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Qualitative Psychology © 2015 American Psychological Association

2015, Vol. 2, No. 2, 199 –209 2326-3598/15/$12.00 http://dx.doi.org/10.1037/qup0000030

Mending Fences: Defining the Domains and Approaches of


Quantitative and Qualitative Research

Brittany Landrum and Gilbert Garza


University of Dallas

In view of the increasing ubiquity of qualitative research, particularly mixed method


designs, it is important to examine whether qualitative and quantitative models of
research can be integrated and how this integration should take place. The recent
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adoption of best practices for mixed methods research by the NIH seems an opportune
This document is copyrighted by the American Psychological Association or one of its allied publishers.

starting point for discussion of these questions. This article explores the notion that
qualitative and quantitative research, while stemming from fundamentally different
“approaches,” might yet find an appropriate complementary relationship. We argue,
however, that such a complementary relationship depends on an understanding of the
notion of approach and an insight into the fundamentally different guiding questions
and domains of these 2 research models. Holding that “good fences make good
neighbors,” this article explores the frontier between quantitative and qualitative
research and the challenges attendant to designing and conducting mixed methods
research.

Keywords: best practices, methodology, mixed methods research, qualitative research, quantitative
research

Good fences make good neighbors. of research motivated by fundamentally differ-


—Robert Frost (1919), “Mending Wall” ent questions and producing fundamentally dif-
With the increasing ubiquity of qualitative ferent knowledge claims. These different
research (Wertz, 2011) and the emergence of knowledge claims can “create a terrible mess”
mixed methods research that utilizes both qual- without an understanding of the philosophical
itative and quantitative analysis (Creswell, foundations of both types of research (Greener,
Klassen, Plano Clark, & Smith, 2011; see also 2011, p. 3). Thus, this article seeks to delineate
Creswell, 2009; Creswell & Clark, 2007; the domains of both approaches and discuss the
Tashakkori & Teddlie, 2003; Taskakkori, Ted- combined use of quantitative and qualitative
dlie, & Sines, 2013), there is a growing need to data and approaches in mixed methods research.
address the boundaries and differences between An understanding of these differences with mu-
these two types of research. Both types of re- tual respect for each domain will provide the
search have a set of usually implicit philosoph- necessary framework for discussing issues re-
ical suppositions (see Churchill & Wertz, 2002; lated to mixing both types of research. Finally,
Garza, 2004, 2007, 2011; Giorgi, 2009; von we will discuss the complementarity of
Eckartsberg, 1998; Wertz, 1985). Among oth- strengths of both approaches arguing for the
ers, Garza (2006) and Giorgi (2009) suggest necessity of methodological pluralism.
that important differences exist between these
two approaches to research. Following Giorgi, Defining Quantitative and Qualitative
such differences would define different domains Domains and Approaches

Qualitative and quantitative research com-


prise two different (but not opposed) interpre-
Brittany Landrum and Gilbert Garza, Department of Psy- tative frameworks. At a fundamental level, what
chology, University of Dallas. distinguishes the domains of qualitative and
Correspondence concerning this article should be ad-
dressed to Brittany Landrum, Department of Psychology,
quantitative research are the implicit interpreta-
University of Dallas, 1845 East Northgate Drive, Irving, TX tive frames of reference that are brought to bear
75062. E-mail: blandrum@udallas.edu on their subject matter and methods (Giorgi,
199
200 LANDRUM AND GARZA

2009)—what von Eckartsberg (1998) and and the light they shed on the topic under in-
Giorgi (1970) have called ‘approach.’ vestigation (see Figure 1).
In previous descriptions, qualitative and One of these middle positions is called quan-
quantitative research have been defined by the titizing and occurs when research claims knowl-
type of data used (non-numeric and numeric, edge of an order of magnitude but uses a qual-
respectively; see Greener, 2011) as well as in- itative interpretive framework as the basis of
ductive and deductive frameworks (see such claims (e.g., performing numerical analy-
Greener, 2011; Teddlie & Tashakkori, 2009). ses based on frequency of themes, or “ratings of
Another way to understand quantitative and strength or intensity” Teddlie & Tashakkori,
qualitative approaches to research is in terms of 2009, p. 269; see also Sandelowski, Voils, &
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the knowledge claims they make and the inter- Knafl, 2009). The other ‘middle position’ is
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pretive frameworks employed to bring these called qualitizing and occurs when research
claims to light. At one end of a continuum claims qualitative knowledge but uses a quan-
describing the interface of knowledge and frame titative interpretive framework as the basis of
of reference are ‘purely’ quantitative studies. such claims (e.g., categories based on range in
Such research examines relations of magnitude magnitude, frequency count taken as a dimen-
between variables measuring quantities1 (e.g., sion of importance; Hesse-Biber, 2010; Sand-
height, weight, number of behaviors, hippocam- elowski et al., 2009; Teddlie & Tashakkori,
pal volume, etc.) and uses the numeric analysis 2009). Because the knowledge claims of such
of data to test and verify these relations. At the research and interpretive frames of reference
other end of this continuum are ‘purely’ quali- used to establish and test them do not match,
tative studies. This sort of research makes de- special care and epistemological knowledge
scriptive knowledge claims about meaning us- must be used when interpreting such findings.
ing ‘descriptive’ data typically expressing these For instance, Johnson and den Heyer (1980)
findings in linguistic narratives. emphasize the distinction between a statistical
However, all these definitions meant to dis- question and a psychometric question pointing
tinguish the two approaches are not mutually to the necessity of understanding the rubric of
exclusive. Qualitative research does count and measurement when interpreting IQ scores.
explore dimensions of magnitude (Sandelowski, An example contrasting a ‘purely’ quantita-
2001) and likewise quantitative research in- tive relationship with instances where data and
cludes non-numeric data (e.g., categorical approach are mixed data will help illustrate
data2) and makes inferences about meaning these concerns and the special care we are ad-
based on dimensions of magnitude (Teddlie & vocating. A regression coefficient of 1 between
Tashakkori, 2009). Furthermore, all scientific number of friends on Facebook and number of
inquiry draws on both inductive and deductive photos on one’s profile means that an increase
frameworks (see Merleau-Ponty, 1961/1964), by one friend predicts an increase in one photo
and we would argue that the interplay between posted; both of these variables are measured
data and the interpretative frame of reference using ratio data whereby 1 friend on Facebook
are not always mutually exclusively quantita- and 1 photo are quantities and thus fall under
tive or qualitative. The boundaries between the ‘purely’ quantitative approach. When the
these two approaches, more often than not, are
not a clearly defined fence but rather a mixing 1
We have deliberately chosen examples of measures
of both types of data and approaches. Indeed, in whose relation to the scales which produce them are not
both ‘pure’ cases described above, the kind of under debate. There is widespread agreement that height
knowledge claimed fits well with the frame of and weight represent quantities on a ratio scale, for exam-
ple. This is not always the case with scales such as the
reference used to establish and communicate its Likert type, which is discussed below.
findings. Verification or confirmation of such 2
Categorical data are often called qualitative or nominal
studies can be achieved in terms of replication data but are analyzed using specialized statistical methods
within the same analytic model. However, it is within quantitative research (see Agresti, 2002). In this
article, this scale of measurement classification is distinct
with regard to the middle regions on the con- from qualitative data and research which describe non-
tinuum that epistemological clarity and explic- numeric data that are to be used with methodologies devel-
itness are needed to interpret research findings oped by qualitative researchers.
QUANTITATIVE AND QUALITATIVE DOMAINS 201

Middle Ground

Qualitizing Quantitizing

‘Pure’ Quantitative ‘Pure’ Qualitative

Numerical analysis of Descriptive analysis of

data that are quantities data that are non-numeric


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Figure 1. The possible configurations of data and interpretative frame of references repre-
sented as a continuum. The middle ground is of special concern regarding the practice of
mixed methods.

variable in question is on a Likert scale, the statistical problems that it raises. The case in
relationship is an increase or decrease in agree- point Merenda highlights is when data repre-
ment based on the number people circle on senting dichotomous categories, such as male
average, not necessarily or directly with the and female, are included with other continuous
construct it is taken to operationalize. Concerns predictor variables through ‘dummy coding’ in
have been raised against Likert type data con- a regression analysis. To be used in statistical
cerning the appropriate use of parametric or analyses that require continuous variables, these
nonparametric statistics resting upon whether it dichotomous variables are treated as though
is interval or ordinal data, respectively (see, they were continuous, as though there were
e.g., Carifio & Perla, 2008; Norman, 2010). For values somewhere between male and female.
such data to be considered interval, one would This is a violation of the assumption of contin-
have to be able to answer the question pointedly uous and discrete predictor variables in a regres-
posed by Knapp (1990), “3 what?” in relation to sion analysis thus presenting a questionable sta-
a 3 circled on a Likert-type scale. This type of tistical result. He further adds that there is no
data is not quite a quantity like the number of substitute for conducting a separate analysis
friends or photos are; it is neither clear whether between males and females.
the steps on the scale are indeed equidistant
In an example of qualitizing, Cialdini et al.
from each other (see, e.g., Jamieson, 2004) nor
(1976) calculated the frequency of ‘we’ and
whether the ‘degree’ of agreement is measuring
‘non-we’ statements used to describe team and
a quantity of something and if this quantity is
the same for everyone who completes it. The personal outcomes for players on a sport team.
answers on a Likert-type scale cannot escape A dimension of quantity (counts/frequency) is
the subjective understanding of the participant. rendered in terms of subjective ownership of
We are not saying that Likert type data should instrumentality in a sport team’s victory or de-
not be used in this way; rather we are advocat- feat. Similarly, in an example of quantitizing,
ing for appropriately understanding the knowl- Pollard, Nievar, Nathans, and Riggs (2014)
edge claims they make. Likert-type data fit counted the frequency of occurrences of various
somewhere between the two end points on the themes from qualitative narratives and con-
spectrum of the interface of knowledge and cluded that based on nonsignificant chi-squared
appear to be an example of quantitizing analyses that the experiences of Hispanic and
whereby a dimension of agreement (qualitative) Caucasian mothers did not differ thematically.
is rendered in terms of quantity (quantitative). In this example, a quantitative rubric is utilized
While a psychometric question can be dis- to make claims regarding dimensions of expe-
tinct from a statistical question, Merenda (n.d.) rience. In these examples, we see the need to
points to a more troubling example of quantitiz- take special care when interpreting the mean-
ing concerning a case when the question of what ings of the statistical analysis and the operation-
one is measuring cannot be separated from the alization of the constructs given that the data
202 LANDRUM AND GARZA

(quantitative or qualitative) and interpretation coherence instead allows us to recognize their


(qualitative or quantitative) do not coincide. ‘sameness’ while preserving the subtle and nu-
Although we argue that neither method holds anced differences captured in different ways of
a privileged perspective on the world, these two expressing it highlighting the different perspec-
modes of description are distinguished, for the tives that are brought to bear when analyzing
most part, by their respective approaches. We qualitative data. The potential of qualitative re-
hold that no inquiry can be undertaken from a search to discern a complexity of meaning
perspective-less position (Merleau-Ponty, 1945/ should not be hampered by the quantitative con-
1962) and thus even natural science is not value cern with reliability as correlation. Reliability in
free (see Kendler, 2005 who asserts this and quantitative analysis rests on sameness, repeti-
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Garza, 2006, who refutes this position). Indeed, tion; in qualitative research it rests on related-
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we would hold that an explicit acknowledgment ness (further discussed in Churchill & Wertz,
of approach is necessary to assess the validity of 2002; Garza, 2004, 2007, 2011; Giorgi, 2009).
any inquiry (Churchill, Lowery, McNally, & This example presents an opportunity to illumi-
Rao, 1998; Garza, 2004).3 Specifically in qual- nate the challenges that arise when the approach
itative research, validity comprises a coherence of one research model is applied to the practices
between the researcher’s frame of reference, the of the other. Answering the concern raised here
research question, the data, and the findings. necessitates that we understand the differences
Next, we will turn to some specific concerns in approaches that could be illustrative for prac-
with mixed methods. titioners in this area to avoid some of the com-
mon pitfalls we are addressing.
Concerns Regarding the Intersection of In a particularly illustrative example,
Quantitative and Qualitative Frameworks Fredrickson and Losada (2005) adopted formu-
las created and suitable for fluid dynamics in
The Question of Hegemony of Approach physics to explain changes in attitudes over
time. Resting on the presumption that attitudes
In a qualitative research training meeting,
are not only similar to but follow the same laws
conducted for researchers who were for the
most part both well-versed in quantitative re- of nature as fluid, these researchers have not
search models and inexperienced in qualitative taken into account the differing philosophical
research, one individual expressed a concern approaches that shape both of these phenomena.
with the notion of ‘interrater reliability’ and a Quite apart from whether attitudes are a physi-
desire to make sure all the ‘coders’ were naming cal ‘thing’ like water for instance, the use and
themes the same way. This individual felt that if application of these mathematical formulas
one coder named a theme ‘reluctance’ and an- again highlights the hegemony of quantitative
other named it ‘resistance,’ the analysis would frameworks. Following the critiques raised by
not be reliable, that is, the same. This individual Brown, Sokal, and Friedman (2013), the utili-
proposed providing a list of themes that all zation of these models can raise serious episte-
coders would share before conducting the anal- mological and conceptual concerns.
ysis. To run a quantitative interrater reliability Another example of hegemony of perspective
analysis, it is commonly computed as a corre- is raised by Giorgi regarding the practice of
lation coefficient describing the degree of over- some qualitative researchers to ‘verify’ their
lap between two variables (regardless of what qualitative interpretative analyses by their par-
scale of measurement the code comprises). The ticipants or other ‘judges’ (Giorgi, 2008; Pollio,
concern with the two words being the ‘same’ Henley, & Thompson, 1997). Giorgi (2008) as-
was a quantitative concern posed to a qualitative tutely points out that participants are not versed
question. Here a qualitative claim is based on a in either the approach or procedures used for the
quantitative rubric: the meanings are themati- analysis and thus could not assess its validity.
cally related but the rubric is a numeric one of
the codes used in reliability analysis. The 3
Creswell and Clark (2007) also point to the importance
knowledge claim here is one of corresponding of laying out the philosophical underpinnings of research.
magnitudes of evaluations. Judging the reliabil- However, in the literature, neither quantitative nor qualita-
ity of the responses based on their thematic tive research uniformly does this.
QUANTITATIVE AND QUALITATIVE DOMAINS 203

Similarly we would add that statistical results counting.” This refers to the tendency by some
would not be verified by the participants be- qualitative researchers to count everything that
cause we cannot presume sufficient statistical could possibly be counted to the detriment of
sophistication to make such a judgment. Al- clear presentation of the qualitative findings.
though it might seem that we are singling out Examples of this include a focus on the precise
incursions of quantitative into qualitative prac- number of themes identified whereby the actual
tice, we suspect this is because the highly spe- count is given greater emphasis than a descrip-
cialized language of statistics makes incursions tion of the themes themselves. Sometimes even
in the other direction less likely; everyone when patterns of meanings comprise the results,
speaks in narratives but not everyone speaks in Sandelowski reports that researchers become
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statistical narratives. In either case, instances of preoccupied with the number of participants
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either incursion point to the need for method- who exhibit the themes where the focus is on
ological pluralism. frequency and less so on the meaning of the
themes or patterns. All of these examples point
Counts to the need for researchers to be mindful of the
type of data being gathered and the analytic
Our next concern is the use of counts in approach undertaken paying particular attention
qualitative research (see Leech & Onwueg- to the appropriate knowledge claims.
buzie, 2011; Miles & Huberman, 1994; Sand-
elowski, 2001), and there are a number of ‘qual- Confirmation and Validation
itative’ articles that include frequency counts of
themes and ‘quantitizing’ or assigning a numer- The practice of ‘(dis)confirming’ and
ical value to qualitative data that is then subject ‘(non-)validating’ one set of findings with
to quantitative analysis (see Dutton & Win- another set when the data and interpretive
stead, 2011; Sandelowski et al., 2009). It would frameworks are not matched is widespread
be a mistake to equate frequency with impor- (see Ellis, Marsh, & Craven, 2009; Hastings,
tance or worse yet to conduct statistical analysis 2012; Riegel, Dickson, Kuhn, Page, & Wor-
with these counts as in what Sandelowski rall-Carter, 2010; Sechrist, Suitor, Riffin,
(2001) calls “acontextual counting.” Examples Taylor-Watson, & Pillemer, 2011 for exam-
could include counting up the number of times ples). In all of these examples, quantitative
a particular word is said taken to imply a greater and qualitative data are used to explicitly
importance of that dimension of meaning in that ‘confirm’ and ‘verify’ each other and to as-
person’s life. Often what an individual does not sess ‘concordance’ of findings.
say is just as revealing and important as what Wagner et al. (2012) argue against ‘confir-
they do say and when counting something, this mation’ of findings rooted in one approach by
‘absence’ is not taken into account. In a thesis research rooted in the other because conflicting
workshop for senior undergraduates conducting results might initially appear problematic. If we
phenomenological research, a participant pro- examine the hippocampus from a neurophysio-
vided a description of losing her virginity and logical point of view and find there are differ-
the most striking part was that she never men- ences between those (including animal species)
tioned the partner once in the entire description who hoard and those who do not hoard (see,
(Garza, 2004, Spring). Here, the lack of any e.g., Brodin & Lundborg, 2003; Hampton,
mention of the other party involved reveals Sherry, Shettleworth, Khurgel, & Ivy, 1995;
much about this phenomenon as meaningfully Volman, Grubb, & Schuett, 1997), it would not
lived by the participant. We argue that as soon be appropriate to use qualitative data to confirm
as one begins to count themes, one is no longer differences in the hippocampus. On the other
conducting qualitative research and not really hand, would the hippocampal findings confirm
conducting quantitative research either. This, in differences in memory found in qualitative
our minds, fails to respect the proper domains data? Although these two sets of findings from
for both types of research. two approaches shed light on each other, we do
Another example of a heightened concern not believe one can confirm the other without
with numbers in qualitative research is what implicitly holding that one type of data is more
Sandelowski (2001) refers to as “analytic over- valid and thus the basis for such confirmation. If
204 LANDRUM AND GARZA

hippocampal volume was found to be larger in marking implicit adherence to a quantitative


those who hoard, survey data that revealed the frame of reference. Additionally, this practice
importance of memory would not be surprising. rests on the presumption that the number one
But it would no more ‘confirm’ the findings circles for a group of items operationalized to
related to hippocampal volume than a German measure a phenomenon will coincide with a
translation of Shakespeare could confirm the description or narrative provided by the partic-
Chinese translation; the point here is that a ipants. How one narrates one’s experiences may
researcher must understand the differences in or may not match with a list of items on this
the languages used. The increase in hippocam- topic and one of the benefits of conducting
pal volume and the importance of memory are mixed methods would be to examine this pos-
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two complementary findings: they neither con- sibility. However, holding this presumption of
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firm each other nor disaffirm each other. To- similarity across two types of data collected
gether, they expand our understanding of the shuts down the possibility of examining this
role of memory in those who hoard. dimension when the goal is to assess ‘concor-
Another example of this practice of ‘confir- dance.’ What these researchers have rightly dis-
mation’ and ‘validation’ arises when attempting cerned is that there are similarities here as well
to interpret percentage of concordance between as a relationship between these two methods;
qualitative and quantitative findings. In a mixed however, similarity has both qualitative and
methods study examining self care behaviors quantitative dimensions, and a change in one
among patients with heart failure, Riegel et al. does not necessarily map onto a manifestation
(2010) computed the percentage of agreement in both types. As Rollo May points out when
between identification of a self care theme in the describing the differences between memory ca-
participants’ narratives with a cutoff score on a pacities in humans and sheep, a difference in
quantitative survey. Although the two research- terms of length of time or other quantitative
ers independently analyzed the two types of distinctions also imply quality differences but
data respectively, the operationalization of self given the distinct interpretative frames of refer-
care has already been defined in advance with ence, these two changes cannot be assumed to
the use of a quantitative survey and the calcu- be ‘the same’ (May, 1979). When these two
lation of ‘concordance’ rates presumes that the methods are used to validate each other or to
lived experiences provided through the narra- usurp one by the other, the strength of multiple
tives will touch on the same points raised by the perspectives is diminished and eradicates the
survey items and vice versa. Furthermore, the possibility of exploring amplification, differ-
concordance rates are taken to be an indication ences, similarities, and so forth when both types
that the quantitative and qualitative methods are of data are viewed from one perspective and
more valid and thus more trustworthy if a higher thus conflated.
rate of concordance is reached. However, it is Likewise, we contend that neither method
not immediately clear what this percentage of can be used to confirm or disconfirm the other.
agreement means; for instance if self care main- Instead, we suggest that the frame of reference
tenance reached 75% agreement but self care here is ‘augmentation.’ Consider the ‘mountain’
confidence reached 95% agreement, what does task used to assess developmental egocentrism
the 20% difference mean? Assuming 100 par- as an analogy here; a child sits at a square table
ticipants in the sample, this difference would with a three-dimensional mountain and is asked
precisely mean that 20 more people provided to describe the mountain from various view-
evidence of this theme in their narratives and points. The egocentric child cannot discern how
circled a higher number on the survey. Can this a viewer sitting on the other three sides of the
increase indicate that one piece of data is more table would see anything different from what he
valid? We suggest not because the validity of or she sees from his or her own perspective. He
either quantitative or qualitative methods rests or she might even be perplexed by the fact that
upon the respective philosophical approach un- such an observer could see something ‘at odds’
dergirding both types of methods and that using with what he or she sees. Similarly an ‘ap-
one method cannot ‘confirm’ or ‘validate’ find- proach-centric’ researcher might seek ‘confir-
ings in the other. This practice renders the qual- mation’ of his or her own perspective when
itative data into a dimension of magnitude again conducting mixed methods. We argue that a
QUANTITATIVE AND QUALITATIVE DOMAINS 205

methodologically pluralistic researcher would way, the data gathered are analyzed using the
see that the complementary perspectives of methods appropriate to the type of data gath-
other approaches, need not ‘confirm’ their own ered. In our own mixed methods research ex-
perspectival view but augment it, providing a ample below, our qualitative analysis illumi-
more complex and full description of the phe- nated a transformed meaning of home that
nomenon being investigated. Rather than have suggests an additional variable to examine in
convergence or agreement as a goal of mixed future quantitative research. The connecting
methods, we advocate for complementarity in process does not violate the boundaries as the
mixed methods. type of data gathered (numeric vs. non-numeric)
is appropriately analyzed (quantitative vs. qual-
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Mixing Methods as Complementarity of itative, respectively), enabling the two ap-


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Strengths: The Case for Methodological proaches to mutually shed light on each other
Pluralism while neither confirming nor validating one ap-
proach over the other.
Both quantitative and qualitative research Likewise in the embedding data method, one
methods are limited in scope assessing dimen- type of data analysis is deemed primary and the
sions of meaning and magnitude, respectively other as secondary. The primary method is cho-
(Giorgi, 2009). But it is perhaps more fruitful to sen appropriately given the type of data being
think of these limits as domains of strength. collected while the secondary method is chosen
These domains describe the frontiers of the two for supplemental and illuminating purposes.
research models and set the stage for a comple- Like the connecting process above, the embed-
mentarity of strengths whereby our understand- ded process does not violate the boundaries
ing of the phenomena we research is more com- between approaches.
plete in view of the differences than that However, the merging process can violate the
proffered by ‘verification’ or ‘confirmation.’ boundaries we have outlined above. In this pro-
Complementarity requires that research con- cess, a researcher can transform a piece of qual-
ducted from any point along the continuum (a) itative data into counts that are then subject to
acknowledge the differences between the ap- quantitative analyses. In our view, this violates
proaches, (b) show respect for these differences, a fundamental difference in the two approaches;
and (c) possess a mindfulness that the ‘middle namely the non-numeric qualitative data when
ground’ we have described comprises complex transformed into number of times a theme is
intersections of knowledge claims, epistemo- mentioned departs from a dimension of mean-
logical assumptions, and approach. We advo- ing (i.e., importance) and transforms it into the
cate that no position on this continuum is priv- currency of magnitude (i.e., counts). This merg-
ileged and that methodological plurality allows ing process calls into question the boundaries
researchers to more fully describe a phenome- that divide these two approaches and the differ-
non across this full continuum generating a ent currencies that each trade in. As argued
wide array of knowledge. above, the act of using one type of approach to
In the recent Best Practices for Mixed Meth- validate or confirm the other neglects how each
ods Research in the Health Sciences, Creswell has its own language, understanding, and phil-
et al. (2011) describe three types of integrating osophical foundations. However, this does not
qualitative and quantitative data. Two of the mean that the two approaches cannot be used
three types, connecting and embedding data, concurrently in one research project. Rather
respect the boundaries of the two domains than confirming or validating, where one ap-
whereby one type of inquiry informs the other proach is more highly valued, we feel that when
type of inquiry at a subsequent or concurrent both approaches and domains are respected, the
time, respectively. The other type of integration, two types of results can shed light and illumi-
merging data, mixes up the ‘messy middle’ by nate the subject matter as well as provide a
using one type of data to compare and/or con- greater understanding than either approach
firm the findings from the other type. could on their own.
When connecting data, one type of data anal- Kendler (2005) argues that methodological
ysis is used to inform the collection of a second plurality would create confusion and contradic-
type of data at a subsequent time point. In this tion and argues for a strict natural science ap-
206 LANDRUM AND GARZA

proach to psychological research utilizing the qualitative analysis in mixed methods research
methods of quantitative research. To our minds is a study we conducted on Facebook usage and
this is akin to saying that a meal could be its relationship to satisfaction with college life.
accurately described either by a list of its ingre- (Landrum & Garza, 2011). We began with a
dients or by the subjective experience of its quantitative study by asking our participants to
deliciousness but not both; reporting both report on their Facebook (FB) usage and gath-
would be ‘confusing’ or ‘contradictory.’ De- ered measures of social capital among other
spite these claims that the two types of research measures of demographic and college experi-
are incompatible (Kendler, 2005), we have il- ence. We tested a Structural Equation Model
lustrated that the goal of both types of research (SEM) and found that when heavy users of FB
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is to gain a more complete understanding of the were connecting with friends from high school,
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phenomenon under investigation. Rather than they reported less satisfaction with college life
rely on a ‘monomethod,’ we suggest that meth- when compared to students who were connect-
odological plurality allows researchers to draw ing with fellow students and classmates at col-
on the strengths of both quantitative and quali- lege illuminating dimensions of magnitude.
tative research. This quantitative finding suggested a fruitful
As a case in point, Trend (1979 as cited in avenue to explore dimensions of meaning, what
Teddlie & Tashakkori, 2009) explored program FB means to them. Our structured interview
implementation and found discrepant results in focus group analysis revealed a theme that
the quantitative and qualitative analyses. Spe- could not emerge from the quantitative analysis
cifically, when examining the quantitative data, as we had conceived it. Our spontaneous inter-
the program was rated positively across sites action with participants and open-ended analy-
and it appeared successful. However the quali- sis allowed us to discern that for some students
tative data provided the researchers with a qual- the meaning of home had transformed from
itative impression that the implementation of their parent’s home to their college residence.
the program was not successful and problems This qualitative finding shed new light on our
were encountered at the various sites. When interpretation of the SEM model suggesting that
attempting to reconcile these apparent differ- it was not so much how often students used FB
ences, the researchers discovered that a contex- but rather how they were using FB, whether
tual variable, the site’s urban versus rural loca- they were connecting with those in their current
tion, could account for the discrepancy milieu and past milieu and which of these mi-
revealing that dimensions of meaning associ- lieus was understood by participants as their
ated with this distinction in terms of costs, in- home. This opens a whole new avenue of re-
come of families, ethnicity, ease of recruitment, search of both kinds. The benefits of truly col-
among others, revealed further nuances in the laborative mixed methods cannot occur when
quantitative findings. By examining the qualita- each or either model is corrupted to the pur-
tive data gathered for implementation of the poses of the other. In both of these examples,
program at each site rather than collapsing the relationship between the two approaches is
across sites as the initial quantitative analysis not one of confirmation or validation but of
did, the researchers used both types of data augmentation. Just as describing the mountain
gathered to augment each other and to illumi- scene from two sides of the table yields a more
nate the contextual factors specific to each pro- comprehensive description, the full potential of
gram. Only when both data and thus both anal- mixed methods research becomes possible
yses were incorporated and examined together when the boundaries are respected, the strengths
could the findings give a more comprehensive honored, and the two models are thus mutually
picture of implementation. This example illumi- and truly complementary across the entire con-
nates how posing a qualitative question could tinuum of research approaches.
lead to a reevaluation of a quantitative analysis Like all who sojourn beyond their homes,
providing further insights that would not have methodological adventurers would be well ad-
been possible if only one method had been vised to learn the language and customs of the
applied. domains they visit. The necessity of this only
Another example of the appropriately com- comes to light when one recognizes that a fron-
plementary relationship of quantitative and tier has been crossed. To achieve a truly appro-
QUANTITATIVE AND QUALITATIVE DOMAINS 207

priate balance between quantitative and qualita- dations. In K. J. Schneider, J. F. T. Bugental, &
tive research methods as well as mixing the two J. F. Pierson (Eds.), The handbook of humanistic
approaches, we recommend methodological psychology: Leading edges in theory, research,
pluralism. Envisioned as a sort of methodolog- and practice (pp. 247–262). Thousand Oaks, CA:
Sage.
ical multiculturalism, we are calling for other
Cialdini, R. B., Borden, R. J., Thorne, A., Walker,
researchers in the field to join this discussion M., Freeman, S., & Sloan, L. (1976). Basking in
and engage in dialogue with each other. We reflected glory: Three (football) field studies. Jour-
argue that together, quantitative and qualitative nal of Personality and Social Psychology, 34,
approaches are stronger and provide more 366 –375. http://dx.doi.org/10.1037/0022-3514.34
knowledge and insights about a research topic .3.366
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

than either approach alone. While both ap- Creswell, J. W. (2009). Research design: Qualitative,
This document is copyrighted by the American Psychological Association or one of its allied publishers.

proaches shed unique light on a particular re- quantitative, and mixed methods approaches (3rd
search topic, we suggest that methodologically ed.). Thousand Oaks, CA: Sage.
pluralistic researchers would be able to ap- Creswell, J. W., & Clark, V. (2007). Designing and
proach their interests in such a way as to reveal conducting mixed methods research. Thousand
Oaks, CA: Sage.
new insights that neither method nor approach Creswell, J. W., Klassen, A. C., Plano Clark, V. L., &
could reveal alone. When both quantitative and Smith, K. C. (2011). Best practices for mixed meth-
qualitative researchers reach out to each other ods research in the health sciences. Bethesda, MD:
across the fence, learn the language, and respect National Institutes of Health, Office of Behavioral
the boundaries outlined above, we can start to and Social Sciences Research. Retrieved from http://
make great strides in the emerging field. Only obssr.od.nih.gov/mixed_methods_research
when both sides understand and respect the Dutton, L. B., & Winstead, B. A. (2011). Types,
domains can the differences and uniqueness of frequency, and effectiveness of responses to un-
both approaches be appreciated. wanted pursuit and stalking. Journal of Interper-
sonal Violence, 26, 1129 –1156. http://dx.doi.org/
10.1177/0886260510368153
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