Akshith M Dutt

Phone no: +91-9966177647

Email id: dutt.123@gmail.com

Summary of overall profile:

Carry 7 years and 2 Months of experience across Retail, Insurance, E-Commerce, Banking and Financial services (BSFI) industries
in program management, analytics and operations domain, with strong business acumen I have solved on field and management
level business issues. Over 4.6 years of experience in Amazon as PMO/ Automation specialist and 2.6 years in Cognizant as
Senior Process Executive-Data. I can implement effective reporting at local and global level using Excel and, I have got unique
mixture of creativity, time management and problem-solving skills.

 Documented functional requirement and created Standard Operating Procedures for the project
 Executing defined project plans, reports, ensuring adherence to time and budget outcomes at project and program level
 Plans, performs, and implements process improvement and/or change management initiatives
 Provided status updated via various reports to stakeholders
 Develops and implements processes to establish and maintain quality standards of existing products and services
 Responsible for preparation of management level reports and analysis

EXPERIENCE DETAILS

Project 1:

Worked as Program manager in Cognizant Technology Services Private Limited

Client- Credit Suisse

July 2022 – October 2022

Responsibilities:

 Created project plan for multiple projects simultaneously.

 Created and maintained stakeholder reports, project artifact.
 Documented functional requirement and created Standard Operating Procedures (SOPs) for the project.
 Worked closely with resources to ensure that project progress as per plan.
 Interacted with stakeholder in Scotland (internal), Singapore and US (external) to ensure operational excellence.
 Trained internal team on advance excel, word and HTML landing page.
 Identified opportunities for process improvement and created guides.

Project 2:

Worked as Junior PMO in Cognizant Technology Services Private Limited

Client- Credit Suisse

March 2022 – June 2022

Responsibilities:

 Provided status updated via various reports to stakeholders.

 Liaison between the Technology and Product team to adhere to the strategic solution
 Worked closely with resources managers to maintain accurate allocations of the resources.
 Develop new reports and delegate tasks to team members, responsible for pilot solutions with internal support.

Project 3:

Worked as Closer Funder in Cognizant Technology Services Private Limited

Client- Caliber Home Loans

March 2021 – March 2022

Responsibilities:
Page 1 of 3
 Akshith M Dutt
Phone no: +91-9966177647
Email id: dutt.123@gmail.com

 Prepared and reviewed loans files to ensure all conditions are cleared and files are ready to close.
 Reviewed files done by the associates.
 Had direct interactions with processing, mortgage loan originators and production personnel on all loan transitions as well as
closing. funding and post-closing departments.
 Reviewed state requirements on files and made sure closing meets all state requirements.
 Obtained the essential documentation to accurately disburse the funds in accordance with investor.

Other Organisations Served

Worked as Automation Specialist in Localization, Amazon Development Centre

May 2017 – May 2019

Responsibilities:

 Responsible for preparation of management level reports and analysis.

 Managed the planning and development of design and procedure for metric reports.
 Handled automated SQL workflows for a team of 65 people.
 Executed process-wide priority projects to improve operations performance in association with the operations team.
 Develop new reports and delegate tasks to team members, responsible for pilot solutions with internal support.
 Trained new managers on understanding business, technology, and project metrics.

Worked as Localization Specialist in Localization, Amazon Development Centre

October 2014 – May 2017

Responsibilities:

 Interacted closely with stakeholders from Luxembourg/Seattle.

 Lead the Size map team and acted as a liaison between management and associates. Conducted team wise calibration sessions
to make sure the team is in-line with the SOP. (SME)
 Trained a team of 45 people on excel basic/intermediate level.
 Lead multiple pilot projects and delivered it to the stakeholders with the desired output. 

Project Skills

 Sound experience in preparation of FRD and SOP.

 Business Tools: SQL, MS office (Advance Excel, Word, PowerPoint, and Visio)
 Planning and development of design and procedure for metric reports
 Domain: Operations and Analytics

Technical Skills

Industry Expertise ● People Management

● Project Management
● Operations Management
● Data Analysis
● Managing SharePoint
● PMO/ Automation
● Effective Reporting skills at Local and Global Level

Tools ● SQL
● MS Excel

Page 2 of 3
 Akshith M Dutt
Phone no: +91-9966177647
Email id: dutt.123@gmail.com

Profession Skills ● FRD and SOP Scripting

● Development and Implementation of Process

Certifications

 Have received 7 leadership certificates for Earn trust, ownership, Invent and simplify, deep dive from amazon.
 Advance Microsoft Excel.

Education

 Bachelor of Technology in Aeronautical engineering

Aurora Engineering College

Contact

 Phone No: 9966177647

 Email: dutt.123@gmail.com

Page 3 of 3