Professional Documents
Culture Documents
General Insurers CEO's Email Ids - IBAI
General Insurers CEO's Email Ids - IBAI
6 Bharti AXA Life Insurance Co. Ltd. Mr.Parag Raja CEO parag.raja@bhartiaxa.com
Ms. Vibha
11 HDFC Life Insurance Co. Ltd MD & CEO vibha@hdfclife.com
Padalkar
Mr. Prashant
16 Max Life Insurance Co. Ltd MD & CEO Prashant.Tripathy@maxlifeinsurance.com.
Tripathy
Ms. Kalpana
18 Pramerica Life Insurance Limited MD & CEO kalpana.sampat@pramericalife.in
Sampat
Sahara India Life Insurance Co. Mr. Arun Kanti Whole Time
20 arun.dasgupta@sahara.in
Ltd. Dasgupta Director
Mr. Casparus J. H
22 Shriram Life Insurance Co. Ltd. MD & CEO cassie@shriramlife.com
Kromhout
Mr.Naveen
24 TATA-AIA Life Insurance Co. Ltd. MD & CEO Naveen.Tahilyani@tataaia.com
Tahilyani
Name of
Name of MD
Sl.No. Organization Email id Grievances Email Id of Gri
/CEO
Officer
Acko General
Brijesh
1 Insurance Mr Varun Dua varun@acko.com gro@acko.com
Sharma
Limited
Aditya Birla
Ms.
Health Mr Mayank
2 mayank.bathwal@adityabirla.com Mansee gro.healthinsu
Insurance Co Bathwal
Chauhan
Ltd
Agriculture
Mr. M. K. mkpoddar@aicofindia.com / Mr. S S ssaxena@aico
3 Insurance Co.
Poddar aicho@aicofindia.com Saxena fasalbima@aic
Of India Ltd
Bajaj Allianz
General Mr Tapan Mr. Jerome
4 tapan.singhel@bajajallianz.co.in ggro@bajajalli
Insurance Kumar Singhel Vincent
Co.ltd
Cholamandalm
Amala
MS General Mr V
6 suryanarayananV@cholams.murugappa.com Agnes customercare@
Insurance Co. Suryanarayanan
Margaret
Ltd
Mr M.
7 ECGC Ltd m.senthilnathan@ecgc.in / cmd@ecgc.in NA
Senthilnathan
Edelweiss
General Ms
Mr. Mihir
8 Insurance Shubhdarshini Shanai.Ghosh@edelweissfin.com grievance@ed
Vyas
Company Ghosh
Limited
Future Generali
Mr Anup Rau
9 India Insurance anup.rau@futuregenerali.in NA
Velamuri
Co Ltd
General
Mr Devesh
10 Insurance devesh@gicofindia.com / cmd@gicofindia.com NA
Srivastava
cororation ltd
Go Digit
General
11 Mr Vijay Kumar vijay.kumar@godigit.com NA hello@godigit.
Insurance
Limited
HDFC Ergo
General Mr Ritesh Arun Kumar
12 ritesh.kumar@hdfcergo.com cgo@hdfcergo
Insurance Co Kumar Sharma
Ltd
ICICI Lombard
General Mr Bhargav Dharamveer
13 bhargav.dasgupta@icicilombard.com grievance@icic
Insurance Co Dasgupta R
Ltd
Iffco Tokio
General
14 Mr. H.O. Suri hosuri@iffcotokio.co.in NA
Insurance Co
Ltd
Kotak
Mahindra
Mr Suresh
15 General suresh.agarwal@kotak.com Priti Punjabi grievanceoffice
Agarwal
Insurance Co
Ltd
Liberty General
Mr Roopam
16 Insurance roopam.asthana@ibertyinsurance.in NA
Asthana
Limited
Name of
Name of MD
Sl.No. Organization Email id Grievances Email Id of Gri
/CEO
Officer
Magma HDI
General Mr Rajive
17 rajive.kumaraswami@magma-hdi.co.in NA
Insurance Co Kumaraswami
Ltd
ManipalCigna
Health
Mr. Prasun
18 Insurance Prasun.Sikdar@manipalcigna.com NA
Kumar Sikdar
Company
Limited
Max Bupa
Health Mr Krishnan
19 Krishnan.Ramachandran@maxbupa.com NA
Insurance Co Ramachandran
ltd
National
Ms. Suchita
20 Insurance Co. cmd@nic.co.in : sucheta.gupta@nic.co.in NA
Gupta
Ltd
Reheja QBE
General Mr. Pankaj
22 pankaj.arora@rahejaqbe.com NA
Insurance Co Arora
Ltd
Reliance
General Lekha
23 Mr Rakesh Jain rakesh.jain@relianceada.com rgicl.headgriev
Insurance Bharathan
Co.ltd
Reliance
Health Mr Ravi
24 rhi.ceo@relianceada.com NA
Insurance Vishwanath
Limited
Religare Health
25 Insurance Co NA
Ltd
Royal
Sundaram
Mr M S
26 General md@royalsundaram.in NA
Sreedhar
Insurance Co
Ltd,
Shri ram
General Mr. Anil Kumar
28 anil.aggarwal@shriramgi.com NA
Insurance Co Aggarwal
Ltd
Mr V
Star Health
Jagannathan /
29 Insurance Co cmd@starhealth.in / drsp@starhealth.in NA
Mr Dr S
Ltd
Prakash
Tata AIG
General Mr Neelesh
30 neelesh.garg@tata-aig.com NA
Insurance Co Garg
Ltd
United India
Mr. Satyajit
33 Insurance Co tripathys@uiic.co.in / cmd@uiic.co.in NA
Tripathy
ltd
Universal
sompo General Mr.Sharad
34 sharad.mathur@universalsompo.com NA
Insurance Co Mathur
Ltd,
**Note-Members may first take up with CGO ( wherever names are available) and if not satisfied with the outcome, they may approach
the concerned CEO)
Name of
Name of
Sl.No. Organization Email id Grievances Email Id of Grievances Officer
MD /CEO
Officer
Allianz Global
Corporate & Mr C B Rahul
1 cb.murali@allianz.com Rahul.Dubey1@allianz.com
Speciality SE, Murali Dubey
India Branch
Hannover Ruck
Mr G L N
3 SE – India gln.sarma@hannover-re.com Vajra Singh Vajra.Singh@hannover-re.com
Sarma
Branch
Name of
Name of
Sl.No. Organization Email id Grievances Email Id of Grievances Officer
MD /CEO
Officer
Mr Shankar Mr Shankar
4 Lloyd’s India shankar.garigiparthy@lloyds.com Shankar.garigiparthy@lloyds.co
Garigiparthy Garigiparthy
Ms.
Munich Re – Mr Hitesh
5 hkotak@munichre.com Shradha compliance.mrib@munichre.co
India Branch Kotak
Vyas
RGA Life
Reinsurance Co. Ms. Jyoti
6 jyoti.punja@rgare.com NA
of Canada – Punja
India Branch
Swiss
Reinsurance Mr.Hadi
8 Hadi_Riachi@swissre.com NA
Company Riachi
Ltd.India_Branch
XL Insurance Co
SE – India Mr Joseph Mr Joseph
9 joseph.augustine@axaxl.com Joseph.augustine@axaxl.com
Reinsurance Augustine Augustine
Branch
About IBAI
Insurance Brokers Association of India (IBAI) was incorporated as a Company under Section 25 of the Companies Act, 1956
vide Certificate of Incorporation No. U 67120 MH 2001 NPL 132860 dated 25th July 2001. IBAI has a Memorandum of
Association as well as an Articles of Association, as required under the Companies Act, 1956. IBAI is run by a Board of
Directors who are elected by the members.
Corporate Office
Major Links
Information to brokers
Find A Broker
Newsletter
How To Become A Broker
Insurance Policies
Disclamer : Disputes do arises under the insurance policies either due to repudiation of claims or payment of claim amount not as per the claim bill filed. To resolve these issues, many options are available to the
policyholders as under: Complaint may be filed with the Insurer – Integrated Grievance management System (IGMS) – File a Complaint with Ombudsman – File a legal case under Consumer protection Act 1986 1 .
Complaint may be filed with the Insurer: Approach the Grievance Redressal Officer of its branch or any other office that you deal with. -Give your complaint in writing along with the necessary support documents –
Take a written acknowledgement of your complaint with the date. The insurance company should deal with your complaint within 15 days. – If that does not happen or if you are unhappy with their solution you can:
Approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDA: Call Toll Free Number 155255 (or) 1800 4254 732 or Send an e-mail to complaints@irda.gov.in 2. Integrated Grievance
management System (IGMS) – Make use of the Integrated Grievance Management System – Register and monitor your complaint at https://igms.irda.gov.in/ or compliant form may also be to IRDAI at Hyderabad –
TAT for resolving the complaints is 3 days to 6 months in life insurance and 3 days to 30 days in General Insurance. 3. File a Complaint with Ombudsman Any individual (not any business entity) and claim amount not
exceeding Rs 30 lakhs including interest may file a complaint in the prescribed form an Insurance Ombudsman in the respective State of the Policyholder. The decision of the Insurance Ombudsman is binding on the
Insurer while the Policyholder has the option to file a complaint under Consumer Protection Act 1986. There is no fee to file a complaint application. The time limit of decision is 30 days from the date of filing the
complaint. The legal Advisor is not permitted to present at the time of hearing. 4. File a legal case under Consumer protection Act 1986: Any Individual or Business Entity can file a complaint with the following
consumer courts: District Forum if the premium amount ,in particular policy, is not more than Rs 100 lakhs – State Commission if the premium amount, in particular policy, is more than 100 lakhs but nor more than
1000 lakhs – National Commission, if the premium amount , in particular policy, is more than Rs 1000 lakhs. – Though there is no Stamp duty to file a complaint but nominal amount of Court fees is to be deposited
while filing a complaint. The appeal can be filed with the State Commission for the decision of the District forum and National Commission for the decision of the State Commission. The appeal against the decision of
the National Commission lies with the Hon’ble Supreme Court.