Professional Documents
Culture Documents
6 Section - Customer
6 Section - Customer
Customer Expenses
VI-1
Workshop I
Customer Expenses
Meter O&M
Meter-reading
Data transmission
Billing
Revenue handling
Customer service
▫ Requests for service
▫ Outage reporting
▫ Billing inquiries
Collection/Bad debt
VI-2
Workshop I
VI-3
Workshop I
(1) Residential 241,998 2,750,454 $239,938 $349,370 $269,139 $4,563,696 $730,501 $0 $24.43 1.00
(2) Sm. Commercial 27,451 258,991 27,451 $25,100 $39,398 $30,530 $477,417 $82,377 $37,044 $24.29 0.99
(3) Large Commercial 3,150 8,231 $1,217 $1,926 $3,503 $23,143 $4,028 $0 $10.35 0.42
(4) Small Industrial 5,796 723,394 5,796 $76,495 $106,212 $6,446 $1,454,964 $222,080 $7,821 $310.13 12.69
(5) Large Industrial - Sec 461 835,453 $67,010 $92,175 $512 $1,274,542 $192,729 $0 $3,383.86 138.50
(6) Large Industrial - Pri 200 655,056 $51,664 $71,053 $222 $982,660 $148,566 $0 $6,012.51 246.08
(7) Large Industrial - Trans 12 596,648 $16,285 $22,393 $13 $309,746 $46,821 $0 $31,581.08 1292.57
(8) Street Lighting 422 84,098 $11,262 $15,518 $469 $214,198 $32,448 $0 $622.35 25.47
(9) TOTAL 279,490 5,912,325 33,247 $488,971 $698,045 $310,834 $55,800 $9,300,366 $1,459,550 $44,865
VI-4
Workshop I
VI-5
Rang e Name: CUSTACC
Workshop I
Acct.
No. Account 1989 1990 1991 1992 1993
------------- ------ (Thousand Dollars) ----------------- --- ------------
(1) (2) (3) (4) (5)
I. Customer Accounts Expenses
Source: Section I: HPC FERC Form No. 1: "Annual Report to the Board of Regulatory
Commisioners," p. 322.
Section II: NERA worksheet "Development of Annual Labor Cost Index,1987-1995"
(Range name: LABCOST).
VI-6
Workshop I
Customer Weighted
Accounts Average
Number of Weighting Number of
Rate Class Allocator Customer Factor Customers
[(1)/(2)]/$35.36 (2) x (3)
(1) (2) (3) (4)
(5) Labor Cost Index (1995=1.0000) 0.7324 0.7763 0.8229 0.8723 0.9203
Source: Line (1): NERA worksheet HPC "Customer Accounts Expenses, 1989-1993."
(Range Name: CUSTACC)
Line (2): NERA worksheet HPC "Average Number of Customers, 1989-1993."
(Range Name: AVGCUST)
Line (3): Schedule 11, p. 3.
Line (5): NERA worksheet HPC "Development of Annual Labor Cost, 1987-1995," Col. (3).
(Range Name: LABCOST)
VI-8
Workshop I
ame: S C HED1 1 P2
Annual Custome r
Accounts
We ighting Expe nse
Rate Class Factor Pe r Custome r
(1995 Dollars)
(1) x $40.37
(1) (2)
Acct.
No. Account 1989 1990 1991 1992 1993
-------------------- (Thousand Dollars) --------------------
(1) (2) (3) (4) (5)
I. Customer Se rvice and Informational Expenses
907 Supervision $213 $153 $20 $33 $34
908 Customer Assistance Expe nses $755 $464 $212 $243 $259
909 Informational and Instructional
Expenses $75 $59 $1,128 $774 $785
910 Miscellaneous Customer Service and
Informational Expe nses 118 120 105 202 181
Total Customer Se rvice and Informational Expenses $1,161 $796 $1,465 $1,252 $1,259
II. Labor Index (1995 = 100) 73.24 77.63 82.29 87.23 92.03
Source: Se ction I: HPC FERC I "Annual Report to the Board of Regulatory Commissione rs," p. 322.
Se ction II: NERA worksheet "Deve lopment of Annual Labor Cost Inde x." (Range name: LABCOST).
VI-10
Workshop I
Rang e Name: SCHED1 2 P1
(5) Labor Cost Index (1995=1.0000) 0.7324 0.7763 0.8229 0.8723 0.9203
Source: Line (1): NERA worksheet HPC "Customer Service and Informational
Expenses." (Range Name: CUSTSER)
Line (2): NERA worksheet HPC "Average Number of Customers,
1989-1993." (Range Name: AVGCUST)
Line (3): Weighting factor: NERA worksheet HPC "Development of
Customer Service and Informational Expenses Weighting Factor
(Range Name: CUST SRV INF WT)
Line (5): NERA worksheet HPC " Development of Annual Labor Cost,
1987 - 1995," Col. (3). (Range Name: LABCOST)
VI-11
Workshop I
Customers
Allocated Number of Expenses per as a % of Customer
Customer Class Expenses Customers Customer Total Weights
---(000's $)--- --------($)-------- ------(%)-----
[(1)x1000]/(2) (2) / 387657 (3) /3.22
(1) (2) (3) (4) (5)
VI-12
Workshop I
Rang e Name: CSICLS S12 P2
VI-13
Workshop I
VI-14
Workshop I
Labor Weighted
Total Component Labor Other Labor and
Index O&M of O&M O&M O&M Materials
Labor Plant Expenses ^1 Expenses Expense Expense Cost Index
(1995=100) (1973=100) (1995=100) -------- (000 Dollars) ------ ------- (Percent) -------- (1995=100)
((1) x (6))+
(5) / (4) 100-(6) ((3) x (7))
(1) (2) (3) (4) (5) (6) (7) (8)
Transmission
Distribution
Note: ^1 Transmission O&M expenses exclude Transmission of Electricity by Others (Acct. 565) and
Rents (Acct. 567). Distribution O&M expenses exclude Rents (Acct. 589).
^2 The July 1994 Handy-Whitman index multiplied by the square of 1 plus the percentage
increase from July 1994 to January 1995 (that is escalated geometrically).
^3 Col. (2) / 363 .
^4 Col. (2) / 312 .
Source: Col. (1): NERA table entitled HPC, "Development of Annual Labor Cost 1987 -
1995." (Range Name: LABCOST)
Col. (2): Whitman, Requardt and Associates, "Handy-Whitman Index of Public Utility
Construction Costs," Bulletin No. 140, North Central Region, pp. 18-19, Total
electric utility contsruction index: Transmission / Distribution Plant.
Supplimented by Bulletin No. 141: file ELECTRIC.WK1.
(Also see Range Names TRANOM & DISTOM)
Col. (4): HPC FERC Form No. 1, pp. 321-322.
Col. (5): Ibid., p. 354.
VI-15
Workshop I
VI-16
Workshop I
VI-17
Workshop I
The issue
How does A&G vary with plant and expenses?
How does general plant vary with investment in
generation, transmission and distribution?
Traditional methods used historical averages to
develop loaders, e.g.,:
Plant-related A&G
Total plant
Expense-related A&G
Total expense
General plant
Total plant
VI-18
Workshop I
200
150
100
50
VI-19
Workshop I
VI-20
Workshop I
VI-21
Workshop I
VI-22
Workshop I
VI-23
Workshop I
VI-24
Workshop I
Y = α + β X + δ DUMMY
30
Dummy has a
25
value of 1 in years
Y Dependent Variable
20
when change was
in effect and 0 in
δ 15 all other years.
10
Slope =
α5 β
0
0 5 10 15 20 25 30 35
X
Explanatory Variable
Loader is β.
VI-25
Workshop I
Y = α + β X + λ INTERACTION
40
35
The Interaction
Y Dependent Variable
variable has a
30 value of 0 in years
25 when change was
Slope = β
+λ in effect and 1 in
20
all other years.
15
10
Slope =
α5 β
0
0 5 10 15 20 25 30 35
X
Explanatory Variable
Loader is β +λ
VI-26
Workshop I
1999
450
400
Slope
Cumulative Additions to
(Millions of Dollars)
300
ADDGEN
250
200
150
100
1987
1980 1983 1988
50
1984
0
Cumulative Additions to Total Electric Plant Less General & Common Plant
(Millions of Dollars)
Solution: (1) Use data only for 1989-1999 (after major generation
additions). (2) Use two explanatory variables:
ADDGEN = α + β1 CAGP + β2 CATD. (CAGP is cumulative additions to
generation plant and CATD is cumulative additions to transmission and
distribution plant.)
Plant-Related A&G
Wires Company
Historical Data (1980 - 1999)
60
1997
50
40
Plant-Related A&G Expenses
Structural Outlier
Breaks
(Millions of Dollars)
30 1999
1987
20
1980 1988
1983
10
1984
0
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000
Loader is β1
VI-28
Workshop I
Non-Plant-Related A&G
160
1993
140
1997
120
Non-Plant-Related A&G Expenses
1990
100
(Millions of Dollars)
1998
NPLNTAG
80
60
No clear pattern or
1999 trend.
40
20
0
0 50 100 150 200 250 300 350 400 450
(Millions of Dollars)
VI-29
Workshop I
Non-Plant-Related A&G
FERC
Year Account 926
1999 (20,390) Data Problems
1998 7,314
1997 30,788 FERC Account 926
1996 30,698 Employee Pensions and
1995 32,233 Benefit showed substantial
1994 31,700 over-funding of pensions in
1993 47,613 the years before 1998, with
1992 20,798 adjustments for over-funding
1991 14,755
made in 1998 and 1999.
1990 18,128
1989 14,301
1988 11,641
1987 11,374
1986 14,743 Solution
1985 16,562
1984 15,854 Create proxy values for
1983 15,136 FERC account 926 to
1982 15,269 replace the actual values in
1981 13,415 non-plant-related A&G
1980 11,204
VI-30
Workshop I
Example
Plant-Related A&G Expenses
1982-2001
5,000
Thousands
1999
4,500
1986
4,000
1982
3,500 2001
Plant-Related A&G Expenses
3,000
2,500
2,000
2000
1,500
1987
1,000
500
0
0 40,000 80,000 120,000160,000200,000240,000280,000320,000360,000400,000440,000480,000520,000
Thousands
Cumulative Additions to Total Electric Plant
Net of Retirements (CATEP_N)
VI-31
Workshop I
VI-32
Workshop I
At a minimum:
VI-33
Workshop I
D. General Plant
General plant consists of items such as office buildings, warehouses, cars, trucks and other
equipment. When a utility adds generation, transmission and distribution equipment, its need for
general plant increases as well. To take account of the marginal cost of general plant we developed
a general plant loading factor applicable to other marginal plant. We used regression analysis on
25 years of historical company data (1970-1994) to estimate marginal general plant. Cumulative
additions to general plant were regressed on cumulative additions to total plant less additions to
general plant, both in constant dollars. Once again, the coefficient for the explanatory variable is
the loader shown on Schedule 13.
VI-34
Workshop I
Rang e Name: LOADERS S13
Estimate of
Loading
Factor
Administrative and General Expenses
and Social Security And Unemployment Taxes
(1) Applicable to Nonplant-Related Expenses ^1 19.28%
(2) Applicable to Plant-Related Expenses ^2 0.10%
(3) General Plant ^3 5.73%
Non-Plant-Related A&G
NPLNTA&G = a + b TEXPLESS
R2 = 0.941
Plant-Related A&G
PLANTA&G = a + CUMADDTOT
R2 = 0.803
General Plant
CUMADDGEN = a + b CUMADDTOT *
VI-36
Workshop I
Miscellaneous Expenses
VI-37
Rang e Name: M S PREPAY
Workshop I
(15) Prepayments Used in Study ^4 ----------------- ----- ----------------- ----- 0.07% ----------------- ----- -----------------
VI-38
Workshop I
Tax Rate
= ----------------- x (Weighted Cost of Preferred + Weighted Cost of Common Equity)
1 - Tax Rate
1
Fed and State 37.93 %
= ---------------- x (0.61% + 5.00%)
62.07 %
= 3.43%
VI-39
Workshop I
Most utilities pay a variety of taxes, some of which are marginal and some of which
may not be. It is important to review the taxes listed in the FERC Form 1 (page 222 prior to
1981 and pages 258 and 259 thereafter) to identify those taxes which vary with kilowatt-hours,
expenditures or revenues.
The NERA method incorporates income and property taxes in the carrying charges for
each type of equipment. Sales taxes should be included in the budgets for plant and O&M
expenses. Social security and unemployment taxes are included in the A&G loadings. There
may be pollution taxes which vary with energy production. These taxes should be estimated on
a per kilowatt-hour basis and added to marginal energy costs. Gross receipts taxes are
marginal; however, assuming that the utility will not charge marginal costs directly as rates,
these taxes cannot be quantified until the marginal costs are converted into rates. Therefore,
gross receipts taxes should be accounted for when the revenue reconciliation step is being
performed, but not added directly to marginal costs at the full statutory rate.
VI-40
Workshop I
Working Capital
(10) Material and Supplies (2) x 1.34% $ 0.84
(11) Prepayments (2) x 0.07% 0.04
(12) Cash Working Capital Allowance (8) x 1.00% 0.07
(13) Total Working Capital (10) + (11) + (12) 0.96
(14) Revenue Requirement for Working
Capital (13) x 13.53% $ 0.13
VI-41