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    Flowchart - Repair 110117 (Repair) A4

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    Abd Rahman Alias
    The document outlines the general repair process for local and overseas repairs. For local repairs, the process involves inspecting the problem, sending a quote, receiving a purchase order, issuing a repair, and sending the product back. For overseas repairs, the process starts with a customer request form, getting a quote, receiving a purchase order, issuing a repair authorization number, shipping the product, repairing and sending a report, invoicing, completing the repair, and returning the product, which takes half the time of local repairs.

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    Flowchart - Repair 110117 (Repair) A4

    Uploaded by

    Abd Rahman Alias
    38 views2 pages
    The document outlines the general repair process for local and overseas repairs. For local repairs, the process involves inspecting the problem, sending a quote, receiving a purchase order, issuing a repair, and sending the product back. For overseas repairs, the process starts with a customer request form, getting a quote, receiving a purchase order, issuing a repair authorization number, shipping the product, repairing and sending a report, invoicing, completing the repair, and returning the product, which takes half the time of local repairs.

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    Flowchart_Repair 110117 (Repair) A4

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    The document outlines the general repair process for local and overseas repairs. For local repairs, the process involves inspecting the problem, sending a quote, receiving a purchase order, issuing a repair, and sending the product back. For overseas repairs, the process starts with a customer request form, getting a quote, receiving a purchase order, issuing a repair authorization number, shipping the product, repairing and sending a report, invoicing, completing the repair, and returning the product, which takes half the time of local repairs.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    38 views2 pages

    Flowchart - Repair 110117 (Repair) A4

    Uploaded by

    Abd Rahman Alias
    The document outlines the general repair process for local and overseas repairs. For local repairs, the process involves inspecting the problem, sending a quote, receiving a purchase order, issuing a repair, and sending the product back. For overseas repairs, the process starts with a customer request form, getting a quote, receiving a purchase order, issuing a repair authorization number, shipping the product, repairing and sending a report, invoicing, completing the repair, and returning the product, which takes half the time of local repairs.

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    © All Rights Reserved
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    of 2

    REPAIR PROCESS

    GENERAL OVERVIEW OF THE REPAIR PROCESS (LOCAL)

    Inspection and Send quotation Customers Issue Send back to


    analyze the to customer send PO Repair customer
    problem
    REPAIR PROCESS

    GENERAL OVERVIEW OF THE REPAIR PROCESS (OVERSEA)

    Customer
    emails service
    request form

    Customer GE sends Customer sends GE issues Customer ships


    contacts GE Not to Exceed Not to Exceed RMA#
    quote PO

    Product arrives Issue repair report Final repair price


    repair begins or revised quote on sales order
    acknowledge &
    invoice

    Product repair Send back to Now finished


    completed customer in half the
    time

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