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Clean Install Procedure
Clean Install Procedure
Clean Install Procedure
NX 2.0.8800 / 3.0.8800
Type 4406/303
► Document History
► Referenced Documents
Document Title
DD+DIS300.12E NX 2.0.8800 / 3.0.8800 Service Manual
DD+DIS012.06E Licensing Service Documentation
DD+DIS124.09E ID Scanner Service Manual
Edition 1, Revision 2
03-2014 printed in Germany Document Node ID: 39101315
sw_05_software-options_e_template_v05_modified
Agfa Company Confidential Copyright © 2014 Agfa HealthCare N.V.
DD+DIS300.12E Software Options - Clean Installation Procedure
► Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright 2014 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
1. Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Refer to Document ID 11849633, Agfa Intranet / Agfa Portal via Internet.
2. Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.
LIST OF CONTENTS
2 PREPARATION ........................................................................................................................9
2.1 If Clean Installation is used to perform a Software Upgrade: Collecting Information to prepare
the Upgrade ..............................................................................................................................9
2.2 Downloading / ordering the Clean Install Kit (if not available yet) ..........................................10
2.3.1 External Hard Disk for keeping Images (for Backup Purposes) .............................................11
2.3.2 USB Keyboard required for restoring Windows 7 on the Onyx All-in-One PC .......................11
3.7.3 Adjusting BIOS Settings for HP 8000, 8200 and 8300 Elite PCs (Windows 7) ......................28
3.12.2 Configuring the wireless Network Connection for the wireless ICU Workflow .......................56
10.3 For DX-M Mammography Systems only: Checking whether IP Gain Calibration Files are
present ....................................................................................................................................80
This procedure is used to install the software from scratch. Following table shows the
use cases:
NOTE:
The clean installation procedure differs in details depending on following
parameters:
o Operating system (Windows 7 / XP)
o Use case (see table above)
Exceptions for each step are described in this document.
For this case the software upgrade procedure is much faster however.
The following table shows the main steps of the clean installation procedure:
2 Preparation
Purpose: Information about the current system hardware and software is required:
To generate the Application License File. This can be performed off-site by the
NSO or on-line via ELMS.
To organize compatible software for a digitizer connected via FireWire (TWAIN)
interface.
To organize a USB hard disk with sufficient disk space, in case the customer does
not archive the images (Image data backup is done for safety reasons only.
Images are preserved during the software upgrade)
Skip this step if you use the clean installation procedure to re-install software on the
same PC.
(1) Collect the following information about the old system on site via system database
in the NSO, remote log in or telephone call and keep it for further steps:
(2) Collect the following information about the new ordered software:
2.2 Downloading / ordering the Clean Install Kit (if not available yet)
Purpose: The clean installation kit (DVD1 / DVD2) is shipped which each NX workstation.
The up-to-date clean installation kit is available via FTP server or via order code.
Ordering the upgrade material instead of downloading the files from the FTP server
can be required due to commercial reasons.
Purpose: Obtaining additional tools, documentation and software before installation is required
for an efficient clean installation procedure on site.
2.3.1 External Hard Disk for keeping Images (for Backup Purposes)
If the clean installation procedure is used for a software upgrade of a system with
software NX 1.0, NX 2.0 or NX 2008, all images get erased.
If the customer wants to keep the images, an external hard disk is required to
intermediately store the images.
As the intended use of the NX workstation is not an archive, saving data for
backup purposes during the upgrade is a business opportunity. It is up to the
national sales organization to decide about billing the time for keeping images. The
time required per image is approximately 10 to 30 seconds (depending on the PC
performance).
For 500 images this means approx. 1,5 to 4 hours.
For storing the images for backup purposes an external USB hard disk is
recommended. Required size: The average image size is approx. 20 MB.
For 500 images this means approx. 10 GB.
2.3.2 USB Keyboard required for restoring Windows 7 on the Onyx All-in-One PC
To be able to enter the required keystrokes during restore of Windows 7 via Onyx
restore DVD, a USB keyboard is required.
In addition to the clean installation kit (mentioned in section 2.2 of this document)
following software is required for a clean installation procedure:
# Software Reference
1 Service updates or patches 2.3.4.1
2 HP / Onyx Restore DVD (for Windows 7 only) 2.3.4.2
3 Mobile Retrofit Box Manager 2.3.4.3
4 Additional installers (XRDI, soft console etc.) 2.3.4.4
5 TWAIN digitizer software (if applicable) 2.3.4.5
6 Latest Hotfix 2.3.4.6
7 Configuration XML File 2.3.4.7
8 NX personal certificate for secure communication 2.3.4.8
9 Monitor model files, if available 2.3.4.9
(1) Check whether service updates or patches are available on the Agfa Healthcare
Library or the global secure FTP server for NX 2.0.8800 / NX 3.0.8800
(Computed Radiography > CR Workstation Software > NX 2.0.8800 - 3.0.8800).
(2) Download the available service updates / patches.
NOTE:
The previously installed operating system has
to be installed with the clean installation
procedure.
The operating system is indicated via license
sticker on the PC.
The Windows 7 restore DVD is part of
delivery. If it is not available at the time of
restore it can be downloaded from the Agfa
HealthCare Library.
Figure 1
(1) Download the PC model dependent HP or Onyx Restore DVD* from the Agfa
HealthCare Library and burn it on DVD.
*depending on the PC model the restore DVD set comprises 1 or 2 DVDs.
The “DX-D Mobile Retrofit Box Manager” is required only if a DX-D Mobile Retrofit Box
is available on site. At NX as part of the “DX-D Mobile Retrofit System” coming from
production, the “DX-D Mobile Retrofit Box Manager” is pre-installed.
Proceeding:
(1) Download the “DX-D Mobile Retrofit Box Manager” from the Agfa HealthCare
Library.
NOTE:
The NX DVD1 contains all additional required software installers, which were released
at the time of the corresponding NX software release. These installers are copied to the
PC when installing the NX application software, and automatically picked up during
activation.
(1) To find the compatible version number(s) refer to CR/DR Interoperability Matrix,
Document ID 31333326 (Intranet Link / Extranet Link).
(2) Go to the Agfa HealthCare Library to download the device software packages:
Computed Radiography CR Digitizers <Digitizer name> Software
Run the FUSE updater on the Service PC to receive the latest available hotfixes.
NOTE:
For instructions to obtain and install the Fast Update Service (FUSE) software refer to
the Service Manual FUSE - Fast Update Service (Automatic Software Update),
Document ID 23977509 (Intranet Link / Extranet Link).
The latest Hotfix versions on release date of NX 2.0.8800 / 3.0.8800 are available on
the NX Starter Kit DVD 2.
To simplify the configuration of the NX workstation either use a backup of the previous
configuration or organize the CR or DR system specific default configuration XML file of
the NX workstation of the region or country.
Download the additional available monitor model files for NX 2.0.8800 / 3.0.8800 from
the Agfa HealthCare Library > Computed Radiography > CR Workstation Software >
NX 2.0.8800 - 3.0.8800.
Status 01-2014: One additional model file for the Onyx DX-D Mobile Retrofit PC (ONYX
ZEUS-197E 1280x1024.xml) is available.
Purpose: The available Application License File (ALF) can only be re-used for the use case
"Re-install the same software on the same hardware".
For all other use cases (new PC / software upgrade) a new license file is required.
(1) Organize a new license as described in the Licensing Service Manual, Document
ID 24522499 (Intranet Link / Extranet Link).
Exception: If the same software version is re-installed on the same hardware, no
new license file is required.
3 Installing Software
Purpose: Checking the prerequisites before installation is a last check to confirm that the
software installation can be started.
o NX Starterkit DVD 1
o NX Starterkit DVD 2
Purpose: The network settings are set back to default with a clean installation. Therefore its
recommended to check and write down the network setting before.
This step is not required when installing a new PC where NX has not been installed
yet (Swap PCs coming from spare parts stock or exchange PCs from DELL / HP /
Onyx).
(2) Open a command prompt window (Start > Programs > Accessories >
Command prompt)
(5) Following steps are required only if the current software is ≥ NX 2.0.8700 /
3.0.8700: Start the NX Configuration Tool.
(7) Check whether an IP address is set. If yes, write down the selected IP address.
Purpose: The configured users are all deleted with a clean installation. Therefore its
recommended to check and write down the configured users before.
This step is not required when installing a new PC where NX has not been installed yet
(Swap PCs coming from spare parts stock or exchange PCs from DELL / HP / Onyx).
(5) Check, which users have been added, except the default users.
Figure 2
Figure 3
Figure 4
The configured settings are all deleted with a clean installation. Therefore its
recommended to check and write down the configured security settings before.
This step is not required when installing a new PC where NX has not been installed yet
(Swap PCs coming from spare parts stock or exchange PCs from DELL / HP / Onyx).
Write down the security policy deviations (the manual describes the defaults) or
take a screenshot settings.
Write down the screensaver settings (On resume password protect enabled /
disabled)
Purpose: The configured NX user role settings are all deleted with a clean installation. Therefore
its recommended to check the configured user role settings before.
This step is not required when installing a new PC where NX has not been installed yet
(Swap PCs coming from spare parts stock or exchange PCs from DELL / HP / Onyx).
REQUIRED TIME:
Approximately 5 minutes
The NX user role settings of NX < NX 2.0.8000 / 3.0.8000 are not part of the
configuration data that are backed in section 3.6.
(6) Write down the allowed operations or take a screenshot (and save the
screenshot on USB flash drive).
Purpose: All images, dose and configuration data are deleted with a clean installation. Therefore
its required to save these data before. Saving image data can be skipped, if the
customer is archiving the images and he agrees not to import the images after clean
installation.
This step is not required when installing a new PC where NX has not been installed yet
(Swap PCs coming from spare parts stock or exchange PCs from DELL / HP / Onyx).
Refer to chapter 4, Installation and Configuration Appendices, section “Data Export for
Clean Installation and Upgrade Installation” for following instructions:
# Software Reference
1 BIOS settings on DELL PCs (Windows XP) 3.7.1
2 BIOS settings on HP PCs (Windows XP) 3.7.2
3 BIOS settings on HP PCs (Windows 7) 3.7.3
4 BIOS settings on the Onyx PC (Windows 7) 3.7.4
(2) Make sure that the boot sequence is set as follows: First hard drive (HD), then
CD/DVD drive.
(6) For multiple core CPUs (e.g. Dell D830, Dell Optiplex 755 and Dell Optiplex 960):
Activate Multiple CPU core:
Set Multiple CPU core to <ON>.
3.7.2.1 Resetting RAID configuration for HP PCs with RAID1 (Windows XP)
Purpose: On Windows XP, it is required to reset the RAID configuration before reinstallation of
the operating system on systems with two hard disks.
This is also required to initiate a formatting of all hard disks and partitions of the PC, in
case the hard disk needs to be wiped out completely (e.g. due to file corruption or a
virus).
Skip this step for HP Laptops: They do not have a 2nd hard disk drive installed.
(2) Press <Enter> on the message Press any key for option ROM messages
(3) Press <CTRL-i> during system boot, when the screen is displaying the Intel
Matrix Storage Manager RAID overview.
Figure 5
Figure 6
(6) Ensure the disks are configured in RAID1 as shown in following figure:
Figure 7
Figure 8
(8) Select both Member Disks with <Space> and press <Enter> to complete.
Press <Y> to confirm the Warning dialog:
Figure 9
3.7.2.2 Adjusting BIOS Settings for all HP models with Operating System Windows XP
(2) Make sure that the boot sequence is set as follows: First the hard drive (HD),
then the CD/DVD drive.
NOTE:
On HP 8530p and HP 8540p laptops the CD/DVD drive is referred to as "Notebook
Upgrade bay".
NOTE:
Also check if a SCSI hard disk is installed. If yes, additional configurations need to be
performed later in section 3.11.
(4) For HP 8000 Elite: Set Power > OS Power Management > Idle Power Savings to
Normal.
(5) Go to File Save Changes & Exit, press <Enter> and accept with <F10>.
NOTE:
After changing the BIOS settings on HP desktop PCs, an additional screen is displayed
that informs about updated configuration options.
Confirm the changes by pressing <F1>.
3.7.3 Adjusting BIOS Settings for HP 8000, 8200 and 8300 Elite PCs (Windows 7)
NOTE:
At the HP 6200 / HP 6300 Pro PC (Windows 7), HP EliteBook 8560p / 8570p notebook
(Windows 7) and HP rp5800 PC the BIOS settings do not have to be changed.
They are required only for HP 8000, 8200 and 8300 Elite PCs (Windows 7) coming
from spare parts stock or the manufacturer (repaired PCs).
(1) Enter the BIOS setup by pressing <F10> during boot up.
Figure 10
(4) Use the Up () and Down () keys for navigation. Use the Left () and right ()
arrow key for changes.
(5) For HP 8000 Elite: Set Power > OS Power Management > Idle Power Savings to
Normal.
For HP 8200 Elite and 8300 Elite: Set Power > OS Power Management > Idle
Power Savings to Extended (= default).
Figure 11
(9) Ensure the disks are configured in RAID1 as shown in following figure:
Figure 12
(10) If required select <1. Create RAID Volume> and make following settings:
Leave default name for the RAID volume (may differ from Name shown in
screenshot above, can also be e.g. Volume0)
Select RAID Level: RAID1 (Mirror)
Accept all further default settings
(11) Ensure that both drives are member of the mirrored volume (In screenshot
above: Both drives are of type Member Disk(0).
At the Onyx Zeus 197-E PC the BIOS settings do not have to be changed.
Purpose: “Clean installation” means, that the PC is installed from scratch, including operating
system.
Installing the Operating System leads to a removal of all available data on the complete
hard disk, including all existing partitions!
The installation procedure depends on the operating system which has to be installed:
Figure 13
(5) Confirm the installation once more by pressing <Y>. Be aware that as soon as
<Y> is pressed, the (re-)installation is starting, and all data will be erased.
+-------------------------------------------------------------+
! AGFA NX on XP !
! Multi Language !
+-------------------------------------------------------------+
! !
! Installation will erase all current systems !
! !
! (Y) This machine will be totally reinstalled !
! (N) Exit to Operating system !
+-------------------------------------------------------------+
Figure 14
(6) After approximately 5 minutes, the RAID BIOS setting instruction is displayed.
Remove the DVD from the drive and press <CTRL+ALT+DEL> to reboot.
Figure 15
IMPORTANT:
Perform the next three steps only on an HP DC7800, HP DC7900, HP 8000 and
HP8530p / HP8540p system. On DELL systems continue with step (10).
NOTE:
After changing the BIOS settings on HP desktop PCs, an additional screen is displayed
that informs about updated configuration options.
Confirm the changes by pressing <F1>.
IMPORTANT:
Perform the next steps (10) to (13) only on a DELL 755 or DELL 960 system. Also
perform them if installing a DELL 755 or DELL 960 system without RAID!
(13) Directly after reboot an extra screen is displayed showing automatically updated
configurations. Save the changes by pressing <F1>.
(14) Form now on the Operating System installs automatically: Wait until the login
screen appears. See also the IMPORTANT notes next page.
NOTE:
The RAID setting is applied for consistency between all hardware types and has no
effect on the functionality of a system without RAID hardware.
IMPORTANT:
On RAID systems, the installation may be interrupted by a failure of the system to boot
after an automatic reboot.
This can be solved by changing the boot order of the hard disks:
On an HP PC:
Press <F10> during booting to enter the BIOS setup.
Go to Storage and select Boot Order.
Set the other hard disk as primary boot media.
Press <F10> to accept changes.
Select Save Changes and Exit and press <F10> to accept.
On a DELL PC:
During booting press <F12> to enter the BIOS setup.
Select the other hard disk as primary boot media.
Result After changing the boot order, the installation will continue.
IMPORTANT:
Don’t click anything until the log on screen appears.
Key strokes might interrupt the installation.
The automatic installation consists of the Norton Ghost Restore Procedure, the
Windows Setup and post-installation customization.
Norton Ghost Restore Procedure:
A progress bar indicates the progress of the restore procedure. The PC will
automatically reboot afterwards.
Windows Setup:
During the installation a lot of screens of the Windows Setup are displayed.
The installation runs in the background.
Post-installation customization:
Automatic scripts run once the Windows Setup process has completed. Wait until the
log on screen appears. Do not interrupt these scripts.
IMPORTANT:
Each HP / Onyx PC model has its own
Windows 7 restore DVD (or DVD set).
Before inserting the DVD compare the label
on the DVD with the model.
(2) Open the DVD drive to insert the HP model dependent Restore Disk.
(3) Switch off the PC, wait a few seconds and switch it on again.
Figure 17
(7) If the DVD set comprises 2 DVDs*: Insert the 2nd DVD when prompted.
*depending on the PC model the restore DVD set comprises 1 or 2 DVDs.
(8) Wait until the Windows 7 desktop screen appears. User "crservice" is logged in
automatically.
In case the crservice login appears, enter the corresponding password to log-in.
Result The Windows 7 installation is finished. It is now necessary to to load the latest
Windows hotfixes and to perform system configuration steps.
Continue with section 3.10.
NOTE:
The operating system is in following state now:
Language: English
Keyboard: English (US)
Time zone: UTC+1.00 (Brussels, Copenhagen, Madrid, Paris) or UTC-08:00
Pacific Time (US & Canada), depending on the PC model
User: crservice
Partitions: C: (System) with 60 GB and D: (Data) with remaining disk size
2 x USB 3.0
(2) Open the DVD drive to insert the Onyx PC Restore Disk.
(3) Switch off the PC, wait a few seconds and switch it on again.
(5) Select to boot from CD-ROM / Notebook Upgrade Bay and press <Enter>.
(7) No more user input is required. Wait until the Windows 7 desktop screen
appears. User "crservice" is logged in automatically.
Result The Windows 7 installation is finished. It is now necessary to load the latest Windows
hotfixes and to perform system configuration steps. Continue with section 3.10.
NOTE:
The operating system is in following state now:
Language: English
Keyboard: English (US)
Time zone: UTC-08:00 Pacific Time (US & Canada)
User: crservice
Partitions: C: (Local Disk) with 60 GB and D: (Local Disk) with remaining disk
size
Purpose: By reinstallation of Windows XP the operating system has been installed on the
System & Configuration partition (drive letter C:). For NX one more partition (Data &
Backup partition) has to be defined with the following parameters:
Drive letter: D:
Volume Label: DATA
Size: Complete Remaining rest of disk-space
IMPORTANT:
RAID Systems contain a second hard disk for RAID mirroring. On RAID systems
create both partitions on disk 0 (see next steps).
Figure 20
Note, that disk 1 is available only on systems with two hard disks (for RAID1).
Figure 22
Figure 23
212869
Figure 24 – Example
Figure 25
Figure 26
Figure 27
IMPORTANT:
For Windows 7 PCs: Do not use hotfix 7.0.022 (if available on your PC) but 7.0.022a.
Hotfix 7.0.0.22 gives error message “985603” on the HP PCs HP8300 / HP6300 /
HP8570p. This error is caused by the fact, that hotfix 7.0.0.22 is part of the operating
system already.
(1) Copy all the hotfixes from starterkit DVD2 directory XP\Hotfix or WIN7\Hotfix
(depending on the available operating system) to NX (e.g. D:\ drive).
OR, preferably
(2) Copy all the hotfixes from the Service PC to the NX workstation.
The hotfixes are available in following directory on the service PC:
C:\Agfa\HealthCare\FUSE Updater\Patches.
(3) Install the latest available hotfixes, starting with the lowest revision number.
In any case, use hotfix 3.0.45 (SP3 for Windows XP) or 7.0.22A (SP1 for
Windows 7) as baseline.
Installation of these hotfixes takes approx.:
Hotfix 7.0.22A for Windows 7: 45 minutes (30 min. installation; 15 min.
automatic Windows configuration after reboot)
Hotfix 3.0.45 for XP: 1,5 hours
NOTE:
It is not required to make a reboot after each hotfix: A final reboot is sufficient.
Exception: After Windows XP hotfix 3.0.45 there is no other choice than reboot.
Purpose: By configuring the basic operating system settings, the operating system is adapted to
the NX requirements.
NOTE:
This step is required for Windows 7 systems only.
Figure 28
Figure 29
Figure 30
(1) For Windows XP: Go to Start Settings Control Panel. If the Control
Panel is in Category View click Switch to classic view.
For Windows 7: Go to Start Control Panel. Select View by: Small icons
(3) Select the correct time zone and check the checkbox: Automatically adjust for
daylight saving changes
NOTE:
The settings described in this section are for Windows XP only. For Windows 7 refer to
section 3.11.5.
(1) In the Control Panel and choose Regional & Language Settings.
(3) NOTE:
The language setting in the
Format tab defines the
language for user "crservice".
This has to be set to English.
Figure 33
Figure 34
Figure 35
Figure 36
Figure 38
Figure 39
NOTE:
The language setting in the
Format tab defines the
language for user
"crservice". This has to be
set to English.
Figure 40
Figure 41
Figure 42
Figure 43
Figure 44
Figure 45
Figure 46
NOTE:
The following steps are only applicable for PCs with SCSI disk, not for SATA or IDE
disks. Only DELL 670 PCs are equipped with SCSI hard disks.
Figure 47
Purpose: The network settings are set back to default after operating system installation. The
following actions need to be performed to configure the Windows network settings.
IMPORTANT:
If the wireless Intensive Care Unit (ICU) feature will be used on this NX workstation,
do not perform the steps described here (in section 3.12.1). Continue with section
3.12.2.
(3) For Windows XP: Right-click Local Area Connection and go to Properties.
The window Local Area Connection Properties opens.
For Windows 7: Select Connections: Local Area Connection: The Local Area
Connection Status opens. Select Properties. The window Local Area
Connection Properties opens.
Figure 50
(7) Click <OK> (on the Internet Protocol (TCP/IP) Properties dialog).
3.12.2 Configuring the wireless Network Connection for the wireless ICU Workflow
IMPORTANT:
Only one operating mode is possible, either wireless or fixed network.
The wireless NX must only be used for GenRad applications.
The images on the wireless NX are not available for Central Monitoring.
(1) For Windows XP: Go to: Start Settings Control Panel Network
Connections
For Windows 7: Go to Start Control Panel Network and Sharing
Center.
IMPORTANT:
Do not disable the Local Area Connection.
(2) For Windows XP: Right-click Wireless Network Connection and choose
Properties.
For Windows 7: Select Setup a new connection or network
(3) For Windows XP: Configure the wireless network connection according to
the settings of the wireless network on site.
For Windows 7: Select Set up a new network. Follow the installation wizard.
NOTE:
Gather information about network environment in the hospital (Domain or Workgroup)
or refer to the information collected during Installation Planning.
To change the hostname and or the workgroup of the NX PC, perform following steps:
(1) For Windows XP: Right-click the My Computer icon on the desktop and
select Properties.
For Windows 7: Go to Start Control Panel System. In section
Computer name, domain and workgroup settings select Change settings.
Figure 51
Figure 52
Figure 53
(8) Click <OK> (on the Computer Name Changes dialog box).
Purpose: The following actions need to be performed to install the NX application and online help
documentation.
Prerequisites:
Successful OS installation & partitioning (C and D)
IMPORTANT:
Before continuing, make sure the partition D (DATA) was created on disk 0 as
described in section 3.9.
Do not disconnect the network during installation of the NX software, otherwise the
installation will fail!
(5) The installation is guided by a setup wizard. Read carefully the messages and
instructions displayed in the wizard screens.
NOTE:
The logging information of the process application installation can be found in the log
file: C:\Agfa\Healthcare\Log\ NX X.0.8800 Install.log
NOTE:
After first reboot of the system, Windows may detect the USB dongle as 'new
hardware' and the installation wizard pops up. Follow the instructions of the wizard to
install the WIBU drivers.
NOTE:
This is the moment when available NX software updates are installed. Check the NX
2.0.8800 / 3.0.8800 Service Bulletins to see if there is a SU released for NX 2.0.8800 /
3.0.8800. The most recent SU should be installed.
The software is available on NX Starterkit DVD 1 or on the Agfa HealthCare Library.
IMPORTANT:
Make sure that the ALF file to be activated, matches the version of the software which
is installed (including SU)!
(1) Select folder Service Software on Starterkit DVD1 to find the respective
installation package OR
Use the latest SU downloaded from the Agfa HealthCare Library.
Figure 54
REQUIRED TIME:
Approximately 5 minutes
(4) The Online Help installer will guide through the Online Help installation
on the system. Choose one of the options.
(8) After finishing the upgrade inform the user representative about the usage of the
NX Online Help.
NOTE:
Installing the Online Help (any language) will also install a special Thai font on the NX
Workstation that is required to read the Thai Online Help. This implies that browsing
Thai Online Help directly from the CD will not work before the Online Help is actually
installed on the Workstation.
Purpose: If an UPS is connected to the NX, the UPS control software needs to be installed on
the NX.
For the UPS installation and configuration procedure refer to NX 2.0.8800 / 3.0.8800
Service Manual chapter 4 Installation and Configuration Appendices.
Purpose: TWAIN digitizers (CR 30-X or DX-S or DX-G with SW < NIM_2XXX) do not operate
independently, but require installation of a control software on NX.
This is only required if a TWAIN digitizer is connected to the NX workstation.
(1) Install the digitizer software of the TWAIN digitizer (CR 30-X or DX-S or DX-G with
SW < NIM_2XXX*) as described in the installation instructions enclosed to the
software.
*Installing the DX-G Service Client on Windows 7 is not supported.
IMPORTANT:
When the configuration of the NX workstation is finished, and the digitizer is switched
on, it is possible, that the following error messages are displayed in the digitizer error
viewer on the NX workstation:
Symptom 1 Error indicating, that the registration of the serial number failed.
Reason Restore not performed: NX workstation does not recognize the serial
number of the connected device.
Solution Step 1: Switch off digitizer. Step 2: Restore the latest digitizer backup.
Step 3: Re-boot control PC. Step 4: Switch on digitizer.
Alternative solution:
Fill in site specific data (Digitizer service client menu Configuration – Site
specific data). When done, select buttons <update site specific
data> and <configure site with new EMS serial number>.
Symptom 2 Error indicating, that software versions loaded onto machine and
installed on PC are not identical.
Reason Software mismatch between digitizer software loaded on digitizer and
installed on NX workstation.
Solution Perform software upload to the digitizer as described in the instructions
in the digitizer device software package. If the software version on the
digitizer is higher than on the workstation, install the corresponding
digitizer software version on the workstation.
Purpose: Via FUSE (Fast update service) hotfixes for the operating system as well as NX
software updates are automatically loaded to NX.
First discuss with the hospital system administrator:
Whether it is allowed to install and activate FUSE (Internet connection
required).
At which date and time the weekly check for hotfixes shall be performed.
For instructions to obtain and install the Fast Update Service (FUSE) software refer to
the FUSE Service Manual FUSE - Fast Update Service (Automatic Software Update)
DD+DIS134.08E (Intranet Link / Extranet Link).
Purpose: A license file needs to be loaded to NX to allow activation of the NX. Via activation the
NX features are loaded depending on the license file.
CAUTION:
Due to wrong date & time and time zone settings license may become invalid.
Before activating a license key file, make sure the correct time zone, date and time
have been configured! For details refer to section 3.11.
NOTE:
If the installation wizard for the license dongle
has not appeared yet, unplug the dongle and
reconnect it. The wizard will pop up. Click
through it using the default settings.
The logging information of the Licensing
process can be found in the log file:
C:\Agfa\Healthcare\Log\LicensingService.log
Figure 55
Figure 56
(3) Click: <Add license>
(6) Ignore the warning about the license file containing wrong version numbers for the
base license and continue loading the file.
Figure 57
Purpose: Via activation the NX features are loaded depending on the license file.
IMPORTANT:
Activation will fail if the network is unplugged during activation of the NX Software.
(2) Start the NX Activation Utility using the shortcut on the desktop, or
start it via
Start Menu Agfa NX Service Install Tools.
Figure 58
Figure 59
(6) Select the language for the NX workstation and click <Next>.
Note, that this language setting will only be used for users who haven’t logged on
yet on this NX system
(7) Check the overview of specified selections: To change options, click <Back>. To
cancel the activation, click <Cancel>. If all selections are correct, click
<Activate>. The activation starts.
(8) In case the Activation Helper finds an
installer which is compatible with the
license the corresponding installation
wizard starts. See also NOTE below.
Click through the screens until it is
finished.
Figure 60
NOTE:
The “Activation Helper” compares the
license with the available compatible
additional installers in directory:
C:\Agfa\Healthcare\NX
\Installers\<installer DIR>
Figure 61
Figure 62
NOTE:
The Activation Utility Helper reports following warnings when applicable:
Activation was performed while there was a version mismatch for the base
license.
Activation was performed while there was no base license loaded. (this is only
possible when using lab or demo dongle)
License found for <SW>, but no compatible installer found !
License found for <SW>, but no compatible installer selected by user !
<SW Installer> returns code <ExitCode> (if installation was NOT successful)
(10) Click <Next> after the activation has completed. This may take several minutes.
NOTE:
After boot-up the NX will show an error message, as the configuration is missing.
This will be solved later on.
The logging information of the process NX activation can be found in the log file:
C:\Agfa\Healthcare\Log\Nx\NXactivate.log
Purpose: By re-installation of the operating system the security settings are lost. If the security
settings has been previously changed, adapt them again.
For instructions refer to the NX Service Manual chapter 4 Installation and Configuration
Appendices DD+DIS300.12E, section Editing Security Settings according to Hospital
Guidelines.
Purpose: By re-installation of the operating system the user settings are lost.
The NX workstation comes with service user "crservice" preconfigured. User
"crservice" has Windows administrator rights.
This section describes how to create additional users on operating system level.
Note, that these users also need to be assigned to NX roles to use the NX application..
This is done after activation.
During the installation planning phase the hospital domain administrator should have
either created a domain account for AGFA Servicing that also has administrator rights
on the local machine or should now be present to grant access.
Figure 63
Figure 64
Figure 65
(8) Log-off the current user and log-in the new user.
(10) Repeat the previous three steps for each newly created user.
Purpose: This step is required for laptops only. It is required to avoid that the laptop goes in
sleep mode or switches off the monitor after a certain time.
Purpose: Installing calibration or driver software is required for some specific monitors.
(1) To identify and retrieve the required monitor software refer to the “CR/DR
Interoperability Matrix”, Document ID 31333326 (Intranet Link / Extranet Link)
(2) For instructions to install the software and calibrating the monitors, refer to
NX 2.0.8800 / 3.0.8800 Service Manual chapter 5 Monitor Options.
Purpose: For mobile application the ID scanner can be used instead of the ID
tablet. This section is only applicable if the ID Scanner is used.
Figure 66
For detailed instructions refer to the ID Scanner Service Manual chapter 1 Controls,
Connections, and Setup Procedures DD+DIS124.09E (Intranet Link / Extranet Link).
A short overview of the instructions is:
(1) Install the ID Scanner drivers on the NX Workstation.
(2) Adjust the COM Port Properties.
(1) If the PC is used for mobile retrofit (Onyx 197E): Install the DX-D Mobile Retrofit
Box Manager.
(2) Perform the steps as described in the corresponding DR detector service manual
chapter “Installation” (e.g. installation of the DR detector on NX, DR detector
calibration).
(3) Install additional tools and software as described in the DR system specific
service manual chapter “Installation” (e.g. installation of DR service toolbox in
case a DX-D Retrofit Box is connected to NX).
Purpose: The configuration of the NX is required to adapt it to the connected hardware (digitizer,
monitor, RIS etc.) and the required applications.
(1) Re-load following data, if they have been saved before installing the operating
system:
C:\Agfa\Healthcare\NX\Configuration\Authorization (NX roles and
assignment to roles)
C:\Agfa\Healthcare\NX\Configuration\BitmapFiles (customer bitmaps
associated with print sheets)
C:\Agfa\Healthcare\NX\Configuration\EDR (Some definitions of Extended
Dose Reporting parameters)
C:\Agfa\Healthcare\NX\Configuration\SVP (used by protection of service
tools)
Purpose: This step is required to reload images or dose statistics if they have been exported
before the clean installation procedure.
10 Completing Installation
Purpose: The Altiris Client is a piece of software which supports software deployment in
production. It is mandatory to remove the Altiris Client as the hospital might also be
using Altiris for software deployment.
Figure 67
Figure 68
Figure 69
Purpose: This step is required for Windows XP systems only. It mirrors hard disk 1 to hard
disk 2. For Windows 7 systems the mirroring already was done automatically
during the installation of the operating system.
RAID (Redundant Array of Independent Disks) is supported ONLY on hardware
that has been ORIGINALLY delivered as RAID system and equipped with a
second hard disk.
For specification of hardware types supporting RAID refer to NX 2.0.8800 /
3.0.8800 Service Manual chapter 3 Installation Planning.
It is not allowed to install RAID on systems not originally delivered as RAID
system, even if the hardware is compatible with RAID.
Figure 70
Figure 71
R208364
Figure 73
Figure 74
(9) This step is required only, if the “Matrix Storage Manager setup wizard” does not
start automatically: Go to the folder created in step (9), e.g. C:\DRV\R173416
and run the Intel Matrix Storage Manager setup.exe..
(10) Confirm all screens of the Intel Matrix Storage Manager setup wizard.
Result: The PC will be automatically rebooted:
Figure 75: First dialog of Setup Wizard Figure 76: Last dialog of Setup Wizard
Figure 77
Figure 78
Figure 79
IMPORTANT:
Do not perform a reboot of the system until the migration process has finished
completely! Apart from that the migration process does not interfere with other actions
to be carried out on the PC.
(1) Ensure that all NX workstations in the network are switched on and the NX
application is running.
(3) Select menu: Main Menu > Read & Initialize Cassette > Read
NOTE:
If the IP Gain Calibration File is not available on the network (e.g. no other NX
workstation available) or cannot be transferred out of any reason (e.g. other NX
workstations switched off) this is indicated by error message:
“MESS446: Error, no valid image plate gain calibration file found"
(6) Execute the .exe file located in the root of the CD ROM and follow the further
instructions.
For this step be sure to have all NX workstations in the network switched on and
the application running.
IMPORTANT:
If the IP Gain Calibration CD ROM is lost, proceed as follows:
(7) Read the “Plate ID” in the read Plate ID on RF Tag Chip Card
cassette menu (Parameter
“Identification”) or on the RF Tag
Chip Card. Example: 302 - 1349TY0001 - 20102102
Figure 80
(8) Download the IP Gain Calibration file for this “Plate ID” from following Agfa
Intranet path: HealthCare ==> Services Info ==> Services Back Up Info
Purpose: By finalizing the installation, the last installation and configuration activities are
performed: Some examples:
Dose configuration
Queue configuration
Anti-virus software installation and set-up
Fingerpint file creation and upload
Automatic backup adjustment
NX Acceptance test
Connecting additional system components
Documentation hand-over
(1) Perform all steps described in Service Manual chapter 4, Installation and
Configuration, section "Completing the Installation".