July 10, 2020

Issue 1

Firmware Release Bulletin

Tema-Voyager Multi rel 5.6.1.26

This document provides important information about release contents and installation procedures.

It applies to:

EBI 500.1 + Temaline 5.7 Update 3 or higher

Release Version:

General Release

Contents
Firmware Release Bulletin 1
Tema-Voyager Multi rel 5.6.1.26 1
Contents 1
Features available starting Tema-Voyager Multi 5.6.1.26 2
Features and Issues available starting Tema-Voyager Multi 5.6.1.18 2
Features and Issues available starting Tema-Voyager Multi 5.6.1.01 4
Features and Issues available starting Tema-Voyager Multi 5.6.0.17 5
Features and Issues available starting Tema-Voyager Multi 5.6.0.16 5
Features and Issues available starting Tema-Voyager Multi 5.6.0.13 5
RFC/Enhancement included 8
ISRs / Trouble Reports Resolved 9
Tema-Voyager Multi Limits 13
Compatibility 15
Localization 15
On-line help 15
Notes on downloading firmware 15
Supporting Web Sites and Details 16

HONEYWELL CONFIDENTIAL & PROPRIETARY. This work contains valuable, confidential, and proprietary information. Disclosure, use,
or reproduction outside of Honeywell International is prohibited except as authorized in writing. This unpublished work is protected by
the laws of the United States and other countries.
HONEYWELL DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE AND MAKES NO
EXPRESS WARRANTIES EXCEPT AS MAY BE STATED IN ITS WRITTEN AGREEMENT WITH AND FOR ITS CUSTOMER.
In no event is Honeywell liable to anyone for any direct, special, or consequential damages. The information and specification in this
document are subject to change without notice.
Patents Pending.
This bulletin introduces the new Tema-Voyager Multi release 5.6.1.26

*NOTE – To use WEB pages need to have at least TLS1.2 enable in Internet Explorer options
Internet ExplorerInternet OptionsAdvancedSecurity, set the flag “Use TLS 1.2”

*Note: To use this firmware, it’s required to update EBI to release EBI 500.1 + Temaline 5.7 Update 3 or higher

*Warning: When downloading this firmware in a Multi Controller with release 5.6.0.x, the reset database is
automatically executed.

Features available starting Tema-Voyager Multi 5.6.1.26

Cerificate

Default Certificate
Device is provided with default self-signed certificate, with the adequate security parameters for the site
operation. However, the customer is requested to procure the signed certificate from their certification
Authority (CA).
CA Certificate
This combination of key and algorithm, is to be considered while procuring the certificate.
 RSA 2048 bit with SHA256

Features and Issues available starting Tema-Voyager Multi 5.6.1.18

New statistics on the RS485-OSDP communication to help people to correctly install the OSDP reader.
Wit Multi WEB pages, in the section Device Connection, you can have the statistics of the OSDP lines

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www.honeywell.com 3
Table 1 Connection status/quality:
Reader Reader number (from 0 to 3)
Addr RS485 phisical address
Speed Speed of the RS485 connection
State Online/Offline
CON Connection status ( X-Active O-Inactive)
SEC Scure channel status ( X-Active O-Inactive)
TPR Reader Tamper Status ( X-Active O-Inactive)
PWF Power Fail Status ( X-Active O-Inactive)
CON AC Connection attempt count
SC FC Secure channel fail count

Table 2 Contents as reported by the readers over OSDP:

Reader Reader number (from 0 to 3)
Model Reader model
Version Reader version
V.Code Vendor Code
S.Num Serial Number
Fw.Version Firmware Version

Features and Issues available starting Tema-Voyager Multi 5.6.1.01

Removed the flag to use plain test. If the OSDP reader has the encryption capability, the communication is started
with the AES 128 algorithm.

New flag on WEB pages to disable the text management. Some Biometric OSDP readers with display, will show junk
characters

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Features and Issues available starting Tema-Voyager Multi 5.6.0.17

AES Encryption Capability for Voyager Multi

The communication between EBI-Tema supervision center and Tema-Voyager Multi devices is encrypted, by default,
using AES algorithm (keys are 256-bit length) with dynamic exchange of the session key.
It is not possible to disable the encryption, this means that the system always works with the Host communication
encrypted

Features and Issues available starting Tema-Voyager Multi 5.6.0.16

Voyager Multi Licensing upgrade support

It’s possible to change the number of readers, changing the license file in the Voyager Multi memory, using Voyager
Multi web pages, unless for Tema-Voyager Multi-0 that use a different HW and cannot be updated.
For more details see the bulletin “PB-686 Tema-Voyager Multi license upgrade”, available on the EBI Global Support
Site

Features and Issues available starting Tema-Voyager Multi 5.6.0.13

The Tema-Voyager Multi is a new controller within Temaline family that offers the management of a limited number of
doors together with high security.
The Tema-Voyager Multi can be connected with Peer-to-Peer communication with other Tema-Voyager Compact
and Temaline devices to ensure complete autonomy even in case of failure at the supervisory level.

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The Tema-Voyager Multi offers in a single device both a controller as well as the readers connection and the I/O
management.
The Tema-Voyager Multi can connect up to 4 readers (Wiegand or RS485 via OSDP protocol) to manage 4 Single
Side Doors or 2 Double Side Doors.
The Tema-Voyager Multi can handle 4 fixed input, 4 fixed output and 8 configurable Input/output
In addition is also available the model to only manage I/O
The Tema-Voyager Multi is available with different number of readers that can be connected

Single- Double-
side door side door
1 reader + Inputs Outputs Flexible I/O
1 REX 2 readers
Tema-Voyager Multi-0 0 0 4 4 8
Tema-Voyager Multi-1 1 0 4 4 8
2 0 4 4 8
Tema-Voyager Multi-2 0 1 4 4 8
3 0 4 4 8
Tema-Voyager Multi-3 1 1 4 4 8
4 0 4 4 8
3 0 4 4 8
Tema-Voyager Multi-4 2 1 4 4 8
0 2 4 4 8

Major Key Features:

 Directly connected to EBI-Temaline supervisory level
 10/100Mb and 1Gb encrypted LAN (DES, IPSEC) , static IP
 No limitation in number of Behavior Models per cardholder
 Completely autonomous, DB onboard
 Door management during the database download from the supervisory center
 8 I/O configurable at EBI level as Input or Output
 Management of up to 250K cards

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  Simplified connection via POE & POE+ with possibility to manage the unlock up to 2 doors (POE+ only) with
optional Internal relay Board
 Wall or DIN rail mounting
 Tamper resistant (anti opening)
 Dimensions (W x H x D) 240*140*60mm
 Supply voltage : 10-30VDC or POE/POE+
 Protection IP32 level
 WEB Interface for configuration with HTTPS protocol (Telnet no more available)
 The Tema-Voyager Multi checks the power supply of the Wiegand connection to identify if there is a short or
a cut. If a short or a cut is identified the Tema-Voyager Multi sends an alarm to the supervisory center. In
addition also the tamper of the reader connected on the Wiegand is checked and an alarm sent to
supervisory level
 The Tema-Voyager Multi connected to a POE+ LAN, allows to fully managing the un-lock of the doors
without any additional Power Supply but simply using the optional relay output board. The number of locks
managed depends of course from the power required.
 The optional Emergency Relay Output Board allows the Tema-Voyager Multi to interrupt the power supply to
doors when connected via POE+, in case an emergency alarm is raised (typically fire alarm).

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OSDP Reader supported
For the list of OSDP readers can be connected to Voyager Multi, please check the bulletin “PB-747 OSDP Readers
for Voyager Multi”, available on the EBI Global Support site.

RFC/Enhancement included

RFC# Description Details Available starting:

Possibility to set the door in locked or unlocked. 5.6.1.04
513 Door Using PIN+Card it’s possible to permanently unlock
Secure/Lock/Unlock the door or to lock the door.
When unlocked no alarm is raised on opening the
door.
When locked not possible to read card.
Only the cardholder that lock the door (pin+card),
can restore the door in normal mode (secure)
Authorized functions are available to segregate the
people that can be use this feature

To have this feature you need to install

R500_1_Tema_5_7_Update_4_7 or higher

Included a new test to verify the status of the flash 5.6.0.33

-- Flash test memory.
With Web pages, inside the section Debug, you can
perform the test.
The test will take 10-15 min, after this the Multi
automatically restart.
Refreshing the page, you can have the result of the
test.
Closing the browser will not stop the test.
In Airport Boarding Gate Type-2, end of boarding 5.6.0.30
502 End boarding when door can be achieved through two
is closed in Airport method depending on how it is configured. They are,
Boarding gate type 2
1. Same card holder who initiated the boarding gate
can end the boarding.
2. Any valid card holder can end the boarding.

With this setup, the door can be opened and closed

any number of times
without affecting the boarding process.

This RFC adds the possibility of ending the boarding

when the door is
closed in both of the above mentioned methods.

To have this feature you need to install

R500_1_Tema_5_7_Update_4_2 or higher

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ISRs / Trouble Reports Resolved

Resolved in:
ISR# Description
5.6.1.26
219439 Vulnerability Analysis points
When you disconnect OSDP reader #1, sometimes you have 5.6.1.25
215765
alarm also in reader #2
5.6.1.24
219390 After input re-arm, the input stay normal
5.6.1.24
219484 OSDP reader goes of line after some time
5.6.1.24
219548 After input re-enable, the input stay normal
5.6.1.24
214728 Login in with WEB Pages clear the input anomaly alarm
Flood up the EBI event summary with the message "Reset 5.6.1.22
213174
maximum number of"
5.6.1.21
218547 When supervised input detects CUT alarm, buzzer is not enabled
5.6.1.21
215820 After reset db the technical alarm is cleared
Need to remove the timeout on same card reading from web 5.6.1.21
216000
pages
5.6.1.21
217449 Double reading feedback doesn't work if the door is open
5.6.1.20
215667 Once chexhit alarm DI activated, it reseted immediately
When we are using valid pin no. to open the door, power coming 5.6.1.20
215679
back immediately to the lock if pulse duration is 0.
[Chexit Gate] - Pulse output is not deactivating even when user 5.6.1.20
215445
closes the door after the door left open alarm
Gateway forced open beep sound is not stopping when we trigger 5.6.1.20
216040
the Unlock door command from page in Door Open state
Chexit gate, the status need to return to gateway opened after 5.6.1.20
216148
door closing
[Chexit Door] - Pulse output is not turning off even after 5.6.1.20
216150
deactivated the emergency input from field
213881 Need to have the statistics on the RS485-OSDP communication to 5.6.1.18
help people to correctly install the OSDP reader
Boarding gate kept open if reader swapped for one transit while 5.6.1.17
215309
door is kept open
Door Point Detail Display do not have Unlock button for Boarding 5.6.1.17
214915
gate type 2
The reader is not responding to pin entry after unlock the door for 5.6.1.17
214957
one transit from Point Detail Display pages
Chexit gate, the status need to return to gateway opened after 5.6.1.17
214939
door closing
5.6.1.17
214940 Chexit gate: pin only should work also with emergecy input on
Door with Maglock, the unlock gate command should keep the 5.6.1.17
214914
output always on
If the boarding is been started from the EBI Point Detail Display, 5.6.1.17
214791
the gate busy state is not set
5.6.1.13
213674 Unwanted logging info for flexible inputs
5.6.1.12
210372 Door do not relock properly for Flap Door type 2

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 5.6.1.11
214478 Temaline Voyager Multi - Maglock Relock Issue
5.6.1.11
213225 Remove the zeroes in the card number when sent as a parameter
Chexit gate: need to reset emergency on valid card reading. 5.6.1.10

214481 To have this feature you need to set the flag “Chexit Card read in
Emergency” with Multi Web pages, section Application Status

Output I/O not properly working for Unlock gate for entry / exit 5.6.1.10
214491
command executed from double side airport Boarding gate
Lock for entry / Lock for exit needs to be ignored while Boarding in 5.6.1.10
214494
Double Side Airport Boarding gate
Voyager Multi and Compact do not manage the status "Gate Left 5.6.1.09
212736
Open"
DSD with boarding door type 2, lock power does not return back 5.6.1.09
214250
until door closed (for exit reader)
5.6.1.08
213215 Delay configured in gate not working as expected
5.6.1.08
213706 Double read with Authorized function not working as intended
5.6.1.08
213590 Missing information about input anomaly
Wrong behavior of the output/led for Flap door type 2 (OSDP or 5.6.1.07
213507
Wiegand)
HID OSDP reader not detected if Multi starts with the reader 5.6.1.07
205765
disconnected, and alarm not send if cable removed
5.6.1.06
213507 Wrong behavior of the output/led for Flap door type2
Lock command and Open command must be rejected during 5.6.1.06
213538
boarding
REX button presses 2 times very close to each other(<1 sec) 5.6.1.06
213536
causes the hanging issue
After Valid normal Transit with Gate Not shut alarm, Boarding 5.6.1.06
213224 cannot be started from field (But it is working when we start
boarding from door PDD)
Door do not relock preperly for Flap Door type 2 5.6.1.06
210372

Wrong jumper detection in Multi 5.6.1.05

213476
Reader Buzzer is not stopping after we extend the Transit in 5.6.1.02
213147 double side door
Keyboard procedure not available in Voyager Multi 5.6.1.02
210160 To have this feature you need to install
R500_1_Tema_5_7_Update_4_5 or higher
The Granted event of the Card holder is not posted to EBI when 5.6.1.02
212542 end the boarding is triggered. And, the transit details are not
updated in Door PDD when the Card holder end the boarding
At the time of End boarding, “End Boarding” is appearing twice in 5.6.1.02
212648 EBI

OSDP encryption sequence needs to be cleaned up 5.6.1.01

211890

After reset db the door forced alarm is not raised 5.6.1.01

212985
Sometime the secure channel cannot be established with HID 5.6.1.01
211559 OSDP reader

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 Need to have a configuration flag to avoid to send text to OSDP 5.6.1.01
211504 reader with text support (to avoid junk characters on Biometric
reader with display)

Boarding gate: Retain door output is not activated 5.6.0.36

212647

Forced alarm raised when boarding procedure is ended 5.6.0.36

210358

Door do not relock properly for Flap Door type 2 5.6.0.36

210372
Card holder moved to Entry zone instead of Exit zone, when we 5.6.0.36
211336 access the exit reader for "Pin only mode"
Reader LED not glowing in green till Transit time for valid card for 5.6.0.36
211435 “Gate without status control” gate type
After Door Open Too Long alarm, the Door Forced Issue is not 5.6.0.36
210129 raised until timeout expires
Keyboard procedure not available in Voyager Multi 5.6.0.36
210160 To have this feature you need to install
R500_1_Tema_5_7_Update_4_5 or higher
When boarding end, ths alarm is raised in in alignement with the 5.6.0.35
212299
gate timeout
Need to have Airport Boarding Gate Type 2, for double direction 5.6.0.35
door
209352
To have this feature you need to install
R500_1_Tema_5_7_Update_4_4 or higher

Encryption key mismatch alarm not sent to EBI 5.6.0.34

211986
Gate not shut alarm not raised for Boarding time out when we kept 5.6.0.32
211736 the door open
Gate way Forced Open alarm raised instead of Gate way not 5.6.0.32
211739 closed in Airport boarding gate

Door do not relock preperly for Flap Door type 2 5.6.0.31

210372
Push button not working, after door forced alarm for flap door type 5.6.0.31
210359 2
Multi devices goes hang mode in chexit door during the 5.6.0.29
211115
emergency when "No transit" happen
During "Airport Boarding", if the boarding is closed before transit 5.6.0.28
210358
timeout alarm should not be raised

211468 Key press on Baltech reader do not take effect 5.6.0.28

Even though we show valid card, sometimes the LED stays in 5.6.0.28
211157
RED (For both DSD/SSD - "Card + Pin" Mode)
Reader LED blinking wrongly while waiting for pin in chexit door 5.6.0.28
211116
with card + pin transit procedure
Multi do not manage the keepalive message of the Wiegand 5.6.0.25
209777
reader
Voyager Multi goes hanging when we use the door type as "Chexit 5.6.0.25
210287
door" for some of the scenarios

210794 Sometime Multi lose the communication with OSDP reader 2,3,4 5.6.0.24

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 Tema Multi readers getting disconnected from the EBI with 5.6.0.24
210341
Encryption Key Mismatch

210823 Some OSDP Readers glow in Blue color after Power on 5.6.0.24

In case of a door set with "Pin Only" Transit Procedure, when the 5.6.0.24
196801 PIN is entered, the Green LED glows in the Exit reader, which is
meant for the Entry Reader LED
In Voyager Multi, Card only mode (DSD), If the card shown in 5.6.0.24
210824
Entry side, Exit Reader LED is glowing Green.

209211 Double transit not working when card number >32 bit 5.6.0.23

HID reader with encryption doesn't work in position 1 when all 4 5.6.0.22
208210
readers are configured for OSDP

205764 Led/buzzer behavior of the HID OSDP reader 5.6.0.21

After Card reading, before to complete the pin, the green led is not 5.6.0.21
209714
blinking (Wiegand interface)
The feedback associated to the transit executed in exit for double 5.6.0.20
209086
door do not work
When HID OSDP reader with encryption is connected, the 5.6.0.19
207879
comunication do not start
Transit type wrongly updated as "AC" instead of "AC,SAP" for 5.6.0.18
200354
SAP Cards
Status of Encrypted peer controller is shown as Not encrypted(NE) 5.6.0.18
202648
in other peer controller when some controller goes offline
Voyager Multi controllers reboots continously when Peer to Peer 5.6.0.18
202526
encryption is enabled

202544 ABP reset is happening in encrypted Voyager Multi controllers 5.6.0.18

Optimized the flash erase procedure after resetdb to reduce the 5.6.0.16
--
reset database total time.
If the trace tool needs to be used to debug an issue present on the 5.6.0.15
195989 device and no one configured previously the Log Server address
to be used, there is the risk to lose the issue because to set the
Log server address it is required to reboot the device.
Disabling & enabling the reader buzzer triggers continues 5.6.0.15
197462
sounding in RPK40 OSDP readers

Feedbacks on “Double card reading” are not executed when the 5.6.0.15
186999
door is in Emergency status

5.6.0.15
183301 Time synchronisation based on Custom Rule is not working

186708 5.6.0.15
In Voyager Multi, some gate types are not developed

199357 5.6.0.15
more than one transits happens within transit timeout when door is
put under emergency without enabling transit on another transit

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 Card+Pin in DSD not denying transit for first cardholder when 5.6.0.15
198173 second cardholder enter valid transit before first card holder enter
the pin
Event for the first getting missed in Card + Pin mode with during 5.6.0.15
198536 transit with 3 different users

In Card+Pin mode, No event for first card holder when second 5.6.0.15
card is immediately shown after valid pin completion for the first
198462 card

5.6.0.15
[DIT] Sometime Transit is getting terminated in Card+Pin scenario
191038

142432 Sometime Transits are lost in Card+pin scenario 5.6.0.15

191054 Sometimes Transits are not reported in EBI in Card+pin scenario 5.6.0.15

If temakey is enabled for card+pin and selected for "Allow transit 5.6.0.15
190846 on transit function". The user gets pin entry timeout as per the
timeout configured for for the temakey.

Tema-Voyager Multi Limits

Peer-to-peer communication: Max 16 devices (TemaServers, Voyager Compact or Voyager Multi) in the same control
zone group.

Max 512 Voyager Multi devices per EBI (this number is reduced if you also have some TemaServers and/or Tema
Voyager Compact installed).

The number of max cardholders and max number of behaviors associated to any cardholder can be assigned changing
the memory formatting:

Cardholders SAP Interface Local enquiry Transit buffer Max behavior

250,000 NO NO 40,000 4
100,000 NO NO 100,000 73
100,000 YES NO 100,000 38
100,000 YES YES 100,000 16
100,000 YES YES 50,000 28
50,000 NO NO 50,000 197
50,000 YES NO 50,000 156
50,000 YES YES 50,000 133

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Compatibility

Release EBI-Tema release

Voyager Multi 5.6.1.x EBI 500.1 + Temaline 5.7 Update 3 or higher

Localization
No localization required.

Manuals

Title Type .pdf .chm .htm

Tema-Voyager Multi Web Interface Guide Configuration & x x
Maintenance
Tema-Voyager Multi - Installation Guide AC x
Tema-Voyager Multi - Quick Installation Guide AC x

All manuals are available in the EBI Global Support site.

On-line help

You can access Voyager Multi Web Interface Guide by clicking the ? on the web page. The Help file will be
displayed, if the EBI server is on line and connected to the TS2. The help file is included in the directory
..\honeywell\EBI_Tema\Webstation\help\TSHelp.

Notes on downloading firmware

It’s possible to download the firmware with Voyager Multi Web pages. Refer to “Voyager Multi Web Interface Guide”
for the right procedure.

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Supporting Web Sites and Details

Temaline WEB site

http://www.temaline.honeywell.com

EBI Global Support site

https://honeywellprod.sharepoint.com/teams/hbs-EBIHome

This web site requires a user ID for logon. To get a User ID click the Register link. Usually you will receive a
response within 24 hours. This site provides invaluable information and training primarily for Technicians, but it is
also useful to Sales personnel.

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