), consumers indicated that EVCO sponge cake was (a slight decrease, but not significant, from 57.4%). More in-depth
softer than RBO sponge cake, which substantiated the finding research is needed to evaluate consumer perception toward butter
from the TPA hardness values (Table 2). Consumers also indicated in food formulations.
that moistness of EVCO sponge cake was not different from that
of Butter sponge cake (a critical χ 2 value = 5.99, df = 2 at α = Effects of oil type and oil health benefit statement on
0.05), but both Butter and EVCO sponge cakes were more moist consumer emotional responses
than EVOO and RBO sponge cakes (Figure 2). The lower liking Mean consumer emotion scores of sponge cakes made with dif-
scores for texture related attributes likely contributed to the lower
ferent oils are presented in Table 3. On a 5-point rating scale, the
overall liking score of RBO sponge cake (Table 1), which was in
magnitude of positive emotion scores (2.5 to 3.3 and 2.7 to 3.5,
agreement with that previously reported by Sae-Eaw and others respectively, before and after oil health benefit statements provided
(2007). Based on Table 1 and 2 and Figure 2, it could be seen
to consumers) were greater than the corresponding negative emo-
that the type of oils affected sensory liking and physicochemical
tion scores (1.4 to 1.9 and 1.3 to 2.2; Table 3). This pattern is
properties of sponge cakes. EVOO and RBO tended to decrease of typical as also reported by several studies (King and Meiselman
liking scores, and this negative effect was more pronounced for
2010; King and others 2010, 2013; Cardello and others 2012;
aroma, taste, and texture-related attributes than for appearance-

S: Sensory & Food


Wardy and others 2015). To date, no research work has been done
related attributes.
to evaluate effects of oil type and oil health benefit statement on

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emotional responses.
Effects of oil type and oil health benefit statement on For positive emotion and before oil health benefit statements
overall liking and purchase intent given to consumers, EVCO sponge cake had emotion scores com-
The oil health benefit statement given to consumers signifi- parable with those of Butter sponge cake (except pleased; a higher
cantly affected the overall liking scores; a significant increase was score for the former). However, a significantly higher score (0.5 to
observed for EVCO (from 6.0 to 6.6), EVOO (5.0 to 5.5), and 0.7 units) for all positive emotion terms was observed for EVCO
RBO (4.9 to 5.3) sponge cakes (Table 1). EVCO remained the compared with Butter sponge cakes after oil health benefit state-
most liked product. There were no differences in overall liking ments given to consumers (Table 3 and Figure 3). Compared

Figure 2–Pairwise comparisons of moistness


and/or softness of sponge cakes using the
McNemar’s test. Data were obtained from a
3-point JAR scale (1 = not enough, 2 =
just-about-right, and 3 = too much). EVCO, extra
virgin coconut oil; EVOO, extra virgin olive oil;
RBO, rice bran oil. Bars above the dash line
indicate significant differences in moistness or
softness between a pair of sponge cakes with the
former product being more moist and/or softer
than the latter product.

Vol. 81, Nr. 1, 2016 r Journal of Food Science S169


Oil types affect consumer perception . . .

Table 3–Mean consumer emotion scores of sponge cakes made with different oils.A

Attribute Butter EVCO EVOO RBO


Calm BeforeB 3.0 ± 1.1 3.2 ± 1.2 3.0 ± 1.1 2.9 ± 1.0
AfterB 2.9 ± 1.1b 3.4 ± 1.2a∗ 3.0 ± 1.1b 3.0 ± 1.1b
Good Before 3.1 ± 1.1a 3.3 ± 1.1a 2.8 ± 1.0b 2.8 ± 1.1b
After 2.9 ± 1.1b∗ 3.5 ± 1.2a∗ 3.0 ± 1.1b∗ 3.0 ± 1.2b
Happy Before 2.9 ± 1.2ab 3.1 ± 1.2a 2.6 ± 1.1c 2.7 ± 1.1bc
After 2.8 ± 1.2b 3.4 ± 1.1a∗ 2.8 ± 1.2b∗ 2.8 ± 1.1b
Pleased Before 2.8 ± 1.2b 3.1 ± 1.2a 2.5 ± 1.1c 2.6 ± 1.2bc
After 2.7 ± 1.2b 3.4 ± 1.2a∗ 2.8 ± 1.2b∗ 2.8 ± 1.2b∗
Satisfied Before 2.8 ± 1.2a 3.0 ± 1.2a 2.5 ± 1.1b 2.5 ± 1.2b
After 2.7 ± 1.2b∗ 3.2 ± 1.3a∗ 2.7 ± 1.2b∗ 2.7 ± 1.2b∗
Guilty Before 1.8 ± 1.0 1.9 ± 1.1 1.7 ± 1.0 1.8 ± 1.0
After 2.2 ± 1.2a∗ 1.8 ± 1.1b∗ 1.6 ± 0.9b 1.6 ± 0.9b∗
Unsafe Before 1.4 ± 0.8 1.5 ± 1.0 1.4 ± 0.8 1.5 ± 0.9
After 1.7 ± 1.1a∗ 1.3 ± 0.8b∗ 1.3 ± 0.7b∗ 1.3 ± 0.8b∗
Worried Before 1.5 ± 0.9 1.5 ± 0.9 1.4 ± 0.8 1.5 ± 0.9
After 1.7 ± 1.1a∗ 1.4 ± 0.8b 1.3 ± 0.7b∗ 1.4 ± 0.8b∗
A
Mean ± standard deviation from 148 consumer responses based on a 5-point scale. Mean values in the same row followed by different letters are significantly different (P < 0.05).
B
Emotion scores were obtained from both before and after consumers had been given information about oil type and oil health benefits. ∗ Indicates significant differences between
before and after consumers had been given information about oil type and oil health benefits based on the dependent sample t-test (P < 0.05).
EVCO, extra virgin coconut oil; EVOO, extra virgin olive oil; RBO, rice bran oil.

with EVOO and RBO sponge cakes, EVCO sponge cake had oil type and oil health benefit statements had a significant impact
significantly higher positive emotion scores with the magnitude of on consumer positive emotions elicited by sponge cakes.
the differences being 0.4 to 0.6 units, regardless of the oil health For all negative emotion terms, there were no significant
benefit statements (except calm). For Butter sponge cake, the pos- differences in emotion intensity scores across all sponge cakes
itive emotion intensity scores decreased by 0.1 to 0.2 units after before additional oil and health benefit information had been
consumers were informed that butter was used in the formulation given to consumers. However, after consumers had been informed
even without stating any negative health benefit. Contrarily, after of such additional information, all negative emotion scores for
health benefit statements of EVCO, EVOO, and RBO were given Butter sponge cake were significantly higher than those of EVCO,
to consumers, positive emotional intensity scores increased. How- EVOO, and RBO sponge cakes, with the mean difference
ever, while most of these observed increases were significant (P < between 0.3 and 0.6 units (Table 3 and Figure 3). In addition, the
0.05), an increase of ࣙ0.3 units was observed for happy and pleased guilty intensity score of Butter sponge cake was highest (2.2) among
(both from 3.1 to 3.4) for EVCO and pleased (from 2.5 to 2.8) negative emotion terms across products. For Butter sponge cake,
for EVOO, but none was observed for RBO sponge cakes. King emotion intensity scores significantly increased for all negative
S: Sensory & Food

and others (2013) indicated that the mean emotional difference emotion terms after consumers had been informed of butter in the
of ࣘ0.2 units (on a 5-point intensity scale), while significantly formulation, but the mean differences ࣙ0.3 units were observed
Quality

different statistically, may be of less practical in value. Hence, the for guilty and unsafe, but not for worried. The oil health benefit
information of EVCO, EVOO, and RBO positively affected the
negative emotion terms, that is, decreased their intensity scores, but
the magnitude of these decreases was ࣘ0.2 units (Table 3). Over-
all, it could be concluded that the oil type and oil health benefit
statements affected positive emotion more than negative emotion.

Overall product differences and discriminating sensory


and emotion attributes
To determine further which attributes were largely responsi-
ble for overall product differences, MANOVA and DDA were
performed (Table 4). From the MANOVA Wilks’ P-values, all
sponge cakes were overall different based on sensory acceptability
attributes alone (P < 0.0001), emotional attributes alone (P <
0.0001), or all combined attributes (P < 0.0001). When consider-
ing only sensory acceptability attributes, overall liking (canonical
correlation, cc = 0.68 to 0.79), overall aroma and taste (cc =
0.60 to 0.70), and texture-related attributes (cc = 0.40 to 0.68)
contributed more toward the overall differences among sponge
cakes than appearance-related attributes (cc = 0.37 to 0.41) in the
Figure 3–Comparison of mean emotion responses elicited by sponge cakes 1st canonical dimension (Can 1) with 64.1% variance explained.
made with healthy oils. The emotional responses for sponge cake made
This substantiated the results from Table 1 in that the type of
with butter were used as a baseline. ʹ indicated emotion responses after
consumers had been given information about oil type and oil health bene- oils affected sensory liking of 4 sponge cakes, and the effect was
fits. EVCO, extra virgin coconut oil; EVOO, extra virgin olive oil; RBO, rice more pronounced for overall liking, overall aroma and taste, and
bran oil. texture-related attributes [a range of the mean difference between

S170 Journal of Food Science r Vol. 81, Nr. 1, 2016


Oil types affect consumer perception . . .

Table 4–Canonical structure r’s describing group differences among sponge cakes made with different oils.A

Attribute Can 1a Can 1b Can 2a Can 2b Can 3a Can 3b


Acceptability
Appearance 0.414 −0.022 0.188 0.367 −0.409 −0.182
Crumb color 0.378 0.084 0.369 0.350 −0.078 −0.099
Visual volume/smoothness 0.387 0.069 0.391 0.382 −0.362 −0.190
Overall aroma 0.704 0.006 0.218 0.601 0.201 0.227
Moistness 0.684 0.078 0.446 0.624 −0.083 −0.026
Softness 0.502 0.005 0.150 0.412 0.355 0.259
Overall texture 0.400 0.025 0.156 0.346 0.284 0.189
Overall taste 0.600 −0.036 0.122 0.500 0.150 0.175
Overall liking BeforeB 0.689 −0.043 0.116 0.569 0.149 0.179
AfterB 0.794 −0.244 −0.311 0.619 −0.046 0.276
Cumulative variance explained 64.1 91.7 100.0
MANOVA Wilks’ P-value <0.0001
Emotion
Calm BeforeB −0.019 0.005 0.324 0.210 −0.208 0.201
AfterB −0.220 −0.194 0.443 0.301 −0.252 0.220
Good Before 0.053 0.032 0.635 0.439 −0.050 0.029
After −0.253 −0.279 0.642 0.435 −0.382 0.219
Happy Before 0.020 −0.002 0.669 0.451 0.041 −0.003
After −0.218 −0.235 0.806 0.555 −0.168 0.054
Pleased Before 0.007 −0.028 0.757 0.519 0.003 −0.067
After −0.273 −0.292 0.754 0.518 −0.148 0.037
Satisfied Before 0.049 0.010 0.683 0.465 −0.047 0.041
After −0.194 −0.219 0.658 0.456 −0.281 0.126
Guilty Before −0.034 −0.044 0.166 0.155 0.154 −0.135
After 0.481 0.411 0.310 0.286 −0.159 0.076
Unsafe Before −0.036 −0.092 0.128 0.101 0.215 −0.079
After 0.384 0.302 0.099 0.096 0.162 −0.003
Worried Before 0.052 0.019 0.031 0.054 0.241 −0.104
After 0.429 0.356 0.150 0.133 0.199 −0.049
Cumulative variance explained 72.7 56.8 95.0 91.0 100.0 100.0
MANOVA Wilks’ P-value <0.0001 <0.0001
A
Based on the pooled within group variances. Can 1, 2, and 3 refer to the 1st, 2nd, and 3rd canonical discriminant functions, respectively.
B
Before and after consumers had been given information about oil type and oil health benefits.
a
Calculated separately by acceptability (top) or emotion (bottom) responses.
b
Calculated from combined acceptability and emotion responses.

S: Sensory & Food


the highest and the lowest scores for each attribute = 0.7 to 1.3] tion attributes. The 1st 2 components (PC1 and PC2) explained

Quality
than appearance-related attributes [0.5 to 0.6]. Oil health benefit 83.16% of the cumulative variance. As can be seen, a group of
statements increased overall liking scores (before compared with positive emotions (calm, good, happy, pleased, and satisfied) was posi-
after = 6.0 compared with 6.6, Table 1), and hence its increased tioned closely to overall liking with a positive correlation (r > 0.8;
contribution to overall product differences as reflected by an in- data not shown). Another group of negative emotions (unsafe, wor-
creased canonical correlation from 0.689 to 0.794 (Table 4). ried, and guilty) positioned farther away from the positive emotion
When considering only emotion attributes, after oil health group. From visual observation, 3 groups of sponge cakes were
benefit statements were given to consumers, the magnitude (disre- observed: I (EVCO), II (EVOO and RBO), and III (BUTTER).
garding ± sign) of canonical correlation increased for all emotion EVCO sponge cake located in the same quadrant (PC1) with the
terms; however, the negative emotion terms (cc = 0.384 to 0.481) positive emotion term group and overall liking, and hence was
contributed more than positive emotion terms (cc = 0.194 to characterized by these attributes. Butter sponge cake positioned
0.273) to the overall product differences. DDA identified guilty, closer to the negative emotion term group, which was coincided
worried, and unsafe terms as the 3 most discriminating attributes with results from Table 3. RBO sponge cake positioned farthest
in the 1st canonical dimension (Can 1) with 72.7% variance away from EVCO sponge cake mainly due to positive emotion
explained (Table 4). Likewise, when considering all attributes scores (Table 3) and instrumental hardness values (Table 2). Im-
simultaneously, DDA identified negative guilty, worried, and unsafe plications of the results from Table 4 and Figure 4 must be made
terms as the 3 most discriminating attributes in the 1st canonical with caution because the purpose of DDA and PCA here was
dimension (Can 1) with 56.8% variance explained (Table 4). to identify sensory acceptability, emotion attributes, and physico-
Can 2, which was orthogonal to Can 1, added 34.2% more vari- chemical properties that accounted for product differences, rather
ance explained. Based on Can 2, the attributes that had canonical than to identify those attributes that influenced purchase intent as
correlation ࣙ0.5 included overall liking, moistness, overall aroma, also pointed out by Prinyawiwatkul and Chompreeda (2007).
overall taste, happy (after), and pleased. Furthermore, appearance-
related attributes generally contributed less to the overall product Predicting purchase intent using logistic regression
differences compared with other sensory attributes; likewise calm analysis (LRA)
contributed less than other positive emotion terms. In this study, the probability of the sponge cake products to be
The PCA biplot (Figure 4) revealed the relationship between 4 purchased was modeled using LRA. For logical comparison, only
sponge cake products and physicochemical and sensory and emo- those attributes, that were evaluated both before and after the oil

Vol. 81, Nr. 1, 2016 r Journal of Food Science S171


Oil types affect consumer perception . . .

Table 5–Odds ratio estimates for predicting purchase intent of sponge cakes made with different oils.A

Butter and healthy oils Healthy oils


Before After Before After
Variables Pr > χ2 Odds ratio Pr > χ2 Odds ratio Pr > χ2 Odds ratio Pr > χ2 Odds ratio
Overall liking 0.000 3.143 0.000 3.669 0.000 3.300 0.000 3.752
Calm 0.002 0.486 0.498 0.846 0.003 0.437 0.762 0.912
Good 0.095 1.643 0.123 1.530 0.122 1.684 0.257 1.490
Happy 0.003 2.416 0.602 0.837 0.029 2.185 0.202 0.593
Pleased 0.749 0.904 0.037 2.056 0.908 1.043 0.049 2.356
Satisfied 0.118 1.543 0.860 1.051 0.329 1.381 0.817 1.082
Guilty 0.220 0.845 0.332 0.860 0.172 0.805 0.807 1.049
Unsafe 0.957 1.021 0.344 0.685 0.841 1.091 0.873 0.909
Worried 0.650 0.840 0.844 1.080 0.558 0.771 0.937 0.955
A
Based on logistic regression analysis, using a full model of overall liking, and 8 emotions. Analysis of maximum likelihood estimates was used to obtain parameter estimates.
Significance of parameter estimates was based on the Wald χ 2 value at P < 0.05.

type and oil health benefit statement had been given to consumers, (when Butter sponge cake was excluded). This means that for
were included in the LRA model (Table 5). every 1-unit increase of the pleased emotion score (based on a
Overall, overall liking and only 3 positive emotion terms (calm, 5-point intensity scale) after consumers had been informed of
happy, and pleased) were significant in the LRA models (Table 5). such additional information, the probability of the product being
Both calm and happy became insignificant predictors after the type purchased would be 2.056 to 2.356 times higher than not be-
of oil used and oil health benefit statement had been given to ing purchased. When considering only sponge cakes made with
consumers. However, pleased became a significant predictor after EVCO, EVOO, and RBO, the odds ratio for pleased increased from
such additional information had been given to consumers, with 1.043 to 2.356 after consumers had been given additional infor-
the odds ratio values of 2.056 (when Butter, EVCO, EVOO, and mation. This clearly demonstrated positive effects of additional
RBO sponge cakes were all included in the model) and 2.356 information of oil type and health benefit on purchase intent.
S: Sensory & Food
Quality

Figure 4–A biplot of the principle component (PC) 1 and 2 visualizing between sponge cakes made with different oils and physicochemical properties,
sensory attributes, and emotion responses. SPV, specific volume; EXR, expansion ratio; MC, moisture content; AW, water activity; L∗ a∗ b∗ CHR HUE,
instrumental color values; HAR, hardness; COH, cohesiveness; SPR, springiness; APP, appearance; COL, crumb color; SMO, visual volume/smoothness;
ARO, overall aroma; MOI, moistness; SOF, softness; TEX, overall texture; TAS, overall taste; OLI, overall liking; CAL, calm; GOO, good; GUI, guilty; HAP,
happy; PLE, pleased; SAT, satisfied; UNS, unsafe; WOR, worried. ʹ indicated emotion responses after consumers had been given information about health
benefits of oils. EVCO, extra virgin coconut oil; EVOO, extra virgin olive oil; RBO, rice bran oil.

S172 Journal of Food Science r Vol. 81, Nr. 1, 2016


Oil types affect consumer perception . . .

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