Date: 3/27/2023 Immediate Corrective Action: look for any non-conformities place a green line on the nut and

nformities place a green line on the nut and the part as shown on sample in Q-Alert Discrepant Material Disposition PFMEA Updates
Supplier Name: Iroquois-Hoover
(RMA # IS REQUIRED FOR DISPOSITION) Original Final
CR No
Certified Mat'l Identification: place a certified label on the container with the date and your initial RMA No: ms32823 Severity Original
Part No: 2023149
Disposition Scrap: No Occurrence Original
Team Member 1 Vankatesh Dudala Material In Transit Qty: 0 Disposition Return: Yes
Team Member 2 Brandi Anderson Detection Original
Internal Sort Required Yes Qty No of Defects Found: 0
Team Member 3 Joe Parus
External Sort Required Yes Qty No of Defects Found: 1 NCR#: 46624 RPN No Original
Team Member 4 Michael Sceglio

Define Problem Occurrence Root Cause

Spring seat was missing weld nut and Use this path for the specific non-conformance
was found at Dana DRK being investigated.
Raw material missed the welding operation

Occurrence Root Cause Therefore
Raw material component by passed the
Poke yoke mail box system.
Why?
Escape Root Cause
Use this path for the specific non-conformance
being investigated.
lack of occurrence preventive poke yoke
Escape Root Cause Therefore
on the finished goods mailbox, there was
no gate to prevent unfinished parts from
being placed in finished container.
Why?
Occurrence Root Cause Therefore
Mail box system was 3 sided and Raw
material was mixed into the FG container
through the open side.
Escape Root Cause Therefore
Occurrence Root Cause Therefore
Escape Root Cause Therefore
Occurrence Root Cause Therefore
Escape Root Cause Therefore
Corrective Actions Dates
Mailbox system would be locked on all Action Implementation:
4 sides so no part can be put into the FG
container bypassing the mailbox 4/10/23 Joe P.
system.Retraining of the Iroquois
personnel following the Non-
Conforming process.
Action Verification:
will sort finished product for 30
days
Corrective Actions Dates
Mailbox system would be locked on all Action Implementation:
4 sides so no part can be put into the FG
container bypassing the mailbox 4/10/23 Joe P.
system.Retraining of the Iroquois
personnel following the Non-
Conforming process.
Action Verification:
will sort finished product for 30
days

Corrective Actions Dates

Systemic Root Cause 1. Update the Control of Non- Action Implementation:
Conforming Product procedure to
Use this path for the specific non-conformance include the disposition of dropped parts. 1. Siva N. 5.5.2023
being investigated. 2. Lisa W 5.26.2023
*If no systemic failure enter "NR" 2. Review all Iroquois Work
Instructions for Reaction Plan for
There is no official procedure or process written Dropped parts. Action Verification:
for how to handle dropped parts. There is no
evidence of what to do with dropped parts 1. Signed Meetiing notice of
Systemic Root Cause Therefore Systemic Root Cause Therefore Systemic Root Cause Therefore Systemic Root Cause Therefore
included in the Operator Work Instructions. Department heads
acknowledging procedure
update and communication to
their team members.

Why?

Leasons Learned #1 Approvals Date Approved #2 Approvals Date Approved

3L5Y Form 8.8.19