Professional Documents
Culture Documents
House of Quality
House of Quality
House of Quality
Baterai Berk
Technical
Customer
Customer Needs 1 2
Importance
Kekuatan 4 ●
Daya Tahan 5 ●
Desain 4
Portability 5
Material 4
Kemudahan Ngecharge 4
Kecepatan Ngecharge 4
Fitur Tambahan 3
Harga 4
Sustainability 4
Technical Benchmark
Market Average 2,5 W 1000mA
Competitor A 4W 2000mA
Competitor B 3W 2000mA
Fast Charging
Wireless Charging
Desain Portable
Wireless
Good Bu
Kabel
Desain
Integrasi
Material
3 4 5 6 7 8 9
●
●
●
● ○
● ●
●
● ○
○
○ ●
55.8 65.7 91.4 110.7 55.8 123.8 88.8
Good
Average
No No No Portability
Build No No
Quality
Good
Average
No No No Portability
Build No No
Quality
Very Good
Good Recycled
Yes Yes No Build Yes
Portability
Quality plastic
△
○
● = 9 (high)
= 1 (weak)
= 3 (medium)
dan Cos
Proses Produ
10 Planning Matrix
rovement Factor
Sales Point
of Total Weight
market average
verall Weighting
of Competitor A
of Competitor B
54
6.7%
No
Yes
6.7%
No Info
No Info
CS Rating of market average
CS Rating of Competitor A
CS Rating of Competitor B
Improvement Factor
Sales Point
Overall Weighting
% of Total Weight
Specification
mer Needs
Customer Needs
Material & Design
Production
Volume lebih besar Motor yang lebih kuat
Adapter den
Kecepatan ngecharge lebih cepat
(kem
Dapat dilipat
Tali pegangan
Tali pegangan
Locally sourced
Lower cost
Proses produksi lebih
efisien
lebih kuat
berkapasitas besar
Kabel USB C
Wireless charging
pat dilipat
pegangan
pegangan
duksi lebih
en