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    This document provides an overview of chapters and content for an operations management textbook and course. It includes: Chapter summaries on topics like operations strategy, product/service design, quality management, process strategy, supply chain management, project management, location strategy, and layout strategy. Links to online textbook chapters and videos that provide further explanation and examples related to these operations management topics. A section with videos documenting students' operations management projects at various companies to demonstrate applied concepts.

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    This document provides an overview of chapters and content for an operations management textbook and course. It includes: Chapter summaries on topics like operations strategy, product/service design, quality management, process strategy, supply chain management, project management, location strategy, and layout strategy. Links to online textbook chapters and videos that provide further explanation and examples related to these operations management topics. A section with videos documenting students' operations management projects at various companies to demonstrate applied concepts.

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    29 views2 pages

    Operation Management

    Uploaded by

    Đỗ Thị Huyền
    This document provides an overview of chapters and content for an operations management textbook and course. It includes: Chapter summaries on topics like operations strategy, product/service design, quality management, process strategy, supply chain management, project management, location strategy, and layout strategy. Links to online textbook chapters and videos that provide further explanation and examples related to these operations management topics. A section with videos documenting students' operations management projects at various companies to demonstrate applied concepts.

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    of 2

    Textbook:

    http://lib.mdp.ac.id/ebook/Karya%20Umum/Karya%20Umum-Operations%20Management.pdf
    http://opac.vimaru.edu.vn/edata/EBook/Operations%20Management.pdf

    Chapter 1. Course Introduction: Operations and Productivity. Introduction to Production Operations


    Management and the History of OM
    What Is Operations Management?

    Chapter 2. Global Operations Strategy and Business Level Strategies


    Ch 2 Operations Strategy in a Global Enviroment
    Starbucks vs McDonalds - Strategic Operations and Supply Chain Management

    Chapter 3. Design of Goods and Services


    Product and Service Design Part I

    Chapter 4. Quality Management


    Intro to Quality and Six Sigma (Video 32)
    7 Tools of Quality - Check Sheets (Video 33)
    7 Tools of Quality - Scatter Diagrams (Video 34)

    Chapter 5. Process Strategy and Customization


    Process Basics (Video 2)
    What is a Flowchart - Flowchart Symbols, Flowchart Types, and More
    What makes a good process? (Video 3)
    Drawing Simple Process Flow Diagrams (Video 13)

    Chapter 6. Supply-Chain Management:


    Supply Chain Management Video Playlist by W. P. Carey School of Business
    What is "Just in Time"? - Whiteboard Wednesday
    Manufacturing: Push or Pull? - Whiteboard Wednesday

    Chapter 7. Project Management


    Gantt and PERT charts Explained
    How to Use Gantt Charts
    Project Scheduling - PERT/CPM | Finding Critical Path
    Hazard, Risk & Safety - Understanding Risk Assessment, Management and Perception
    Cause and Effect Diagrams (Video 37)
    Inspection and Control Charts (Video 40)

    Chapter 8. Location Strategy


    Facility Location - Introduction
    Chap 8 Location Strategies

    Chapter 9. Layout Strategy


    Chap 9 Layout Strategies

    Chapter 10. Motivation & Incentives


    Teamwork:
    https://www.youtube.com/watch?v=fUXdrl9ch_Q
    https://www.youtube.com/watch?v=vtXKQOtNWPg
    https://www.youtube.com/watch?v=O9_EHU5BKnQ

    Videos on Students’ Operation Management Projects:


    The 5Line | EBBA7A Operation Management
    Tòhe | EBBA7A Operation Management
    SOP Quang Phu Cau Incense Factory EBBA7A
    Visit Anh Dao Wine and Beverage company
    Visit Vinh Phuc Carpentry
    OM Final Factory - Viglacera
    AAB Plastic - EBBA 7A - Operation Management

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