CATUBIG, Marry Grace P.

APAS, Brethlyne M.

Activities:

A. Online Research: Find an example of the following and print a copy.

Below each picture, put a caption and a short description of how it is
used or how it works.
1. MAINTENANCE WORK ORDER FLOW CHART

Maintenance work order flow chart is used to improve the efficiency and effectiveness of
maintenance operations by providing a clear and consistent process for managing maintenance
requests, prioritizing work, and tracking progress. By using a flow chart, maintenance teams can
identify areas where the maintenance process can be improved, such as reducing response times,
improving communication with customers, and streamlining work order assignments. Additionally, a
flow chart can help to ensure that all necessary steps are followed consistently, reducing the
likelihood of errors or omissions.

2. EQUIPMENT DATA CHART

Equipment data charts are an essential tool for optimizing equipment performance, reducing
maintenance costs, and improving equipment reliability. By regularly collecting and analyzing
equipment data, maintenance personnel can make informed decisions about equipment maintenance,
repair, and replacement, ultimately leading to improved equipment uptime and productivity.

3. MAINTENANCE LOG CARD

Maintenance log cards are an important tool for tracking maintenance activities and ensuring that
equipment is properly maintained over time. By keeping accurate and up-to-date records on the log
card, maintenance personnel can optimize equipment performance, reduce downtime, and ensure
compliance with regulations and warranty requirements.

4. ROOM DATA CARD

Room data card is a document that provides detailed information about a specific room
within a facility or building. It is typically used by architects, engineers, and contractors
during the design and construction phases of a project, as well as by facility managers and
maintenance personnel during the operation and maintenance phases.
 B. How important is Energy conservation in the organization especially in
hotel industry? Give 5 examples and discuss.
Energy conservation is critical in the hotel industry, where high energy consumption is required to
maintain guest comfort and satisfaction. Here are five examples of how energy conservation is
important in the hotel industry:

1. Energy-efficient lighting: Hotels can replace traditional incandescent bulbs with energy-efficient
LED bulbs, which use less energy and last longer.
2. HVAC systems: Hotels can install energy-efficient heating, ventilation, and air conditioning
(HVAC) systems that are designed to use less energy while maintaining guest comfort.
3. Water conservation: Hotels can implement water conservation measures, such as low-flow
showerheads and toilets, to reduce water consumption and energy use.
4. Renewable energy: Hotels can invest in renewable energy sources, such as solar panels or wind
turbines, to generate their own energy and reduce their reliance on grid electricity.
5. Energy audits: Hotels can conduct energy audits to identify areas where energy consumption can
be reduced. An energy audit can help hotels to identify energy-efficient technologies, as well as areas
where staff behavior can be improved to reduce energy consumption.

C. 5 Sample areas to maintain in hospitality establishment, and appropriate

type the maintenance to apply.
There are many areas in a hospitality establishment that require regular maintenance to ensure that
they are clean, functional, and safe for guests. Here are five sample areas to maintain, along with the
appropriate type of maintenance to apply:
1.Guest Rooms: Guest rooms are the heart of any hospitality establishment. The type of maintenance
to apply in guest rooms includes preventive maintenance, corrective maintenance, and predictive
maintenance. Preventive maintenance includes routine inspections and cleaning to prevent problems
from arising. Corrective maintenance involves fixing issues that have already occurred, such as
repairing damaged furniture or fixing a faulty air conditioning unit. Predictive maintenance involves
using data and analytics to predict when equipment or systems may fail, allowing hotel staff to
proactively address potential issues before they occur.

2. Kitchen and Food Service Areas: In a hospitality establishment, the kitchen and food service
areas require regular maintenance to ensure food safety and hygiene. The type of maintenance to
apply in these areas includes preventive maintenance, corrective maintenance, and hygiene
maintenance. Preventive maintenance includes cleaning and inspecting kitchen equipment and
appliances to prevent breakdowns. Corrective maintenance involves repairing or replacing equipment
that has malfunctioned. Hygiene maintenance includes regular cleaning and sanitizing of surfaces and
equipment to prevent the spread of germs and bacteria.

3. Public Areas: Public areas such as lobbies, hallways, and elevators are high-traffic areas that
require regular maintenance to keep them clean and presentable. The type of maintenance to apply in
public areas includes preventive maintenance, corrective maintenance, and cosmetic maintenance.
Preventive maintenance includes routine cleaning and inspections to prevent issues from arising.
Corrective maintenance involves repairing or replacing damaged or broken fixtures, such as light
bulbs or tiles. Cosmetic maintenance includes painting, carpet cleaning, and other tasks that improve
the appearance of the public areas.

4. Swimming Pools: Swimming pools are popular amenities in hospitality establishments, but they
require regular maintenance to ensure guest safety and comfort. The type of maintenance to apply in
swimming pools includes preventive maintenance, corrective maintenance, and water quality
maintenance. Preventive maintenance includes regular cleaning and inspections to prevent issues from
arising. Corrective maintenance involves repairing or replacing broken or damaged pool equipment.
Water quality maintenance includes testing and balancing the chemical levels in the pool to ensure
that the water is safe for guests to swim in.

5. Landscaping and Grounds: The landscaping and grounds of a hospitality establishment are the
first impression that guests have when they arrive. The type of maintenance to apply in these areas
includes preventive maintenance, corrective maintenance, and aesthetic maintenance. Preventive
maintenance includes regular watering, pruning, and fertilizing to prevent damage to the plants and
trees. Corrective maintenance involves repairing or replacing damaged or broken landscaping fixtures.
Aesthetic maintenance includes mowing the lawn, edging, and other tasks to keep the grounds looking
well-maintained and attractive.

D. Online research: Search for a diagram for the following and explain the
flow of each system.

a. Water system (hot and cold)

A typical diagram for a hot and cold water system in a building includes the following components:
1. Water Supply: The system is connected to the main water supply line, which provides water to the
building.
2. Cold Water Storage Tank: The cold water storage tank stores cold water and is typically located
in the attic or on the roof.
3. Hot Water Storage Tank: The hot water storage tank stores hot water that is heated by a boiler or
other heat source. It is typically located on the ground floor or in the basement.
4. Cold Water Distribution: The cold water is distributed throughout the building through a network
of pipes that deliver water to the taps, showers, and other fixtures.
5. Hot Water Distribution: The hot water is distributed throughout the building through a separate
network of pipes that deliver water to the taps, showers, and other fixtures.
6. Heating System: The heating system is responsible for heating the water in the hot water storage
tank. It may use a boiler, heat pump, or other heat source.
7. Control Valves: Control valves are used to regulate the flow of hot and cold water throughout the
system

b. Swimming pool system

A typical diagram for a swimming pool system includes the following components:
1. Pool: The pool is the main component of the system and holds the water.
2. Skimmer: The skimmer is used to remove leaves, debris, and other contaminants from the surface
of the water.
3. Return Inlets: The return inlets are used to circulate the water in the pool and provide aeration.
4. Pump: The pump is used to circulate the water in the pool and move it through the filtration
system.
5. Filter: The filter removes dirt, debris, and other contaminants from the water as it passes through
the system.
6. Heater: The heater is used to warm the water in the pool.
7. Chlorinator: The chlorinator is used to add chlorine to the water to disinfect it and keep it clean.
8. Drain: The drain is used to remove water from the pool, either for maintenance or as part of the
pool's drainage system.
9. Timer and Control System: The timer and control system are used to regulate the various
components of the swimming pool system, including the pump, filter, and heater.
Overall, the diagram for a swimming pool system shows how each component works together to keep
the pool clean, warm, and safe for swimmers.
 E. Case Analysis. Read the following account. What important lessons
have you learned from the account?
 A burn case in UK led an award to the burn victim of over $3.5
million! In this case, a high water temperature and an improperly
installed mixing valve combined to severely burn a guest who had
taken care to test the water temperature before entering a shower.
The operation of the hot water was so erratic that, even with this level
of care, the guest was seriously injured.
The case described above highlights the importance of proper installation and maintenance of
equipment in hospitality establishments. The failure to install a mixing valve correctly and to maintain
appropriate water temperatures led to severe injuries to a guest, resulting in a significant legal award.
This case serves as a reminder that the safety of guests should always be a top priority for hospitality
establishments. It is essential to follow all safety regulations, including the installation of necessary
safety equipment and the implementation of regular maintenance procedures.
The incident also highlights the importance of regular testing and monitoring of equipment to ensure
that it is functioning correctly. In this case, the erratic operation of the hot water system resulted in the
injury of the guest, even though they took care to test the water temperature before entering the
shower. Regular testing and monitoring could have identified and prevented this issue.
In summary, the case emphasizes the importance of following safety regulations, regular maintenance,
and testing and monitoring of equipment to ensure guest safety in hospitality establishments.
Neglecting any of these aspects can result in severe injuries to guests and significant legal and
financial consequences for the establishment

F. What is the importance of HVAC System in hospitality operation?

The HVAC (heating, ventilation, and air conditioning) system is a crucial component of various
establishments, including the hospitality industry. Its importance lies in several aspects that are
essential for the overall functioning and success of any establishment.
Firstly, the HVAC system ensures that guests are comfortable during their stay. It plays a vital role in
regulating the temperature of the guest rooms and public areas, creating an environment that is
conducive to relaxation and rest.
Secondly, the HVAC system contributes to the health and safety of the establishment's occupants. By
removing pollutants and allergens from the air and preventing the buildup of harmful gases, it ensures
that the indoor air quality is healthy and safe for everyone.
Thirdly, the HVAC system is an energy-intensive component of any establishment. By ensuring that
the system is running efficiently, businesses can save on energy costs and reduce their carbon
footprint.
Fourthly, regular maintenance of the HVAC system can help prolong the equipment's life and reduce
the need for costly repairs or replacements.
Finally, the HVAC system is critical for maintaining operational efficiency. A malfunctioning system
can lead to guest complaints, staff discomfort, and decreased productivity.
In summary, the HVAC system is a vital component of various establishments, ensuring guest
comfort, health and safety, energy efficiency, equipment longevity, and operational efficiency.
G.

Here are a few examples of accommodations with HVAC system problems and how they resolved
them:

Article / Source Accommodation’s HVAC problem How they resolved

name such problem
Hotel in New York City A luxury hotel in New The hotel hired a
York City was facing professional HVAC
issues with their HVAC technician who
system, which was discovered that the
causing guests to feel ductwork was poorly
uncomfortable in their designed and needed to
rooms. be reconfigured. The
technician reworked the
ducts to improve airflow
and ensure that each
room received sufficient
heating and cooling. The
hotel also invested in a
new, high-efficiency
HVAC system to prevent
future problems.

Resort in Hawaii A popular resort in The resort management

Hawaii was struggling team hired an HVAC
with inconsistent specialist to design a new
temperatures and system that would
humidity levels in their address the issues they
guest rooms. The HVAC were facing. The new
system was found to be system was installed,
outdated and in need of which included updated
an upgrade. controls and sensors to
better regulate the
temperature and humidity
levels. The resort also
trained its maintenance
team on proper
maintenance procedures
to ensure the system was
functioning optimally.

Hotel in Las Vegas A large hotel in Las The hotel maintenance

Vegas was experiencing team conducted a
 issues with their HVAC thorough inspection and
system that was causing found that the filters were
guest complaints. clogged and needed to be
replaced. They also
discovered that some of
the ducts were obstructed,
which was causing poor
airflow. The maintenance
team cleared the ducts
and installed new filters
to improve the air quality
and airflow. They also
implemented a regular
maintenance schedule to
ensure the system was
regularly checked and
maintained.

In all of these cases, the accommodations faced HVAC system problems that were causing discomfort
for guests. They hired professionals to assess and diagnose the issues, and then took action to resolve
the problems, whether it was through reconfiguring the ductwork, upgrading the system, or
conducting regular maintenance. By addressing these issues promptly and effectively, they were able
to improve guest comfort and satisfaction.