Hildah, a Parimatch customer support representative, is assisting a customer who is having issues withdrawing funds from their account. Hildah informs the customer that they must undergo KYC verification by providing clear photos of the front and back of a valid government ID, such as a driver's license, national ID card, or international passport, in order for Parimatch to comply with anti-money laundering regulations and process the withdrawal request. The customer agrees to provide the required ID documentation.
Hildah, a Parimatch customer support representative, is assisting a customer who is having issues withdrawing funds from their account. Hildah informs the customer that they must undergo KYC verification by providing clear photos of the front and back of a valid government ID, such as a driver's license, national ID card, or international passport, in order for Parimatch to comply with anti-money laundering regulations and process the withdrawal request. The customer agrees to provide the required ID documentation.
Hildah, a Parimatch customer support representative, is assisting a customer who is having issues withdrawing funds from their account. Hildah informs the customer that they must undergo KYC verification by providing clear photos of the front and back of a valid government ID, such as a driver's license, national ID card, or international passport, in order for Parimatch to comply with anti-money laundering regulations and process the withdrawal request. The customer agrees to provide the required ID documentation.
Hildah (01/12/2022, 04:55:55): Hello Welcome to Parimatch Customer support ,
I am Hildah, How may i assist you today ?
Hildah (01/12/2022, 04:56:09): Hi, welcome to Parimatch Customer Support, we hope you are doing well today🙂. (01/12/2022, 04:56:26): Good Hildah (01/12/2022, 04:56:55): Alright (01/12/2022, 04:57:16): I wanted to withdraw it will decline Hildah (01/12/2022, 04:57:36): We sincerely apologize for any inconvenience caused Hildah (01/12/2022, 04:58:14): Please may i have your registered mobile number or user ID? (01/12/2022, 04:58:20): +2349039904545 Hildah (01/12/2022, 04:58:53): Please give us a moment while we take a look at your account😊. (01/12/2022, 04:59:02): Okay Hildah (01/12/2022, 05:01:56): Please be informed that you are to undergo the KYC verification process, KYC / Account Verification: (Your ID card is required to enable us process your KYC request in compliance with EFCC KYC (Know Your Customer) Policy) Permanent Voters card Drivers License National ID card not the slip International Passport Please ensure you take clear snapshots of the front and back of the ID card. (01/12/2022, 05:02:42): Okay Hildah (01/12/2022, 05:03:10): Kindly provide any of this required documents {Front and Backside} to enable us further assist you (01/12/2022, 05:03:34): Thank you (01/12/2022, 05:03:51): Can I send it to you Hildah (01/12/2022, 05:04:03): Yes please Hildah (01/12/2022, 05:04:10): You are welcome Hildah (01/12/2022, 05:06:29): Kindly forward Backside too (01/12/2022, 05:07:02): Okay