CONNECTED

MAINTENANCE
&
MAINTENANCE
ADVISOR
Reduce Costs SEPT 2018
Workshop
Improve Turnaround Times

Maximize Lifespan of Parts

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

 AGENDA

1 Overview of Connected Maintenance MAINTENANCE

ADVISOR

2 AI as a Key Enabler To Aircraft Maintenance Reduce Costs

Improve Turnaround Times

3 Cognitive Diagnostics and AI Maximize Lifespan of Parts

4 Maintenance Advisor – Repair Assistant

How to tackle this big
concept and make it
5 How You Can Get Started Today work for my operations

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

 IN A 2018 SURVEY,
Airline Industry Professionals Representing
Maintenance, Operations, Sales, Fleet, R&D
and Even Customer Experience

THE TOP C O N N E C T I V I T Y- CONNECTED

CONCERNS R E L AT E D MAINTENANCE
PRODUCTS was listed as the
Maintenance effectiveness
were listed as a high #1 most important
Aircraft turnaround times or very high priority connectivity product
for 81% of
Fuel Consumption
respondents’ businesses

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

MAKING CONNECTED MAINTENANCE
WORK FOR YOU

D E M O N S T R AT E W H AT B E N E F I T S
your operation can derive through Connected Maintenance
- without modifications – by leveraging data that already exists
You may have heard the

T O D AY W E W I L L
terms connected maintenance
or predictive maintenance,
REVEAL HOW ONE AIRLINE IMPROVED
but do you really know PA S S E N G E R E X P E R I E N C E ,
how it works and and saw a 30% reduction in inoperable equipment by implementing
what it can do for you? Honeywell’s Connected Maintenance program
Learn how you can
leverage the power
of connectivity D E S C R I B E H O W TO TA K E A N I N C R E M E N TA L
by linking the physical APPROACH
operation to the digital realm to adopting Connected Maintenance that meets the needs of your operations.
without disruptive upgrades

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

WHAT IS IT?

Blending Airline, OEM Engineering Knowledge Designed to improve

and MRO data, + Design Knowledge aircraft availability by
applying advanced + R & O Knowledge converting an
+ Data Analytics unscheduled maintenance
analytics and leveraging
= event into a
knowledge to Holistic View predictive,
unlock powerful Predictive Targeted
maintenance Maintenance scheduled
solutions Solution maintenance

OUR GOALS
Reduce Delays | Cancellation | Operational and Maintenance Costs

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

HOW DOES IT WORK?

PREDICTIVE &
FLIGHT DIAGNOSTIC
ENVIRONMENT O P E R AT I O N
ALERTS
Issue Analysis
A DVA N C E D
A N A LY T I C S Pinpointed Parts

MAINTENANCE AIRCRAFT & AI Solution Prescription

& R E PA I R SENSORS

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

 Process Information

AI SYSTEMS
WORK LIKE A Draw Conclusions
HUMAN BRAIN
Codify Instincts &
Experience Into Learning

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

MAKING CONNECTED
MAINTENANCE WORK FOR YOU
A future-proof solution

Improved Accuracy Scalability External Factors

Adaptability Security In-Context Remediation

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

BENEFITS OF
COGNITIVE DIAGNOSTICS
Compared to Traditional ACARS-Driven Health
Management, Cognitive Diagnostics Covers…

THE WHOLE THE WHOLE TRIBAL

FLEET AIRCRAFT KNOWLEDGE

Covers all types in a mixed
fleet with one deployment
Provides the same high level
of analytics for all aircraft
types, regardless of age
Provides rich analytics and Delivers corrective actions
recommendations across all across all ATA chapters from
ATA chapters an airline’s own
maintenance history
Identifies long term trends
and patterns for quality in Embeds tribal knowledge
non-ACARs-reporting for when reality differs from
components, i.e. seats “by the book”

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

EXAMPLE:
SEAT HEALTH
MANAGEMENT

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

REDUCE MAINTENANCE
TROUBLESHOOTING TIME HOW IT WORKS
Mobile Based Application for use by
C U R R E N T S TAT E GODIRECT™
Maintenance Technicians
OF MAINTENANCE Maintenance Advisor
TROUBLESHOOTING Conducting Trials (Launch In 2018) Advanced search capability of
maintenance manuals + airline
100%
Troubleshooting
increasingly maintenance notes
complex systems Aircraft systems across mixed-fleets
Documents are ingested into artificial
intelligence system
CAPTURE
Knowledge in
Silos & Specific Digital transformation
Human Capital & leverage organizational knowledge provides data stream
for machine learning
and improved
High NFF rates and REDUCE operational efficiency
misdiagnosed events misdiagnosed maintenance events

100%
Analytics unavailable
on paper/manual
processes Digital data capture

Troubleshoot Smarter & Faster when Prognostics Solutions are not Available…
Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.
 GODIRECT™ MAINTENANCE ADVISOR
Repair Assistant
Save time finding the right information you
need from your maintenance manuals
MAINTENANCE
MANUALS
Cognitive Diagnostic
GoDirectTM Instantly see how your problem has been
TECH LOGS/ Maintenance solved in the past across your fleet
MAINTENANCE
Advisor
REPAIR RECORDS Automated Report Generation
(Artificial Intelligence) Push-button creation of maintenance
repair reporting
AIRCRAFT
FAULT DATA
“Reads” in maintenance manuals
Hands-free step-by-step repair
Hands-free step—by-step repair
“Reads” tech logs and
maintenance repair records
assistance with integrated voice search
Becomes a computerized
encyclopedia of information that
powers Maintenance Advisor apps

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

 GODIRECT™ MAINTENANCE ADVISOR
HON
INGEST Current View of Document Structure Document Structure by Fault Code
SERVERS
MANUALS
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 APIs

Troubleshooting
Maintenance
Fault Codes AMM2456

AMM3567

Technical
IMAGE TASK How do I replace the RH inboard temp
Documents & sensor?

Publications AMM4678 AMM4789

MAINTENANCE
TECH LOGS

IMAGE TASK

RAPID TROUBLESHOOTING ADVICE= IMPROVED BOTTOM LINE

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

GODIRECT™ MAINTENANCE ADVISOR
INGEST Current View of Document Structure Document Structure by Fault Code HON
MANUALS SERVERS
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 APIs

Troubleshooting
Maintenance
Fault Codes AMM2456

AMM3567

How do I replace the RH inboard

Technical temp sensor?
IMAGE TASK
Documents &
Publications AMM4678 AMM4789

MAINTENANCE
TECH LOGS

IMAGE TASK

RAPID TROUBLESHOOTING ADVICE= IMPROVED BOTTOM LINE

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.
WHAT’S IN IT FOR YOU

Cost
REDUCE Delays &
Aircraft

I M P ROV E
Cancellations
Availability
Inventory &
On Time
Lead Times
Performance

Part Lifespan

I M P R O V E D PA S S E N G E R E X P E R I E N C E
= I M P ROV E D B OT TO M L I N E

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

THANK YOU!

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.

Honeywell Confidential - © 2018 by Honeywell International Inc. All rights reserved.