RIZAL TECHNOLOGICAL UNIVERSITY

Cities of Mandaluyong and Pasig

College of Arts and Sciences
Department of Statistics

April 4, 2023

Mrs. Jovita Ocharan

Administrative Officer V
Human Resource Management
City Government of Cabuyao

Dear Mrs. Ocharan,

We hope this letter finds you well. We are writing because we are designing a questionnaire for
our research and would greatly appreciate your expertise in validating it.

The questionnaire intends to collect data on Employer’s Feedback on Graduates’ Quality of

Work and Work Performance. However, we know that it is important to have the questionnaire
validated by an expert to ensure that it measures what it intends to measure.

We would be grateful if you could review the questionnaire and provide your feedback on its
content, structure, and validity. We are particularly interested in your assessment of the questions'
relevance and appropriateness to the research topic. Any suggestions you may have for improving
the questionnaire will be put into consideration

We have attached a copy of the questionnaire to this letter and a brief overview of our study.
Please feel free to contact us if you have any questions or require any further information.

Thank you for your time and expertise. We look forward to hearing back from you.

Sincerely,

Angelo Joseph R. Castillo Bea May R. Nonoy

Researcher Researcher

Floradel F. Labaco Kathleen F. Dela Peña

Researcher Researcher

Rachel Joy N. Dayag

Researcher

Noted by:

Faustino E. Oguan Jr. PhDTE

Thesis Professor

2nd Floor Main Academic Building, Boni Avenue, Mandaluyong City, 1550Tel. No. (02) 8534-8267 local 1207 |
statistics_department@rtu.edu.ph
 Employers' Feedback on Graduates' Quality of Work and Work
Performance: Inputs to Curriculum Enhancement and Career
Developments Strategies

Study Background

Employers’ feedback serves as an evaluation of an employee on the performance it

presents. The university’s feedback from its alumni employers is the true gauge of how well
the educational programs are implemented. It is based on how effectively graduates use
their newly learned information and abilities in their actual workplace situations. The
appearance of the graduates' abilities, expertise, and skills in their separate workplaces
illustrates the effectiveness of a specific educational program delivered by a particular
educational institution. Feedback serves not only to encourage an employee to reach their
full potential but knowing where their weak points are and what they can improve to be even
better. In summary, the idea is to carry out an in-depth analysis so that, in future feedback,
the findings can be used in the search for increasingly better performances. Universities can
find standard guidelines that will help improve the insertion of young people in the world of
work, allowing the minor loss of time to achieve a space in the productive world.

The study sought to know the opinions of employers on the competencies of the
graduates of the Statistics program through assessments by the employers; to create
programs and strategies that allow the institutions to know the quality of the academic
training and skills that it provides to produce employable and skilled graduates. It will also
show the work of BS Statistics graduates in terms of their knowledge and understanding of
their discipline, innovativeness, social intelligence, responsibility, and digital literacy. The
paper will focus on the employers’ feedback regarding the quality of work and work
performance of the graduates. And the employers’ feedback in the study will serve as input
to curriculum enhancement and career development strategies.
 EMPLOYERS’ FEEDBACK ON GRADUATES’ QUALITY OF WORK AND WORK
PERFORMANCE: INPUTS TO CURRICULUM ENHANCEMENT
AND CAREER DEVELOPMENT STRATEGIES

SURVEY QUESTIONNAIRE

GUIDE: Fill in on the information needed and put (✓) on the space provided.

PART I. Employee’s Demographic Characteristics.

Sex: Male Female
Age: Yrs. old
Employment Status: Worker: Employed: Self-Employed:
Years of stay in the Company:
Position:

PART II. The following Questionnaire will be measuring the quality of work base on their Competence,
Commitment, Credibility and Caring. Please Rate your answer on the basis of 1 to 5 (1 being the lowest and 5 being
the highest)

2.1 Quality of work base on competence.

Competence Measure 1 2 3 4 5
1. Proper Communication
2. Work Management
3. Leadership
4. Problem solving
5. Risk-taking
6. Adaptability
7. Conflict resolution
8. Teamwork
9. Decision making
10. Flexibility
Legend: 1 – Poor 2 – Fair 3 – Good 4 – Very Good 5 – Outstanding

2.2 Quality of work base on Commitment.

Commitment Measure 1 2 3 4 5
1. Self-Empowering
2. Duties Performance
3. Work Role Knowledge
4. Value in work
5. Readiness
6. Willing to learn
7. Professional Criticism
8. Knowledge in their Limits
9. Work Environment Adaptability
10. Straightforward Person
Legend: 1 – Poor 2 – Fair 3 – Good 4 – Very Good 5 – Outstanding

2.3 Quality of work base on Credibility.

Credibility Measure 1 2 3 4 5
1. Analytical
2. Reliable
3. Trustworthy
4. Modest
5. Personal Integrity
6. Socially Responsible
7. Objectivity
8. Genuine
9. Team player
10. Result-Oriented
Legend: 1 – Poor 2 – Fair 3 – Good 4 – Very Good 5 – Outstanding
2.4 Quality of work base on Caring.
Caring Measure 1 2 3 4 5
1. Visionary
2. Promotes empowerment
3. Active listener
4. Supportive
5. Follows constructive Criticism
6. Sharing of personal growth
7. Respectful
8. Security and safety
9. Team player
10. Well-being and Life-balance
Legend: 1 – Poor 2 – Fair 3 – Good 4 – Very Good 5 – Outstanding

PART III. Employers’ Feedback on Employees Performance of the Graduates

Caring Measure 1 2 3 4 5
1. Proficiency and mastery of Standard Operating
Procedures as demonstrated in actual performance of
work
2. Ability to grasp new ideas and instructions; including
perception and trainability
3. Able to maintain harmonious relations with co-
employees, superiors and the customers
4. Show/s enthusiasm in performing functions and
assignments
5. Regularity of attendance and punctuality
6. Self – motivation; self – starter; predisposition to act
as situation demands
7. Diligence and effort exerted in performing functions
and assignments without easily giving up physically
8. Drive to complete assignments without easily giving
up physically
9. Give/s due respect for those who occupy positions of
authority as well as the rights of others
10. Show/s enthusiasm in performing functions and
assignments
Legend: 1 – Poor 2 – Fair 3 – Good 4 – Very Good 5 – Outstanding