Chapter IV

Technical Aspect

This chapter discuss about the technical aspect of the proposed business. It

includes the suppliers, technical process, production needs, building and plan

lay-out, and waste disposal.

The Suppliers

This study discuss the supplies, sources of suppliers and suppliers order flow.

Supplies

The supplies of the proposed business will be delivery bags and food

carriers, and take out containers that protect food temperature. Helmet, jacket

and cellphone holder for the rider who will deliver the food to the consumers.

Sources of Suppliers

The sources of suppliers of the proposed business will be the KCC and SM

Mall of General Santos City. Supplies will be bought in the KCC and SM Mall of

General Santos City because the quality matters for the long term usage of the

proposed business.

Suppliers Order Flow

The proposed business will need a suppliers in order for the business to run

smoothly generally. To manufacture the necessary materials required for the

service, inquire with different suppliers about the costs of the materials required
in order to create a budget. Then, make accommodations to provide and amuse

clients with what they want and need from the service. Also,  ordering and

purchasing the materials needed from the suppliers. The payment for the ordered

material from the suppliers and the pick-up of the materials that ordered from the

suppliers.

The figure below present the supplier order flow of the proposed business.

Inquiry

Accommodation

Order Placement

Payment

Pick-up

Figure 7. Suppliers Order Flow

Technical Process

The technical process should take into account the realization of creating a

service based on the service's operating standard procedure. This section

describes the proposed business's service flow process.

Service Flow

The proposed business has a service flow. The inquiry of the customer. Then,

the accommodation of the customer needs. Also the service, to make the

customers happy with the service they receive and will be loyal to the company.

Lastly, payment of the customers.

Inquiry

Accommodation

Service

Payment

Figure 8. Service Flow

Service Needs

This study includes the facilities, equipment, furniture and fixtures, utilities,

labor supply, building plan lay-out, and waste disposal of the proposed business.

Facilities

Facilities are important aspect of production management and control. The

proposed business comprises only the following:

Front Desk- There will be one (1) table for client accommodation.

Lobby- There will be one (1) long sofa available for clients and riders.

Manager’s Office- The manager will have his or her own office.

Comfort Room- There will be two (2) separate comfort rooms for girls and

boys.

Employee’s Office- One (1) employee office will be provided for their

convenience and comfort while working.

Parking Area- There will be two (2) car parking spaces and five (5)

motorcycle parking spaces.

Fire Exit- A separate exit for emergencies such as fires to allow for faster

evacuation.

Storage Room- A spot where materials will be stored for the safety of

equipment.

Equipment
 These are the equipments that will be used to run the proposed business:

Computer Set- Employees will use it to respond to emails, engage in video

chats, and work with word, excel, and a variety of other applications.

Laptop- Manager can stay connected to their files and communicate with

their teams without having to re-download documents or log into their accounts.

Printer- This will be used for scanning, copying, and printing high-quality

photographs. Flyers allow for mass market distribution, which means it can reach

a large audience without spending a lot of money.

Electric Water Kettle- This will be used for the convenience of employees

when making coffee to make them happy and productive.

Air Conditioner- An office air conditioning system can assist in keeping the

office temperature stable so that office equipment operates at peak efficiency. In

the case of server rooms, air conditioning can remove heat and humidity,

dispersing that energy elsewhere and ensuring the safety of business's critical

equipment.

Electric Fan- This will be used to save electricity if the air conditioner is not

turned on.

CCTV- This is an effective way to protect the employees from assault and

harassment. CCTV cameras can also be an effective deterrent to vandalism and

theft. In the worst-case scenario, CCTV footage can aid police investigations and

serve as evidence in court.

 Fire Extinguisher- This will be used in the event of a fire emergency to keep

the fire from spreading throughout the building.

Equipments Quantity Specifications

Computer Set 2 DELL

 Processor

12th Gen Intel® Core™

i7-1255U (12 MB cache,
10 cores, 12 threads, up
to 4.70 GHz Turbo)

 Operating System

(Dell Technologies
recommends Windows 11
Pro for business)

Windows 11 Home, English

 Graphics Card

NVIDIA® GeForce®
MX550, 2 GB GDDR6

 Monitor

27", FHD 1920x1080,

60Hz, Touch, InfinityEdge

 Memory *

32 GB, 2 x 16 GB, DDR4,

3200 MHz

 Hard Drive

1 TB, M.2, PCIe NVMe,

SSD

 Case

Touch Pearl White

 Microsoft Office

No Microsoft Office
Included

 Comprehensive digital
protection – including
antivirus, privacy and
identity protections

McAfee® LiveSafe™
30-day trial

 Protect your purchase

- View Support offers
below *

1 Year Hardware Service

with Onsite/In-Home
Service After Remote
Diagnosis

 Accidental Damage
Service

None

 Keyboard

Dell Pro Wireless

Keyboard and Mouse -
KM5221W White -
English

 Mouse

Mouse Included
 Ports

1 USB 3.1 Gen 1 port

with Power on/Wake-up
support
2 USB 3.1 Gen 1 ports
1 USB 3.1 Gen 2 port
with PowerShare
1 USB 3.2 Type-C Gen 2
port
1 HDMI 1.4b port
1 HDMI-in 1.4b port
1 RJ45 Ethernet port
1 Audio
1 Power-adapter port
1 DC-In

 Slots

1 SD-card slot

 Dimensions & Weight

Pearl White with Triangle

Stand

1. Height: 17.85 in. (453.3

mm)
2. Width: 24.20 in. (614.7
mm)
3. Depth: 7.90 in. (200.69
mm)
Without stand:
Starting Weight (Non-
Touchscreen): 14.86 lbs.
(6.74 kg)*
Starting Weight
(Touchscreen): 15.50 lbs.
(7.07 kg)*With Triangle
stand:
Starting Weight
(Touchscreen): 16.23 lbs.
(7.36 kg)*
 Starting Weight (Non-
Touchscreen): 15.59 lbs.
(7.07 kg)*

 Chassis

Color Options
Snowflake

Exterior Chassis
Materials
Rear Cover / Mid
Frame - Plastic Resin
Triangle stand exterior
- Aluminum or
Aluminum alloy

 Wireless *

Intel® Wi-Fi 6E
(6GHz) AX211 2x2
Bluetooth 5.2 Wireless
Card

 Power

90 W AC adapter, 4.5
mm barrel
130 W AC adapter,
4.5 mm barrel

Laptop 1 ASUS
 Model
B5302C

 Color
Star Black

 Operating System
Windows 10 Pro - ASUS
recommends Windows 11
Pro for business
Windows 11 Pro - ASUS
recommends Windows 11
Pro for business
Endless
Windows 10 Pro Education
*Some devices for academic
use will automatically be
updated to Windows 10 Pro
Education with the Windows
10 Anniversary Update.
Features vary; see
https://aka.ms/ProEducation
for Windows 10 Pro
Education feature
information.
Non-preinstalled OS
Windows 11 Home - ASUS
recommends Windows 11
Pro for business
Windows 10 Home - ASUS
recommends Windows 11
Pro for business
Windows 11 Pro Education
*Some devices for academic
use will automatically be
updated to Windows 11 Pro
Education with the Windows
11 Anniversary Update.
Features vary; see
https://aka.ms/ProEducation
for Windows 11 Pro
Education feature
information.
Free Upgrade to Windows
11¹ (when available, see
below)

 Processor
Intel® Core™ i7-1165G7
Processor 2.8 GHz (12M
Cache, up to 4.7 GHz, 4
cores)
Intel® Core™ i5-1135G7
Processor 2.4 GHz (8M
Cache, up to 4.2 GHz, 4
cores)
Intel® Core™ i3-1115G4
Processor 3.0 GHz (6M
Cache, up to 4.1 GHz, 2
cores)

 Graphics

Intel Iris X? Graphics

(available for Intel® Core™
i5/i7/i9 with dual channel
memory)
Intel Iris Xᵉ Graphics
(available for Intel® Core™
i5/i7/i9 with dual channel
memory)
Intel® UHD Graphics

 Display
Non-touch screen, 13.3-inch,
FHD (1920 x 1080) 16:9,
Wide view, Anti-glare display,
LED Backlit, 300nits, sRGB:
100%, Screen-to-body
ratio:78 ％
Non-touch screen, 13.3-inch,
FHD (1920 x 1080) 16:9,
Wide view, Anti-glare display,
LED Backlit, 470nits, sRGB:
100%, Screen-to-body
ratio:78 ％

 Memory
8GB DDR4 on board,
Memory Max Up to:40GB
16GB DDR4 on board,
Memory Max Up to:48GB
8GB DDR4 on board, 8GB
DDR4 SO-DIMM, Memory
Max Up to:40GB
16GB DDR4 on board, 16GB
DDR4 SO-DIMM, Memory
Max Up to:48GB
4GB DDR4 on board,
Memory Max Up to:32GB

 Storage
512GB M.2 NVMe™ PCIe®
3.0 SSD
256GB M.2 NVMe™ PCIe®
3.0 SSD
1TB M.2 NVMe™ PCIe® 3.0
SSD
1TB M.2 NVMe™ PCIe® 3.0
Performance SSD
512GB + 512GB M.2
NVMe™ PCIe® 3.0 SSD

 I/O Ports
1x USB 3.2 Gen 2 Type-A
2x Thunderbolt™ 4 supports
display / power delivery
1x HDMI 2.0b
1x micro HDMI (RJ45 lan)
1x 3.5mm Combo Audio Jack

 Expansion Slots
1x DDR4 SO-DIMM slot
2x M.2 2280 PCIe 3.0x4

 Keyboard & Touchpad

Backlit Chiclet Keyboard,
1.5mm Key-travel, Spill-
resistant Keyboard, Support
NumberPad
Backlit Chiclet Keyboard,
1.5mm Key-travel, Spill-
resistant Keyboard
Chiclet Keyboard, 1.5mm
Key-travel, Spill-resistant
Keyboard
Chiclet Keyboard, 1.5mm
Key-travel, Spill-resistant
Keyboard, Support
NumberPad
  Camera
720p HD camera
With privacy shutter

 Audio
Smart Amp Technology
Built-in speaker
Built-in array microphone
with Cortana support

 Network and
Communication
Wi-Fi 6(802.11ax) (Dual
band) 2*2 + Bluetooth®
5.0(BT version may change
with OS version different)

 Battery
66WHrs, 4S1P, 4-cell Li-ion
33WHrs, 2S1P, 2-cell Li-ion

 Power Supply
TYPE-C, 65W AC Adapter,
Output: 20V DC, 3.25A, 65W,
Input: 100~240V AC 50/60Hz
universal

 Weight
1.10 kg (2.43 lbs)
1.00 kg (2.20 lbs)
1.23 kg (2.71 lbs)
1.13 kg (2.49 lbs)

 Dimensions (W x D x
H)
30.90 x 21.06 x 1.69 ~ 1.69
cm (12.17" x 8.29" x 0.67" ~
0.67")

 Built-in Apps
MyASUS
  MyASUS Features
System diagnosis
Battery health charging
Fan Profile
Splendid
Tru2Life
Function key lock
WiFi SmartConnect
AppDeals
Link to MyASUS

 Microsoft Office
1-month trial for new
Microsoft 365 customers.
Credit card required.
Office Home and Student
2021 included
WPS Office 30 days trial
version

 Military Grade
US MIL-STD 810H military-
grade standard

 Ecolabels &
Compliances
EPEAT Gold
Energy star 8.0

 Security
HDD User Password
Protection and Security
BIOS Booting User Password
Protection
Trusted Platform Module
(TPM) 2.0
Kensington Security Slot™
Fingerprint sensor integrated
with Power Key

 Included in the Box

(Optional)
Wired optical mouse (USB)
 Wireless optical mouse
Backpack
Carry bag
Micro HDMI to LAN
Printer 1 EPSON
 Printing Technology:
Printer Type:
Print

 Print Speed:
ISO 24734, A4 Simplex
(Black / Colour):
Up to 9.0 ipm / 4.8 ipm*1

 Paper Handling:
Number of Paper Trays:
1
Paper Hold Capacity:
Input Capacity: Up to 50
sheets of Plain Paper
(75g/m2)
Maximum Paper Size:
8.5 x 44"
Paper Sizes:
A4, Letter, Legal (8.5 x 14")
Paper Feed Method:
Friction Feed
Print Margin:
3 mm top, left, right, bottom
via custom settings in printer
driver

 Noise Level:
PC Printing / Plain Paper
Default:
6.0 B(A), 47 dB(A)*2

 Dimensions and
Weight:
Dimensions (W x D x H):
461 x 215 x 130 mm
Weight:
2.4 kg
  Consumables:
Black Ink Bottle:
4,500 Pages*3
Order Code: 664
(C13T664100 / C13T664199
(Indonesia))
Cyan Ink Bottle:
7,500 Pages (Composite
Yield)*3
Order Code: 664
(C13T664200 / C13T664299
(Indonesia))
Magenta Ink Bottle:
7,500 Pages (Composite
Yield)*3
Order Code: 664
(C13T664300 / C13T664399
(Indonesia))
Yellow Ink Bottle:
7,500 Pages (Composite
Yield)*3
Order Code: 664
(C13T664400 / C13T664499
(Indonesia))

 Printing:
Printing Technology:
Piezoelectric Printhead
Nozzle Configuration:
180 x 1 nozzles Black, 59 x 1
nozzles per Colour (Cyan,
Magenta, Yellow)
Print Direction:
Bi-directional, Uni-directional
printing
Maximum Print Resolution:
720 x 720 dpi
Minimum Ink Droplet Size:
3.0 pl
Printer Language:
ESC/P Raster
Automatic 2-sided Printing:
No
  Power:
Rated Voltage:
AC 100-240 V
Rated Frequency:
50-60 Hz
Power Consumption:
Operating: Approx. 10.0 W
Standby: Approx. 2.0 W
Sleep: Approx. 6.0 W
Power Off: Approx. 0.3 W

 Printer Interface:
USB:
USB 2.0

 Printer Software:
Operating System
Compatibility:
Windows XP / XP
Professional / Vista / 7 / 8 /
8.1 / 10
Windows Server 2003 / 2008
/ 2008 (R2) / 2012
Mac OS X 10.5.8 or later
Electric Water Kettle 1  Liters 1,8
 W 1800
 MM 225x168x(h)288
Air Conditioner 1 CARRIER
53GCVBE013-303P 1.5 HP
Split Type Airconditioner

 Weight 9 kg
DimensionsL 23 x W 78.9 x
H 29.3 (cm)
 1.5 HP Alpha Inverter
Split Type
Airconditioner
Double Clean System Self-
Cleaning Function, Aqua
Resin Coated
R32 Refrigerant
Thunder Surge Protection
 and Noise Filter
Fireproof Electrical Box
 Cooling Capacity
13,000 (3,780 –
14,040) kJ/hr
 Power Input 1,150
(320 – 1,400) Watts
EER 11.3 (11.8 – 10.0) kJ/
W-hr
 Sound Level @ Low
23 dB(A)
 Power Supply
230V / 1Ph / 60Hz
Refrigerant R32
 Pipe Sizes (Liquid /
Gas)Ø 6.35 (1/4″) / Ø
9.52 (3/8″)
 Max. Pipe Length
15
Electric Fan 2  Blade Material / Size,
cm PP/40
 Wattage (W, Max)
62
 RPM ( Max ) 1270
 Air Delivery ( \M3/min.
Max ) NA
 Product Weight , kg
7.0
 Max Center Height ,
mm 1150
 Height Adjustment
Free Stop
Mechanism
 Stroke , mm 150
 Switch Type 3 speed
piano switch
 Vertical Angle
Adjustment Free
Neck
 Oscillation Double
CCTV 2  Technology: WDR
 Style: Box Camera
 Type: IP Camera
  Sensor: CMOS
 HDMI Format: 1080P
 Kind:Autofocus Lens
Fire Extinguisher 1  TEMPERATURE
RANGE -30°C /
+60°C. NOMINAL
CHARGE 6 Kg. FULL
WEIGHT ~ 9,4 Kg.
DIMENSIONS Height
550 mm Diameter 160
mm.
Figure 9. Office Equipment

Office Supplies

There are office supplies to make the employees be more effective and

productive throughout the day. The office supplies are the following:

Ballpen- It is utilized for office-related writing tasks.

Pencil- It is also utilized for office-related writings tasks as extra.

Record Book- It is used to record business-related activities.

Bond Paper- If there are items that need to be printed, the proposed

business would use it for the printer. 

Ink- It is utilized for printing documents, pictures, and other similar materials

so that they are legible.

Folder- This will help the proposed business arrange and separate its files.

Paper Clip- This will facilitate the arrangement of paper sheets.

 White Board Eraser- This will make it easier to make a good impression by

having a clean whiteboard.

Marker- This will be used for writing on whiteboards for meetings.

White Board- This will be used in interactive activities like meetings,

interviews, brainstorming sessions, training sessions, teaching, team meetings,

and staff meetings.

Sticky Notes- This makes it easier for employees to present the ideas

generated by the team while also offering a means by which concepts may be

recorded and explored at a later time.

Stapler- This assists for employees ensuring that the documents stay

together.

Max Staple Wire- This helps for binding transportable goods tightly so that it

is not damaged.

Desk File Organizer- This helps employees' desks because it gives them a

neat, organized way to store files so they don't get all over the place.

Office Supplies Quantity Specification

Ballpen 10 Brand: PILOT

Pen Type: Ball Pens

Line Weight: 0.5mm

 Ink Type: Standard ink

Pencil 1 Pencil Type: Graphite & Lead

Pencils

Record Book 2 Material: Paper

Number of Sheets: 500

Paper Size: 8.5 x 5.5 inches

Notebook/ Notepad Type:

Record Book

Bond Paper 2 Paper Size: A0

Paper Pack Type: Ream

Number of Sheets: 500

Paper Grammage: 70gsm

Ink 1 Brand: Epson

Folder 10 Paper Organizer Type: File

Folders

Paper Clip 2 Brand: TIGER

Clips, Pins & Tacks Type:

Paperclip

White Board Eraser 2 Brand: Deli

 Marker 1 Brand: Faber-Castell

Marker Type: Whiteboard

Marker

Warranty Type: Supplier

Warranty

Line Weight: 2.5mm

White Board 1 Brand: Deli

Board Type: White Board

Sticky Notes 5 Length: 7.6m

Width: 7.6cm

Stapler 3 Brand: Deli

Size & Spec.: 120x32x50mm

Stapling Capacity: 25 Sheets

Staple Size: 24/6 & 26/6

Max Staple Wire 1 Brand: Deli

Size & Spec.: Staple - 26/6

Stapling Capacity: 25 Sheets

 Color: Silver

Material: Zinc Plated Wire Iron

Material

Quantity: 5000 Pieces/Box

Desk File Organizer 3 Brand/Manufacturer: Deli

Color Family: Black, Light Grey

Size & Spec.:

258×330×109mm, 716 gram

Material: HIPS

Figure 10. Office Supplies

Furniture and Fixtures

This furniture and fixtures can make customers more pleasurable and help

the business run more smoothly. These are the following:

Executive Table- This will be used by the manager.

Visitors Chair- This will be used for the comfort of the clients.

Sofa- This will be used to make the clients comfortable and having good

ambience.

Chair high back- This will be used by employees.

Office Desk- Employees will use this to store all of their belongings.
 Front Desk- This will be used to accommodate customers.

File Drawer- This will be a secure place for important, personal, and

confidential files.

Furniture & Fixtures Quantity Specifications

Executive Table 1  Height:

29” | 74 cm
 Width:
94.5” | 240 cm
 Depth:
39.5” | 100 cm
 Area:
25.9 ft2 | 2.41 m2
 Materials:
Solid poplar top and legs with thick
walnut or oak veneer
Visitors chair 2  Height:
32.25” | 81.9 cm
 Width:
20.5” | 52.1 cm
 Depth:
22.5” | 57.2 cm
 Seat Height:
18.5” | 47 cm
 Materials:
Walnut, oak or tubular steel legs; 3D
molded plywood and steel frame;
polyurethane foam padding; leather or
fabric upholstery
Sofa 1  Height:
31” | 79 cm
 Depth:
29” | 74 cm
 Length:
56.75” | 144 cm
 Seat Height:
15.75” | 40 cm
  Arm Height:
25.75” | 65 cm
 Materials:
Fiberglass polyurethane foam shell,
aluminum base; leather or fabric
upholstery
Chair high back 3  Height:
45”-51.25” | 114-130 cm
 Width:
26.75” | 68 cm
 Depth:
26.75” | 68 cm
 Seat Height:
14.8”-21.4” | 38-54 cm
 Arm Height:
7.3”-11.7” | 19-30 cm above seat
 Materials:
Injection-molded polypropylene frame;
polyester elastomeric seat mesh;
powder-coated or polished aluminum
base
Staff Desk 1  Height:
30.5" | 77.5 cm
 Width:
60" | 152.4 cm
 Depth:
23.75” | 60.3 cm
 Area:
9.9 ft2 | .92 m2
 Materials:
Mahogony veneer; solid beechwood
frame; metal hardware
Front Desk 1  Height:
29" | 73.7 cm
 Width:
60" | 152.4 cm
 Depth:
24.25” | 61.6 cm
 Area:
9.23 ft2 | .86 m2
 Materials:
Burlwood veneer over solid wood frame
File Drawer 2  Height:
 25.5” | 65 cm
 Width:
37.5” | 95 cm
 Depth:
18” | 46 cm
 Materials:
Ebonized oak veneer; Marble top
(Arabescato); polished chrome steel
Figure 11. Furniture & Fixtures

Utilities

These are the utilities that will be utilized in the proposed business.

Electric Bill- The estimated consumption of electricity is 3,000 pesos.

Water Bill- The estimated consumption of water bill is 300 pesos.

Drinking Water- The estimated consumption for drinking water is 200 pesos.

Wi-Fi - The estimated consumption for internet connection is 2,000 pesos.

Labor Supply

There will be four (4) riders in delivery services, one (1) IT, and one (1)

manager who will guide the employees and manage the company. The hiring of

employees will be in Maasim Sarangani Province where the proposed business

will be established.

Waste Disposal

The proposed business will make a waste disposal management to protect

the environment from the toxic effects of waste's inorganic and biodegradable

parts. The company will segregate the waste to reduce the amount of waste that
reaches landfills, thereby taking up less space. The company will wait for the

garbage truck of the barangay every week to collect the waste.