Optima/Medicaid Enhanced Benefits

Optima/Medicaid also provides dental, vision and hearing services, smoking cessation resources, mental health
and substance abuse treatment/programs, and other medical services. Call Optima Member Services or visit the
Optima website at bit.ly/2Qta45w to read your handbook and information on benefits.

Member Services Phone Hours

Family Care 1.800.881.2166 (TTY 711) 8:00 a.m. – 6:00 p.m., Monday – Friday
CCC Plus 1.877.552.7401 (TTY 711) 8:00 a.m. – 6:00 p.m., Monday – Friday

Program Details
Free smartphones with 350 minutes per month, 1GB of data,
Cell Phone
free unlimited texting, free calls to Member Services.
Members may receive up to $75 for college application assistance.
College Application Assistance
Call Member Services for more details.

Outreach workers in the community to help members

Community-Based Education
understand benefits, complete health screenings and more.
Designed to meet the developmental needs of an infant or
Early Intervention toddler from birth up to age 3 with a developmental delay and
family needs related to enhancing the child’s development.
Members may receive up to $275 for the GED testing voucher and
GED voucher
online prep program.
Visit optimahealth.com/mylifeplan to get health information,
Health and Wellness Website
personal health assessments, and health coaching.
Assists with saving on healthy food and making healthy food
Healthy Savings
choices when shopping for groceries at participating stores. Call
Member Services for more details.
Includes specialized formula for children and enteral nutrition
Infant Formula and Medical Foods
(tube feeding)/medical foods for members under 2.

Optima/Medicaid Enhanced Benefits Updated July 2021

 Optima/Medicaid Enhanced Benefits

Program Details
90-minute classes about topics such as: healthy eating, talking to
Health Literacy Programs
the doctor, prescriptions, emergencies, etc. Call Member Services
for more details.
Environment, home and vehicle modifications. Authorization
Modifications
required.
Includes a Parenting Magazine voucher, baby showers, free
Partners in Pregnancy
breastfeeding classes, and a breast pump. Call Member Services
for more details.
Reading and language program through Puppet Shows for
Reading Program for Children
children 0-13 years old.

Members may have up to three round trip rides every three

months to places like community events, grocery stores, etc.
Transportation (Non-Medical)
Call Southeastrans at 1.877.892.3986 at least 5 days in advance for
regular appointments or call anytime for urgent transportation
needs. CCC Plus: 1.855.325.7558
The Eating for Life Program can assist members with improving
Weight Management
their current eating and exercise habits. Contact Member Services
for more details.

Optima/Medicaid Enhanced Benefits Updated July 2021