1.

Questions for test

1. Are the following characteristics describing the classic bureaucracy organization?

NO YES
Flat organizational structure
Clear rules
Network communication

2. Are the following characteristics of the bureaucracy organization considered positive?

The ability to mobilize quickly significant resources NO YES
One-directional communication, top-down
Objectivity of the information provided bottom-up
Fast decision-taking process
Flexibility and fast adjustment to changes in the external environment (market, consumers,
customers)
Low degree of risk avoidance

3. Which indicators of effectiveness are most often used with regards to bureaucracy
organizations?
NO YES
Quantitative indicators (production volume, number of customers, investment size etc.)
Qualitative indicators (customer satisfaction, service level etc.)

4. Which is the main reason for the decline of bureaucracy organizations and the transition to
new organizational forms?
NO YES
Technological changes (new ICT)
Disintegration of mass market of standardized products for mass average consumers
Political changes – removal of trade barriers
Social changes – new consumers with new requirements and culture

5. Which are the main characteristics of network organizations?

NO YES
Low level of autonomy of the separate units
Highly centralized management
Flat organizational structure

6. What new requirements do the new organizational forms pose to the workforce (HRM)
nowadays?
NO YES
Social skills (team work, effective communication, conflict resolution etc.)
Strict definition of job positions and job descriptions
Obligation to fulfil work norms and rates

7. Which organizations are under pressure to implement organizational changes nowadays?

NO YES
Private sector organizations
Public sector organizations
All kinds of organizations

8. Which of the following can be attributed to the main levels of organizational change?
NO YES
Individual change
Revolutionary change
Continuous change
9. What is meant by the “organizational change paradox”?
NO YES
Each change is planned and implemented according to the plan
Changes are planned but plans are not strictly followed during the implementation