Professional Documents
Culture Documents
Chapter 2
Chapter 2
RELATED LITERATURE
literature, criticize and synthesize current conceptual capital, identify critical gaps, and
highlight a research agenda for the future. The following related literatures assist in
management competence, before and after the internship component of their degree
within the competing values was used for the empirical stages of the study. The
research implies that the internship program has proved effective in contributing to
the development of management competencies for this cohort of students. The study
provides valuable insight into the relationship between internship and the
further research in this area. Adopting the importance and value of such practices
for industry stakeholders, and responding to the call for enhanced clarity on the
existing conceptual capital, identify important gaps, and highlight an agenda for
future research.
According to Freebee (2003), students in the practicum program thought they lacked
parental participation, time, and a collaborative approach. The latter entails consulting
with teachers. There was also a lot of testing, and there was a need for additional
opportunities to spread out in the classroom. She also discovered a substantial correlation
between the practicum program and the student's expectations of reaching program
objectives listed in the course curriculum. It was stated that a successful program
results.
There are also identified areas for improvement in the practicum program.
Freebee(2003) identified that in the practicum program, students felt they were lacking
parental involvement, time, and the collaborative model. The latter involves consultation
with teachers. It was also observed there was plenty of testing and there was a need for
more opportunities to branch out in the classroom. She also found out that the practicum
program and the student’s expectations of meeting program objectives outlined in the
To accomplish this, it must be incorporated with the learning expectations of the program
employees, and tasks to be learned), a training program, and training outputs (job
This process begins with the selection of qualified trainers and trainees. Trainers
must know the tasks and know how to communicate how to perform them and the
trainees must be able to learn the tasks. In addition, the tasks to be learned and the
should follow a specific timetable, hence it should help new employees learn needed
skills more quickly and systematically than unstructured programs (Rothwell and
Kazanas 2004).
The training outputs result from the training inputs and the training program. If all
goes well the training outputs should include the trainee being able to complete
assigned tasks adequately by the training goals. After a training program is finished
and new employees begin to work on their own, someone must assess the training
process—inputs, the training program, and outputs to make sure that it successfully
prepared workers for their tasks and any necessary modifications should be made
result of the understanding that such experiences may alter people’s on-campus academic
experience as well as their career goals. Internship literature has explored distinct
thematic areas, reflecting the narrative of each era, such as the fundamentals for
providing such experiences, with specific reference to modes of delivery, assessment, and
success of the value and benefits for everyone involved. (Ruhanen, Breakey, &
Robinson, 2007)
literature, critique and synthesize the existing conceptual capital, identify important gaps,
and highlight an agenda for future research, espousing the importance and value of such
practices for industry stakeholders and responding to the call for enhanced clarity on the
issues that define the experience. Sixty-nine articles were examined and analyzed using a
consistent coding method and content analysis after a search of related material in several
academic databases. The findings, which will be of special interest to hospitality and
associated ideas extended, and existing and future practices improved. (Singh & Dutta,
internship. However, to be successful, students, companies, and educators must all work
together. This article discusses the function and importance of internships in hospitality
education. Its advantages and disadvantages are explored from the perspectives of the three
stakeholders, as well as an overall appraisal. The essay concludes with suggestions for
future research. The purpose of this research is to investigate the factors associated with
hospitality students' satisfaction with internship programs and the relationships between
training, job satisfaction, and confidence about future careers to provide schools and
industries with suggestions regarding course development and training during internships.
A principal component analysis was used to determine the degree of satisfaction with the
In a period of socioeconomic and political unpredictability and turmoil, when the global
increasingly important. Universities have been urged to address the critical problem of
Internships are especially valuable in tourism and hospitality, where the dynamic and
diverse set of skills. A highly competitive environment, constant change, and the
disparate nature of the industry all pose challenges to the recruitment and retention of a
skilled labor force, reinforcing the need for a diversely trained workforce with cross-
sector skills (Kim, 2014). (Robinson et al., 2015). As a result, internships are an
learning experience in this regard, easing students' transition from higher education to
Nonetheless, a brief search of the existing literature suggests that bad internship
experiences have been recorded among tourism and hospitality students, which may have
Students' exposure to "on-the-job training" focuses on skill learning inside the work
training classes, it was the oldest method of training. Working alongside an experienced
worker in a particular trade or profession was the only practical way to learn a job.
Through on-the-job training, students acquire both general skills that they can transfer
from one job to another and specific skills that are unique to a particular job. The
exposure to on-the-job training includes verbal and written instruction, demonstration and
There are two types of on-the-job training frequently distinguished in the professional
training requires work up-front, but produces consistent training outcomes of predictable
The result of unstructured OJT are the desired training outcome is rarely achieved, and
when it is, trainees rarely achieve the same outcomes; the training content is often
misinformation, and possibly unsafe shortcuts on which employees have come to rely
over time; experienced employees are seldom able to communicate what they know in a
way that others can understand; experienced employees use different methods each time
they conduct the training, and not all of the methods are equally effective; many
employees fear that sharing their knowledge and skills will reduce their own status as
experts and perhaps even threaten their job sec employees fear that sharing their
knowledge and skills will reduce their own status as experts and perhaps even threaten
their job security, or they may not be given adequate time away from their duties to
deliver the training to others and leads to increased error rates, lower productivity,
decreased training efficiency and is less effective at reaching the training objectives.
(Jacobs, 2003).
On the other hand, structured OJT is the preferred training method over unstructured
OJT and in some cases, over classroom training because the structure of the training
allowed mastery of skills. Training objectives were achieved five times faster than using
work environment, often in regular working settings. Before the introduction of off-site
training classes, it was the oldest method of training. Working alongside an experienced
worker in a particular trade or profession was the only practical way to learn a job.
Through on-the-job training, students acquire both general skills that they can transfer
from one job to another and specific skills that are unique to a particular job.
demonstration and observation, and hands-on practice and imitation. On-the-job training
is classified into two types in the professional literature: structured (planned) and
job training produces inconsistent training outcomes. The desired training outcome is
rarely achieved, and when it is, trainees rarely achieve the same outcomes; the training
increasingly important. Universities have been urged to address the critical problem of
Christina G. Aquino, Ma. (2014): The research aimed at finding the expectations of
various stakeholders during the internship program. Industrial training imparts hands-on
experience to students in their chosen field of specialization. During this period, the
industry plays the role of a guide or a mentor in giving knowledge t to the students. This
helps the interns to polish their technical skills and acquire other skills needed for the
industry. However, if there are gaps, in the expectations of the stakeholders, be it the
expected to have one output, practicum training. The study investigated college students
in Taiwan, about the effect of internship experience on the behavior of these students.
The results suggested that internships may bear positive as well as negative experiences.
These can be divided into five major aspects, such as sensory experiences, affective
performance of the interns as feedback given by the manager of the department of the
hotel, where the interns were placed for an internship. The researcher’s design was
descriptive, and the participants were in the area of food and beverage and travel
agencies. Results of the study showed that interns have a satisfactory level of academic
departmental-related skills, positive attitude, and good personality. It was also revealed
through this study that the academic performance of the students and their industrial
employers, and educators. This article identifies the role and value of the internship in
hospitality education. Its benefits and drawbacks are discussed from the perspectives of
the three stakeholders, and an overall assessment is discussed. The article ends by
proposing suggestions for future research. This study aimed to explore the factors
involved the role of curriculum planning, the role of the hotel industry, and the
commitment of the student. The study applied Structure Equation Modelling (SEM) and
employed a questionnaire to collect data from students at twenty universities to test seven
hypotheses proposed in this study. The results mentioned that internship program
planning, the involvement of the hotel industry, and student commitment have a positive
influence on the overall internship experience. Internship planning and guidance from
industry people have an impact on the student’s decision to make his career plans in the
industry.
(Kim, 2014.)The purpose of this study is to identify the impact that undergraduate
students’ internships have on their perceptions of careers in the hospitality and tourism
industry, focusing on the moderating role of informal social experiences with co-workers
and supervisors that may occur during the internship period. Data for pre-internship
metropolitan area, Korea. The results imply that desirable social experiences during
Internships are especially valuable in tourism and hospitality, where the dynamic and
diverse set of skills. A highly competitive environment, constant change, and the
disparate nature of the industry all pose challenges to the recruitment and retention of a
skilled labor force, reinforcing the need for a diversely trained workforce with cross-
sector skills
bad internship experiences have been recorded among tourism and hospitality students,
which may have an impact on their future careers. (Silva et al., 2016). Internships have
development.
RELATED STUDIES
literature, criticize and synthesize current conceptual capital, identify critical gaps, and
highlight a research agenda for the future. The following related studies assist in
T. Lam et al.
The findings of the study have shown that on the one hand, students had high
https://www.sciencedirect.com/science/article/abs/pii/S0278431906000028
T.L. Chen et al.
Hypotheses H1, H2, and H3 were all supported by the survey results, indicating
(2005). Each of the three factors had a positive impact on students' internship
experiences, and an internship program would not be successful if any one of the factors
was not meticulously fulfilled. Journal of Hospitality, Leisure, Sports and Tourism
Education (2012)
https://www.sciencedirect.com/science/article/abs/pii/S1473837612000093
H.B. Kim et al.
The Role Of Social Experience In Undergraduates' Career Perceptions
Through Internships
generally have lower mean values than pre-internship expectations for most career
factors, thereby implying that internships may make participants rather pessimistic
regarding their future jobs. Journal of Hospitality, Leisure, Sports and Tourism
Education (2013)
https://www.sciencedirect.com/science/article/abs/pii/S1473837612000597
A. Farmaki
This study attempted to explore the influence of internships on the career intentions of
tourism and hospitality management students by examining their expectations before the
internship and their perceptions of the internship experience following its completion.
Drawing from qualitative data, the study contributes important insights that advance
(2018)
https://www.sciencedirect.com/science/article/abs/pii/S1473837618300224
T. Chen et al.
This research offered some interesting results that can be of value to HEIs in planning
and organizing hospitality internship programs. Firstly, the study falls in line with the
from their research, employability skills are highly valued by employers looking to
recruit quality graduates. To this end internships provide valuable real-world work
https://www.sciencedirect.com/science/article/abs/pii/S1473837617301910
Local Related Studies
terms of personal characteristics, attitude towards the job, adherence to company policy,
and competence while a very good rating in terms of job performance was achieved.
They obtained a high academic performance rating in media marketing and an average in
principles also obtained high training performance and vice versa except in adherence to
company policy. Journal of Education and Literature Vol. 2, No. 3, 2014, 80-88
https://d1wqtxts1xzle7.cloudfront.net/57304151/JEL-Correlation-of-OJT-
Performance-of-ABMC-libre.pdf?1536112363=&response
The level of OJT performance of the mechanical engineering interns for the years
recommended that the orientation may be given through the lead of workshops, training,
and seminars to set up the trainee and help them get the required skills and to see better
the demand of the real business industry before leaving the entryways of the college and
before the real encounter the business. Comprehension and evaluation for regular science
subjects must be reinforced by the General Education Instructors keeping in mind the end
goal to apply this learning in logical innovative work of organizations through including
venture that would animate their enthusiasm to take part in finding new actualities. The
OJT Manual must be revisited regularly to make necessary updates, improvements, and
changes to fit into the present needs and demands of private industry partners or
government agencies. The OJT Coordinator ought to make on-the-spot visits and monitor
the student-trainees and participating offices concerning the execution of the work
assignments of the learners. For future researchers, advanced studies concerning the topic
might be made to enhance and upgrade the OJT program of the BS Mechanical
Engineering and the OJT program of the College of Engineering in general. Asia Pacific
https://research.lpubatangas.edu.ph/wpcontent/uploads/2016/12/APJARSS-2016.1.06.pdf
Karlo S. Sira, Ed. D. and Gerardo F. Araque, MTE
This study is a collaboration of efforts of the OJT supervisors handling the three
technology courses under the CIT of ISAT U. The result of the study is significantly
useful in addressing the needs of the OJT program and identifying its strengths and
weaknesses, and the relevance of its competencies to the labor market both locally and
internationally. Based on the findings of the study the following conclusions were drawn:
Technology courses of CIT are male-dominated. The participants are male, young, single,
and trained in private centers located in Iloilo City. The performances of the OJT students
as rated by training center supervisors were "very high. American International Journal
https://www.academia.edu/71591763/On_The_Job_Training_Performance_of_Technolo
gy_Students_in_One_of_the_State_Universities_in_the_Philippines
with work experiences in the field in which they are interested as they enhance their
career decision. During this training, the students are expected to gain a deeper
understanding of the area they are assigned and develop their skills and talents as they
prepare to become professionals shortly. The Grade 10 Junior High School Students of
OJT performance rating in terms of work attitude, work habit, competence, personality
and appearance, linkage, cooperating firm, and evaluation system. It was revealed that the
effective training for them at their young age. However, despite the benefits that OJT
shown negative behaviors toward their studies like missing lectures, lower grades, and
poor health. The main problem that arose in this study is the time conflict between classes
and the OJT schedule. With this, the OJT coordinator may review the time allotment for
https://www.researchgate.net/profile/Hazel-Samala/publication/346016683_On-the-
Job_Training_and_Academic_Performance_Among_High_School_Students_in_the_Phil
ippines/links/609dd437299bf147699640c4/On-the-Job-Training-and-Academic-
Performance-Among-High-School-Students-in-the-Philippines.pdf
Daniel E. Hebron
From the foregoing summary of findings, the following conclusions are construed:
1. Majority of the graduating students were females with the age bracket of 20-23 years
old.
2. Majority of the college deans and OJT advisers were master’s degree holders with at
3. Most student-trainees strongly agreed that the given descriptions such as personal
characteristics, job attitude towards the job, job performance, and competencies required,
training must be extremely aligned and matched with the following benefits: a. Learn to
complete tasks, engage in proper conduct, take responsibility, and manage others; b. Gain
solution standards; e. Offer opportunities and career choices for the future. The researcher
also concluded that most student-trainees were very much willing to share their on-the-
job training experience and exposure with their schoolmates who will be taking up their
implementation of on-the-job training program revealed that most of them believed that
the on-the-job training was not helpful in monitoring and elevating their skills and
capabilities, and did not contribute to a large extent in enhancing their confidence,
competency, and commitment. Verbal comments like “the university should have more
updated and appropriate equipment”, “most tasks are very labor-intensive”, and “give the
student-trainees the chance to handle equipment and machinery” among others were
somewhat negatively stated, but can also be identified as relevant suggestions for
5. The perceptions of the college deans and OJT advisers on the problems encountered in
the implementation of the on-the-job training program revealed that most of them
experienced common problems such as firstly, a team of experts and practitioners are not
involved in preparing the content for On-the-Job Training Program. Secondly, training
goals and objectives are unusually designed by a team of experts and practitioners.
Lastly, a consistent delivery methodology is not followed for conducting relevant and
important training. Furthermore, college deans and OJT advisers reported high degrees of
satisfaction & value in learning by sharing and mentoring, increased ability to address
real corporate problems, and commitment and dedication to working for student-trainees.
https://www.ocerints.org/adved20_e-publication/papers/63.pdf
SYNTHESIS
their level of managerial ability were evaluated in the study by Walo (2001). For the
competencies within the competing values was used. According to the report, the
internship program has been successful in helping this cohort of students strengthen their
management skills. The study shows the need for more research in this area and offers
insightful information about the connection between internships and the growth of
The emphasis of "on-the-job training" for students is on the development of skills in the
training classes, it was the first type of training. Working beside an experienced
employee in a specific craft or profession was the only real method to learn a job.
Students learn both broad skills that they may use for other jobs and specialized skills
that are specific to a certain career through on-the-job training. Verbal and textual
education, demonstration and observation, hands-on practice and imitation, and on-the-
Numerous research suggests that it is the most efficient kind of instruction. The
private sector is responsible for the lion's share of on-the-job training. Programs for
formal training on the job with firm managers and learning by doing are also available.
In the professional literature, there are two types of on-the-job training: organized
variable training outcomes while structured on-the-job training takes upfront work and
several drawbacks, including the following: the desired training outcome is rarely
achieved, and when it is, trainees rarely achieve the same outcomes; the training content
false information, and potentially dangerous shortcuts on which employees have grown to
rely over time; experienced employees are rarely able to communicate what they know in
a way that others can understand; experienced employees use a variety of shortcuts that
are not always safe, and Many employees fear that sharing their knowledge and skills
will diminish their status as experts and possibly jeopardize their job security.
Alternatively, they may not be given enough time off from their duties to deliver the
training to others, which increases error rates, lowers productivity, reduces training
OJT and, in some situations, classroom instruction due to the way the framework of the
training allowed for skill mastering. Training goals were accomplished five times more
everything goes according to plan, one of the training's outcomes should be the trainee's
ability to carry out activities as assigned effectively and in line with the training
objectives. Someone must evaluate the training process—inputs, the training program,
and outputs—after a training program is complete and new hires start working
independently to ensure that it successfully prepared personnel for their tasks and to
development. According to Freebee (2003), students believed that the practicum program
lacked parental engagement, time, and a collaborative paradigm. The latter calls for
teacher consultation. Additionally, it was noted that there was a need for additional
classroom flexibility because of the abundance of testing. She also discovered a strong
correlation between the practicum program and the student’s expectations of completing
the program goals listed in the course material. It was stated that evaluating the
successful program evaluation. To do this, it must be correlated with the program's aims