CANDIDATE PROFILE

PREPARED FOR

Partner – Managed Services

26th Dec 2022

This Candidate Profile & Assessment is the sole property of Sapphire Human Solutions Pvt Ltd and has been prepared exclusively for the client. No Part of it may be
circulated, quoted, or reproduced for distribution outside the client company without prior approval from Sapphire Human Solutions Pvt. Ltd.
 CAREER SUMMARY

Company Designation Tenure

Jan 2021 -
IBM Associate Partner 
ANJALI IYER Present

Apr 2007 -
EY Director
Dec 2020

ASSOCIATE PARTNER Assistant Manager - Nov 2003 -

ACC Cement
IBM Marketing Apr 2007

Jun 2003 -
ICICI Bank Officer
Nov 2003

OTHER DETAILS EDUCATIONAL SUMMARY

Age | 43 Years Education | MBA
2003
Total Experience | 19 Years University | Devi Ahilya Vishwavidyalaya
Location | Mumbai Education | BBA Marketing & Consumer behavior
2000
Current CTC | INR 90 Lakhs University | Rani Durgavati University
Expected CTC | 30 -35 % Hike Education | Marketing, Finance
Official Notice Period | 3 Months 1997 Christ Church Girls' Sr. Secondary School,
University | Jabalpur
Can join in | 3 Months

ATTITUDE
Takes Ownership Collaborative Strategic Thinking Project Management
« « KEY SKILLS
« Open Minded « Open to Learn Innovation Negotiation
« Self-Aware « Decisive Adaptability Deadline Orientation
« Empathy « Target Oriented Stakeholder Mgt Conflict Resolution
Change Mgt Inter-Personal

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FAMILY DETAILS
CAREER HIGHLIGHTS
Married

IBM Associate Partner  Jan 2021 - Present

 Husband- working
with SBI  Anjali joined ICICI Bank in the year 1997 & successfully moved up the corporate ladder into
leadership roles
 Anjali is a practice leader for India market & SEA managed services.
 She practice SAP 75%, Oracle 11 to 13%,
 Captive – Big revenue of 300 to 400 people in additional to capitive
 Led the service delivery for Managed Service business
 Anjali had 130 to 200 people reporting to her Project manager and
Delivery leader.

EY Director Apr 2007 - Dec 2020

 Advisory – SAP functional consultant identify the gap end.

 Review – All Indian Clients.
 She worked across all Indian clients
 Across Sector – Pharmaceutical, Automobile, Grasim, Vodafone, HCCB.
 She also managed Bharat Bigli revenue of 200 crore
 Big 4 analyzed the It Gap – Gap Assessment of SAP Tech / Oracle.
 She was responsible for Sales & Delivery SAP, Oracle, Digital & Cloud-based products
 She implemented SAP from 2010 – I ball, Max
 GRC tools – Risk advisory for Welspun.

ACC Cement Assistant Manager - Marketing Nov 2003 -Apr 2007

 Anjali was based out of Madhya Pradesh and was promoted to Mumbai.
 She was in Mumbai for 1.5 years
 She implemented SAP


ICICI Bank Officer Jun 2003 - Nov 2003

ASSESSMENT
Anjali has a total of 19 years of work experience,
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Professional Summary

 19 years of experience in business development, large scale complex projects, SAP/

custom managed services, S4 HANA, SAP implementations, program management, SAP
GRC, Internal Audit support, security and risk advisory
 Key KPIs in the current role - Practice development, managing key accounts, base account
growth, developing manager talent, managing revenue and cost.
 Certified PMP consultant
 India and global experience, cross cultural teaming within the company & with
partners
 Rewards and recognitions throughout my career from companies and from clients
 Gist of my appraisals looks like ‘wins client trust quickly’, has ‘roll-up sleeve approach’, ‘is a
problem solver’ and ‘has energy for new initiatives’

Employment snapshot
2 years in IBM GBS Associate Partner, Jan 2021 till date
12.7 years at Ernst & Young LLP Director, April 2007 to Dec 2020
3.5 years at ACC (now Lafarge Holcim) Assistant manager, Nov 2003 to Mar 2007
3 months at ICICI Bank Officer trainee, Jun 2003 to Oct 2003

Educational
MBA (Masters in Business Administration) 2003 74%
BBA (Bachelor of Business Administration) 2000 73%
XII - Christ Church – Jabalpur 1997 77%
X - Christ Church – Jabalpur 1995 79%

Professional experience
IBM India Pvt Ltd
In my role as an Enterprise Application Practice Leader, I take care of

Business development – Identifying leads directly or by leveraging sector teams to position

manage service solutions across clients. Internally liaise with S4 implementation team to
introduce support services.
Base Account Growth – Identify new areas to be introduced in existing support
engagements. Manage BAG KPIs with industry level growth plan. Introduce key upcoming
themes on automation, Hybrid cloud management, analytics, support team optimization etc.
with clients

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 Practice Development – Identify investments areas for skills, innovative delivery models,
people development and reusable content for delivery across projects
Alliance head for Servicenow – Initiated India Servicenow practice and closed 2 deals with
20 in pipeline
GCC/ Captives – Introduce new solutions and support in people deployment to increase
revenue share of captives in managed services.
Practice Revenue – 100 Cr per QTR

Ernst & Young LLP

In my role as a Director, western region, I take care of

Key accounts management: Managing existing business, cross service lines, team, program
management for a large automobile group & a major pipes and retail brand in India
Drive internal Innovations: Developed 8+ in-house tools in EY as incremental revenue
generators and delivery accelerators. Key areas are S/4 HANA role design accelerators, GRC
mitigation attestation
tools, ready to deploy SoD dashboards, transaction level segregation of duties tools, Internal
audit analytics and– Fraud analytics.
Business development & Vendor management: Working with key vendors on market
development, niche solution sales and solution co-development
Program management: Project delivery of large projects
Global SPOC for niche skills/ GRC and Innovation roll-outs: Working with EY global,
partners and vendors for new businesses around GRC skills like Audit management, fraud
management, risk management, tax and compliance management, SAP AVM - access
violations management etc.
Key Clients management: Mahindra, Bajaj, Welspun, Galaxy surfactants, Godrej Tyson,
Intas pharmaceuticals, Cadila, Vodafone, Dialog Telekom, Arshiya International, iball, Honda

Key projects that I managed in my tenure are:

 Managed services for a major automobile company with 90+ companies with the objective
of improved governance, automation and enhances controls
 Managed SAP security design for a Global telecom major – with presence in 25 telecom
circles in India. Managed 3 years projects with multiple roll-outs, driving change
management for telecom companies with legacy processes and systems to standard
global processes. The design got Global acknowledgement and was utilized for other
global roll-outs
 Led SAP EWM implementation at a major 3PL and warehousing company.
 Led the logistics process design for the largest telecom player in SriLanka.

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ACC Cements
Role: Sales manager
- Channel/ Partner Management - Managing distribution network of 14 dealers and 105 sub-
dealers in 4 districts in MP.
- Increasing sales, collections, dispatch management from Kymore plant across India and
architect/ mason meets to increase sales
- Managing KPIs - Increasing NCR (Net cement realization) and reduction of TDC (total
delivery cost)
- Competitor collaboration - Coordination with other manufacturers (CMA members) for price
and dispatch controls
Role: Core team for SAP Implementation
- Standardizing business processes across ACC decentralized branches across India
- Roll-out of Holcim-Global templates and incorporating India local requirements
- Responsible for driving the implementation to have big-bang across 300 locations with 24-
hour manufacturing set-up

Key Certifications/ trainings

 ISB - Diversity Leadership Program

 Andrew Sobel Masterclasses – Client Advisory
 Columbia Business School - Leading Strategic Growth
 Servicenow Certified Implementation Specialist – HR
 PMP Certified

Professional Achievements

 IBM APAC Oscars - EA Practice Leader Award 2021 Dec

 IBM - Nominated to lead Servicenow Alliance within 3 months of joining
 EY - Led major in-house innovations which got international recognition and EY branding
 EY- Won EY Sparkle & EY Excelerator award for distinguished performance in EY
 EY - Performance rating 4 or 5( 80-100%) every year, in the span of 11 years in EY
 ACC - Ist Prize in “Implementation of BPR in ACC-Cement Dispatch Planning” -2005
 MBA - Won Ist Prize in BLITZKRIEG : All India advertising festival in 2003
 BBA - Best Student of the year Award”

Personal Details

Date of Birth 10th April 1979

Languages known English, Hindi and Tamil

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