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  • BC 2016

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    Peter Parker
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    1. The document discusses various topics related to business communication such as writing a request letter for office furniture, drafting a report on theft issues, components of a resume, and short notes on communication topics. 2. It provides questions to test understanding of communication concepts like non-verbal communication, types of interviews, guidelines for effective communication, developing a positive attitude, and purposes of business messages. 3. Students are asked to answer questions explaining features of business communication using an example, describing positive attitude and how to develop it, and discussing the general and specific purposes of business messages.

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    Communication

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    1. The document discusses various topics related to business communication such as writing a request letter for office furniture, drafting a report on theft issues, components of a resume, and short notes on communication topics. 2. It provides questions to test understanding of communication concepts like non-verbal communication, types of interviews, guidelines for effective communication, developing a positive attitude, and purposes of business messages. 3. Students are asked to answer questions explaining features of business communication using an example, describing positive attitude and how to develop it, and discussing the general and specific purposes of business messages.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    7 views2 pages

    BC 2016

    Uploaded by

    Peter Parker
    1. The document discusses various topics related to business communication such as writing a request letter for office furniture, drafting a report on theft issues, components of a resume, and short notes on communication topics. 2. It provides questions to test understanding of communication concepts like non-verbal communication, types of interviews, guidelines for effective communication, developing a positive attitude, and purposes of business messages. 3. Students are asked to answer questions explaining features of business communication using an example, describing positive attitude and how to develop it, and discussing the general and specific purposes of business messages.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    (e) Write a letter on behalf of an Total rumber of printed pages

    educational institution to Grand BC3


    Furniture, Kanpur requesting a 2 SEM EBA (C)
    quotation for the steel furniture for
    office. Request them to clarify all the 2016
    terms of sale. 10 (April)

    ( A Sub-Committee of directors has been BUSINESs ADMINISTRATiON

    appointed to look into the problem of Paper 20300


    theft and pilferage from the factory.
    premises. Draft the report. 10 (Business C o m m u n i c a t i o 7

    g) How to prepare resume ?. What are the Full Marks: 75


    components of a standard resume? Pass Marks: 30
    5+5-10
    Time: Three hours
    margi2 indicai
    in the
    Thefigures
    full marlcs for the questions.
    1x5-5
    1. (a) Fill in the blanks
    Communication means all
    (i) Communication without words.

    (i) A letter of is essentially


    an information seeking letter.

    (i) is the systematic study


    of body language.

    Contd.
    713 200
    SWOT analysis

    (
    presentatio
    is elso Principles
    of oral
    y n r a n a l
    C o m m u n i c a t i o n

    ldl
    Report
    of
    (e) Types
    interview seeks to

    particular
    determine whether a ( Attention line
    suitable for the job.
    applicant is

    9 Body languagee
    State whether the following statements
    b 1x5-5
    are True or False
    preparation is needed at the questions from
    No
    time of interviewing people 3 Answer any five the
    ) Vertical Communication and top- following
    down Communication is one.
    (a) Define Business
    Communication citin.
    Listening is very important to the
    ing
    make oral communication an example. Explain essential
    effective. feetures of Business CommUnicatio
    fn) Visuai presentation
    efective presentations.
    is an aid for
    4+6-10
    fe To impress reader in a written (b) Describe the various guidelines for
    message abstract words should be effective communication.
    used. 10
    (c) What is a Positive
    2 Wite short notes
    (any five) 3x5=15
    on :
    How to personal attitude?
    develop it?
    fa Benefits of Audience
    Analysis (d) What are the
    (a)
    4+6-10
    e nlornal Communication
    general
    purposes of bus1ness and specific
    25EM BBA (G
    BC 3/D 2 message ?
    2 SEM
    BBA (C) BC 5+5-10
    3/D 3

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