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  • Two Different Times PDF

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    The document provides instructions for categorizing calls to determine if real estate agents offered at least two different appointment times to potential customers. It defines the category, provides examples of calls that would fall into the "Yes" option where two times were offered, and examples that would fall into the "No" option where only one time was offered or no time was mentioned at all. Reviewers are asked to initial to confirm they understand the requirements before analyzing calls.

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    The document provides instructions for categorizing calls to determine if real estate agents offered at least two different appointment times to potential customers. It defines the category, provides examples of calls that would fall into the "Yes" option where two times were offered, and examples that would fall into the "No" option where only one time was offered or no time was mentioned at all. Reviewers are asked to initial to confirm they understand the requirements before analyzing calls.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    13 views1 page

    Two Different Times PDF

    Uploaded by

    kimberly
    The document provides instructions for categorizing calls to determine if real estate agents offered at least two different appointment times to potential customers. It defines the category, provides examples of calls that would fall into the "Yes" option where two times were offered, and examples that would fall into the "No" option where only one time was offered or no time was mentioned at all. Reviewers are asked to initial to confirm they understand the requirements before analyzing calls.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 1

    Review

    Category Instructions: Did the agent offer at least two different times for the
    appointment?
    The purpose of the category Did the agent offer at least two different times for the appointment? is to determine if
    the agent asks for or offers at least two options for appointment times.
    Remember: It doesn’t matter if the caller accepted or declined an appointment request.

    Here are the options:

    Yes
    Select this option if the agent asked for or offered two different options for appointment times.
    Example call – Agent: “Would you like to visit our property today at 2:00 PM or would 4:00 PM
    be better?”
    Example call – Agent: “Does sometime today or tomorrow work for you?”
    Example call – Agent: “Would you like to come by today?” // Caller: “I don’t know if I can make
    it today.” // Agent: “I also have some time tomorrow after 3:00, if that works better.”
    No
    Select this option if the agent only asked for or offered one option for an appointment time.
    Select this option if the agent does not ask for or offer a time for the caller to come in.
    If you have any questions, please visit http://www.humanatic.answerbase.com/

    Please verify that you understand the requirements of this new project by entering your initials
    below.
    Initial here: Submit

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