28 Environmental Compliance Guidelines

Environmental Compliance Guidelines
Technical Document
Version 0 – June 2019
R AFFLES \ ORIENT EXPRESS \ BANYAN TREE \ DEL ANO \ SOFITEL LEGEND \ FAIRMONT \ SL S \ SO \ SOFITEL \ THE ORIGINAL S
RIXOS \ MANTIS \ MGALLERY \ 21C \ ART SERIES \ MONDRIAN \ PULLMAN \ SWISSÔTEL \ ANGSANA \ 2 5HOURS HOTEL S
H Y D E \ M ÖV EN P I C K \ G R A N D M ER C U R E \ P EP P ER S \ T H E S EB EL \ M A N T R A \ N OVOT EL \ M ER C U R E \ A DAG I O
MAMA SHELTER \ TRIBE \ BRE AKFREE \ IBIS \ IBIS S T YLES \ IBIS BUDGE T \ JO& JOE \ HOTELF 1
Environmental Compliance Guidelines | Technical Document
1. Operations & Process | 2. Energy | 3. Building Envelope Action Groups | 4. Mechanical | 5. Water | 6. Waste | 7. Product and Materials Action Groups | 8. Site
Introduction
AccorHotels is committed to environmental protection and sustainability and we are Many risk-management benefits are associated with green buildings, ranging from
focusing our attention on sustainable design and construction. improved indoor air quality to enhanced disaster resilience to various financial
incentives. Financial incentives can range from qualifying for tax exemption
As part of this commitment, we have established this set of performance based bonds, energy conservation bonds, tax deductions, historic preservation credits or
guidelines that streamlines the work of our partners (developers, architects, insurance benefits to various insurance paybacks including; premium discounts
engineers and operators) in delivering state of the art, sustainable and profitable for buildings renovated to reduce greenhouse gas emissions, extended business
AccorHotels Luxury branded operations. interruption coverage’s to allow extra time if needed to build or retrofit according to
a recognised environmental certification, to “green-upgrade” offerings for specific
We recognise that Sustainable Design reduces operating costs, increases equipment to policies that contain provisions which provide a percentage of return
productivity, strengthens brand image, builds positive stewardship, and attracts on the incremental costs of newer generation replacement equipment.
conscientious consumers.
By incorporating environmental compliance guidelines in the design and
We support and encourage green building and design within the industry, before construction process, we strive to improve the quality of the hotel environment for
it becomes a legislative requirement, and guarantee sustainability not only from an both colleagues and guests. These considerations shall be implemented from the
economic point of view, but from an ecological and ethical approach. concept design of the project throughout the installation and opening of the actual
project in both new developments and renovation projects.
The environmental laws and the construction legislation in each country form the
basis for general construction; our proposed program provides guiding principles Our standards will effectively address and pro actively prepare our stakeholders for
and sustainability from Design and Construction through our daily operations. sustainable design, construction, and operation of our brands, providing a balance
between the industries recognised established practices and innovative emerging
Sustainable Design offers an unprecedented opportunity to respond to the most concepts.
important challenges of our time, including global climate change, dependence on
non-sustainable and expensive sources of energy, and threats to humanity. The built
environment has a profound impact on our natural environment, economy, health,
and productivity.
2 Accor Technical Document | Version 0 | June 2019

This document describes and recommends both design and operational a

Points Required
strategies and technologies for each of these categories.
The Environmental Compliance Guideline outlines a total of 234 points.
The intent of each Category is to attempt to comply with one or more of the following:
—— Reduce energy consumption Bronze Actions (B) – 48 Points:

For projects to achieve Bronze level, the project teams to need to achieve all
—— Reduce water consumption
48 of the Bronze Level Actions. This is the minimum level of certification a
—— Reduce the carbon footprint project can pursue.
—— Design Hotels to ensure guest health and comfort

Silver Actions (S) – 64 points (48+16):
—— Reduce operating and maintenance costs
For projects to achieve Silver level, the project teams would have to complete
—— Raise guest and colleague awareness of sustainable development
all 48 Bronze Level points as well as completing all 16 Silver Action points.
This would give the project a combined total of 64 points.
In order to determine that a new project complies with the above categories, an
Environmental Compliance Checklist must be undertaken based on a point system. Gold Actions (G) – (80 points):
For projects to achieve Gold level, the project will need to have completed the
Bronze and Silver levels (64 points) and complete a further 26 points from the
remaining 171 points from the Gold Actions (48+16+ 26 points)
Note: It is mandatory that documentary evidence is provided as part of the

handover documentation to support each of the items scored, for all the levels
By achieving the Level Gold, projects will have the necessary design and
operational components designed into their property for the Hotel than can meet
the requirements of 3rd party Environmental Certification bodies such as LEED,
BREEAM, Green Globe, Green Key etc.
Having these components by themselves, does not automatically guarantee that a

Hotel will be certified.
Hotels will still need to independently apply to one of the 3rd party Companies and
comply with the management process required by them.

1. Operations & Process

No matter how sustainable a building may have been in its design and construction,
it can only remain so if it is operated responsibly and maintained properly. For
example, the use of toxic cleaning products can deteriorate indoor air quality; failure
to test sensor control points on a regular basis can compromise energy efficiency;
and poor training can lead to early system failures. Sustainable operations
and maintenance (O&M) practices focus primarily on the actions of building
occupants, and encompass safety, health and safety, comfort and productivity,
with an understanding of the need for subsequent generations to reuse and
recycle building components. During the design and construction process, to the
maximum extent possible, select systems that will be easy to maintain.
O-1 Smoke-Free Hotel
O-2 Colleague Training and Environmental Awareness
O-3 Sharing Initiatives with Guests/General Public
O-4 Green Housekeeping Products & Practices
O-5 Sustainable Event Management
O-6 Food and Beverage
O-7 Sustainable Terms and Conditions with Business Partners
O-8 Supporting Communities
O-9 On-site Hazard/Environmental Impact Analysis

O-1 – Smoke-Free Hotel Double door vestibules are to be provided.
The smoking area is to be slightly negative to the surrounding areas.

In many countries, smoking is not allowed in public places to protect the health
of others and smoke-free hotels are quite common. Other parts of the world hotel
Independent ventilation systems must be provided so smoke cannot migrate to
guest expectations dictate that smoking rooms are to be available.
non-smoking areas.
AccorHotels requires the Indoor air quality (IAQ) of all their hotels is crucial in
The HVAC system must provide higher exhaust and outdoor air rates in these rooms
achieving a healthy environment.
to dilute particulates.
Where smoking is allowed, designers should insist that entire floors are
15 air changes per hour is required to dilute the contaminated air
dedicated to smokers.
Full fresh air system to be provided Room-type air conditioning units should not be
Treated fresh air must be provided to the room whilst ensuring that the room is
used in smoking areas as they recycle the room air.
negative to the corridor.
All new hotels committed to gaining Planet 21 In Action ‘Gold’ should ban smoking
Smoking rooms are to be designed at 15 air changes per hour.
on the property.
An air to air recovery units is recommended.
As a disincentive to smokers, the hotel must have a policy of fining guests who
disregard this policy.
Mechanical extract must be provided to extract the tobacco smoke to the outside
using its own dedicated extract fan.
Bronze Actions
Supply air fans and Extract air fans must be interlocked to always run together. —— Ban Smoking on the Property. 1 point
—— Develop Cleaning Policy and Fee for Rooms where Smoking has occurred. 1point
Ceiling voids must not be used to re-circulate air.
Total Bronze Points = 2
Smoking room supply and extract must be a completely separate systems from
non-smoking rooms.
The disadvantage of allowing guests to smoke is that smoking in hotel rooms

creates discomfort for non- smoking guests.
In Restaurants/ Outlets where banning of smoking is not feasible, all designated

smoking areas should be separated with walls that go up to structure and doors
that automatically close.

O-2 – Colleague Training and O-3 – Sharing Initiatives with Guests/General Public
Environmental Awareness
Provide Electronic Signage and Information screens in guest and colleague areas to
advertise the environmental successes that the Hotel has achieved. Train colleagues
Sustainable measures will only be effective if they are properly implemented and
to share with Guests and the General Public, the environmental initiatives the Hotel
everyone is involved. The entire Hotel team will need to be introduced to Planet 21
has achieved and encourage guests to participate in them.
during as part of their on-boarding orientation programme.
Promote local sustainable handicraft shops, local environmental activities,

Training should be given on the following:
recommend alternative means of transport.
—— Sustainable housekeeping
—— Sustainable Events and Meetings Bronze Actions
—— Good engineering practices to save water and energy —— Guest Education Design into our Hotels signage and information screens to
educate our guests on the Planet 21 initiatives implemented in the Hotel. Share
Bronze Actions energy and water consumption data. Provide literature to explain the designed in
environmental features of the hotel and Planet 21 conservation practices used by
—— Ensure that Planet 21 is introduced to all colleagues at orientation for them the hotel that could be used by them when they return home 1 point
to understand the purpose and goals on Planet 21 and how they can help in
supporting the in supporting the initiatives. Ongoing training and Environmental Total Bronze Point = 1
Education sessions must be on-going. 1 point
Silver Operational Action
—— Develop Colleague Active Planet 21 Environmental Team. 1 point
—— Provide information/ literature explaining to guests what is offered locally from
Total Bronze Points = 2 an environmental perspective. Local handicraft, alternate means of green
transport etc. 1 point
Total Silver Point = 1
Gold Operational Action
—— Provide Sub metering in guest rooms or to inform guests on consumption of the

Hotel, provide energy, water, and carbon footprint data on guest bills. 1 point
Total Gold Point = 1

O-4 – Green Housekeeping Products & Practices Bronze Actions
—— Environmental Products. 1 point

The aim of the environmental programme is to reduce the risk of chemical exposure
—— Training for Environmental Practices. 1 point
to colleagues and guests alike. Some traditional Housekeeping, Engineering and
Stewarding products contain ingredients that are hazardous and many contain —— Towel Sheet Re-use Programme. 1 point
volatile organic compounds (VOCs) which act as irritants to sensitive people. There
are a range of green products and materials that could be used which do not
contain these compounds.
Silver Actions
Controlled Chemical storage rooms must be provided. Colleague training on chemical
storage and handling and the containment of substances hazardous to health is also —— Main and Employee Entrance walk-off Mats. 1 point
extremely important and it is recommended that this be carried out by the regularly
by the nominated chemical supply Company as well as the Hotel.
Gold actions
All hotels must implement the towel and sheet re-use programme and all
colleagues must be trained to fully understand the programme. —— Efficient Use of Materials. 1 point
—— High Efficiency Vacuum quiet Cleaners with high efficiency filters. 1 point
All colleagues should be encouraged to substitute re-useable supplies for
disposables supplies as much as possible. Total Gold Points = 2
Products should be compliant with a standard that sets VOC limits for a range of
product groups.
All housekeeping colleague and procurement agents should be trained to purchase

and use green cleaning products.

O-5 – Sustainable Event Management Gold Actions
—— Recycling/ Compost Programme (Packaging/event materials & literature/

Events typically use large amounts of paper and can create large amounts of food & beverage) 1 point
waste. Event organisers and Companies favouring venues that offer sustainable
—— Reduction of Consumables (Washable/reusable catering dish/flatware, table
management practices for their events and meetings. Sustainable events should
linens, bulk dispensers) 1 point
include as a minimum;
—— Local Catering (Seek catering ingredients that originate within 80kn (50 miles)
—— A recycling programs to handle packaging and event material
of Hotel) 1 point
—— Reducing Food and Beverage waste
—— Environmentally Preferable Event Materials (Recycled content, non-toxic inks,
—— Where disposable materials are used, these should be able to be recycled and compostable) 1 point
made from rapidly renewable materials
—— No Printed Materials used (Install Screens with Event schedules etc.) 1 point
Events halls, Conference and Banqueting and Meeting rooms must be designed to
—— Develop Green Meeting packages, educate colleagues/ attendees on
be flexible in nature to avoid excessively sized spaces and energy consumption.
using/ implementing green programmes) 1 point
All Events, Conference and Banqueting spaces and Meeting room spaces must Total Gold Points = 6
be controlled by occupancy presence detectors that can control both lighting and
HVAC systems in un-occupied modes.
Building management systems must be designed to allow for flexibility of

uses in spaces.
All Hotels should incorporate green meeting options into event packages and
research facilities capable of accepting recyclable/compostable event waste.

O-6 – Food and Beverage Gold Actions
—— Menu planning to prevent waste (Develop and implement a menu planning

Hotels are large consumers of food and beverage products. Hotel should engage policy) 1 point
with local suppliers and establish purchasing agreements, to provide healthy and
—— Bulk Dispensers (Provide bulk food, beverage and condiments dispensers
sustainable food supplies.
whenever possible) 1 point
Sustainable food and beverage sources include locally produced fairly traded and —— Purchase Local, Organic, Fair Trade Food (Develop sustainable food purchasing
organic ingredients. policy with possible supplier’s identified.) 1 point
—— Participate in the Planet 21 Healthy and Sustainable Food Charter. 1 point

Plan Menu’s that use environmentally responsible products and to:
—— Implement a Food Donation Programme. 1 point
—— Reduces excess food waste
Total Gold Points = 5
—— Reflect local seasonal available ingredients.
—— Ban endangered species from all menus
—— Remove all controversial food additives and reduce fat and sugar content.
—— Cater for a range of dietary needs.
—— Offer options in bulk dispensers rather than individual packaged units.
Training must be provided to all food service colleagues to ensure that they
all understand the new healthy and sustainable food Charter and that the
commitments are understood and properly implemented.
Chef’s vegetable gardens must be provided to offset catering needs.
Provide de-watering units in all food prep areas and composting equipment into all
main waste collection rooms
Food donation programs should be set up, wherever applicable.

O-7 – Sustainable Terms and Conditions with Gold Actions
Business Partners —— Use Sustainable Terms and Conditions for Contracts made with) 1 point
—— Encourage more Sustainable Product Innovation from Manufacturers. 1 point

Hotels should look for opportunities to work closely with all product and service
providers to identify areas for improvement. —— Bundle Sustainable product purchases for cost and quality control. 1 point

In areas where certain greener technologies or services are limited, hotels should
consider developing agreements that foster improvements to locally available
products and businesses.
All Hotels must;
—— Source products which are responsible in their manufacture, use and

disposal. E.g. Ask Chemical suppliers to take back all empty chemical
containers (Reuse / Recycle)
—— Review all the products and services purchased by the Hotel and identifying
where more responsible alternatives are available.
—— Integrate sustainable criteria into your purchasing policy and procedures
—— Encourage local businesses to source locally when possible
Include sustainable products and practices in construction documents or

procurement contracts. Contractors and building material suppliers with the most
sustainable business practices should be incentivised or favoured.
Design and construction teams should carefully assess affordable products and
services available in the area and identify gaps in availability.
Hotels should consider creating alliances throughout the AccorHotels brand to

further leverage influence. Current and future service and supply contracts should
be reviewed and revised for sustainable business practices as they are renewed.
Purchases for maintenance and renovations should be massed to increase product
transformation potential.

O-8 – Supporting Communities O-9 – On-site Hazard/Environmental Impact Analysis

We must act to Empower and connect people. All hazardous materials used by the Hotel must be identified and documented
on a hazardous material spread sheet.
Creating human connections begins with caring for people. We share the benefits
of hospitality by promoting inclusion, protecting the disadvantaged and supporting The spread sheet must include:
community initiatives. —— What the hazardous material is
—— Where it is stored
All Hotels must set a positive example to their communities by not participating in —— Where it is used
unlawful exploitation of labour, women or children. Hotel Colleagues must receive
—— What the Emergency First Aid procedures are
training on how to recognise and resolve these sensitive situations.
—— What the disposal procedures are
Giving back to the area’s community through in-kind donations and volunteer All hazardous waste must be tracked in accordance with International or local
programs will enhance the establishment’s reputation and encourage a positive environmental regulations.
relationship with local residents.
All hazardous chemicals must be labelled and stored in areas separating corrosive,
Local services and labour should be used where ever possible and trained to better flammable and acidic substances.
prepare them for career advancement.
All Containers should be properly sealed and prevent of any releases.
Colleagues must be trained to properly address fair labour and exploitation issues.
Material Safety Data Sheets (MSDS) must be posted (Mounted) where the chemical
Bronze Actions is used as well as where the chemical is stored.
—— Carry out and document AccorHotels HR Human Rights Training (A minimum A master list of all hazardous material MSDS sheets must be kept by the Hotel Engineer
of three colleagues (3) including GM shall have Completed HR human rights
training) 1 point Any paints, paint thinners, oils, cleaning products batteries, pesticides, herbicides,
fungicides, fluorescent lights, light ballasts and anything else considered hazardous
Total Bronze Point = 1
should be considered hazardous waste and properly stored.
Gold Points Make suppliers responsible for the removal of all chemical containers.
—— Support Community/Cultural Preservation Projects (Develop, document and
implement a plan) 1 point Bronze Actions
—— Hazardous Material Audit (Audit all chemicals used at the hotel facility and
—— Participate in Local Career Training Program (Develop, document and implement current disposal procedures) 1 point
a plan) 1 point
—— A recycling area must be provided as part of the design which includes an
—— Encourage Investment in Local Economy (Develop, document and implement area designated for the appropriate segregation, storage and disposal of
a plan) 1 point Hazardous Materials. 1 point
Total Gold Points = 3 Total Bronze Points = 2

2. Energy
After Salaries and Wages, electrical consumption is one of the most costly aspects E-1 O&M Best Management Practices (BMPs) E1-a to E1-e
of a hotel operation, both from both a financial and environmental perspective.
E-2 Energy Metering and Sub-Metering
It is possible to minimise this load without affecting the comfort and the wellbeing E-3 Energy Performance Benchmarking
of our guests and colleagues by implementing:
E-4 Building Energy System Commissioning
—— Efficient lighting design
E-5 Building Management System (BMS)
—— Energy saving products
E-6 Guest Room Mater Switching
—— On-site power generation
E-7 Energy Efficient Appliances
—— Effective energy controls and management
E-8 Hot Water Contribution to Energy Reduction
All Designers should specify of energy efficient products, lighting control systems,
E-9 Energy Efficient Lighting
daylighting, and renewable energy. The building should be fully commissioned and
on- site power generation should be researched to see if it is applicable to the project. E-10 Lighting Systems Controls
E-11 Reduce Light Pollution

Good electrical and lighting practices will save money and reduce carbon emissions.
E-12 Low Energy Systems

E-1-a – Best Management Practices for Energy E-1-c – Building Operating Plan
waste and Water
The Project MEP Consultants must provide as part of their handover
documentation, a Building Operating Plan document for Engineering to
All hotels must use the Gaia system. This will help them in identifying areas of poor
use and understand.
environmental practices in terms of energy and water consumption.
This document should compile a comprehensive list of all the buildings mechanical
Identifying these areas of poor performance will assist Departments in identifying
and electrical systems, including but not limited to HVAC systems and their design
areas where low or no cost solutions to correct their performance.
set points which is inclusive of seasonal variations, Lighting and design light levels,
Domestic hot water and storage aa and circulating design temperatures, other
Bronze Action – 1 point
systems connected to laundries, kitchens etc.
E-1-b – Sequence of Operations Document The Commissioning professional must create a brief summary of each of the
buildings systems which should describe the areas of the building that the system
The Project MEP Consultants must provide as part of their handover serves and the space conditions they are required to provide. The summary should
documentation a sequence of operations and building operating plan. This plan also outline how the systems energy in monitored and controlled.
hotel must describe how various systems work and interact so that the Hotel
Engineering team can understand. The document should also document, the location and function of all energy/
consumption meters. It should establish how the meter information is collected and
This plan together with the computerised preventative maintenance system will the procedure for reporting.
ensure that all systems are operating the way they were designed to and allows
potential problems and inefficiencies to be identified and corrected. Bronze Action – 1 point
AccorHotels Best Management Practices (BMP) Document contains a

comprehensive list of strategies for improving operational energy efficiency.

E-1-d – Systems Narrative E-1-e – Preventative Maintenance

The Building Management System provider must develop as part of their scope of A computerised maintenance management system must be provided.
works, a Systems narrative which is a summary of operation, system by system.
The summary must include Site summary of the Equipment. This system must be able to schedule, describe schedule and record planned
maintenance tasks on the properties systems.
—— Heating system
—— Boiler and pump operations. The system must be able to record the installation/ replacement dates of parts and
—— Chilled Water System equipment so that the equipment life expectancy can be tracked.
—— Chillers and Chilled water circuit including pumps

The system must be able to log time and date of the maintenance task,
—— Condenser water system including pumps.
—— Air Handling Systems Who and when it was completed.
—— Supply air handling units

Materials used with cost.
—— Kitchen extract
—— Bathroom Extract Any readings (e.g. across filters) that need to be taken as part of the maintenance
checks to monitor performance checking.
—— Smoke control
—— Staircase Pressurisation What was done to rectify any faults detected?
—— Domestic Hot and Cold water services
—— Storage
—— Filtration Total Bronze Points = 5
—— Cold Distribution including Pumps
—— Hot water distribution including supply and return pumps
—— Calorifiers
—— Softeners
—— Heating, Ventilation and Air-Conditioning Controls.
—— Lighting controls
—— Emergency Power Generation

E-2 – Energy Metering Bronze Actions
—— Provide Main Meters to all incoming utility Services (Electricity, Water, Gas,
Energy and water costs are a large business expense that should be minimised to District Cooling, District heating etc) and ensure meters have been calibrated. 1
maximise profits and contribute to the conservation of natural resources and the point
reduction of pollution and global warming.
—— Enrol and participate in AccorHotels Planet 21 In Action Environmental
Programme. 1 point
All Hotels are therefore required to keep accurate documented records and
measurements of all energy consumption. Total Bronze Points = 2
What is measured is under control. Gold Actions
—— Provide energy, water and gas sub meters for each zone. 1 point
Metering also enables verification of the performance the building over time to
ensure savings are maintained. —— Provide meters on 10% of each sample zones. 1 point
—— Provide sub meters on 20% sample on individual zones. 1 point.

Sub-metering must be installed for high energy use areas such as cooling towers,
kitchens, laundries, swimming pools, landscape irrigation etc. Items to be measured Total Gold Points = 3
are electricity, water (hot and cold) boilers, steam, gas, power, water and other
utilities.
Main meters must to be installed for all main incoming utilities to the Hotel.
Wherever possible, meters must be the ‘smart type’ meter to automatically send the
data to the planet 21 Gaia platform.
All Hotels must enter their energy and water consumption data through the Planet
21 In Action Gaia Platform.
Meters should be installed for a lifetime above 20 years.
All installed meters must be calibrated to manufacturer’s requirements and be

included as part of a documented equipment maintenance schedule.

E-3 – Energy Performance Benchmarking E-4 – Building Energy System Commissioning

Tracking energy performance and identifying opportunities for improvement is one Systems commissioning is a mandatory requirement for all AccorHotels globally.
of AccorHotels focus points. Commissioning must be carried out by a professional third party Commissioning
Engineer for all systems.
The AccorHotels energy and water platform collects and analyses Hotels past as well
as current performance data and compares this with similar AccorHotels in same The commissioning process should occur during the design and construction life of
city and other regions globally. a building and even following occupancy.
Energy targets are then set for the Hotels on an annual basis. Additionally, commissioning ensures that a buildings energy consuming systems are
purchased, installed and are operating as the designer intended them to.
Engineers can then work towards achieving the goals set for the year.
The commissioning process can have a significant impact on the whole life energy
Bronze Actions of a building.
—— All Hotels must register on the AccorHotels Gaia system. 1 point

Retro-commissioning can provide immense savings for existing facilities whether
Total Bronze Point = 1 construction, renovations or upgrades are scheduled. Once retro-commissioning
has been complete, the resulting documentation can be used annually to re-check
Silver Action systems performance and continued savings and efficient operation.
—— All Hotels must meet the minimum energy performance targets set by the
Silver Actions
Gaia system. 1 point
—— The project must provide the Hotel operations team with a Commissioning plan.
1 point
Gold Action —— The Consultant must carry out an Energy audit of the Hotel which must include a
site assessment and energy usage breakdown. 1 point
—— Actively collect and enter data into the AccorHotels Gaia system and use this
information and compare against other Regional Hotels. 1 point Total Silver Points = 2
—— Exceed the Energy performance targets set for the Hotel. 1 point
Gold Actions
—— Start Commissioning during mid design phase. 1 point
—— Commission the all Hotel systems prior to the opening of the Hotel. 1 point

E-5 – Building Management System (BMS)

Building Management Systems must be provided to all AccorHotels. This will
allow the Engineering Department to monitor and control of the building’s
mechanical and electrical systems, maintain desired thermal comfort, lighting,
and services (fire, security, etc.) whilst minimising energy consumption. The BMS
system must also alert engineering team members of faulty equipment with the
use of system alarms.
Guest Room Management Systems must be installed in hotels that are capable of
recognising when guests leave their room and save energy during these times. The
GRMS central monitoring system can either be installed as a standalone on a room
by room basis, but it is preferred that the GRMS system provided, reports back to a
central location.
Bronze Actions
—— A Building Management System must be provided. 1 point
Gold Actions
—— Provide a guest room Management system. 1 point
—— Connect Primary meters to the Building Management System. 1 point
—— Connect sub Meters to Building Management System. 1 point

E-6 – Guest Room Meter Switching Silver Actions
—— Master switching must be provided. 1 point

Presence detection must be provided to all guest rooms. Key card holders are
Total Silver Points. – 1
not to be used.
Gold Actions
Presence detectors will recognise when guests leave their rooms and turn off
lighting and set back cooling / heating to save energy during these times. —— GRMS must be provided. 1 point
—— The GRMS must be able to provide guest room energy trend and reports to the
The following sequence of operations must be utilised:
system monthly. 1 point
1. Guest exits room and is no presence is longer detected by motion sensor.
2. Master control light switches must be provided at the entry to each room
and at wither side of the bed.
3. After a predefined period (e.g. 1 minute), room goes into “Unoccupied” mode.
4. Electrical outlets power down with the exception of one or two designated for
charging guest laptops, Mobile phones, etc.
5. Lighting turns off which saves electrical power and also reduces unwanted heat
in the room.
6. Curtains could close to cut out solar gains heating up the room.
7. HVAC either turns off or sets back the temperature control of the room.
8. Outside air flow to the room and exhaust air flow from the bathroom can
damper down.
9. Notification of empty room goes back to main GRMS Dashboard.
When guest returns, the rooms goes back to the guest’s original setting for air-
conditioning and lighting etc.

E-7 – Energy Efficient Appliances

Energy efficient products go a long way to supporting energy and water saving
initiatives and save money.
Most countries have their own certification bodies for energy efficient products
bearing the Energy Efficient Ratings
All equipment specified by the Project Consultants for Kitchens, Laundries, Plant
rooms, Life Safety signage, Air Handling Units Boilers, Guest room loose equipment
and Air-conditioning, etc. must be Energy Efficient rated.
Documentation supporting this equipment selection must be provided as part of

the Operating and Maintenance manuals.
Bronze Actions
—— All guest room and apartment equipment must be energy efficient rated.
Documentation to support this must be provided. 1 point
—— All Televisions provided to the Hotel or Apartments must be energy efficient

rated. Documentary evidence must be provided to support this. 1 point
Silver Actions
—— Energy efficient mini-bars must be provided to all guest rooms. 1 point

E-8 – Hot Water Contribution to Energy Reduction Bronze Actions
—— All pipework must be insulated. 1 point

Consideration must be given to the use of solar collectors for domestic hot water
—— Electronic control systems and flue dampers must be installed on all boilers. 1 point.
and space heating.
Low, medium and high temperature systems can be selected to meet the end use
requirements. Boilers should operate with electronic control systems monitoring Gold Actions
oxygen to minimise excess air. Dampers must be provided on boiler flues that
—— Use Solar Thermal units for a minimum of 20% hot water demand. 1 point
are interfaced with the burner to close when the burner shut down. Wherever
possible, use steam traps (bucket, thermostatic or thermodynamic) on all steam —— Use Chiller Heat recovery units for domestic hot water use. 1 point
equipment together with other components such as pressure regulators, safety
valves etc, necessary in the piping design. Steam Condensate return systems must
be provided wherever steam is being used. Boiler blowdown heat recovery systems
should be considered
Recover waste heat from cooling towers and chiller plant and use for domestic hot
water. This could lead to energy savings. Two types of chiller heat recovery units are
condensers (single and split) and templifier heat recovery water heaters. A single
condenser heat recovery chiller is selected to operate exiting condenser water at 40°C
to 43°C (105°F - 110°F). Split loop units use one loop to reject heat to a cooling tower,
while the other loop is used to collect heat for the building. Templifiers can recover low
grade heat from the condenser (centrifugal or reciprocating compressor) and convert
it to high grade heat 60°C -71° C (140°F - 160°F).
Good pipework insulation reduces both heat loss and heat gain in water systems.
Use environmentally friendly insulation wrap, fiberglass insulation strips, or
polyethylene or neoprene foam pipe sleeves around pipes.
Heat recovery is recommended for buildings with balanced cooling and heat loads,
24 hour hot water buildings, total installed heat rejection capacity of water-cooled
systems exceeds 6 million Btu/h and design service water heating load exceeds 1
million Btu/h).
Use heat pump systems wherever possible.

E-9 – Energy Efficient Lighting Bronze Actions
—— Zero use of Incandescent lighting in guest rooms. 1 point

No incandescent bulbs must be used on any AccorHotels projects.
—— Zero use of Incandescent lighting in Circulation spaces. 1 point
Energy Efficient LED lights are up to 80% more efficient than traditional lighting —— Zero use of Incandescent lighting in back of the house spaces. 1 point
such as fluorescent and incandescent lights.
LED lights contain no toxic elements.

Silver Actions
Fluorescent strip lights contain noxious chemicals such as mercury. This will —— Reduce power density levels to 9W/m2 in Guest rooms. 1 point
contaminate the environment when disposed of in landfill waste. Disposal of
fluorescent lamps must be treated as hazardous waste and must be removed
through a registered waste carrier.
Gold Actions.
95% of the energy in LED is converted into light and only 5% is wasted as heat. —— Use LED and other high performance light fittings in Guest rooms. 1 point

LEDs have a better quality of light distribution and focus light in one direction
as opposed to other types of lighting which waste energy by emitting light in all
directions, often illuminating areas where light isn’t required (such as the ceiling).
Less LED lights are needed to achieve the same level of brightness given off by
fluorescents and incandescent lights. Fewer lights will reduce energy consumption
and will therefore be a benefit to the environment. LED lights use and reduce the
demand from power plants and decreases greenhouse gas emissions. LED Lights
last up to six times longer than other types of lights, reducing the requirement for
frequent replacements. This results in using fewer lights and hence fewer resources
are needed for manufacturing processes, packaging materials and transportation.

E-10 – Lighting Systems Controls E-11 – Reduce Light Pollution

Hotels typically waste significant energy lighting areas that either are already Like noise pollution, light pollution is a form of waste energy that can cause
receiving adequate natural daylight or are unoccupied.
adverse effects and degrade environmental quality. Because light (transmitted as
electromagnetic waves) is typically generated by electricity, which itself is usually
The provision and installation of daylight presence detection sensors and controls
can eliminate this wastage and reduce hotel operating costs. generated by the combustion of fossil fuels, it can be said that there is a connection
between light pollution and air pollution (from fossil-fuelled power plant emissions).
The building envelope design must maximise day-lighting control systems, built into Control of light pollution therefore will help to conserve fuel (and money) and
the design. These systems are used to reduce artificial lighting levels when adequate reduce air pollution as well as mitigate the more immediate problems caused by
day-lighting is available, through either on-off or dimming control of perimeter lights. the excessive light. Although light pollution may not appear to be as harmful to
public health and welfare as pollution of water resources or the atmosphere, it is an
Presence detection sensors are to be used to automatically turn off lighting to
environmental quality issue of no small significance.
unoccupied spaces.
Photo sensors must be used in perimeter public spaces will automatically adjust Bronze Actions.
light levels and reduce energy consumption,
—— Provide automated solar clock and BMS timing Controls on all external façade
lighting. Turn lighting automatically off between the hours of 02:00 hrs and
Daylight controls are best used on the perimeter of a hotel near windows.
Both daylighting and occupancy controls may be incorporated into existing 06:00 hrs. 1 point
systems but can have a higher cost and increase system complexity. Total Bronze Point = 1
Bronze Actions
Gold Actions
—— Control back of the house lighting with presence detection sensors (Offices,
Kitchens, corridors etc.) 1 point —— Install full cut off light fittings. 1 point
—— Use presence detection sensors in corridors and Elevator lobbies or to control Total Gold Point = 1
decorating fixtures. 1 point
Gold Actions
—— Install Daylight sensors in all Public Spaces. 1 point
—— Connect daylight sensors to Guest room Master switching. 1 point
—— Provide Daylight sensors to control Perimeter shades in Public spaces. 1 point
—— Provide daylight sensors in Multi-occupancy spaces. 1 point

E-12 – Low Energy Systems Thermal energy storage system is used to reduce a building’s peak air conditioning
load. Chillers run during off-peak hours to cool a storage tank of water or ice.
During peak hours, part of the cooling demand is met by circulating fluid through
All designs should consider the use of alternative renewable energy systems.
the storage tank, reducing the electrical demand and required cooling capacity of
A Renewable energy systems is a non-traditional fuel source that do not natural
the chiller. While higher chiller efficiencies can be achieved due to lower outdoor
resources. Traditional alternative fuels for buildings are wind, solar, and geothermal.
temperatures at night, any savings are usually offset by system inefficiencies
especially in ice storage.
Solar power uses the sun’s direct and diffuse radiation to actively generate
electricity by means of photovoltaic (PV) cell.
Alternative energy feasibility is dependent on site location.
Wind power can be generated using small horizontal or vertical axis wind turbines,
Solar is not as location dependant but payback will be better in areas with high solar
which can be integrated into the hotel structure or located elsewhere on the site.
radiation values.
Wind turbines are only feasible on sites with significant wind resources, and
Gold Actions
operate at much lower efficiency in urban settings.
—— Install a system to generate electricity on-site, which could include the use of
Geothermal power system offers the opportunity to use the Earth’s natural thermal solar, wind, geothermal or co-generation. 1 point
energy, stored in hot or molten rock several kilometres below the surface, to
—— Design Hotels to be less reliant of fossil fuels. 1 point
generate heat and or electricity. Co-generation power generation is only appropriate
in areas which have high levels of geothermal activity. —— Install low energy system(s) which include ground source heat pump or thermal
storage. 1 point
Co-generation is the simultaneous production of heat and power from one fuel
source. Electricity is generated a generator and the waste heat from the engine
is captured and used to heat water. The goal of co-generation is to produce
electricity and heat at a lower cost per unit and carbon footprint than can be
achieved by purchasing electricity and natural gas respectively. Co-generation
should only be considered where there is access to significant natural gas.
Ground source heat pump (GSHP) system uses the earth as a thermal battery to
heat and/or cool the building at considerably higher efficiency than conventional
heating and cooling systems. The ground loop performs the function of the
condenser loop and heat rejection plant, but rejects heat from the building to the
ground rather than the atmosphere. The system also works in reverse in winter,
taking the place of a boiler to absorb heat from the ground to heat the building.

3. Building Envelope Action Groups

The building envelope consists of roofing, walls, windows, doors and floors and Cold-Alpine
are used to maintain occupant comfort and regulate indoor environmental quality.
The following attributes should be considered for each climate zone: A conventionally heated building should not have high thermal mass, as this can
increase the time required to meet thermal comfort conditions. If solar heating is to
For Hot-Dry Regions
be used, a high thermal mass can be advantageous. Envelopes with low infiltration
and optimised insulation are very effective for this climate.
Materials with high thermal mass are favoured, along with external insulation.
Concrete, masonry and adobe are all suitable materials.
B-1 Optimise Daylighting Design
Adequate thermal mass will absorb solar heat during the day and release the B-2 Optimise Façade Design
heat at night.
B-3 Cool Roofing Systems
Finishes with high reflectivity and wall shading should be used to reduce B-4 Air Infiltration Reduction Measures
solar gains.
B-5 Acoustic Isolation
Use plants and other devices for external shading.
Hot-Humid Regions
Materials with low thermal mass are favoured. Masonry is used because of its durability.
High reflectivity materials are suitable.
Use plants and other devices to shade the building.
Temperate Regions
Materials and construction vary for specific climate conditions and

heating/cooling strategy.

B-1 – Optimise Daylighting Design Bronze Actions
—— Provide low e-glazing to all windows (U-value of 0.30) 1 point

Windows provide a visual connection with the outdoors, natural light and some
solar heating. The optimisation of glazing materials and window design can have
a significant impact on increasing building energy performance. Use of low-E
Silver Actions
coatings and double-glazed or triple glazed windows can improve glazing thermal
performance. U values of 0.30 must be specified. Low-E coating is a metal film, —— Optimise window to wall ratio. Vision glass ratio is not to exceed 40% or provide
which reduces the emissivity of glass (or the “E” in low-E), and thus the amount of external vertical shading that extends 1.2 meters (4 feet) beyond the exterior wall
heat that is lost or gained (transmission). at each floor or provide an energy model demonstrating the glass performance
is equivalent to code requirements for glazing. 1 point
Windows manufactured with Low-E coatings can reduce energy transmission
through a window by some 30%–50%.
Gold Actions
The size and orientation of windows must also be considered. Typical window to wall
ratios range from 20% to 50% and should be optimised for location. —— Provide double or triple glazed units or argon gas filled units in all guest
rooms. 1 point
Shading strategies should be considered in the design process.
—— Carry out a sun path analysis to identify shading opportunities. 1 point
Optimally designed shading will allow sunlight penetration during heating periods —— Design shading for all 4 orientations of the building based on the sun path
and block it during cooling periods. To maximise energy savings, optimised analysis. 1 point
daylighting design should be combined with photo sensors linked to the artificial
—— Provide planting (Trees) as shading based on the sun Path Analysis. 1 point
lighting in the building.
—— Allow for natural light in corridors (25 foot candles of natural light in at least 25%
The generally accepted goal for daylight, defined by the Building Research Centre of corridors) 1 point
and the and the USGBC, is to design for 75% of regularly occupied spaces to achieve Total Gold Points = 5
25 foot-candles (250 lux) of illumination from daylight on the task plane.
Low-E, double or triple glazed windows may be applied to an entire hotel or to

specific orientations. This is most beneficial in extreme climates and in guest
rooms with large windows. The shading design will depend on climate, latitude and
building layout.
Live Shade planting should be considered.

B-2 – Optimise Façade Design Bronze Actions.
—— Façade design must meet the ASHRAE or other internationally recognised body
The façade design of a building not only determines its external appearance but can recommendations for the Climate Zone. 1 point
also have a large impact on energy consumption.
Efficient design is really dependent on a number of factors, including climate and

Gold Actions
the building’s mechanical systems and these must be studied together.
—— ASHRAE or equivalent recognised body recommendations must
Through analysis of energy savings and costs, wall insulation can be optimised for be exceeded. 1 point
any building and climate.
—— Environmentally preferable Insulating materials must be used. (Non ozone
depleting material, recycled material, rapidly renewable material, Indoor Air
More insulation is required in climates with extreme temperatures: hot and cold.
Quality sensitive) 1 point
In cold climates, insulation reduces heating costs whereas in hot climates, it —— Thermally broken façades must be provided. 1 point
minimises air conditioning costs.
—— Consider using Innovative façades (Double façades, ventilated facades,
green walls. 1 point
In temperate climates where natural ventilation is appropriate, too much insulation
may increase energy costs. Total Gold Points = 4
It is important that the optimisation of insulation should be performed on a climate

by climate basis.
Thermally broken façade details must also be used, to reduce heat flow.
Green façades should be considered.

B-3 – Cool Roofing Systems

Cool roofs are designed to reflect sunlight and absorb less heat.
Compared to traditional roofs, a reflective roof has a high albedo, or solar reflectance.
A higher albedo means that a roof has a higher ability to reflect the sun’s rays, and
thus reflects more sunlight than traditional roofs.
The primary advantage of a cool roofing system is that less energy to cool the
building. The term “heat island” refers to urban air and surface temperatures that
are higher than nearby rural areas, caused by the high density of dark roofs and
paving that absorb heat. This elevated temperature leads to increased building
cooling loads.
A roof with high solar reflectivity, typically white in colour, is called a cool roof, and
can be used to reduce heat island effect. Reflective cool roofs can reduce roof
surface temperatures by up to 38°C (100°F).
Bronze Actions
—— All low sloped roofs must have a Solar reflectance index (SRI) of <78 and steep
sloped roofs must have a Solar Reflectance index (SRI) of < 29. 1 point
Gold Actions
—— Overall roof reflectivity must exceed 65% with a thermal emissivity of 0.9 or more
for 50% on the roof. 1 point
—— Overall reflectivity must exceed 87% with a thermal emissivity of 0.9 or more for
100% of the roof. 1 point

B-4 – Air Infiltration Reduction Measures Bronze Actions
—— Use appropriate building materials to minimise infiltration. All doors and windows
Infiltration is the unintentional or accidental introduction of outside air into a must be weather stripped. 1 point
building, typically through cracks in the building envelope and through use of doors
for passage. Infiltration is sometimes called air leakage. The leakage of room air
out of a building, intentionally or not, is called exfiltration. Infiltration is caused by
Silver Actions
wind, negative pressurization of the building, and by air buoyancy forces known
commonly as the stack effect. —— The hotel must be positively pressurised using the Mechanical Air Handling units.
1 point
Because infiltration is uncontrolled, and admits unconditioned air, it is generally
considered undesirable except for ventilation air purposes. Typically, infiltration is
minimized to reduce dust, to increase thermal comfort, and to decrease energy
Gold Actions
consumption. For all buildings, infiltration can be reduced via sealing cracks in a
building’s envelope, and for new construction or major renovations, by installing —— Install Building pressurisation controls. 1 point
continuous air retarders. In buildings where forced ventilation is provided,
—— Provide a minimum MERV 11 (Minimum efficiency reporting value) air filtration
media on all air handling units. 1 point
For larger resorts with high square footage, building pressurisation controls can be
used in conjunction with a building management system. The pressure sensors will —— Incorporate building pressurisation controls into the BMS system. 1 point
report when pressure has fallen below the acceptable levels and the BMS makes
—— Develop a plan for corrective actions to take when the system alarms. 1 point
the air-handling unit supply more conditioned air, thus increasing the pressure and
avoiding infiltration. Total Gold Points = 4
All new hotels should be built with construction materials that minimise infiltration
and should be positively pressurised using a mechanical system.
Weather stripping should be installed on existing doors and windows, and all cracks
and building envelope failures should be leak stopped.

B-5 – Acoustic Isolation

Noise is unwanted sound judged to be unpleasant, loud or disruptive to hearing.
From a physics standpoint, noise is indistinguishable from sound, as both are
vibrations through a medium, such as air or water. The difference arises when the
brain receives and perceives a sound.
Noise in Hotels is produced by the stimulation of airborne or structure-borne

noise, which is caused by talking, music, walking across ceilings and up and down
stairs (impact noise), or by the operation of building service installations such
as wastewater systems, energy supply and heating systems, ventilation and air-
handling units, lifts, powered doors, etc.
Gold Actions
—— All Mechanical equipment must be specified to meet a noise criteria of

35 or better at high speed. 1 point
—— All Air Handling intakes and Exhaust must be located a minimum of 20 meters
(65 feet) from Opening Guest room windows. 1 point
—— All kitchens, Restaurants and Waste collection areas should be a minimum of

36 meters (120 feet) away from Guest rooms. 1 point
—— Sound Absorption materials must be used in Kitchens, Restaurants and Waste

Handling/ Storage areas. 1 point
—— AccorHotels guest room noise isolation requirements of STC 50 or greater must

be met. 1 point

4. Mechanical
Mechanical systems present many opportunities to improve the comfort of guests
and colleagues alike, save energy, saver money and in turn, reduce the Carbon
Footprint of the Property.
Items that must be addressed in this section are;
M-1 Fresh Air Delivery
M-2 Natural Ventilation
M-3 Guest Room HVAC Equipment Selection
M-4 Water Cooled Chillers
M-5 Additional Cooking Systems
M-6 Refrigerant Management
M-7 Economiser Modes
M-8 Heat Recovery
M-9 4 Degree Deadband
M-10 Enhanced HVAC Guest Room Controls &C02 monitoring
M-11 Motor Energy Efficiency

M-1 – Fresh Air Delivery

M-2 – Natural Ventilation
Treated fresh air is necessary to be provided to all conditioned areas within the Hotel
to allow for better comfort control,
Natural ventilation is the process of supplying air to and removing air from an indoor
space without using mechanical systems. It refers to the flow of external air to an
The design of all new hotels needs to allow for a central air handling unit and
indoor space as a result of pressure differences arising from natural forces.
mechanical shafts for the ductwork to supply air to each room.
There are two types of natural ventilation occurring in buildings: wind driven
Bronze Actions
ventilation and buoyancy-driven ventilation.
—— All Hotels must comply with ASHRAE Standards 62.1-2018 or equal or equivalent
International Standard or a rate of 0.28 CFM (10 CFM) per person under normal Wind driven ventilation arises from the different pressures created by wind around
operating conditions. 1 point a building or structure, and openings being formed on the perimeter which then
permit flow through the building.
Buoyancy-driven ventilation occurs as a result of the directional buoyancy force
Silver Actions
that results from temperature differences between the interior and exterior. Since
—— Central Air Handling Units must be provided. 1 point the internal heat gains which create temperature differences between the interior
and exterior are created by natural processes, including the heat from people,
and wind effects are variable, naturally ventilated buildings are sometimes called
“breathing buildings”.
Gold Actions
—— Install demand Ventilation in all guest rooms to allow for lower ventilation rates Gold Actions
in unoccupied periods. 1 point
—— Provide operable windows in guest rooms. Openings should be 4% of the total
—— Install CO2 sensors in all Ballrooms, Multi-purpose halls, Conference rooms, floor area and must be restricted to open no more than 10cm (4 inches). 1 point
meeting rooms. 1 point
—— Use displacement ventilation to supply outdoor air to all guest rooms. (Supply
conditioned fresh air at low level in the guest room to lift heat and contaminants
and extract these at high level). 1 point

Guest Room HVAC Equipment Selection – M-3 M-4 – Water Cooled Chillers
Typical Hotel guest rooms account for between 40 to 80% of energy use, with A chiller is a machine that removes heat from a liquid via a vapor-compression or
Luxury guest rooms consuming 50 and 80 kW per day. absorption refrigeration cycle. This liquid can then be circulated through a heat
exchanger to cool equipment, or another process stream (such as air or process
Guests and colleague members are not directly accountable for the overall utility water). As a necessary by-product, refrigeration creates waste heat that must be
bill, which gives them little incentive to follow energy-efficient practices. exhausted to ambience, or for greater efficiency, recovered for heating purposes.
Selecting the correct equipment is therefore essential in the overall design of In air conditioning systems, chilled water is typically distributed to heat exchangers,
the guest room Air conditioning system and addressing guest comfort, ease of or coils, in air handlers or other types of terminal devices which cool the air in their
maintenance and energy efficiency. respective space(s). The water is then recirculated to the chiller to be re-cooled.
These cooling coils transfer sensible heat and latent heat from the air to the chilled
Consideration to be given to the following: water, thus cooling and usually dehumidifying the air stream.
—— Water source heat pumps.

Water-cooled chillers are typically intended for indoor installation and operation,
—— Four pipe fan-coil units. and are cooled by a separate condenser water loop and connected to outdoor
cooling towers to expel heat to the atmosphere.
—— VAV units.
—— VRF units. Air-cooled and evaporative cooled chillers are intended for outdoor installation
and operation. Air-cooled machines are directly cooled by ambient air being
Bronze Actions mechanically circulated directly through the machine’s condenser coil to expel heat
to the atmosphere. Evaporative cooled machines are similar, except they implement
—— No through the wall packaged Thermal Air Conditioners (PTAC’s) are to
a mist of water over the condenser coil to aid in condenser cooling, making the
be used. 1 point
machine more efficient than a traditional air-cooled machine. No remote cooling
—— 2-pipe fan coil units are to be used with electric heating elements. 1 point tower is typically required with either of these types of packaged air-cooled or
Total Bronze Points = 2 evaporator cooled chillers.
Gold Actions Where available, cold water nearby water bodies might be used directly for cooling,
replace or supplement cooling towers. Whenever a chiller’s heat rejection can be
—— Water source Heat Pumps or 4 pipe fan coil units or VAV boxes or VRF (VRV) used for a productive purpose, in addition to the cooling function, very high thermal
are to be used in Guest Rooms. 1 point effectiveness is possible.

For cooling loads in excess of 200 tons, a water cooled system will most probably be
M-5 – Additional Cooking Systems
the best choice due to longevity of the system.
In the coming years, innovative cooling will play a crucial role. New innovative
Gold Actions
cooling systems will save fuel, will benefit the economy, the environment and the
—— Install Water Cooled Chillers in lieu of air cooled chillers in hot climate zones social framework.
where water and or grey water is abundant. 1 point
It opens up interesting alternatives by utilising waste heat from combined heat and
power plants during summers and it reduces heat discharge of power stations.
In some climates and innovative cooling strategies such as direct and indirect
evaporative or absorption cooling can be employed to effectively save energy and
operating costs over conventional air conditioning systems.
Gold Actions
—— Install evaporative cooling systems in all climates where water is abundant.

1 point
—— Install absorption cooling systems in hot humid climates and temperate

climate zones. 1 point

M-6 – Refrigerant Management M-7 – Economiser Modes

The Refrigerant Management Program (RMP) requires Hotels with refrigeration Dual Enthalpy economizer control compares the outside air conditions to the return
systems containing more than 23kg (50 lbs) of high-GWP refrigerant to conduct air conditions to determine if outside air is desirable for free cooling. The outside air
and report periodic leak inspections, promptly repair leaks; and keep service enthalpy is calculated from outside air temperature and humidity sensors. When
records on site. The regulation also requires service practices intended to minimize the outdoor air temperature is at or below the supply air temperature, an airside
refrigerant emissions. economiser mode on an air handler achieves free cooling by using more outdoor
air instead of cooling the return air.
When selecting refrigerants for HVAC and cooling equipment, the ozone depletion
potential and the global warming potential should be researched and calculated. Economiser mode is required by ASHRAE 90.1-2004 for systems of certain sizes,
The lifetime of the equipment, refrigerant charge, and amount of refrigerant are all dependent on climate zone.
values that must be considered when selecting refrigerants.
Economisers should be considered in relation to on site-specific factors such as
Bronze Action climate, and various other HVAC related credits.
—— NO CFC refrigerant gas is to be used in any Refrigeration system. 1 point

Economiser cycles are most beneficial in areas with cooler or temperate climates,
Total Bronze Point = 1 and are not be appropriate in high humidity regions or in extreme climates.
Gold Actions. Gold Actions
—— Phase out all or do not use HCFC refrigerant Gasses. 1 point —— Provide 0 -100% airside economisers on all central air handling units and provide
the operational controls as dictated by ASHRAE 90-1- 2016. 1 point
—— Provide a heat exchanger for waterside economiser for chilled water system.
1 point

M-8 – Heat Recovery M-9 – 4 Degree Deadband

All climates All climates, change depending on season
Heat recovery ventilation (HRV), also known as mechanical ventilation heat recovery On thermostats that automatically control both heating and cooling systems, a
(MVHR), is an energy recovery ventilation system which works between two sources Deadband is a temperature range in which neither system turns on. The Deadband
at different temperatures. prevents the thermostat from activating heat and cooling in rapid succession.
Heat recovery is a method which is increasingly used to reduce the heating and This conserves energy by providing a range of temperatures requiring no
cooling demands of buildings. By recovering the residual heat in the exhaust gas, energy consumption.
the fresh air introduced into the air conditioning system is pre-heated (pre-cooled),
and the fresh air enthalpy is increased (reduced) before the fresh air enters the room Bronze Actions.
or the air cooler of the air conditioning unit performs heat and moisture treatment.
—— Bronze – Provide Deadband thermostats to 100% of guest rooms. 1 point
A typical heat recovery system in buildings consists of a core unit, channels for fresh
air and exhaust air, and blower fans. Total Bronze Point = 1
Building exhaust air is used as either a heat source or heat sink depending on the Silver Actions
climate conditions, time of year and requirements of the building. Heat recovery
—— Provide Deadband thermostats to all Public Spaces and Back of the House Areas.
systems typically recover about 60–95% of the heat in exhaust air and have
1 point
significantly improved the energy efficiency of buildings.
Silver Actions
—— Provide heat recovery on ventilation systems between the outside air and the
exhaust air providing minimum efficiency of 70% where the benefit outweighs
the pressure drop increase. 1 point
Gold Actions
—— Provide Chiller heat recovery systems, Laundry heat recovery systems, etc. where
benefits can be shown. 1 point

M-10 – Enhanced HVAC Guest Room Controls M-11 – Motor Energy Efficiency
& C02 monitoring
Electric motor efficiency is the ratio between power output (mechanical) and power
input (electrical). Mechanical power output is calculated based on the torque and
Accurate control of guest room temperature, humidity, CO2 and humidity levels
speed required (i.e. power required to move the object attached to the motor), and
will improve guest comfort. These controls will be maximised in interfaced with
electrical power input is calculated based on voltage and current supplied to the
the Guest room Management system or Building Management System.
motor. Mechanical power output is always lower than the electrical power input,
as energy is lost during conversion (electrical to mechanical) in various forms, such
Installing presence detectors in guest rooms and back of the house
as heat and friction. Design of an electric motor aims to minimize these losses to
administration areas that are interfaced with the Building Management
improve efficiency.
System would also save energy
Premium efficiency motors are designed by including more iron and copper
Gold Actions
material than is used on standard electric motors. As a result, premium efficiency
—— Provide presence detectors in guest rooms to control Air-conditioning and motors are typically larger and heavier than standard electric motors
lighting. 1 point
—— Install proximity detectors in administration and Back of the House areas to Bronze Actions
control Air-Conditioning and lighting. 1 point —— Variable frequency drives must be installed on all motors over 3.6kW (5HP).
—— Install proximity detectors in Conference rooms, meeting room’s multifunction 1 point
rooms to control Air-conditioning and lighting. 1 point Total Bronze Point = 1
—— Provide humidistats in to control guest room humidity levels. 1 point
Silver Actions
—— Provide CO monitors in guest rooms. 1 point
2
—— Premium efficiency motors must be provided on all pans and pumps. 1 point
—— Link all guest room controls to the Guest Room Management system or the
Building Management System. 1 point Total Silver Point = 1

5. Water
Water is the most common liquid on Earth. It covers about 71.4% of the Earth. Pure
water has no smell, taste, or colour. There is the same amount of water on Earth
today as there was when the Earth was formed. The water from your faucet could
contain molecules that dinosaurs drank millions of years ago. Water is composed of
two elements, Hydrogen and Oxygen. 2 Hydrogen + 1 Oxygen = H2O. Nearly 97% of
the world’s water is salty or otherwise undrinkable.
Water is essential for life. Studies suggest that by 2025 more than half the people
around the world will not have enough fresh water.
W-1 Drinking Water Quality
W-2 Water metering Sub-Metering
W-3 Water Efficient Fixtures
W-4 Water Efficient Appliances and Systems
W-5 Reduce Irrigation Demand
W-6 Manage Storm water
W-7 Water collection, Treatment & Re-use System
W-8 Ozone Water Treatment/ Chemical Reduction

W-1 – Drinking Water Quality Bronze Actions
—— Meet WHO Drinking Water Quality Standards. 1 point

Drinking water quality standards describes the quality parameters set for drinking
water. There are no universally recognized and accepted international standards
for drinking water. Where standards do exist the permitted concentration of
Gold Actions
individual constituents may vary by as much as ten times from one set of standards
to another. Many developed countries specify standards to be applied in their own —— Provide drinking quality water to all guest rooms. 1 point
country. In Europe, this includes the European Drinking Water Directive and in the
—— Do not use plastic bottled water in the Hotel. 1 point
United States the United States Environmental Protection Agency (EPA) establishes
standards as required by the Safe Drinking Water Act. For countries without a —— Where necessary, use Reverse Osmosis equipment or water softening to achieve
legislative or administrative framework for such standards, the World Health a water hardness of below 120mg/l. 1 point
Organization publishes guidelines on the standards that should be achieved. 3 China
—— Design all water systems to be free from dead ends. 1 point
adopted its own drinking water standard GB3838-2002 (Type II) enacted by Ministry
of Environmental Protection in 2002. Total Gold Points = 4
Where drinking water quality standards do exist, most are expressed as

guidelines or targets rather than requirements, and very few water standards
have any legal basis or, are subject to enforcement. 5 Two exceptions are the
European Drinking Water Directive and the Safe Drinking Water Act in the USA,
which require legal compliance with specific standards. In Europe, this includes a
requirement for member states to enact appropriate local legislation to mandate
the directive in each country. Routine inspection and, where required, enforcement
is enacted by means of penalties imposed by the European Commission on non-
compliant nations.
Countries with guideline values as their standards include Canada, which has
guideline values for a relatively small suite of parameters, New Zealand, where there
is a legislative basis, but water providers have to make “best endeavors” to comply
with the standards.
Water filtration units can easily be retrofit into guest rooms’ faucets. Providing
quality drinking water from faucets removes the need for bottled water.

W-2 – Water Metering Gold Actions
—— Provide water sub meters to all major water consumption departments and
Water metering is the process of measuring water use. Water meters are used to systems such as Kitchens, Laundries, Swimming pools, cooling towers, irrigation
measure the volume of water used by residential and commercial buildings that are domestic hot water. 1 point
supplied with water by a public water supply system.
Sub-metering offers the ability to monitor water usage for individual tenants,
departments, pieces of equipment to account for their actual consumption.
The Benefits of Sub-metering are;
—— Accurate monitoring, real-time consumption for early detection of over

consumption (leaks)
—— Granular in-depth review of facility consumption data
—— Better informed to make decisions that can help optimize performance
—— Ability to record actual water usage (no estimates)
—— Comparison of usage across similar facilities over time
—— Ability to identify and eliminate waste.
Bronze Actions
—— Enrol in Planet 21 and upload water consumption data onto Gaia and review
water invoices against on property measured consumption. 1 point
Silver Actions
—— Provide Calibrated Main water Meter(s) to measure the entire Building water
consumption. 1 point
Total Silver Point– 1

W-3 – Water Efficient Fixtures W-4 – Water Efficient Appliances and Systems
Water efficiency is reducing water wastage by measuring the amount of water Water efficiency is reducing water wastage by measuring the amount of water
required for a particular purpose and the amount of water used or delivered. Water required for a particular purpose and the amount of water used or delivered. Water
efficiency differs from water conservation in that it focuses on reducing waste, not efficiency differs from water conservation in that it focuses on reducing waste, not
restricting use. restricting use.
Water efficiency is important to AccorHotels because it helps to preserve our Water efficiency is important to AccorHotels because it helps to preserve our
environment. Reducing water usage reduces the energy required to process and environment. Reducing water usage reduces the energy required to process and
in turn, helps to reduce pollution and conserve fuel resources. The most common in turn, helps to reduce pollution and conserve fuel resources. The most common
water efficient appliances include dishwashers and clothes washing machines, water efficient appliances include dishwashers and clothes washing machines,
toilets, showerheads and faucets. They can simply use less water while yielding toilets, showerheads and faucets. They can simply use less water while yielding
comparable performance (e.g. low-flow showerheads). comparable performance (e.g. low-flow showerheads).
Bronze Actions Gold Actions
—— Meet the International Plumbing Code (IPC) 2018 maximum flow rates. 1 point —— All laundry washing machines are to be specified low energy and low water
consumption rated units. 1 point
—— All kitchen equipment such as dishwashers etc. shall be specified as low water
Gold Actions consumption rated units. 1 point
—— Provide Aerators/ Low flow fixtures. All guest room faucets to be 5.6 l/min —— All cooling towers are to be specified to achieve a cycle of concentration (COC) of
(1.5gpm) or lower. 1 point above 10%. 1 point
—— All toilet flushes are to be dual flush low flow units. The flush rate is to be 4.5 l/ —— All steam networks are to be designed with a condensate return system. 1 point
min (1.2gpf). 1 point
—— Provide sensor flush toilets to all public area toilets and back of the house toilets.
4.5l/min (1.2gpf) 1 point
—— Provide waterless urinals in all public area and back of the house areas. 1 point
—— Provide low flow shower heads are to be 6.8 lpm (1.8gpm) or lower. 1 point

W-5 – Reduce Irrigation Demand Gold Actions
—— Specify and use drought tolerant plants. 1 point

Where gardens, lawns and golf courses exist, water use for irrigation will be
—— Designing the irrigation system is to identify the individual hydro-zones that
substantial. Water use will generally be the highest in arid zones and where high
exist in the area to be irrigated. Different areas of will have different water
water demand plant species have been planted. Where gardens are extensive, water
requirements. 1 point
use can make up 50% of total water use in hotels, water use being considerably
smaller in small hotels with very little landscaping. —— Use efficient root irrigation, drip irrigation, moisture sensing Irrigation systems.
1 point
Some common types of irrigation systems include:
—— Surface irrigation. Water is distributed over and across land by gravity, no
mechanical pump involved.
—— Localized irrigation.
—— Drip irrigation.
—— Sprinkler irrigation.
—— Center pivot irrigation.
—— Sub-irrigation.
—— Manual irrigation.
Water demand can be reduced through efficient landscaping techniques such

as selecting native or adaptable plant species or drought tolerant plants. Where
irrigation is used, group plants according to water and care requirements to
prevent over-irrigation. Provide efficient irrigation systems allow water to be
applied to plants roots rather than using pop up type systems to reduce
evaporation. Use drip irrigation systems and moisture sensing irrigation in lieu
of traditional sprinkler systems.
Consideration should be given to the use of the greywater and rainwater

where available.

W-6 – Manage Storm water W-7 – Water collection, Treatment & Re-use System
Green infrastructure encourages water infiltration into the soil, which filters runoff Water reuse offers an opportunity to significantly expand supplies of freshwater
to remove and neutralize many kinds of pollutants. Reducing the pollution carried in in communities facing water shortages. Coastal areas of the United States, for
storm water runoff is an important part of storm water management because most example, discharge 12 billion gallons of wastewater into estuaries and oceans every
storm water is not treated to remove pollutants. day—an amount equivalent to six percent of the country’s total daily water use.
Reusing this water would directly augment the nation’s total water supply.
Storm water management means to manage surface runoff. It can be applied in
rural areas (e.g. to harvest precipitation water) but is essential in urban areas where In conventional municipal water systems, water from a river, lake, or aquifer is
run-off cannot infiltrate because the surfaces are impermeable. Traditional storm treated to meet drinking water standards before being distributed for all uses. After
water management was mainly to drain high peak flows away. the water is used, the community’s wastewater — the water that flows down the
drain or is flushed down the toilet — is treated to remove pollutants before it is
Gold Actions discharged into downstream water bodies.
—— Reduce and control storm water runoff. 1 point

Water reuse is the use of treated wastewater for beneficial purposes, which
—— Prevent the introduction of total suspended solids (80%removal) and Phosphorus increases the available water supply and makes it more reliable, especially in times
(40% removal) pollutants into the watershed. 1 point of drought.

Gold Actions
—— Harvest rainwater in areas of high rainfall to reuse. 1 point
—— Provide a greywater system in all hotels for toilet flushing and irrigation. 1 point
—— Collect and Re-use condensate return for toilet flushing and irrigation. 1 point
—— Provide a black water treatment system for use on irrigation. 1 point
Total Gold Action Points = 4

W-8 – Ozone Water Treatment/ Chemical Reduction

Ozone is an unstable gas comprising of three oxygen atoms, the gas will readily
degrade back to oxygen, and during this transition a free oxygen atom, or free
radical form. Ozone has a greater disinfection effectiveness against bacteria and
viruses compared to chlorination.
Ozone can combine or react with all elements except the Inert Gasses. Any
molecule that is not in its final state of oxidation is subject to attack by ozone. Even
some completely oxidized molecules may react with the radicals and other initiated
reactions caused when ozone decomposes in an aqueous solution. Ozone, also
known as O3 , is a highly powerful oxidant that inactivates pesticides, fungus, organic
materials, contaminates, and viruses much more potently than chlorine. Ozone
water purification accounts for the majority of purified water in the world.
It’s currently the most popular water purification method used.
Gold Actions
—— Use only environmentally friendly, non-toxic chemicals in the laundry. 1 point
—— Use Water Clean process machines or ozone treatment machines in the laundry.
1 point
—— Use ozone treatment for all swimming pools, whirlpools. 1 point
—— Use ozone treatment for all water features/ fountains. 1 point

6. Waste
Hotels are chief consumers of resources, and they immensely contribute to the
generation of waste. In the era of Green Economy and green strategies recycling
benefits not only the environment but also the industry. It is essential for all
AccorHotels to have an effective waste management system which focuses on
reducing waste, reusing useful materials and recycling them. Commercial processes
tend to generate a lot of waste and require regular maintenance and expensive
waste disposal.
Waste management in hotels is important as it is getting increasingly difficult to

dispose of waste. Moreover, it makes good sense to the business. When supplies are
judiciously used it saves a lot of money on raw materials.
It is important to categorize the types and quantity of waste produced by every

department of the hotel industry so that it is managed properly. For example,
office waste (like papers, documents, brochures), household waste (jars, bottles,
cardboard), organic waste (vegetable and fruit peels, flowers) can be segregated in
color-coded bins for easy and hassle-free waste management.
The Hotel industry generates a lot of waste and most of the time it is sent to the
landfills without being treated properly.
R-1 Establishing a Waste Benchmark
R-2 Manage ongoing Waste
R-3 Reuse and Donation of Construction and FF&E Materials
R-4 Material Supplier Packaging Reduction and Removal Policy
R-5 Manage Site and Food Waste

R-1 – Establishing a Waste Benchmark R-2 – Manage ongoing Waste

The first step in managing the data analysis of waste is to perform waste audit. Waste management is comprised of the 4Rs (reduce, re-use, remove and recycle),
Waste auditing is identifying the process of productivity from waste management with waste reduction resulting in the largest economic and environmental benefits.
practices in the hotel. Once the types and quantities of waste being generated by a hotel have been
identified, a Solid Waste Management policy should be implemented to ensure that
Before Hotels can set new goals and achieve them, they need to understand where this waste is being handled properly. And identify opportunities for waste reduction,
their waste comes from. reuse and recycling.
Capturing qualitative and quantitative waste data from waste bills, and the trash Address all waste items including paper, aluminium, metals, glass, cardboard, oils,
itself, enables hotels to build a business case for waste reduction, identify new hazardous materials such as batteries, light bulbs, plastic etc.
opportunities for recycling and food waste programs, and target org-wide training Design teams should ensure that waste collection areas include areas for recycling.
programs to maximise diversion.
Bronze Actions
While implementing major changes immediately is tempting, having the patience
—— Implement the AccorHotels Planet 21 Waste Management policy. 1 point
to compile data will set a strong baseline to measure progress and substantiate
where to prioritise. —— Provide a waste recycling storage area. 1 point

The last step is disposal which generally involves landfill and incineration of waste.
Gold Actions
Bronze Actions
—— Provide recycling bins for all identified waste. 1 point
—— Enrol in Planet 21 in Action and upload monthly waste figures into the system
and keep all waste removal bills. 1 point —— Recycle general waste and remove 50% of total waste stream. 1 point
Total Bronze Point = 1 —— Provide bin(s) for light bulbs and remove all light bulbs containing Mercury from
the waste stream. 1 point
Silver Actions
—— Provide bin(s) for all batteries and other hazardous materials. 1 point
—— Conduct a waste stream Audit to identify the process of productivity from waste
management practices within the Hotel. 1 point

R-3 – Reuse and Donation of Construction and R-4 – Material Supplier Packaging Reduction and
FF&E Materials Removal Policy
Most construction waste goes into landfills, increasing the burden on landfill loading Introduce into the procurement processes. Encourage suppliers to use reusable
and operation. Waste from sources such as solvents or chemically treated wood can containers. Encourage Contractors to take back their own packaging
result in soil and water pollution. Some materials can be recycled directly into the
same product for re-use. Wherever possible specifications must be written to use, materials that are
manufactures on the basis of their durability, re-usability and recyclability.
Responsible management of waste is an essential aspect of sustainable building.
Increasingly, significant volumes of construction related waste are removed from The use of hard-to-recycle materials such as composites should be limited or even
the waste stream through a process called diversion. Diverted materials are sorted eliminated where possible.
for subsequent recycling, and in some cases reused.
Gold Actions
Most common construction materials with Waste Management, such as Concrete,
—— 20% of all materials provided should be supplied without packaging. 1 point
Porcelain, Rigid plastics, Tile, Lumber, Metals, Masonry, Plastic etc.
—— Implement a supplier take back policy regarding packaging with all suppliers.
Gold Actions 1 point
—— A construction waste management plan must be adopted. 1 point Total Gold Points = 2
—— 50% of Construction and or Demolition material must be salvaged, reused or

recycled. 1 point R-5 – Manage Site and Food Waste
—— Develop a deconstruction plan as part of the Construction Waste Management
Large landscape areas generate a large amount of landscape waste from grass
Plan. 1 point
cuttings through tree trimmings. As part of landscape design, spaces must be
—— Reuse and or recycle 10% of all furnishings. 1 point provided out of general public view.

Food waste can be reduced by dewatering which would reduce the volume by
some 80% and composting which will turn this waste into fertiliser.
Gold Actions
—— Reduce 50% of landscape waste through mulching or composting. 1 point
—— Manage food waste by diverting 50 of food waste to composting. 1 point

7. Product and Materials Action Groups

In building, environmentally-friendly materials (also known as green building
materials) are those in which, for their production, placing and maintenance, actions
of low environmental impact have been performed.
They have to be durable, reusable or recyclable, include recyclable materials in their

composition and have to be from resources of the area where the building activity
will take place – they have to be local materials. These materials also have to be
natural (soil, adobe, wood, cork, bamboo, straw, sawdust, etc.) and must not be
spoilt by cold, heat or humidity.
They have to be highly durable and can incorporate different technologies, such as
capturing energy, capturing C02 while removing. They are used when, in the long
term, they have a lower environmental cost than the natural materials.
P-1 Eco embedded Materials and Specifications
P-2 Low-emitting Finish Materials
P-3 Recycled and Recyclable Materials
P-4 Regionally Manufactured and/or Regionally Sourced Materials
P-5 Rapidly Renewable/ Sustainable Harvested Materials
P-6 Design for Material Reduction and Flexibility of Spaces
P-7 Mould/ Contaminant Resistant Materials Process

P-1 – Eco embedded Materials and Specifications Silver Actions
—— Purchase sustainable consumables. 1 point

The follow criteria is also are widely used for Construction materials, ongoing
consumables, and durable goods and should be considered on new construction
and renovations:
Gold Actions
—— Local Availability –Locally extracted and manufactured materials should be
—— Develop standardised environmental material specifications for regionally
chosen where possible
specific green materials. 1 point
—— Rapidly renewable content-rapidly renewable materials (materials that have a
growth cycle and can be harvested in less than 10 years, allow products to be
manufactured without depleting resources
—— Recycled content-recycled content materials are made from waste material from
either a manufacturing process or consumer use.
—— Low toxicity-products such as fluorescent light bulbs and batteries contain

hazardous materials however, there are products that contain lower levels of
these toxins or are made to be reusable
—— Durability – materials that last longer with less maintenance use less embodied
energy over their life
—— Speed of assembly – Using materials that can be assembled more quickly can
reduce energy required during construction.
—— Batteries are rechargeable.
Bronze Actions
—— Implement the AccorHotels Planet 21 sustainable purchasing policy. 1 point
—— Develop specifications for construction using AccorHotels preferred supplier list.

1 point

P-2 – Low-emitting Finish Materials P-3 – Recycled and Recyclable Materials

Volatile organic compounds (VOC’s) are organic chemicals that have a high vapour Recycled content refers to the portion of materials used in a product that have been
pressure at ordinary room temperature. diverted from the solid waste stream. If those materials are diverted during the
manufacturing process, they are be referred to as pre-consumer recycled content
Volatile Organic Compounds (VOC’s) are extremely hazardous. VOC’s can cause eye, (sometimes referred to as post-industrial)
nose and throat irritation, frequent headaches, nausea, and can also damage the
liver, kidney and central nervous system. Pre-consumer material is waste generated in the manufacturing process, and used
again to make the same material or product.
Inherently non-VOC emitting materials include the following: stone, ceramic,
powder-coated metals, plated or anodized metal, glass, concrete, clay brick, and Both recycled and re-used (or salvaged) materials are considered sustainable
unfinished or untreated solid wood flooring. because they decrease landfill waste, reduce the need for raw materials, lower
environmental impacts and energy use, and reduce air and water pollution (from
From a design perspective, consideration must be made for the inclusion of low incineration and landfills).
emitting materials into performance specifications.
ISO 14021 2016 is a global Standard used for recycled content.
Bronze Actions
Gold Actions
—— Low or no VOC paints are to be used. 1 point
—— Specify and install 20% of total base building materials as Recycled materials.
—— Low or no VOC adhesives are to be used. 1 point
1 point
—— Specify and install 40% of total base building materials as Recycled materials.
1 point
Gold Actions
—— Specify and install 60% recycled content carpet tile in lieu of broad loom carpet.
—— Low or No VOC coatings are to be used. 1 point
1 point
—— Low or no VOC carpets are to be used. 1 point
—— Specify carpet from a supplier with a carpet take back programme. 1 point
—— Low or No VOC hard surface flooring is to be used. 1 point
—— Specify and install recycled content furnishings. 1 point
—— Composite wood or Agrifibre must not contain urea-formaldehyde. 1 point

P-4 – Regionally Manufactured and /or Regionally P-5 – Rapidly Renewable / Sustainable
Sourced Materials Harvested Materials
When specifying regional products, look at raw materials that represent the most Rapidly renewable materials and products are made from plants that typically are
weight and greatest transportation cost, such as brick, cement, steel, glass, wood harvested within a ten-year cycle. The goal of using materials with rapidly renewable
etc. Far too often, green products are defined by individual characteristics such as content is to reduce the use of resources with high environmental value. Examples
VOC levels or recyclability. By specifying regional materials, however, a product’s of rapidly renewable materials are natural, non-petroleum-based building materials
sustainability profile will extend to extraction, manufacturing, and transportation (petroleum based materials are non-renewable). Rapidly renewable materials
practices Consideration must be given to how far a product must travel between include materials and agricultural by-products such as bamboo, straw, cork, natural
the point of origin, to the manufacturing to site. Each step of the journey burns linoleum products, cotton, sunflowers, hemp, wool, wheat board, and strawboard.
By using materials produced with these rapidly growing plant-based products, the
transportation fuel. If travel distance is reduced, the environmental impact is
harvesting of forests and other resources that take decades to regenerate can be
reduced.
reduced. Some green building materials are comprised of a composite of rapidly
renewable materials and recycled content such as newsprint, cotton, soy-based
Project Consultants must as far as reasonably possible, include local materials
materials, seed husks, etc.
from the onset. This will be easier to adjust during the design stage than after
ground is broken, Sustainable harvesting is defined as a method of harvesting that provides a
constant supply of wood resources throughout the landscape, with future timber
Gold Actions yields unaffected or improved by current harvesting methods
—— Specify and Install 10% of base building materials as locally manufactured.
1 point Consultants must, when developing material specifications and standards for
a project, consider several environmental factors including: waste prevention,
—— Specify and Install 20% of base building materials as locally manufactured. recyclability, recycled content, resource regeneration, and disposal
1 point
Rapidly renewable finishes, furniture and service products provide a great
—— Use local aggregate for all concrete mixes. 1 point
opportunity to demonstrate the AccorHotels commitment to sustainability.
—— Use locally manufactured furniture in the Hotel Lobby and Lobby Lounge. 1 point
Gold Actions
—— Specify and Install 10% of total finish materials as rapidly renewable. 1 point
—— Specify and Install 20% of total finish materials as rapidly renewable. 1 point
—— Specify and install linoleum flooring in place of vinyl tile or sheet flooring. 1 point
—— Install cork flooring in place of hard wood flooring. 1 point

P-6 – Design for Material Reduction and Flexibility P-7 – Mould / Contaminant Resistant
of Spaces Materials Process
Architects and Structural Engineers should consider using advanced framing Mould spores exist in the air inside our hotels but are relatively inactive as long as
the spores do not find moisture and start growing. All that mould needs to thrive is
practices, this technique would use less material provide a larger insulation cavity
moisture, a food source, and warmth. Moulds can grow on virtually anything; wood,
and reduce the overall number of framing members as well as increasing the depth carpet and food to insulation systems in walls. Mould typically grows where there’s
of the members. excessive moisture, like in poorly insulated façades cavities, in façade cavities where
there are no thermal breaks have been provided between the external glazing and
Increasing modularity and designing to standard product dimensions will decrease the internal space, damp poorly ventilated bathroom, or around leaking windows. It
the amount of construction waste generated on-site and simplify construction. is important to prevent moisture, ventilate and reduce humidity.
Using pre-constructed modular systems such a toilet pods, structurally insulated
Specify and use mould resistant construction products, such as mould resistant
panel systems, resulting in decreased construction time and reduced costs. drywall and drywall tape, paint treated with an EPA-registered fungicide, mould
resistant trims, caulkings and sealants.
Gold Actions
Keep construction materials dry and mould-free before installation, and watch for
—— Design projects using advanced framing design reducing the amount of framing construction defects in the building that may lead to leaks or water entry, specify
members. 1 point and install strong moisture barriers under concrete slabs and basement floors.
—— Design projects using modular dimensions and standard product dimensions. Insulate pipes and water-supply lines to prevent cracks and leaks, provide high
1 point efficiency filters on FCU’s and Air Handling units together with electronic air cleaner
for catching airborne mould spores, de-humidify outdoor 10. Avoid wall-to-wall
—— Design projects for flexibility of spaces. 1 point
carpeting, or install plastic sheeting and subflooring between carpeting and a
Total Gold Points = 3 concrete floor to prevent moisture.
Gold Actions
—— Specify mould resistant products. 1 point
—— Design the building to prevent rain and humid air infiltration. 1 point
—— Provide extract to typically damp areas such as bathrooms, shower enclosures
and kitchens. 1 point
—— Ensure that the building envelope dries out before moisture barriers are installed.
1 point
—— Protect and store building construction materials and equipment so that they are
kept dry and mould free prior to installation. 1 point

8. Site
Environmental protection is becoming an important part of our every-day life,
so it is logical to assume that it influences the decision making process of tourists
when selecting a tourism destination. The main motive of nature-based tourism
is nature. Nature is often a very important travel motive. But the more attractive
the destination or the site is, it is only natural that it would attract more visitors
and the more likely it will be that it would result in deterioration of the natural
environment. It is vital to establish strategies that will prevent deterioration of
the natural environment.
Projects must be designed to reduce the effect of heat islands effect.
S-1 Environmentally Sensitive Site Management
S-2 Destination Protection
S-3 Building Siting
S-4 Landscape ecology
S-5 Reduce Auto Use Impact
S-6 Parking

S-1 – Environmentally Sensitive Site Management S-2 – Destination Protection

Environmentally sensitive areas are landscape elements or places which are vital The destruction and renovation of buildings result in a large amount of waste.
to the long-term maintenance of biological diversity, soil, water or other natural Not only does this pollute the land and the air, but the transportation required
resources both on the site and in a regional context. They include wildlife habitat to remove such waste has a major impact on the environment. Typical negative
areas, steep slopes, wetlands, and prime agricultural lands. Hotel operations harmful impacts of construction activities include waste production, mud, dust, soil and
chemicals such as pesticides, herbicides and even salt that is used on for removing water contamination and damage to both natural and public drainage systems,
snow and ice. destruction of plants, visual impact, noise, traffic increase and parking space
shortage and damage to public space.
A site management plan should be implemented at the onset of construction
to minimise the impact to the building site, addressing erosion and Gold Actions
sedimentation control.
—— In selecting project sites, avoid as much as possible prime parkland, farmland,
and site location in relation to wetlands and protected species habitats. 1 point
Gold Actions
—— Provide or maintain existing wildlife corridors and replace native landscape
—— Implement site management plan addressing erosion and sedimentation control.
species. 1 point
1 point
—— Hotels should advise guests of sensitive habitat areas to be avoided. 1 point
—— Implement a sustainable building exterior and hardscape management plan
addressing chemicals that could impact environmentally sensitive areas. 1 point Total Gold Points = 3
—— Implement a sustainable pest control management plan addressing

environmentally friendly pesticides, herbicides and fertilisers. 1 point

S-3 – Building Siting S-4 – Landscape ecology

A problem every designer has to face in the urban context is that they need to place Landscape ecology is the science of studying and improving relationships between
the building in an already existing environment. So it is often difficult to propose ecological processes in the environment and particular ecosystems.
solutions which will ensure that the buildings will be facing south, and avoid
overshadowing by adjacent buildings, so as to permit solar access in living spaces Hotel gardens are where guests and visitors can relax, exercise, dine and be
as recommended by energy conscious design. In new settlements, particularly entertained. It can also provide a habitat for wildlife, shade and cool in hot climates,
on ‘green field’ sites, there are fewer problems and greater opportunities to take protect from wind and, in cities, a haven from traffic fumes and dust. The grounds
advantage of available resources. need to accommodate convenient areas for guest parking, for deliveries and
collections and the storage of equipment. All these areas need to be thoughtfully
The area on a project site that is used by the building structure and is defined by incorporated into the landscape.
the perimeter of the building plan. Parking lots, landscapes, and other non-building
facilities are not included in the building footprint. The structure should be designed Visitors and guests form their first impression of the quality of the hotel from the
to reduce the building footprint 50% of the total site area exterior of the building and the grounds in which it is set. Attractive, clean and well
maintained appearance is a reassuring indicator of commitment to high standards
Gold Actions within. Creatively designed, ‘inspirational’ gardens can influence whether a guest
returns and/or recommends the hotel to others.
—— Design the structure so that the longest facades are exposed to 30° of North for
southern hemisphere and 30° of South for northern hemisphere. 1 point
Using a sustainable approach for the planning and maintenance of gardens and
—— Reduce the building footprint to be less than 50% of the total site area. 1 point grounds will benefit wildlife, reduce your costs and show your commitment to
operating responsibly to guests and visitors.
Gold Actions
—— Allow for a minimum of 50% vegetated space. 1 point
—— Landscaping to include a minimum of 50% native and adaptive vegetation.

1 point
—— On Greenfield sites limit site disturbance with a plan that includes for the
restoration of any disturbed vegetation. 50% of the site area outside of the
building footprint must be restored. 1 point
—— Exceed local requirements for open space by a minimum of 25%. 1 point

S-5 – Reduce Auto Use Impact S-6 – Parking

The environmental impact of transport is significant because transport is a major Parking lots pose a myriad of environmental problems. In fact, the environmental
user of energy, and burns most of the world’s petroleum. This creates air pollution, costs of parking infrastructure can equal or exceed the environmental cost of the
including nitrous oxides and particulates, and is a significant contributor to global cars themselves. The main environmental implication of parking infrastructure is
warming through emission of carbon dioxide. Within the transport sector, road the total amount of energy consumed, and emissions produced, in creating and
transport is the largest contributor to global warming. maintaining these spaces. A huge amount of resources is used to create a parking
lot – mostly concrete, which has its own environmental implications.
Gold Actions
Another severe environmental problem caused by parking lots is water
—— Access to public transportation or other means of transportation (shuttle bus)
pollution. Because parking lots accumulate a lot of pollutants (such as oil,
must be provided. 1 point
grease, heavy metals and sediment), a major environmental issue is the runoff
—— All Resort Hotels and wherever possible in Urban Hotels on-site alternate means of these into waterways.
of transportation to meet 2% of available guest rooms must be provide. (Bicycles,
Segway’s, electric scooters). 1 point Parking lots contribute towards the “urban heat island” effect, which can raise
temperatures by 2 to 3 degrees Celsius. An urban heat island is where common
—— Parking for employee bicycles/ scooters must be provided (10% of shift). 1 point
construction materials absorb and retain more of the sun’s heat than natural
—— A colleague shuttle bus, vehicle share/ carpool programme to be provided. minerals in less developed rural areas. These surfaces reach much higher
1 point temperatures than surfaces covered with soil or vegetation do. These urban heat
islands contribute to higher temperatures in cities, which in turn puts a further
demand on non-renewable resources by, for example, leading to a greater demand
for air conditioning in unnaturally hot cities.
The more parking lots there are, the less green spaces there will be.
Gold Actions
—— Provide parking spaces to meet the minimum local authority minimum. 1 point
—— Shading must be provided to 50% of the surface parking with below 29 SRI
materials. 1 point
—— 50% of Surface Car Parks to be paved with permeable paving. 1 point
—— 50% of Surface Car Parking to be paved with re-cycled content material. 1 point

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Environmental Compliance Guidelines

2 Accor Technical Document | Version 0 | June 2019

This document describes and recommends both design and operational a

—— Reduce energy consumption Bronze Actions (B) – 48 Points:

—— Design Hotels to ensure guest health and comfort

Note: It is mandatory that documentary evidence is provided as part of the

Having these components by themselves, does not automatically guarantee that a

3 Accor Technical Document | Version 0 | June 2019

1. Operations & Process

O-1 Smoke-Free Hotel

O-2 Colleague Training and Environmental Awareness

O-3 Sharing Initiatives with Guests/General Public

O-4 Green Housekeeping Products & Practices

O-5 Sustainable Event Management

O-6 Food and Beverage

O-7 Sustainable Terms and Conditions with Business Partners

O-8 Supporting Communities

O-9 On-site Hazard/Environmental Impact Analysis

4 Accor Technical Document | Version 0 | June 2019

O-1 – Smoke-Free Hotel Double door vestibules are to be provided.

The smoking area is to be slightly negative to the surrounding areas.

The disadvantage of allowing guests to smoke is that smoking in hotel rooms

In Restaurants/ Outlets where banning of smoking is not feasible, all designated

5 Accor Technical Document | Version 0 | June 2019

Promote local sustainable handicraft shops, local environmental activities,

—— Sustainable Events and Meetings Bronze Actions

Total Silver Point = 1

Gold Operational Action

—— Provide Sub metering in guest rooms or to inform guests on consumption of the

Total Gold Point = 1

6 Accor Technical Document | Version 0 | June 2019

O-4 – Green Housekeeping Products & Practices Bronze Actions

—— Environmental Products. 1 point

All housekeeping colleague and procurement agents should be trained to purchase

7 Accor Technical Document | Version 0 | June 2019

O-5 – Sustainable Event Management Gold Actions

—— Recycling/ Compost Programme (Packaging/event materials & literature/

Building management systems must be designed to allow for flexibility of

8 Accor Technical Document | Version 0 | June 2019

O-6 – Food and Beverage Gold Actions

—— Menu planning to prevent waste (Develop and implement a menu planning

—— Participate in the Planet 21 Healthy and Sustainable Food Charter. 1 point

—— Ban endangered species from all menus

—— Cater for a range of dietary needs.

—— Offer options in bulk dispensers rather than individual packaged units.

Chef’s vegetable gardens must be provided to offset catering needs.

Food donation programs should be set up, wherever applicable.

9 Accor Technical Document | Version 0 | June 2019

O-7 – Sustainable Terms and Conditions with Gold Actions

—— Encourage more Sustainable Product Innovation from Manufacturers. 1 point

Total Gold Points = 3

All Hotels must;

—— Source products which are responsible in their manufacture, use and

—— Integrate sustainable criteria into your purchasing policy and procedures

—— Encourage local businesses to source locally when possible

Include sustainable products and practices in construction documents or

Hotels should consider creating alliances throughout the AccorHotels brand to

10 Accor Technical Document | Version 0 | June 2019

O-8 – Supporting Communities O-9 – On-site Hazard/Environmental Impact Analysis

11 Accor Technical Document | Version 0 | June 2019

E-11 Reduce Light Pollution

12 Accor Technical Document | Version 0 | June 2019

AccorHotels Best Management Practices (BMP) Document contains a