Professional Documents
Culture Documents
Full Business Plan Module 1
Full Business Plan Module 1
Woolmatt
Maasai Market BATA Infinix Oppo Naivas
supermark
shop shop shop Supermarket
et
Kenyatta Avenue
Owner
15%
Equity Bank
25%
Equity Bank
KCB Bank
Hellen Ngina Marvin Murimi
10%
Lucy Chege
Hellen Ngina
Owner
Lucy Chege
13%
KCB Bank
25%
Marvin Murimi
13%
The owner intends to repay loans to the bank together with accruing interests by the fourth quarter of the second fiscal year. The banks
agreed to give a grace period of one year before installments start being made. Installments of Ksh 4,200 will be made to each of the
two banks on a monthly basis for 12 months. The remaining money owed to family and friends will be repaid soon after during the
second quarter of the third fiscal year.
1.5 Product/Services
The business will be engaged in design and production of beads. According to Wikipedia, a bead is a small, decorative object that is
formed in a variety of shapes and sizes of a material such as stone, bone, and shell, glass, plastic, wood or pearl and with a small hole
for threading or stringing. This item is used for creating necklaces, bracelets and an assortment of decorative gowns/attires. They can
be found in a multitude of sizes (1mm-1cm). These beads will later take the form of jewelry in bangles, pendants, waist beads, neck
beads and pins.
The beads that will be produced by the business will be of high quality. They will be made from many materials, in line with customer
specifications. The customer, who is expected to visit the business premises for viewing of available options, will be allowed to make
the major decisions on what colors of beads they want, the materials that they would like to make the beads and other nitty gritty
details of art they want to see in the finished product. Samples are available to clients who want to see. The business will produce
beads of various colors, size and shape to cater for demand in the market. Materials used will be mainly metal, glass and wood. They
will be of high quality. The beads will be packaged into gift boxes which will be in the shape of the bead i.e., if the bead is circular the
boxing will be circular and if the bead is square in shape the boxing will be square.
Customers will be able to enjoy products with good performance. They will also enjoy convenience during order and delivery of the
products. In determining the prices of the products, the business will take into consideration many things among them cost of
production, but will still make sure products are affordable to every customer. Customers will enjoy durable products that do not wear
out easily or quickly. The business will also advise the clients on usage of the products. Clients will also enjoy regular servicing of
their products at a small fee. Warranty is not available due to nature of products.
The business will not be engaged in the mass production of the products, instead it will cater to specific individual needs as dictated by
clients. This will allow clients to proudly take part in the process of coming up with a finished bead product that is totally unique to
them, and cannot be easily found in the populace. This will encourage prospective buyers to choose Belleza beads over other
businesses that offer these products since the Belleza brand will cater and deliver their finest wishes on bead design.
In accordance with Intellectual Property laws, the business will apply for patents as need be, to ensure protection of ideas and designs
from being pirated.
1.7 Industry.
The business will be in the bead and fashion industry. This industry exists in every country, and is mostly found around many
communities in Africa. It dates way back even before the colonial era. Beaders or bead stringers were much respected people in the
community. To this modern era, beads are found in various uses in the country and are still engraved deeply in culture. New designs
that are emerging are appealing to the new millennium population as well as the older generations. It is therefore justified to say that
beads and beadwork are a timeless fashion piece, and that the industry is not going to crumble any time soon.
There are many firms currently working in the industry. They rank from fortune 500 companies like the Kazuri Bead Factory in
Karen, Nairobi, to the small-scale bead stringers in the most secluded part of Maasai land. This shows that many households depend
on bead making to earn a living. Beads speak volumes about different cultures and communities of Kenya. They are very popular with
both local and foreign tourists and many buy them as souvenirs after visiting different parts on the country. This makes the industry
very profitable. However, business usually booms during the holiday seasons when sales peak. It is during this time that people are
most likely to tour different parts of the country for leisure. During the December holiday, most households take trips to places like
Mombasa and Nakuru, among other tourist attraction spots, to see beautiful sceneries and make merry. It is during such events that
they spend the highest amounts of money on beads and jewelry, which they take back home as souvenirs to keep memories of places
and cultures they visited. Other times of the year people also purchase these items, but at a slightly smaller rate than the holidays.
The industry is very labor intensive since a bead stringer has to use his or her hands to craft the beads and make a finished fashion
piece e.g. necklace. There are also some supporting technology to assist in making the beads such as grinding machine, chamfering
machine and fine grinding ball machine. Modern computers and special cameras will also be utilized in designing and taking photos of
the beads for advertisement. The technology adopted in the business will be modern.
The firm, although labor intensive, will only make use of a small team of employees. These will be composed as follows; manager,
overall bead maker, influencer/marketer, at least five junior bead stringers. As the business grows, it will further employ more diligent
workers, who will be trained to be in line with Belleza Beads vision and ethic.
In the past decade alone, many trends have been witnessed in the industry. The market is expected to grow enormously in the near
future due to the fast expanding online and mobile user customer base in rising markets, increase in e-commerce sales, improving in
logistics services, and ease in payment options.
The industry has also adopted newer machines and techniques to produce samples and finished works. Customers are also growing
smarter, and therefore, more and more brands are focusing on creating unique designs that appeal to their specific tastes and demands.
Lately, the industry has had to transition from its traditional way of doing things and embracing a new form that is attractive to
customers. Many people are into customization of their bead pieces, and wish to wear items that are unique to them. Belleza Beads
intends to embrace this new culture fully. Customization has also fueled the drive in the industry for innovation, as firms compete to
produce pieces that will be most appealing to their customers.
The industry has also witnessed a rise in prices of gems and minerals that are used in the making of the beads. This has come after
these gems, which have been dug from the ground for many years, are slowly diminishing and becoming less accessible. This has seen
the industry turn to the most unlikely of material to make the beads with. Some have even become highly guarded trade secrets for
these companies.
To mention another scenario, even the way of doing things has changed. Some firms work and distribute locally, others have national
distribution systems set up. Some artists will design products for larger companies to manufacture; others will design and make the
pieces themselves.
Likewise with the ascent in the fame of savvy business and relaxed clothing, individuals wish to match their everyday, work, and party
outfits with the proper gems that characterizes their exceptional style, while additionally being agreeable to wear it for expanded
timeframes. Therefore specialists accept that in the approaching year, there will be an appeal for light, day by day wear adornments,
attributable to the common sense, solace, and flexibility that they offer.
Thus, the business will interact with customers without bias. Any customer will be able to walk into the premises and place their
orders to the designers and be able to have their items delivered to them. Nonetheless, the business will understand that people are
different and that different people have different tastes. The business intends to study its market and customers and ultimately deduce
their tastes and preferences, so that when a particular individual views templates of designs they can choose what appeals to them
from the multitude of choices.
However, the business will expect major customer base to be composed of designers of clothes in the fashion and design industry,
hairstylists, accessory makers, tourists, the general public (both urban and rural dwellers), and special occasion goers e.g. weddings,
funerals, etc.
The business will anticipate the customers to have very high expectations of the shopping experience and the products they will buy.
Customers will expect the product to be of high performance, this entails that if the product was designed to serve a certain duty for
the customer, it does it exceptionally. The customer will also expect the products to be affordable and easy to maintain, thus
economical to them. Most customers may be turned away if the products are not pocket-friendly both in the short term and in the long
run.
Safety and durability will also be the key concerns of the customer, and Belleza Beads also intends to deliver on this. The products
will also conform to the law thus never bringing future legal and health problems to the customers. This will be done by using
products that have been authorized by the local administration and health community.
Customers will be treated to the convenience of purchasing the goods anytime they want to. The goods will be purchased any time of
the day, week, or month as the business plans to make the products available all through, both online and offline. Belleza Beads
customers can also purchase any quantity of beads as they wish. The business will work hard to not go at any time.
Customers will be treated to a variety of modes of payment. This will include cash, cards, bank, and mobile money transfers.
However, customers will not be able to purchase on credit.
Market Share.
Kazuri Beads Factory,0.2
Belleza Beads,0.3
Rafiki Art,0.06
Fine beads,0.1
Touch of Skin,0.14
Go Glow,0.12
Belleza Beads will be in direct business confrontation with all of these firms and intends to have a substantial share of the market,
preferably 50%, within the first two years of operation.
2.3 Competition.
Every business has competitors. These are majorly other firms that offer the same or similar services within the same market.
According to Wikipedia, Competition is a rivalry where two or more parties strive for a common goal that cannot be shared: where
one's gain is the other's loss. Competition can arise between entities such as organisms, individuals, economic and social groups, etc.
Belleza beads intends to go to great lengths to identify those with who the business shall be in confrontation. The business have
identified seven businesses that will be the major competitors. They are:
1. Kazuri Beads Factory.
2. Rafiki Art.
3. Beauty and Fashion Pioneers.
4. Touch of Skin.
5. Total Fashion.
6. Go glow.
7. Fine Beads.
All these firms produce beads together with other jewelry and fashion items. These firms are majorly based in Nakuru town, having
branches in other parts of the country. This is because Nakuru is an economic hub of tourist activities. It was upgraded to become a
city a few months ago, hence the growth potential is visible. Belleza Beads intends to set up a base in Nakuru even though the
competition is present, this is because, after careful examination, the advantages still outweigh the disadvantages.
The major advantage of the location of Belleza Beads competitors is that since the businesses are almost all based in Nakuru, this
makes the city well known for offering these services. Outsiders flock to Nakuru in search of bead-making services. It is similar to the
Silicon Valley scenario, where a big percentage of big technology companies are located like Facebook, Google, etc. Even though
these companies are next-door neighbors, they are in stiff completion with each other, but from time to time they cooperate and make
mutually beneficial business deals make Silicon Valley widely known for its services in the tech community, and it’s a big boost to the
credibility of startups who tell their customers they are based in Silicon Valley. For Belleza Beads, it will allow the company to keep
track of moves made by competitors and make counter moves.
Needless to say, being in close proximity to competitors has its fair share of disadvantages. There will be a direct comparison of prices
by customers, hence driving prices down. But also, quality will be a priority for every firm, hence customers will not be ultimately
concerned about paying a relatively high price compared to competitors if the products and brand are visibly worth it.
The location of Belleza Beads which will at Maasai Market is advantageous because the place receives a lot of attention for beads,
artifacts, and jewelry hence offering daily customer traffic to the business. Belleza also intends to attract customers by giving them
good prices, discounts, and after-sale services.
The size of the business, competitors will vary. Of the seven that have been listed above three are big businesses, namely Kazuri Bead
Factory, Rafiki Art, and Touch of Skin. Two are medium-sized, namely Beauty and Fashion Pioneers, Total Fashion while the
remaining two are small enterprises namely GoGlow and Fine Beads. Belleza Beads will be a medium-sized enterprise. This is due to
the amount of capital raised and also the proposed plan of the structure of the company. The size of Belleza Beads firm will be
advantageous because it will assist in increasing the volume of output, hence the flow of goods out and cash in. Due to the laws of
economies of scale, a medium-sized company will remain efficient and yet enjoy the benefits of its slightly larger portfolio.
The following table shows how our products compare to those of competitors:
Comparison of Products of Belleza and those of Competitors.
Firms Durabilit Affordabilit Uniqueness Popularit
y y (1-5) y
(1-5) (1-5) (1-5)
1. Kazuri 4 2 1 3
Beads Factory.
2. Rafiki Art. 2 2 3 2
3. Beauty and 3 3 4 4
Fashion
Pioneers.
4. Total 2 1 3 2
Fashion.
5. Go Glow. 2 3 2 3
6. Touch of 1 2 3 2
Skin.
7. Fine Beads. 3 4 4 3
8. Belleza 4 3 4 3
Beads.
Among the business competitive advantages is that the owner, Rose Brenda Gathoni, is very talented, ambitious and has an eye for art
and design. The owner will be very passionate about bead making and intends to put all effort towards making the Belleza brand a
success. The owner has garnered a lot of experience working with beads since a very tender age. Another advantage over competitors
is the business intends to enter the industry with a completely fresh view of things and a spirit of challenging the old norms. This will
enable the company to take the market by storm and attract all the positive attention that will make sales skyrocket.
Overall Weakness and Strength of our Competitors.
Firms. Strength Weakness
1. Kazuri Beads Factory -Very Large -Inefficient in
economies of scale. production and
-Large capital from delivery.
government -Facing copyright 2.4 Method of Promotion and Advertising.
funding. lawsuit.
-Many branches. The goal of advertising and promotion will reach people
most likely to be willing to pay for a company's products or
2. Rafiki Art. -Large capital base -Lack of talented
from wealthy designers. services and entice them to buy. Good advertising and
investors. promotion is a pillar of business success, if not the most
important aspect. Companies spend millions of shillings in
3. Beauty and Fashion -Talented Owner -Facing copyright promotions and advertising every fiscal year. There are
Pioneers. and designer. lawsuit. numerous methods of advertising/promotion and the
-Bankruptcy. marketing team of the business will choose one that will be
4. Total Fashion. -Large capital base -Bad Customer most suitable for the product and business.
service.
5. Go Glow. -Talented designer. -Bad customer At Belleza, owner knows the pivotal role played by
services. successful promotion and advertising, thus the owner will
-Absentee owner. undertake the responsibility of going all out in campaigns
6. Touch of Skin. -Large capital base -Bad employee to drive customers to the business. There is a fundamental
-Location near treatment. yet thin line that marks the difference between promotion
tourist attraction and advertising. Advertising generally refers to controlled,
site. paid messages in the media, while promotion includes paid
7. Fine Beads. -Large capital base. -Poor management. and free marketing activities, such as sales or sponsorship.
Chapter 3.
3.0. Organizational and management plan.
Below is the organization chart to show the composition of the management of the proposed business.
Manager
Deputy Manager
Overall Bead Designer Influencer Marketer
Since the business will be starting come year 2025, the business won't include a big team in the business. As time goes by the
organization management will grow to a whole complete team proportional to the business. At the start, the business will include the
manager who is the sole proprietor of the business, Deputy Manager, financer, Overall Bead Designer, Influencer Marketer, Bead
Designer, Marketers.
The business will be a form of sole proprietor where the owner will handle the business individually. The manager will be Rose
Brenda Gathoni Mumbi. She will also be the owner of the business. Among the owners’ duties will be the major decisions in the
business will be made by the sole proprietor. All the employees will report to the manager of the business, who will also directly
manage and take part in its daily affairs.
The following will be the employees and the team in Belleza Beads:
Manager; the owner and will be making the major decisions in the company. Deputy Manager; will be the second from the manager.
Financer; will deal with all the accounts in the company. Overall Bead Designer; will represent the other Bead Designers. Influencer
Marketer; will represent the other Marketers. Beaders; will be making the beads. Marketers; will b marketing the beads.
The company will also provide meals and snacks to the employees as form of motivation e.g., morning tea/coffee and snacks, lunch
meal, evening tea and snacks. Also, there will be break after three hours of working for the workers to draw more energy and to stay
productive all through the day.
Belleza Beads will use the finest quality materials for its products. Traditionally, the beads used were made from bone, clay, shells,
wood and seeds. The business will continue using the same material to keep the traditional spirit. The business will also look deep into
the modern materials that will suit the century we will be in. For example, the business will use stainless steel wire so as to ensure that
the beautiful wire products such as coasters will not rust over time, strings.
The business will roughly spend kshs. 120,000 in bead design and development. The money will cater for all the materials and
machines needed for the beadwork in the business
The business will be well armed with the modern technology that is the digital machine for beadwork. This will include chamfering
and grinder machines to manufacture the beads, mirrorless camera and Digital Single Lense Reflector camera for online trading. The
business will also be using analogue technique that is use of hands technique to make beads.
The form of technology the business will use won't be the best due to less capital, as the business will not be able to buy most of the
best machines but, it will upgrade to the newest after some few months or years so as to produce the very best.
The business will come up with technology in future by purchasing the most digital machines and equipment. The business will also
come up with programmed technological machine that will give the beads different with patterns.
Total 93,000
The machines that won't be afforded by the business due to low capital, will be hired that is vehicles for transportation once per month
and any other machine that will be required. The machine will be hired at a fair cost depending on the business the machine will be
hired from and the machine itself.
The business will be checking their machines after month and repair them after 3 months to keep them in good condition for efficient
work. Any repair and maintenance will be made from the business the machine will be purchased. The business will entrust engineers
and technicians of the business with the machines for repair and maintenance.
For the first year or so the business will use warranties when repairing the machines and thereafter will take the full cost of the repair
and maintenance of the machines since the business will not be able to hire its own. As the business grows, it will be able to hire its
own person for the repairs and maintenances.
The machines spare parts will be locally available still from the same place the machine will be bought. The two main capital cities
Nairobi and Mombasa as they are known for beadwork and bead work equipments where they will be purchased at a fair cost
depending on which machine needs to be repaired. The amount will range between ksh.5000 to 10,000.
The owner of the business will rent a workshop for the first few years of the business as the owner won't afford a workshop for the
business. The business will hire rent a workshop for 5000 per month.
Belleza Beads will allow expansion in future both workshop area and creating more branches. The owner will rent double workshop
area in future to expand the working area. This will help to accommodate more items, machines and equipments. Also the work area
will hold more workers that will be recruited as Belleza Beads grow. Different branches will be open in different cities in the country
to spread the Belleza Beads work.
Ready Beads
Entrance
Influencer
Designer and Materials Deputy
Machines Manager
Marketers Manager
4.2 Production Strategy.
The materials will always be available in Nairobi and Mombasa cities as they are known of bead making. The business will be making
a purchase of items that will be used for at least two months. This will keep the business active all the time even when the cities will
be short of materials up to the time more goods will arrive.
The business will be planning for the purchasing and transportation of the equipments and materials. Belleza Beads will hire a pickup
that will be used by everyone one especially the Overall Beader and the Influencer Marketer to transport the equipments from the
purchased region to the working place. Other raw materials that are not bulky will be ordered and will arrive as a package. Pickup
hiring will range at kshs 7,000 per day which will be fair enough.
Belleza Beads will require a total of 8 direct workers and 2 indirect workers. The direct workers will be the owner who is the manager,
deputy Manager, Financer, Overall beader, influencer Marketer, marketers and Bead Designer. They will help the business run
smoothly and efficiently. The indirect workers will be the banker and the lawyer. The banker will be needed when the business needs
help during accounts and lawyers in case of disputes.
Belleza Beads will employee highly skilled employees especially the bead and marketers who will be core or the center point of the
business. The bead designers will know how to make the most new beads and will be able to come up with the newest patterns and
design every day. All the workers will start from beginners levels even if they will be knowing more on beads to improve the level of
skills every day.
The total amount of labor that the business will used to pay the worked will as follows;
Positions Monthly salary
1. Manager Kshs.20,000
3. Financer Kshs.15,000
Total Kshs.106,000
The total amount the business will spend on the labor per month will be kshs.106,000.
Main products in the business will be the beads. The business will ensure that the beads will not run out. The business will be
purchasing more beads per month that can sustain the beadwork for a period of three months as preparations Incase the beads will run
out in market.
Beads are known not to be expensive at all and the market will be purchasing the beads in whole sale making it even cheaper for the
business. Three months beads will cost around kshs. 3000.
The table below shows the list of items and particulars required monthly.
The total cost of the expenditures will be good enough to ensure all operations move smoothly and be profitable. The business will
use the ICT equipments to keep the records of all the operations and cost of each day.
The cost of the beads will depend on the current price of the beads, overhead bills, the machined that will be used come 2025 when the
business will be starting. The cost might be high or low but fair enough for the customers.
Threaded bracelets.
Step 1;
Preparations
The colors of thread that will be use will be chosen. The embroidery thread, or floss, will be wrapped. It will be unwinded and
wrapped at neatly around a plastic or cardboard bobbin for future use.
Step 2;
Cut Lengths of Thread
The threads will be unwrapped from the bobbin and cut long enough to be able to double the thread. each color of thread will be cut
the same length as the first one.
Step 3;
Folding into Half
The colored threads will be folded of in half so they are doubled to enable the designer form a pattern that will make it easier to plait.
The maximum number of threads to be used in making a threaded bracelet will be 25.
Step 4;
Knot All the Strands
A knot will be made with all the strands, down from the top of the thread. Or the knots will be closed into the lid of your storage box,
to keep the thread from sliding as they are creating the stitches. tape, or any other weighted object will be used.
Step 5;
Organizing the Colours
The colors will be organized in a desired order. Eventually the bead Designer Influencer will make v shape pattern with half a thread
on the right and another half on the left.
Step 6;
Knot The threads
This will be final product where the threads will be knotted and sewed to come up with a complete threaded bracelet, anklet, necklace
and a waist line bracelet.
Step 7.
Cleaning the products
The final products will be cleaned from the dirt and dusted that will acquired during the embroidery process.
Step 8.
Packaging
The company will make gift boxes that will be used to package the gift ready to be sold.
Gross percentage=97.5%