SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)

USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

USER MANUALS (TNB)

E-INVOICE: Service Entry (SE) Process in ERMS

SCMS & MM

PREPARED BY:

ICT TNB

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

PROCESS (1) : SERVICE ENTRY PROCESS

ROLE : TNB PEMULA / PR INITIATOR

1.1. Pemula / PR Initiator will received email notification once SE has been submitted by vendor from supplier
(SUS) portal

1.2. Log in to ERMS SAPGUI using ID and Password

1.3. Go to – ML81N.

1.4. Example of error message if Pemula/Initiator try to create SE manually in ERMS through ML81N (only for
PO which vendor is einvoice activated)

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

1.5. To proceed, enter the PO number OR ERMS SE number as stated in the email 

1.6. Double click on the SE (SE is auto created in ERMS with ‘SAVE’ status)

1.7. Click on Edit symbol

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

1.8. Verify SE details under ‘Basic Data’ tab (vendor is only allowed to key in quantity during SE creation from
SUS portal)

1.9. Rate SE and enter mandatory information (timeliness)  Save

For GRID users, which evaluation is at contract, ‘Conduct Evaluation’ button will be grayed out.

1.10. To check attachments from vendor

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

1.11. Proceed Service Acceptance process as usual.

Note: Vendor/Supplier can only send e-invoice from SUS portal once Service Acceptance has been done.

END

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

PROCESS (2) : DELETE / REJECT SE

ROLE : TNB PEMULA / PR INITIATOR

2.1. Scenarios of Service Entry rejected to vendor:-

a. SE auto rejected by system – rejection reason will capture system error and will be displayed in
email notification to vendor as well as in SUS portal. (i.e; SE creation date cross financial year, PR
initiator email is invalid, etc)
Solution:- Vendor might call initiator/SCM Service Desk as first point of contact. Based on the
rejection reason provided by vendor, initiator to take a necessary action i.e contact correct team
/ log MySSC ticket to ERMS Bantuan. Vendor only able to re-submit new SE once the system error
has been resolved.
b. SE rejected by TNB PIC – Based on service entry created by vendor, initiator have right to reject
SE by deleting the SE in ML81N. During the process, it is mandatory to enter rejection reason in
the textbox provided in the system. This reason will be captured in email notification to Vendor
and in SUS portal. Once SE rejected, vendor needs to re-submit new SE to proceed. Manual SE
creation by TNB is not allowed.

2.2. Log in to ERMS SAPGUI using ID and Password

2.3. Go to – ML81N.

2.4. Enter the PO number OR ERMS SE number as stated in the email 

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

2.5. Double click on the SE (SE is auto created in ERMS with ‘SAVE’ status)

2.6. Click on Edit symbol

2.7. Rate SE and enter mandatory information

For GRID users, which evaluation is at contract, ‘Conduct Evaluation’ button will be grayed out.

2.8. Go to tab ‘Long Txt’ and enter the reason (100 words)  click on button Delete  Save

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SUPPLY CHAIN MANAGEMENT SYSTEM (SCMS)
USER MANUALS (TNB) – SE PROCESS VOL 1 /2017

2.9. Now the SE will be in ‘Deleted’ status

Example of email notification for SE rejection to vendor:

View in SUS Portal (Vendor):

END

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