DOC. NO.

: MKT-F-03-00
CUSTOMER SATISFACTION SURVEY FORM ORIGIN DATE : 01.10.2022
REV. DATE :
SAROOP INDUSTRIES COMPETITOR A COMPETITOR B
S.NO. SURVEY POINTS REMARKS
1 2 3 4 1 2 3 4 1 2 3 4

Consistency in quality
1
of Components
✅ good

Handling of Finished
2
components
✅ goid

Comunication with
3
Customer
✅ need improvement

Handling & resolution of

4
complaints
✅ needimprovment

Development of new
5
products.
needimprovement

OVERALL RATING
✅p good
SUGGESTIONS ( IF ANY)

RATING

1 --> Needs Improvement

2 --> Satisfactory

3 --> Good

4 --> Excellent

Thank you very much for your help.

DATE:13:05:2023

NAME: velmurugan

DESIGNATION:salem, tamilnadu
COMPANY: velmurugan auto electrical works

PREPARED BY : APPROVED BY :