Business Analyst Role

1. Requirement Collection
1.1 Interviews
1.2 Questionnaires or Surveys
1.3 User Observation
1.4 Document Analysis
1.5 Brainstorming
1.6 Role-Play
1.7 Workshops
1.8 Use Cases and Scenarios
For Existing Software
1. Interface Analysis
2. Focus Groups
3. Prototyping
Ref: https://www.jamasoftware.com/requirements-management-guide/requirements-gathering-and-
management-processes/11-requirements-gathering-techniques-for-agile-product-teams

2. Business Analysis
2.1 Business Process Modeling (BPM)
2.2 Brainstorming
2.3 SWOT Analysis
2.4 CATWOE
2.5 MoSCoW (Must or Should, Could or Would)
2.6 MOST (Mission, Objectives, Strategies, and Tactics) Analysis
2.7 PESTLE Analysis

3. Identifying issues, risks and benefits of existing and proposed solutions and
outlining business impacts

4. Creating functional/ Non-Functional specifications

Functional Requirement
Business requirements. They contain the ultimate goal, such as an order system, an
online catalogue, or a physical product. It can also include things like approval
workflows and authorization levels.
Administrative functions. They are the routine things the system will do, such as
reporting.
User requirements. They are what the user of the system can do, such as place an order
or browse the online catalogue.
System requirements. These are things like software and hardware specifications,
system responses, or system actions.

Non-Functional Requirements

Usability. This focuses on the appearance of the user interface and how people interact
with it. What colour are the screens? How big are the buttons?
Reliability / Availability. What are the uptime requirements? Does it need to function
24/7/365?
Scalability. As needs grow, can the system handle it? For physical installations, this
includes spare hardware or space to install it in the future.
Performance. How fast does it need to operate?
Supportability. Is support provided in-house or is remote accessibility for external
resources required?
Security. What are the security requirements, both for the physical installation and from
a cyber perspective?

5. Estimating costs and identifying business savings

6. Implementing and testing of solutions

7. Communication
1.1 VERBAL COMMUNICATION

1.2 NONVERBAL CUES SPEAK VOLUMES

1.3 VISUAL COMMUNICATION

Essential Skill for Business Analyst

1. Effective stakeholder engagement

2. Critical thinking

3. Problem solving

4. Decision making

5. Good listener & communicator

6. Documentation and writing skills

7. Confident presenter