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  • Dokumen - Tips - Infographic Mercedes Benz Where Digital Meets Physical

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    Mercedes-Benz Cars generates €64 billion in annual revenues from sales of over 1.5 million passenger cars. It employs over 96,000 people in its passenger cars division. The company is innovating on the digital customer experience through its "Mercedes me" unified digital platform, which aims to inspire customers with new ideas, connect them through remote monitoring and diagnostics, assist them with automated appointment booking, and help them finance purchases with personalized financing options. Mercedes is already a leader in some areas of digital transformation, such as its car sharing pay-as-you-go service that has over 700,000 customers, 1 million rentals per month, and 10,000 cars available across 25 locations in

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    Mercedes-Benz Cars generates €64 billion in annual revenues from sales of over 1.5 million passenger cars. It employs over 96,000 people in its passenger cars division. The company is innovating on the digital customer experience through its "Mercedes me" unified digital platform, which aims to inspire customers with new ideas, connect them through remote monitoring and diagnostics, assist them with automated appointment booking, and help them finance purchases with personalized financing options. Mercedes is already a leader in some areas of digital transformation, such as its car sharing pay-as-you-go service that has over 700,000 customers, 1 million rentals per month, and 10,000 cars available across 25 locations in

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    14 views1 page

    Dokumen - Tips - Infographic Mercedes Benz Where Digital Meets Physical

    Uploaded by

    aulia thoib
    Mercedes-Benz Cars generates €64 billion in annual revenues from sales of over 1.5 million passenger cars. It employs over 96,000 people in its passenger cars division. The company is innovating on the digital customer experience through its "Mercedes me" unified digital platform, which aims to inspire customers with new ideas, connect them through remote monitoring and diagnostics, assist them with automated appointment booking, and help them finance purchases with personalized financing options. Mercedes is already a leader in some areas of digital transformation, such as its car sharing pay-as-you-go service that has over 700,000 customers, 1 million rentals per month, and 10,000 cars available across 25 locations in

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    © All Rights Reserved
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    of 1

    Where Digital Meets Physical

    Mercedes-Benz Cars - key figures


    LD
    SO

    96,000+
    €64 Bn
    1.5 Mn
    Employees in
    Revenues from passenger
    passenger cars cars division Number of cars sold

    Innovating on the Digital Customer Experience


    Inspire me
    idea generation
    Connect me platform Move me
    remote monitoring, intelligent
    diagnostics mobility solutions
    “Mercedes me”
    Unified digital platform
    Assist me
    automated Finance me
    appointment personalized
    booking financing

    And a leader already in some areas


    Car sharing pay-as-you-go service with smartphone app as front-end

    1 Mn 25 locations 10,000
    700,000 rentals every in seven
    cars on road
    customers month European countries
    and North America

    Reach out: Interested in reading the full interview?


    Head to http://www.capgemini-consulting.com/digital-transformation-review-6
    Follow us on Twitter @capgeminiconsul or email dtri.in@capgemini.com

    #digitaltransformation

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