Dr.

Nutan Samdani
 “A dynamic condition in which an individual is
confronted with an opportunity, a demand, or a
resource related to what the individual desires &
for which the outcome is perceived to be both
uncertain and important.”
 “Stress is an adaptive response to an external
situation that results in physical, psychological & /
or behavioural deviations for organisational
participants .”
How an individual experiences stress
depends on –
 Person’s perception
 Past experience
 Presence/absence of social support
 Individual differences
Courtesy: Google Images
• Personality • Managerial Behaviour • Climate • Family
• Role Overload • Lack of Cohesiveness • Management Styles • Economy
• Role Conflict • Intragroup Conflict • Organisational Design • Lack of Mobility
• Role Ambiguity • Status Incongruence • Organisational Life- • Quality of Life
• Task Characteristics • Sexual Harassment cycle
• Workplace Violence

Extra-
Individual Organisational
Group Level Organizational
Level Level
Level
 • Satisfaction
• Performance
Behavioral • Absenteeism
• Turnover
• Accidents

• Poor decision-making
Cognitive • Lack of concentration
• Forgetfulness

• Increased blood pressure

• High cholesterol
Physiological • Heart disease
• Burnout
 Individual Strategies
• Muscle Relaxation
• Biofeedback
• Meditation
• Cognitive Restructuring
• Time Management
• Social support network
Organisational Strategies
• Improvement in physical work
environment
• Job redesign
• Changes in workloads &
deadlines
• Structural reorganization
• Changes in work schedules
• Management by objectives
• Goal-setting programmes
• Workshops dealing with role
clarity & role analysis
• Employee Assistance
Programmes
• Wellness programmes
• Greater level of employee
participation particularly in
planning
Eustress – Positive stress is accepted since it allows us to feel good as we
plan and work on achieving our goal.

Challenge stressors – high workload, time pressure, high responsibility

Advantages of Positive Stress -

 ability to realize when things are wrong and need to be fixed.
 helps our body tell us when we need to do things basis the needs of
every day life.
 an excellent way of initiating the invention and problem solving process
by providing more creative solutions.
 has been linked to many scientific discoveries, technological advances
and creative designs.
 can also help us to know when we need medical care by altering us to,
when we are experiencing discomfort or other medical concerns.