ADOBE CONNECT

USER GUIDE FOR HOSTS

• Pre-requisites

• Installing the Adobe Connect Add In

• Homepage Explained

• Understanding the Meeting Room basics

• Meeting Roles & Permissions

• Start, attend, manage Meetings / Sessions

• Share Content
-Sharing a Document
-Sharing a Presentation
-Sharing a Whiteboard
-Sharing Files
-Sharing Web URLs

• Shared Templates / Cloning a Session

The Adobe Connect application for desktop must be installed. If this has never been installed, you will be prompted to do so. To
deliver a Virtual Classroom, you must have a login to Adobe Connect. If you are attending a Virtual Classroom as a delegate, you
are able to join via the Web Browser or the Application.

• Intel Core 2 or faster processor (or equivalent)
• Windows 10 (64-bit) ‘N’ Edition Users must install the ‘Media
Feature Pack’ before installing the application
• 1GB of RAM (2GB or higher recommended)
• Intel Core i5 or faster processor (or equivalent)
• Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
• 2GB of RAM (4GB recommended)
• Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 &
above) and Microsoft Edge (Chromium) v79.0 & above
• 1.83 GHz Intel Core Duo or faster processor
• 512 MB RAM (1GB recommended)
• Mac OS X 10.13, 10.14, 10.15 and 11.0
MAC OS HTML Client
• Intel Core i5 or faster processor (or equivalent)
• MAC OS X 10.13, 10.14 and 10.15
• 2GB of RAM (4GB recommended)
• Apple Safari (v12.0 & above), Google Chrome (v70.0 &
above), Mozilla Firefox (v65.0 & above) and Microsoft
Edge (Chromium) v79.0 & above
• Ubuntu 18.04; Red Hat Enterprise Linux 7
• Google Chrome
• No application support is available for Linux. All features
• enabled in HTML browser except screen sharing

• Citrix XenApp 7.11

Min 512 Kbps for participants, attendees and end users of Adobe Connect applications

Min 1Mbps (wired connection recommended) for Hosts, Presenters, Admins

A pop up message will appear when you try to launch an
Adobe Connect Meeting, prompting you to download the
Add In

Select ‘ ’

Once the below screen loads, click on the file that has downloaded to your machine - this will be showing in the bottom left corner.
Double click on the installer and the application will start downloading
Once this has completed, you will be presented with a
confirmation screen
From this tab, you are able to upload content that can either be used as part of your Virtual Classroom content or additional use
having set permissions on the files (i.e. VC session recording file for delegates that were unable to attend the live meeting).

This tab shows you the Meeting Rooms you have created (shared meetings, user meetings and a meeting dashboard). From here,
you can create a new meeting too. Each pane contains folders and files with meeting content and recordings. As well as create,
users can manage content in the ‘ ’ pane. The Central Administrator can determine access to content by setting
permissions for each user. Content in the meeting library is only available for use in meetings. If you need to make the content
available for other activities, upload the content to the ‘ ’.

You are able to create a report of attendance activity for a specific meeting room you have run.

This tab shows you an overview of your profile. You have access to change your password, edit preferences, view audio profiles/
providers, view your access level and any manager / team member information if applicable.

The calendar can be viewed weekly, monthly or by activity depending on your preference. It will display previous and future
sessions that have been scheduled.
Adobe Connect Meeting is an online application that is used to conduct a meeting virtually. A meeting room consists of various
display panels (also referred to as Pods) and components. These can be customised to suit your needs. You are able to share
your computer screen with attendees and also include other features such as; , , and
.

Once you create a meeting room, it exists until you delete it. The system will generate a meeting URL Link once the
meeting has been created and this will exist until the meeting room has been deleted. This can be used over and over again for
the same weekly meeting. It can be left open or closed between scheduled meetings - if the room is left open then attendees
are free to enter the room at anytime to view the content

You are able to access an Adobe Connect session using a computer, tablet and smartphone.

Below is an example of how the ‘ ’ bar appears within a meeting room for a Host.

By clicking on the meeting room name drop down, you are also able to Enable A Presenter Only area which will only be visible to
Hosts (and Presenters if selected). The attendees will not see this area.

This is a useful tool that hosts/presenters can use to prepare content or view confidential information without the attendees
having the visibility of this content.
At the top right of the screen / menu bar, the coloured bar indicates the connection status of the meeting room.
The connection status also conveys information about your meeting connection.

A connection made using RTMP or RTMPS is distinguished by showing a lock icon over a green bar. A ‘ ’ after the latency
details indicates that the connection is tunneled over HTTP. If the latency value is high, the streams you recieve (camera,
screen share etc) are slightly delayed.

Pods Microphone Emoticons Help Full-screen Exit

Volume Webcam Notifications

Connectivity Options
Each role determines the users capability for sharing, broadcasting and other activities within Adobe Connect. There are 3
different roles for attendees: Host, Presenter and Participant. The ‘ ’ pod will show icons to highlight which role is
which and how they have connected to the session (i.e. Web Browser, Application, Mobile etc).

The creator of a meeting is designated as the host by default. The host can specify each attendees role including selecting
other attendees to be hosts for the meeting.

Hosts are able to set up a meeting, invite guests, add content to the library, share content, add / edit layouts within a meeting
room. They can promote other participants to the role of meeting room host or presenter. They can also give enhanced
permissions to a participant without promoting the participant. Hosts can start, stop, join and leave audio conferences. They
can start and stop broadcasting audio in to a meeting room. Hosts are able to create and manage small group breakout rooms
within a meeting. They can also perform all the tasks that a presenter or participant can.

Presenters can share content that has already been loaded in to the meeting room from the library. They can share content
from their computer. Shared content includes Adobe Presenter presentations (PPT or PPTX files), images (JPEG files), Adobe
PDF files, MP3 files and FLV files. They can share their screen with all attendees, chat and broadcast live audio and video.
Presenters can mute audio broadcasts on their computer.

Registered participants can view the content that the presenter is sharing, hear and see the presenters audio/video broadcast
as well as use the text chat. Participants can mute audio broadcasts on their computer.

Guest participants can view the content that the presenter is sharing, hear and see the presenters audio/video broadcast as
well as use the text chat. Participants can mute audio broadcasts on their computer.
Once you have logged in to Adobe Connect, click on ‘ ’

Enter the relevant meeting room details. The

mandatory fields are marked with a red asterisk
( ).

You are able to custom the URL to make this

relevant to the session if you wish. This will be
the link that is sent out to attendees to enter the
meeting room.

There is the option to select from 3 default

templates: , or

You are also able to choose the type of access

against the session.

‘ ’ is recommended when creating

a new meeting and also ensure ‘
’ is selected
 The recommended option to select here is ‘
’

If you choose to not select this you will need to complete

one of the other two fields with the relevant audio profile
details. Please note, the Network Excellence licenses do not
have an audio conference option set up and can only be set
up using VOIP

Click ‘ ’

From here, find the relevant user that will be hosting the meeting and click
on their name. Then select ‘ ’ from the bottom of the participant list and
they will be added to the field on the right (as shown).

If the attendees are already set up with an Adobe Connect account, you are
able to manually add them to the session at this stage and amend their
permissions. Click ‘ ’.
Once you have clicked next, you have the option to send attendees an email invitation with the meeting details / URL.
Click ‘ ’ once complete.
Whilst in a meeting room, hosts can invite people to attend the meeting. A host can choose to block access to a meeting and
allow / disallow requests to enter a blocked meeting.

From the menu bar, select the meeting drop down followed by ‘ ’ and then ‘ ’

From the ‘ ’ dialog box, click on ‘

’ to open your default email application and send
invitees an automatically generated email message with the
meeting URL.

Alternatively, you can copy the meeting URL from the ‘

’ dialog box into an email or instant message and
then return to the meeting room and click ‘ ’ to close
the dialog box.
In the menu bar, select the meeting room name drop down followed by ‘ ’
and then ‘ ’
Hosts are able to show, hide, add, delete, rearrange and organise pods.

From the menu bar, click on the ‘ ’ icon and then select the name of the pod you require. A tick will appear next to the name
of pods that are currently visible in the meeting.

To hide a pod, deselect it from the ‘ ’ menu or alternatively,

click on the menu icon in the upper right corner of the pod and
select ‘ ’
In order to move and drag your pods around to where you would like them
set, you need to ensure you have turned this setting on.

To do this, click on ‘ ’ at the top of the screen and then select

‘ ’ and you will see a tick appear next to this option.

Once you have done this, you will be able to move pods by holding the
title bar of the pod and dragging this to where you would like it.

To resize a pod, drag the lower right corner.

If you would like to maximise the size of the pod, click on the menu icon in the top right corner of the pod and select
‘ ’. To restore the pod to its original size, click on the menu icon again and select ‘ ’.

To delete or rename a pod, navigate to the menu bar and select ‘ ’ followed by ‘ ’ and select the relevant one
from the list. Click ‘ ’ or ‘ ’.

To locate all unused pods, click ‘ ’ and these pods will be highlighted in the list on the left. Click ‘ ’ if you
want to remove the unused pods.

Finally, click ‘ ’.
Use pods to share your screen, documents, whiteboard, files and more in your Adobe Connect meeting room.
Hosts, Presenters and Participants who are given appropriate rights, can use the share pod to display content to attendees.
As a participant in a meeting, to share your screen, the host must give you permission or promote you to a presenter / host.

All activities you perform in a shared window will be visible to attendees whether this is an application, document or even
your pointer moving around the screen.

File formats supported in the share pod are: PPT, PPTX, FLV, PDF, GIF, JPG, PNG, MP3, HTML, MP4, F4V, ZIP

Click on the menu icon in the upper right corner of the share pod and select
‘ ’. From here you can either select to share your Screen, Document or
Whiteboard. You are also able to reshare recent items.

‘ ’ allows hosts and presenters to share your entire desktop including

open applications, and all of the current open windows.

‘ ’ allows hosts and presenters to share whiteboards, previously

uploaded files, content from the library and content shared with them. Click
here to understand how to share a document.

‘ ’ allows hosts and presenters (or participants with necessary

rights) to use the whiteboard which allows you to create collaborative text,
drawings and annotations in a meeting. Click here to understand how to share
a whiteboard.
To prevent attendees from switching a share pod to full
screen or changing the view, you are able to hide the title
bar to prevent this from happening.

Click on the menu icon on the share pod and select

‘ ’. Please note, you must have the share pod
populated with content in order for this function to work.

If you choose to display changes in the presenters pod

to all attendees, the presenter controls the pod size for
attendees.

For example, if the presenter sets the share pod to full

screen mode, the pod also fills the screen of
attendees.

In the upper right corner of the share pod, click on the

menu icon and select ‘ ’.
In order to turn off sharing but keep the share pod open,
click on the menu icon in the upper right corner of the
share pod and select ‘ ’.

If you would then like to re-display content that was closed

and / or stopped sharing, again, click on the menu icon and
choose ‘ ’ followed by ‘ ’ and select the
relevant document or whiteboard from the submenu.
When content is displayed in the share pod, you can use a pointer to direct users to focus on a particular area.

Click on the menu icon in the upper right corner of the pod and select ‘ ’. This will then drop the pointer in to the pod
and you are able to drag this around and place it where necessary.

Hosts are able to show their cursors without sharing their

screens. To do this, select the meeting name drop down
followed by ‘ ’ and under ‘ ’ you are able to
change the Host Cursor settings.

If you are sharing your desktop screen, you will need to ensure
that any windows you have open, are not overlapping one and
other otherwise this will appear as a blue crosshatched
pattern in the share pod.
 To change your screen sharing settings, click on the meeting name
drop down, followed by ‘ ’ and then select ‘ ’.

20 fps (Frames Per Second) video at a maximum

resolution of 640 x 480

10 fps video at a maximum resolution of 320 x 240

8 fps video at a maximum resolution of 320 x 240

4 fps video at a maximum resolution of 160 x 120

For example, if there are large delays before attendees see changes
to a shared screen, reduce the quality setting.

Optional - disable previewing webcam feed by selecting

‘ ’

Optional - to highlight the video feed of the current

speakers in the video pod, select ‘
’
You will need to ask a host to select your name in the ‘ ’ pod and click ‘ ’

An alert will appear on the users screen that says “Begin Sharing Desktop” - Click ‘ ’

Once you have set the screen sharing options, click on the ‘ ’ button at the bottom of the ‘ ’ window to
begin

- this shares the contents of your desktop. If you have more than one monitor connected
to your computer, a desktop will appear for each monitor. Choose the desktop you wish to share. The ‘ ’
option only appears if the account administrator has restricted the applications and processes that you can share.

- this option shares one or more authorised window(s) that are open and running on your computer. Choose the
window you want to share.

- this shares an authorised application and all its related windows that are open and running on your computer.
Choose the application you want to share.

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Hosts and Presenters are also able to share their screen in ‘ ’ using the ‘ ’ option. They are able to share,
collaborate and take in-meeting actions directly from a MiniControl. They are able to access some pods (Chat and Attendees).
If a pod is not available in the meeting room, the icon in the MiniControl will be disabled. You are also able to see the in-meeting
notifications in the palette.

Depending on your access permissions, from the palette, you are able to: Switch to the traditional meeting room / start and stop
screen sharing / pause and annotate the screen being shared / control the camera, speaker and microphone / view the webcam
feeds / access and use the attendees and chat pods / view and take action on the in-meeting notifications.

To disable the MiniControl, select the meeting room name drop down and click on ‘ ’. Select ‘ ’ and then
deselect ‘ ’. By default, this option is selected.
As a host or presesnter, you can share documents that have been uploaded to your ‘ ’ or share documents
directly from your computer. Sharing documents from the Content Library has the following advantages over sharing from
your computer:

• Better / higher fidelity viewing experience for participants

• Lower bandwidth requirement for presenters and participants
• More navigation options with the Adobe Presenter sidebar
• Pre-loading and organising documents in the meeting room
• Easier presentation when multiple presenters are involved

If you turn off sharing, change the content in a share pod or close the share pod as the document is still part of the meeting
room then this can be displayed again.

From the share pod, hosts and presenters can download PDF files.

Participants are able to download the PDF files if hosts and presenters click the ‘ ’ button to turn off display
synchronization. Please note, PDF files that are password protected cannot be converted in to SWF files which also, cannot
be shared in Adobe Connect (due to the expiry of Flash Player). In addition, certain PDF features are not supported when
sharing PDF files and these objects may be dropped or shown as an image preview. These objects are:

• Comment text
• Attachments
• Bookmarks
• Audio clips
• Forms
• 3D Objects
• Multimedia Objects
Once you have added a ‘ ’ to the relevant layout,
select ‘ ’

- Displays whiteboards created for the

current meeting

- Displays content created for the current

meeting. Click on ‘ ’ to upload
content. The document is then added to the ‘
’ folder for the meeting. You can move the document
to the ‘ ’ folder to make the document available
for other meetings

- Displays content in your ‘ ’

- Displays content that is available to all

account holders with the appropriate permissions

- Displays content in other user folders. To view

this content, you must have ‘ ’ permission from that user

Select the document you want to share and click ‘ ’. The

selected document will appear in the share pod.
For hosts or presenters who share a presentation in the Share pod, special controls
are available for navigating and displaying the presentation. A presentation layout
has the following areas:

This is the main part of the window that displays the presentation slides

To view the sidebar, click on the ‘ ’ icon from the bottom left of the
presentation.

The sidebar then shows to the right of the browser window that shows the name of
the presentation, presenter information, outline, notes and search tabs.

This is the bar at the bottom of the presentation that gives you control over the presentation
playback, audio, attachments and screen size. This bar is only visible to hosts. Click ‘ ’
from the bottom right of the presentation to view all toolbar options.
Most presentations have an ‘ ’ tab on the sidebar which lists the title and duration of each slide - as shown on
previous page. You can use this tab to display information and move a specific slide in the presentation. The current slide
will be highlighted in colour. You can choose to display the highlight outline to all attendees or to hosts and presenters only.

• Click on the ‘ ’ tab in the sidebar on the right

• To move to a certain slide in the presentation, click its title in the ‘ ’ tab
• To show the full slide title, move the pointer over the title

If any slide notes exist against individual slides in a PowerPoint presentation which has
previously been created, they can also be displayed in the ‘ ’ section of the sidebar.

• Click on the ‘ ’ tab in the sidebar on the right

• The complete notes text will be displayed. The text is not formatted and cannot be
edited directly on the tab.

• Click the ‘ ’ tab in the sidebar on the right

• Type the text you wish to search for directly in to the
text box
• Click ‘ ’
• The search results are displayed below the text box
Click any slide title in the results list to display that
slide
You can control the presentation appearance and playback by using the toolbar at the bottom of the presentation.

- resumes and pauses play of the current slide

- moves to the previous slide in the presentation

- moves to the next slide in the presentation

- shows and controls the playback location within the current slide. The position marker moves as the slide
plays. You can drag the marker arrow forwards / backwards in the current slide to change your playback location. You can also
click on a specific location on the progress bar to move the slide marker position and playback

- shows the number of the currently displayed slide and the total number of slides (i.e. 2/10)

- shows the status of the current slide (such as ‘ ’,‘ ’,‘ ’ or ‘ ’

- shows the current slide time and the total slide time as the slide plays (i.e. 00.02 / 00.05)

- shows the volume level that is set for the slide

- displays a small window showing any attachments

- shows or hides the sidebar

A host or presenter can use a whiteboard to create collaborative text, drawings, shapes, insert symbols and annotations in a
meeting. You can also allow any participant to draw on the whiteboard by granting any of the below permissions:

• To provide drawing rights to individuals, select the name from the Attendee List and right click on ‘ ’.

• To provide drawing rights in a specific whiteboard to all

participants, select ‘ ’ from the
pods drop down menu. Deselect the option to revoke the
rights in the whiteboard for all the participants.
• You can grant universal drawing rights to all participants in all pods from the ‘ ’ section.
This preference is remembered for every session using the meeting room

• A stand-alone whiteboard allows presenters to create content on a white background

• An overlay whiteboard allows presenters to create content over an existing document in a share pod, adding
annotations and drawing on the document. You can lay a whiteboard over presentations, JPG, FLV files and PDF
documents.

If you turn off sharing, change the content in a Share pod, or close the Share pod, then the whiteboard will still be part
of the meeting room and this can be displayed again if needed.
A. Show / Hide whiteboard overlay
B. Make full screen
C. Pod options and help
D. Zoom controls
E. Access various pages of a whiteboard
F. Hide the toolbar
G. Drawing tools

A. Select objects or pan while drawing

B. Markers tool
C. Delete the selected objects
D. Text tool
E. Draw shapes and symbols
F. Undo changes
G. Redo changes
H. Arrange an object relative to other objects
I. Hide the toolbar
 A. Select a shape or a symbol to draw
A. Marker B. Set border
B. Highlighter C. Set line thickness
C. Pen D. Set fill colour
D. Pencil E. Set opacity of the shape
Selects a shape or area of the whiteboard. Click a shape to select it. Drag on the whiteboard or content to create a selection
rectangle that selects all the shapes within the rectangle. The selection rectangle has 8 control points for resizing selected
shape(s). Shift-drag a corner control point to maintain the aspect ratio when you resize. Select and drag a shape to move it.
To add a shape to the selection, shift-click the shape.

Its width and alpha remain constant with stroke width, except at a bend, start and the end. The tool is sensitive towards the
speed of the pointer movement

This creates a free-form line. You can customise stroke colour and weight by using the colour picker and stroke weight
pop-up menu. Its width and alpha increase with the speed of the stroke. This tool is also sensitive towards the speed of the
pointer movement.

Its width and alpha decrease with the speed of the stroke

This creates a free-from thick marker line. You can customise stroke colour and weight by using the colour picker and stroke
weight. Its alpha decreases with the speed of the stroke but the width increases.

This deletes items selected with the selection tool

Creates a floating multiline text field. You can customise fill colour, font face and font size by using the colour picker, font
pop-up menu and font size pop-up menu. Drag to create a text area where you can type

Click and hold to choose from rectangles, ellipses, lines, arrows and more. Use the options to the right of the tool to
customise appearance. Drag to expand the shape. Hold down the shift key whilst dragging to create even width and height
for shapes or snap lines.

This will undo your previous action. You can undo the following actions: drawing a shape, moving a shape, resizing a shape,
clearing the whiteboard and changing a shapes property. There is no limit to the number of times you can perform this
operation in the pod.

This repeats the previous action.

Using the options available in the Arrange Menu, you can move the objects to the front or the back, relative to the other
objects in the whiteboard.

When not using a whiteboards toolbar for drawing and writing, you can hide it by clicking this icon. Click ‘ ’ icon
to display the toolbar again.
• In the Share pod, click on ‘ ’

With the document displayed in the Share pod - do one of the following:

• In the upper right corner of the Share pod, click on ‘ ’

• If you share an application, in the upper-right corner of the application window, click the arrow next to the ‘ ’
button. Then select ‘ ’ and ‘ ’
• If you are sharing your entire desktop, click the Adobe Connect icon in the system tray (Windows) or icon bar (Macintosh)
and select ‘ ’ and ‘ ’.

• Select ‘ ’ followed by ‘ ’ and then select the name of the whiteboard you wish to display

• A stand-alone whiteboard contains multiple pages that you can move between during a presentation
• Click either the left or right arrow. Page numbers are displayed alongside the arrows

• In the top right corner of the Share pod, select ‘ ’

• To export, again, click on the menu icon and select ‘ ’ and save as PNG to create a local snapshot
• To send exported content, click on the menu icon, select ‘ ’ followed by ‘ ’ and provide an
email address to send the PNG snapshot via email
As a host or presenter, you are able to upload files to share with the meeting attendees. Unless a participant is given the
relevant permissions, then they are unable to upload files.

Click on ‘ ’ and then select ‘ ’ followed by ‘ ’

In the ‘ ’ click on the ‘ ’ icon and then navigate to the file you wish to share

Click ‘ ’
Meeting attendees are able to download files from the ‘ ’ to their personal machines. They will simply need
to select the files they wish to download and click on the download icon.

A browser window will open with the ‘ ’ pop up box - if this does not appear, the user will need to
adjust the browsers pop-up blocker settings

They will then click on the ‘ ’ link and ‘ ’. Once complete, click ‘ ’ and then also close the browser
window that is open.

Instead of downloading files one by one, attendees can download all files simultaneously. From the upper right corner of
the ‘ ’ click on the menu icon and select ‘ ’.

Select ‘ ’ and then click ‘ ’. Again, once complete, click ‘ ’ and then close the browser window.

Please note, by changing the name of the File Share, this only makes the changes appear in the pod itself and not the
actual filename.

Select the file you wish to rename and select the ‘ ’ icon to edit.

From the ‘ ’ click on the file that you wish to remove and then select the ‘ ’ symbol to complete this.
During a meeting, you may want participants to view websites - a ‘ ’ pod can be added to force attendees browsers
to open a designated URL

Click on ‘ ’ drop down option and then select ‘ ’ followed by ‘ ’

Click ‘ ’

Type the URL Name and the URL Path

and click ‘ ’

The ‘ ’ list appears for both

hosts and participants
Select the link you wish to display from the ‘ ’ pod or
enter the URL in to the ‘ ’ field.

Click on the ‘ ’ icon and the URL will open on your screen
and each individuals screen

Double click on the URL name in the pod and then type the new name in the URL Name field

Click ‘ ’

Select the link in the pod that you wish to remove and click on the ‘ ’ symbol to complete this
Click on the ‘ ’ tab and then select either ‘
’ or ‘ ’ depending on where the
session is located

Once you have located the meeting, click on the

title to open the session details
Select the tick box next to the relevant session
and click ‘Move’

Select ‘Shared Templates’ and click ‘Move’

When a Host creates a session and clicks on ‘Select Template’ this will now appear in the drop down list

Once selected, this will copy the original session layout