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Enhancing ICT Skills in Wa Senior High Technical School
Enhancing ICT Skills in Wa Senior High Technical School
CHAPTER ONE
INTRODUCTION
Technology affects all our lives, whether working in K-12, higher education or the corporate
world. Tomorrow's problems are developing today, and we need to develop possible
responses to potential changes. Society is experiencing a period of unprecedented change our
decisions today will have a significant effect tomorrow. (Weingand, 1995)
Importantly, professional development activities need to be designed in a way that ensures that
the teachers’ time, the students’ time and the time of the technology specialist pay off in
increased student achievement (Barnett, 2002; Barnett, 2003).
In the case of Ghana, the little background study has shown that most teachers in our schools
hardly use any technology tool/device in teaching and learning. Most schools do not have
even a single computer yet they do ICT. This shows that teachers who are at the center of
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implementation, lack the skills to use the technology in teaching. There was a situation a
teacher gave the full meaning of ICT as “Information Computer Technology”
(myjoyonline.com).There are no also proper systems in place to check the various indicators,
hence poor supervision on the side of many administrators.
With the advent of proposed module for the ministry of education, if the above mentioned
problems are not eradicated, then, they would be brought to the barest minimum.
Another problem was the students' perception that the subject was not examinable and it was
only fused into integrated science and the negative perceptions on career opportunities in the
field of ICT. As a result of the problems mentioned, the subject became more abstract to the
students and students did not found Information and Communication Technology lessons
interesting and hence performed poorly during assessment. This study tried to improve ICT
skills of SHS two students of Wa Senior High School Technical.
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The specific objectives are:
To find out the implementation of educational technology standards in Wa Senior High
School.
To develop the ICT skills of students Wa Senior High School to enhance teaching and
learning of ICT.
To create the awareness for students in of Wa Senior High School the use of ICT skills
2. How can ICT skills be develop in Wa senior High Scholl so as to enhance teaching and
learning?
3. How can students be made aware of the use of ICT skills for effective learning?
4. What can be done to encourage students to effectively use ICT for learning and
discussion?
It tells the reader why the study is important and indicates the reasons for the researcher's choice
of a particular problem (McMillan & Schumacher, 1993). This study will serve as a useful
material for stake-holders in education in times of policy making towards teaching and learning
of Information and Communication Technology. The study will also serve as the basis for other
researchers who would like to research into the use of ICT skills to enhance the performance in
the learning of Information and Communication Technology. This research will again serve as
resource material for the ICT teachers in the school. Last but not least the study will seek to
enhance the performance of students and also improve the teaching techniques of the
researcher.
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1.6 Scope of the Study
The study was done in Wa Senior High Technical School for which only SHS two students
considered. As a result, the study cannot be generalized to involve the whole school or other
schools in Ghana
The study, partly due time constraint cover only 2C, 2D and 2A Home Economic and Technical
classes respectively out of eleven classes for the second years. There were many more things
that could have been found out if all the second years were used for the study. Also, getting
maximum co-operation from other colleague ICT teachers was a problem as they were busily
going about their assigned duties.
This research report is organized into five chapters. Chapter one is introduction. It includes
background of the study, the statement of the study, objectives of the study, research questions,
significance of the study, scope of the study and limitations. Chapter two presents the review of
the related literature of the study. Chapter three covers the methodology of the study. It includes
the research design, the population, sample and sample selection, data – gathering instruments
and data collection procedures. It also presents the intervention designs implemented for the
study. Chapter four presents the research findings and discussions. Chapter five presents
summary of findings, conclusion and recommendations of the study. It also gives suggestions
for further studies.
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CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
In order to address the research questions described in the previous section, a variety of
research databases, journals, reports, policy documents and web sites were reviewed to draw
together appropriate research evidence to address the core question of what literature exists in
relation to the use and improvement in ICT for leaching and learning in Wa Senior
High Technical School. The scope of the literature review focused on both formal and informal
sources inside and outside the classroom.
Facilitative teachers are less protective of their constructs and beliefs than other teachers,
More able to listen to learners, especially to their feelings inclined to pay as much attention to
their relationship with learners as to the content of the course, apt to accept feedback, both
positive and negative and to use it as constructive insight into themselves and their behavior.
There are strengths and weaknesses in each learning styles. Honey and Mumford argued that
learning is enhanced when people think about their learning style so that they can build on
strengths and work towards minimizing weaknesses to improve the quality of learning.
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Also,action learning is the approach that links the world of learning with the world of action
through a reflective process within small cooperative learning groups known as ‘action
learning sets. The ‘sets’ meet regularly to work on individual members’ real-life issues with
the aim of learning with and from each other. Revans (1978) said that there can be no
learning without action and no (sober and deliberate) action without learning. He argued that
learning can be shown by the following equation, where L is learning; P is programmed
knowledge (e.g. traditional instruction) and Q is questioning insight. L = P + Q. Others have
researched and taught about this approach, andargued that action learning is ideal for finding
solutions to problems that do not have a ‘right’ answer because the necessary questioning
insight can be facilitated by people learning with and from each other in action learning ‘sets’.
In order to investigate students’ ICT Skills level at the SHS level, there is the need to
better understand the factors that influence it. Several studies on ICT skills level by
students’ have identified a range of factors influencing uptake and implementation. In this
study, the researcher adapted action and peer consultation learning theories, which are ways of
learning with fellow students. In small groups, the students’ submit issues from their work for
systematic discussion with their colleagues. It focuses on an instrument of professionalization
that enjoys a growing number of users. It is regarded as an optimal method of learning
that brings learning close to professional practice: action learning (Revans, 1978; de Haan,
2004). Action learning brings fellow learners from different classes but the same
level/form together to jointly and methodically reflect on issues they encounter in their
various classes. Action learning can be given shape and form in various ways: more or less
structured, planned, and embedded in management systems.
Action learning is an instrument that has been applied in management consultancy for the
past decades, and is supported by professional organizations and networks. The
characteristics of the action-learning groups that have participated in this study are the
following:
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• A relatively homogenous composition: 4 to 8 participants, most of whom without prior
experience with action learning. Groups consisted of
Internal consultants in a certain area of specialization such as in policy, finance,
HR;
Managers with a comparable role in their organization; and
External consultants with comparable experience;
• A commitment of the group of professionals to attend about 10 sessions within a 4-10
weeks interval, making use of an external facilitator for about 5 sessions; where the
facilitator’s aim was to pass on the role of facilitator.
• A strong structuring of the sessions using action-learning methods and a clear division of
roles between one consultation seeker, a number of “coaches” and one process facilitator.
Kolb (1984) describes a cyclic learning model containing two polarities of learning and
covering four different learning styles:
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2. Assimilating occurs based on the combination of“abstract conceptualization” and“reflective
observation”. Assimilators incorporate contrasting observations and reflections into an
integrated explanation or theoretical model. This style is characterized by fitting disparate
reflections into concepts or an encompassing theoretical framework.
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2.3 Empirical Basis of the Study
Today computers in schools around the world are both a focus of study in themselves and a
support for learning and teaching (educational technology). Rationale can be presented for
both computer literacy and using computers as part of educational technology. This review
concentrated on the latter but addressed the issues surrounding computer literacy where
relevant. The focus of this review was concerned with the use of computer technology as an
aid to learning and teaching in schools and that eventually become a core foreconomic
transformation as a country.
Thus, the Government of Ghana has placed a strong emphasis on the role of ICT in
contributing to the country’s economy. The country’s medium-term development plan captured
in the Ghana Poverty Reduction Strategy Paper (GPRS I&II) and the Education Strategic Plan
2003-2015 all suggest the use of ICT as a means of reaching out to the poor in Ghana
(Mangesi, 2007).
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worthwhile and authoritative reports to classmates and to make meaningful contributions
to efforts aimed at solving school or community problems. It means being able to determine if
the use of technology is making our children better citizens, better consumers, better
communicators, better thinkers or better people.
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2.3.3Survey of ICT and Education in Ghana
Mangesi(2007) identified a number of factors that hinder proper integration of ICT in Ghana
which include the following:
• Access to ICTs still remains highly inadequate and unevenly distributed through Ghana,
with an urban bias.
• The capacity of teachers and educators to deliver policy still remains low with many averse
to adopting ICTs in the classroom or with inadequate skills
• There is a lack of adequate collaboration between the Ministry of Education and Ghana
Education service or other implementation Agencies such as Departments, and
Agencies.
• There are inadequate partnerships and collaboration between the ministry and the private
sector.
2.3.4 Ghana and ICT: Strides, Challenges and the Way Forward
A Wide Area Network called the Research and Educational Network (REN) was also
established in 2000 with the help of the World Bank INFODEV project where Ghanaian
Universities and local research institutions such as CSIR and Ghana Atomic Energy
Commission were linked to serve as nodes for the broad network. This network among other
things, is to create an enabling environment for the use of ICT, foster information exchange
among local scientists and to facilitate the interactions and collaboration between researchers
in institutions and the world,
Ghana also signed an agreement with Microsoft Corporation under which the largest and
richest ICT Company in the world provides resources to improve ICT education in Ghana. It
is important to note that Ghana in 1995 became the first country in the Sub -Saharan Africa to
have full Internet connectivity.
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2.3.5 Use of ICT for Education, Research and Development in Ghana: Challenges,
Opportunities and Potential
The major challenge facing the development of the full potential of ICT for education,
research and development in the county is brain drain which has resulted in the lack of the
critical mass of ICT-engineers and scientists relevant for undertaking ICT-related project
professionally. Another major obstacle is the lack of an enabling environment and a sound
ICT-roadmap and strategies by policy makers resulting in uncoordinated and unsustainable
ICT-development activities. Other problems include:
To develop the full potential of ICT in Ghana, there is the need for an ICT Taskforce with
representatives from all stakeholders.
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2.4 Expectations for Schools in Ghana
The above researches made in other countries have shown that technology is a new driver
that can take our economy to the next level. Countries such US, India, China, and
United Kingdom, etc. have taken the lead and as we are still crawling in the lower
level of technology we must learn lessons from these countries in the areas which they
succeeded.
Based on the various studies above, most important factors relating to a successful integration
of technology in education is effective leadership. Often, the drive for a technology initiative
can will be a visionary administrator thus someone who leads the development of a shared
vision and philosophy for school improvement, form partnerships, solicit the support of the
Community and educators, leverage resources, and provide effective oversight. However,
leadership comes from the state government which in our case, still struggling with even
classrooms infrastructure. It is the opinion of the researcher that the state legislature in
collaboration with Ministry of Education has to create a vision and identify goals for
integration of technology across all aspects of our education.
Internationally, nationally and locally, there is widespread of Ghanaians agitating for the use
of computers in schools and a belief supported by an increasing weight of research that this
should have a positive impact on students. There are three clear rationales for the effective
implementation of ICT in schools to:
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Effective implementation of ICT in schools involves a large investment in a variety of
resources at many levels. Therefore, there is a need to address accountability for expenditure
on ICT. Hence, the need for evaluating and monitoring model for Ministry of Education to
ensure effectiveness and efficiency at all levels. Although technology integration is a difficult,
time-consuming, resource-intensive endeavor, its results improves learning and teaching. Many
teachers and administrators who believe that technology integration is more trouble than it is
worth are willing to use it in their classes if they see a benefit in it for their students. Over
time, technology use changes the way teachers teach. As they grow in their use of
technology, they become more willing to experiment, their teaching becomes more student-
focused, and they tend to establish collaborative working relationships with other teachers
(Dwyer et al., 1991).
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CHAPTER THREE
This chapter focuses on the methods used to address the research questions. Though several
methods are available to do same tasks, the study adopted the following methods to answer the
stated questions of the study.
This section presents a detailed description of how the research was conducted. McMillan and
Schumacher (1993) considered the research design as the plan and structure of the investigation
used to obtain the evidence to answer research questions. The purpose of the research design is
to provide valid and accurate answers to the research questions. The design was based on
descriptive and explanatory method.
This subsection talks about students who participated in the study and data collection
instruments. The targeted population consisted of students from 2D Home Economics, 2A
Technical, and 2G General Art classes.
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However, it is less complicated, less expensive, and can prove perfectly adequate when it does
not intend to generalize findings beyond the sample in question (Marion, 1995).
1.4.1 Observation
The researcher observed students during a lesson in the areas of how students asked and
answered questions in class, what skill did they apply on practical lessons, how accurate they
are in performing an activity, what students did at the computer laboratory; class test and
recorded scores in class test and examination as well as what students did after classes.
3.4.2Interviews
Interview guided was used by the researcher for the interview and informal interviews were
held with some students based on their problems and needs. For example, practicing skills,
teaching methods, practicing time etc. were areas students were interviewed.
3.4.3Questionnaires
The researcher gave questionnaires to students and guided them to fill the questionnaires.
It must be pointed out that previous performance of students were checked and compared. The
students past reports, test, and assignments were looked at.
The accuracy of any research depends on the consistency of the instrument and procedure used
in collecting data, hence the use of interviews, questionnaires, observation, and document
analysis in collecting data for the research analysis. The entire instruments were valid and
reliable for the study.
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3.6 Intervention Design and Implementation
This subsection deals with how the researcher addressed the problem in question.
3.6.1 Pre-intervention
The poor performance and participation of 2D, 2A and, 2G students in learning of Information
and Communication Technology at Wa Senior High School Technical were identified by the
use of questionnaires, observation, pre-test, interviews and document analysis.
3.6.2 Intervention
Peters (1967) suggested that any method of teaching employed by a teacher must put the pupil
in a situation where the student is learning, where some sort of task is presented to him/her. It is
the teacher's responsibility to motivate students to learn. Hence, the use of ICT skills to improve
learning performance in ICT was seen to be appropriate and also ICT specialists were invited to
give a talk on the career opportunities in ICT to students in order to change their perceptions on
luck of job opportunities in ICT.
3.6.3 Implementation
The researcher used various learning approaches and techniques to teaching and action learning
theory to teach the students. The researcher put, students into small groups known as ‘sets’. The
‘sets’ met regularly to work on individual members’ real-life issues with the aim of learning
with and from each other. The students were made to apply the skills obtained in classes and
free periods with some sort of assistance from the researcher. It was observed that students
went to computer laboratory not only to observe their regular lessons but to practise their ICT
skills. The ICT skills actually helped the students to enhance their performance.
The talk on the career opportunities in ICT skills also helped the students to develop positive
attitude towards the subject. The students were made to constantly practise the skills in order to
make them active participants in learning the subject. Practical assignments were given to
students to foster their practical skills.
They actively involved themselves during lessons. After the administration of post-test, it was
observed further that the students' level of performance in the learning of Information and
Communication Technology had improved to an appreciable level of 76%.
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CHAPTER FOUR
4.1Introduction
This section looks at the data collected from the students (the second year students taken as
intervention target group) in the school. The study represented the data statistically and arrived
at the result through questionnaires, interviews, observations, pre-test, and post-test during the
study. The data have been qualitatively and quantitatively analyzed. To ensure success of the
study, the information gathered from the observation, questionnaire given to the students and
the interview granted to students and some teachers were analyzed in respect of the research
questions.Some of the outcome have been put in tabular form.
4.2 Pre-intervention.
Before the introduction of the intervention, data obtained initially were organized and
summarized in the following tables.
Questionnaires were designed for students to find how involved they were in ICT during and
after lessons and the results were put on the Table 4.1 below.
Table 4.1 Students involvement in ICT during and after ICT lessons
Often 17 34%
Never 21 42%
Total 50 100%
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Before the intervention, as indicated in the Table 4.1 above, 21 students representing 42% of the
respondents said they never involved themselves in ICT lessons because they were not given
the opportunity due to the methods of teaching used by their teachers. 12 students said very
often they took active part in ICT lessons in the form of demonstration and discussion. 34%
representing 17 students said sometimes they took active part in ICT lessons. This implies that
few students were always involved in ICT lessons before the intervention.
Yes 10 20%
No 34 68%
Neutral 6 12%
Total 50 100%
34 students responded “No” to the question representing 20% of the respondents and six
remained “Neutral” with a complaint that they were not allowed to practice the theory of ICT
and the lessons were boring with the subject. Others stated that inadequate computers at the
computer laboratory as a factor. This indicates that most of the students do not have interest in
ICT before the intervention.
Before the intervention students were questioned on the use of computers in the computer
laboratory and their results were presented in the Table 4.3below.
TOTAL 50 100%
Table 4.3 above indicates out of 50 students who responded to questionnaire during the period
of the research, 36 students representing 72% of the students went the computer laboratory
during free periods to play computer games, 11 students representing 22% went there to practise
Mavis Beacon and only 7% went to the computer laboratory to practise ICT skills which
implies student go to the laboratory not to learn but for other purposes.
Questionnaires were meted to students to find out their opinion on the choice of type of
teaching method before the intervention and the table below shows the responds.
Action learning 2 4%
lecture 9 18%
Discussion 11 22%
Demonstration 28 56%
Total 50 100%
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(Source: Authors’ field survey, 2014)
Table 4.4 above indicates that 56% and 22% chose demonstration and discussion respectively
as a preferred teaching method they would like their teachers to use in teaching them ICT. They
gave a reason that simulation and demonstration tended to involve them during ICT lessons and
were able to practice after ICT lessons. Only 18% chose lecture as their preferred method of
teaching and two chose action learning as their choice because of the name. This implies
students did not had any knowledge of action learning before the intervention.
The two ICT teachers in the school were questioned about their opinion on the use of action
learning method of teaching and their responses are given in the Table 4.5 below.
Yes 0 0%
No 2 100%
Neutral 0 0%
Total 2 100%
From the Table 4.5, none of the teachers used action learning in teaching. They were all using
the lecture and traditional methods of teaching which amount to students unable to grabbed ICT
skills.
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4.3 Post-intervention
After the researcher had implemented the various intervention, the following results were
obtained from the questionnaires distributed, interview and post test administered.
Table 4.7 below indicated students involvement in ICT during and after lessons after the
intervention.
Table 4.6 Students’ involvement in ICT during and After ICT lessons
Often 11 22%
Never 4 8%
TOTAL 50 100%
Most students as indicated in the Table 4.6above responded that they took active part during
lessons representing 70%.This perhaps is as a result of the intervention which sought to put the
learner at the center of teaching and learning process.
Table 4.7 below shows how students’ interest in ICT was raised after the intervention
Yes 44 88%
No 6 12%
Neutral 0 0%
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Total 50 100%
Table 4.7 above has shown that 88% of the students representing 44 students who responded
“Yes” to the questionnaire saying that their interest in ICT as a course and a subject of study has
increased tremendously and the reasons given to their sudden change of mind is because they
were aware of the career opportunities in ICT and the benefits of ICT to today’s trend of
development. Another reason given by the students was that they were able to put into practise
what was taught in classroom. Thus, they got the opportunity to practise ICT at the computer
laboratory and with action learning.12% representing six students said “No” and did not give
any reasons for their choice.
TOTAL 50 100%
The Table 4.8 above indicates after the intervention, 56% representing 28 students used for the
study went to the computer laboratory during their leisure and free periods not only to play
games and practice Mavis Beacon but also took time to practice ICT skills, 30% went there to
practice Mavis Beacon and 14% went there during leisure periods to play games. This
improvement is as a result of the intervention.
lecture 4 8%
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Discussion 7 14%
Demonstration 11 22%
Total 50 100%
Table 4.9 above indicates that 56% and 22% chose action learning and demonstration
respectively as a preferred teaching method they would like their teachers to use in teaching
them ICT. They gave a reason that action learning and demonstration tended to involve them
during ICT lessons and were able to practise after ICT lessons. Only 8% chose lecture as their
preferred method of teaching and gave no reasons for their choice. This indicates that the aim of
the intervention was achieved.
Yes 2 100%
No 0 0%
neutral 0 0%
Total 2 100%
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From the Table4.10, teachers began to use action learning in teaching students to improve their
skills in learning ICT because they realized that action learning allowed students to lay their
hands on practical and the teacher acted as a facilitator.
The results of the pre-test and the post-test were analyzed into frequencies and percentages.
Percentages and frequencies of students’ scores in the pre-test conducted and before the
intervention are shown in the Table 4.11below.
100-80 0 0%
75-79 1 2%
70-74 1 2%
65-69 3 6%
60-64 3 6%
55-59 6 12%
50-54 10 20%
40-49 18 36%
39-0 8 16%
TOTAL 50 100%
Percentages and frequencies of students’ scores in the post-test exams conducted were
represented in the Table 4.12.
100-80 7 14%
75-79 8 16%
70-74 5 10%
65-69 11 22%
60-64 9 18%
55-59 4 8%
50-54 3 6%
40-49 1 2%
39-0 2 4%
TOTAL 50 100%
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From the Table 4.12 above, it was observed that out of 50 students who took part in the post
test, 14 % representing seven students scored 80% and above.This shows an increase in percent
from the previous 0%, 20 students scored between 60 and 69 percent. Only three students
representing 6% scored below the pass mark of 50%. The result shows that the students’
performance has improved tremendously and this can be attributed to the implementation of the
intervention design.
Students who had no interest studying ICT at the tertiary level had a change of mind and were
willing to pursue the course at the tertiary level when given the opportunity.
Comparing the pre-test and post-test analysis, it shows that students’ level of performance had
improved and were doing better than before. In the post-test analysis, the students’ performance
was better than during pre-test and 83% of the students passed mark. This improvement was a
result of the intervention introduced. The students were encouraged to take ICT very serious as
they did for the other subjects. To conclude, action learning has really helped to enhance
students’ performance in learning ICT and had affected their level of participation and
improved their skills.
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CHAPTER FIVE
This section of the project gives a summary of the key findings and provides conclusion to the
study. The study further gives recommendations.
To come out with a solution or solve the problem the researcher chose the use of action learning
as the most appropriate method to enhance the performance of students in learning ICT at Wa
Senior High Technical School. The research enhanced the skills of the students in learning ICT
considerably to an appreciable level. Their interest level increased and their commitment to
learning ICT and their level of involvement in class activities also improved. The
implementation of the design though did not give a hundred percent result, students’ level of
skills increased to 80% after post-test.
It was also found that teachers who were using the traditional methods of teaching were now
using activity-base and action learning method to teach the students.
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5.3 Conclusion
Results of the study shown that when students are allowed to take active part in a lesson by
using the appropriate method of teaching can perform very well in learning ICT. Students can
also do well when they are given the opportunity to explore and learn by doing. The result also
show that when teachers use appropriate method of teaching students are able to learn well. It
is therefore up to teachers to search for and use appropriate teaching methods to help learners
learn well. The research revealed that the of use activity method that is action learning as one of
the best methods of teaching ICT that can effectively help learners to learn and involve learners
in the learning process.
5.4 Recommendations
Education in today’s modern world has grown from strength to strength through the fast
development of Information and Communication Technology; these changes should influence
policy makers in education to effect changes in our educational policies. Teacher should
therefore change or redesign their teaching strategies to suit the changes in education.
The following are some of the recommendations suggested for policy makers, teachers and all
other stakeholders in education in our country Ghana.
2. Teachers should try as much as possible to make use of action learning alongside
demonstration and discussion methods of teaching ICT.
3. Students should be encouraged to see ICT subject as equally good course one can study.
4. Heads of our various schools should use fees collected as ICT fee to buy equipment for
their ICT centers.
5. There should be a talk in every facet of education to let the students know the carrier
opportunities in ICT.
6. There should be enough practical session in teaching and learning of ICT to give
opportunities to students to explore.
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7. Stakeholders in education should make it a policy to supply schools with enough
computers for effective implementation of the ICT concept in schools.
8. Schools should employ computer laboratory assistant and technicians to maintain, repair
computes and control their laboratories.
9. Students should be given task all the time to come and occupy them out with a solution.
10. Teachers should spend additional time at the computer laboratory to give support to
students.
11. Teachers should give immediate feedback to their students all the time especially on
exercise of practical content.
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Coughli &Limke (1999). Redefining teacher excellence. Theory into practice,
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APENDIX A
STUDENTS QUESTIONAIRES
Please kindly read the questions and carefully tick [ ] the appropriate box against each
statement or question.
Background information
Questions
Yes [ ] No [ ] Neutral [ ]
…………………………………………………………………………………………
3. What did you do at the computer lab during your free or leisure periods?
4. Among the methods your teacher used in teaching ICT, which of them do you prefer?
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5. Use the following measuring scale to answer questions in the table below. Tick (√ ) only one.
NO Statement SA A N D SD
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36