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Internal Document – Approved by Chief People Officer

Document No HR/JD/Risk Management


Process - HR Version 1
Page Page 1 of 1

JOB DESCRIPTION

Position title : Zonal Manager - Fraud Control (West)

Function : Risk Management

Grade : Manager - II

Location : Mumbai

Qualification:
Graduate
Experience: 5 – 8 years

 Develop and sustain a system for Fraud identification, monitoring,


investigating, reporting in order to minimize fraud losses and ensure timely
recovery of fraud related claims.
 100% screening & Sampling of Mortgage application based on scientific
triggers.
 Conducting end to end fraud document & profile investigation to reach out
to fraud perpetrator
 Weeding out negative elements (application /DSEs/companies) from the
system
 Handling a team samplers for various risk control activities
 Cross checking of FI reports & sharing
Responsibility:
 Cross checking the authenticity & quality of RCU agency reports and
vendor management
 DMA & DME pre empanelment market checks.
 Continuous feedback to policy team for updating the policy.
 Audit & training of all the associated agencies viz., Direct Marketing
Associates, Connectors ,Collection agencies, Courier agencies etc and
report sharing with Business teams to align the process & system at our
outsourced channels

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