5728723, 815 AM Copyright(c) 2023, Oracle, Al rights reserved, rade Confident Document Display Application (Doc ID 2874445.1) In this Document ‘Symptoms Cause Solution References Oracle FLEXCUBE Direct Banking - Version DB 12.0,3 to DB 12.0.3 [Release DB 12] Information in this document applies to any platform. ACTUAL BEHAVIOR When trying to download the account statement in mobile application in higher SDK it fails. EXPECTED BEHAVIOR User must be able to download the account statement successfully In android application in higher SDK STEPS The issue can be reproduced at will with the following steps: 1. Login to android application 2. Click on Accounts >> Select any account >> click on download icon to download the statement 3. Click on paf or excel icon. BUSINESS IMPACT The issue has the following business impact: Due to this issue, users cannot download account statement in android mobile application in higher SDK. Issue is due to change in the higher SDK version greater than 8 To implement the solution, please execute the following steps: 1. Download and review the readme and pre-requisites for Patch: 34217308 2. Ensure that you have taken a backup of your system before applying the recommended patch 3. Apply the patch in atest environment tps: suppor oracle. comlepmosfaces/SearchDocDisplay?_adt cst \2w28ovnou_A 1572323, 815M Document Display 4. Retest the issue. 5 Migrate the solution as appropriate to other environments. Did find what you are looking for? hitpsssupport racla.comlepmesaces/SearchDocDisplay?_adfctr-state=19w2Govn0U_4 22.