HOTEL ABRREVIATIONS

ADR: Average daily rate

AI: all inclusive

BRA: Best rates available. 

Comp: Short for complimentary or free of charge.

Day guests: Hotel visitors who arrive and leave the same day; usually to use facilities such as the spa or
restaurant. 

Walk-in: A guest who comes to stay at a hotel with no booking. 

DB/ Direct Booking: This means when customers book directly with the hotel, whether by phone or the
company’s own site, as opposed to using outside parties like a GDS or OTA.

DC/Distribution Channel: The various ways guests can book with a hotel. Inlcudes GDS, OTA, or by phone
or the hotel’s own website.

DND: Do not disturb

ETA: Estimated time of arrival.

Full Board (FB): An accommodation rate that includes all three main meals, as well as a bed for the night. 

Half Board (HB): includes bed, breakfast and evening meal. / DBB: Dinner, bed and breakfast included.

Bed and breakfast (BB): includes bed and breakfast only.

GDS: Global distribution system. In other words, a reservation management system that lets professionals
make a series of reservations or booking types in one process- for example car rental, travel tickets and a
hotel room all in the same swoop.

GM: General manager

KS/ SKS: King Size or Super King Size. Refers to rooms or beds most often. 

Late charges: Costs passed on for things that weren’t settled on departure by a hotel guest. 

Late check-out: A guest departing at a later than usual time. Sometimes hotels will allow later departure
with certain dates or deals, or offer this option for an extra fee. 

Occupancy: Refers to how full a hotel is booked, usually as a percentage of rooms booked against the total
available. So if a hotel is running at an average of 50% occupancy, half its rooms are typically booked. 

PP: Per person

PPPN: per person, per night

PRPN: Per room per night

Rack rate: The normal price for a room, prior to any offers or discounts being applied.

RO: Room only. No breakfast or any extras. 

TYPES OF ROOMS

Single (SGL) - one room for one guest. Characterized by a small area. There is only one place to sleep in
such a room;

Double (DBL) - double room. Furnished with a large bed;

Double Twin (DBL TWN) - a double room equipped with two single beds. The Twin can accommodate an
additional bed for a night's rest, while the cost increases slightly;

Double for Single Use (DSU) the room has one large bed, but only one guest lives in it;

Extra Bed (ExB) extra bed

Triple (TRPL) - a number designed for three. It has two twin beds and a sofa/cot;

Family room - It has one double and two separate beds.

TYPES BY COMFORT LEVEL

Standart - a standard room, represented by one room;

Junior Suite - a room with an improved layout;

Suite - also a room with an improved layout, usually consists of two rooos + 2 bathrooms + 1 living room

De Luxe - a room with a higher level of comfort;

Duplex - a room located on two levels;

Studio - single room with an open plan and a small kitchen;

Apartament - a separate room equipped with a kitchen;

TYPES BY VIEW FROM THE ROOMS

Swimming pool (Pool View);

Garden (Garden View);

Ocean (Ocean View);

Sea (Sea View);

Mountain View

Park View

City View.