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Home Finding - Virtually Accompanied Service Overview MX HYBRID
Home Finding - Virtually Accompanied Service Overview MX HYBRID
This document provides general information regarding properties viewings, offering guidance to assist you with your
house selection, with the virtual accompaniment of your DSC.
Your Dwellworks consultant will provide virtual support before, during and after your home search tour, to guide you
with your Home Finding Program.
Local Program Manager (PM), along with the Destination Service Consultant (DSC)
assigned to work directly with you, will schedule a call with you to discuss your property
search requirements.
PM will explain the scope of the program and introduce you to the DSC assigned to work
with you.
PREPARATION
They will discuss with you your requirements and needs, as well as a wide explanation of
the Mexican Local Market Conditions, to assist you finding the best of what is available in
the market.
During the call, they will confirm your arrival dates, as well as your availability for viewings.
PM will send an email with the summary of the conversation
Your DSC will thoroughly research the property market, and will share with you as
much as possible information on options for your review and feedback.
After your selection of properties, DSC will work on the itinerary
Your DSC will contact agents and coordinate appointments as per your selection of
options.
Agents will be instructed to keep social distancing policies.
Payments:
Once the lease is signed, security deposit and first month rent will have to be paid. DSC
PAYMENTS
and Manager will work with you, according to your company guidelines, for this payment.
If needed Manager/DSC will provide banking instructions for wire transferences.
INSPECTIONS When can I move in?
You can move in on the tenancy start date.
Your DSC will coordinate to have a Pre Inspection of the property and will send you the
document for your review. Depending on country regulations, DSC can perform the pre
inspection by herself/himself and send a copy of the document to you and LL, including list
of repairs and others you have requested. If not possible DSC will guide you on the use of
the Walk Through App for you to carry out the pre inspection.
DSC will work with you for the Move In Inspection using the Walk Through App Inspection
Form and provide guidance on the use of this App.
Once the Move in inspection is completed, please send the document to your DSC by
email and she/he will assist to get LL´ to sign it using Docusign.
Your DSC will arrange for the keys to be handed over to you, or for you to collect them
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from the agent on your move in day
Move in inspection
Your DSC will be on hand to answer any queries regarding the report and guide you
through the document to help determine its accuracy
Your DSC will report any anomalies or missed items with the agent and follow up on them
on your behalf
The first hour in your new home….
Walk through the property checking each room
Your DSC will be on hand via voice, video call or Facetime as you move through the
property and to help you with any immediate questions you might have. If you would like
this option, please let your DSC know.
Your DSC will explain the process to pay your utility bills.
DSC will send you options for Cable TV and internet services
UTILITY SET UP DSC will assist you once you need to sign documents to get services
DSC will be available on the installation day in case you need assistance.
Your DSC will also be on hand for any post move in, Settling In support and will share any
information you might need.
GETTING YOU SETTLED
Your DSC will also be on hand to help you with any other items you need to help you settle
into your new home
Your DSC will provide information on requirements to get your bank account set up, such
BANK ACCOUNT AND as bank options and addresses, as well as requirements.
DRIVER’S LICENSE For your Driver´s license DSC/PM will assist you with the form to be completed and
addresses to pay for the driver´s license rights as well as offices to get the document itself.