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TOS-POC-P&A-QA-002 Rev.A HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
TOS-POC-P&A-QA-002 Rev.A HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
Name Sign Date Name Sign Date Name Sign Date Name Sign Date
Version Date
Prepared by Reviewed by Approved by TOS Approval by PVEP-POC
HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
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HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
TABLE OF CONTENTS
1 GENERAL ................................................................................................................................... 5
1.1 PURPOSE................................................................................................................................. 5
1.2 SCOPE..................................................................................................................................... 5
2 ADMINISTRATION AND MANAGEMENT.......................................................................... 5
2.1 FLIGHT SCHEDULING AND AUTHORIZATION ............................................................................ 5
2.1.1 Non-scheduled support flights ........................................................................................... 5
2.1.2 Ad hoc flights ..................................................................................................................... 6
2.1.3 Organising non-scheduled support and ad hoc flights ..................................................... 6
2.2 PASSENGER HANDLING AND MANIFESTING ............................................................................. 6
2.2.1 General .............................................................................................................................. 6
2.2.2 Flight administration......................................................................................................... 7
2.2.3 Provisional mobilisation of vendors/contractors .............................................................. 8
2.2.4 Helicopter passenger’s welfare procedure ....................................................................... 8
2.2.5 Flight delay or cancellation .............................................................................................. 8
2.2.6 Flight incident ................................................................................................................... 8
2.3 CARGO HANDLING AND MANIFESTING .................................................................................... 9
2.3.1 Cargo in the helicopter hold ............................................................................................. 9
2.3.2 Cargo in the helicopter cabin............................................................................................ 9
2.3.3 Cargo manifesting requirements ..................................................................................... 10
2.3.4 Inward cargo movements ................................................................................................ 10
2.3.5 Dangerous goods by air .................................................................................................. 10
2.4 PERSONNEL ON BOARD (POB) ADMINISTRATION .................................................. 10
3 PHASE I - PLANNING & PREVENTION ............................................................................ 11
3.1 HELIDECK MARKINGS .......................................................................................................... 11
3.2 HELIDECK OBSTRUCTIONS ................................................................................................... 12
3.3 SCHEDULING OF FLIGHTS.................................................................................................... 13
3.4 PERSONNEL TRAINING......................................................................................................... 13
3.5 RADIO COMMUNICATIONS.................................................................................................... 13
3.6 INSPECTION OF HELIDECK AND EQUIPMENT........................................................................ 14
3.6.1 Helideck Markings .......................................................................................................... 14
3.6.2 Tie-Down Points ............................................................................................................. 14
3.6.3 Helideck Lighting ............................................................................................................ 14
3.6.4 Landing Nets ................................................................................................................... 14
3.6.5 Helicopter Safety Net (Perimeter) ................................................................................. 14
3.6.6 Helideck Windsock .......................................................................................................... 15
3.6.7 Crane Boom(s) Red Rotating Beacon ............................................................................ 15
3.6.8 Hearing Protection......................................................................................................... 15
3.6.9 Radio Equipment for Helicopter Operations............................................................... 15
3.6.10 Hand Signals .............................................................................................................. 15
3.6.11 Scales .......................................................................................................................... 16
3.7 WEIGHT LIMITATIONS ON HELIDECK ................................................................................... 16
3.8 PROHIBITED CARGO ............................................................................................................ 16
4 PHASE II - HAZARD .............................................................................................................. 17
4.1 RESPONSIBILITIES FOR HELICOPTER OPERATIONS PERSONNEL ........................................ 17
4.1.1 Radio Operator / HLO .................................................................................................... 17
4.1.2 Helicopter Landing Officer (HLO) ............................................................................... 17
4.1.3 Helideck Baggage crew .................................................................................................. 17
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HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
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HELIDECK OPERATION MANUAL AND ADMINISTRATION SUPPORT
1 GENERAL
This procedure outlines the specific safety requirements and procedures for helicopter
operations including specified drills and exercises to be held on the Vessel.
1.1 Purpose
The purpose of this document is to provide information and guidance to all personnel, on the
administration and control of all helicopter activities relating to barge TOS HA LONG.
This document is designed to formalize and control all aspects of flying operations related to
the barge TOS HA LONG. It is not intended to conflict with the normal duties and
responsibilities of the Helicopter Captain, Bar Superintendent, with regard to the safety and
handling of his aircraft.
1.2 Scope
The transport of passengers and freight on TOS contracted helicopters is organized by the
Vung Tau Base personnel. Helicopter operations to the barge TOS HA LONG are provided
by the contracted Helicopter Operator, from Vung Tau.
Scheduled flights comprise the majority of flights. These are supplemented as required by
non-scheduled support flights and ad hoc flights.
2.1.1 Non-scheduled support flights
Non-scheduled flights are defined as flights carried out by normally contracted aircraft
outside of the normal flight programme.
Non-scheduled flights may be required when additional personnel are required at short notice,
or the transport of urgent freight is required. Requests for non-scheduled flights shall be made
to the barge TOS HA LONG.
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Ad hoc flights are defined as flights where an aircraft additional to those aircraft provided by
contract is required and are only needed when contracted aircraft are unavailable ie, when
they are already in use or within 45 minutes of their having landed at shore base.
The Base Manager is responsible for utilising contracted aircraft to maximum efficiency and
arranging additional support or ad-hoc flights where deemed necessary. Prior approval is
required from the Superintendent for all non-scheduled or ad-hoc flights.
The initiator of a request for a non-scheduled helicopter flight shall make contact with the
Base Manager to indicate the need to move personnel or equipment by helicopter, advising
the Base Manager of approximate time of departure and payload details. The Base Manager
shall review the scheduled flights to determine whether the request can be met and will inform
the initiator which type of aircraft is available, i.e., contract or ad hoc.
The initiator shall then obtain verbal approval from the Barge Superintendent or delegate,
prior to confirming the flight requirement to the Base Manager. When the requirement has
been confirmed to the Base Manager, the coordinator shall set up the flight with the Helicopter
Operator.
To prevent operational delays in actioning an unscheduled flight, the Initiator shall be
responsible for obtaining the requisite authority. In exceptional circumstances formal
Authorisation for an unscheduled helicopter flight may be approved after the event.
2.2.1 General
All requests for visits to the barge TOS HA LONG shall be by completion of an Offshore
Visit Request Form, identifying whether the visit is planned or ad hoc.
Planned visits to the barge TOS HA LONG are those which are outside period on the current
bedding plan / look-ahead. Any requests for planned visits to the barge TOS HA LONG shall
be scheduled on the bedding plan / look-ahead by the Base Manager, in liaison with the
Superintendent.
Ad-hoc visits to the barge TOS HA LONG are those visits that are period on the current
bedding plan/lookahead. All requests for ad hoc visits to the barge TOS HA LONG shall be
authorised by the barge superintendent.
Based on the above criteria, seats on the helicopters shall only be booked for personnel shown
on the current bedding plan/look-a-head or on an approved Offshore Visit Request Form.
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All requests for helicopter seat reservations must be channeled through the Base Manager.
TOS employees and shore-based contract employees who do not regularly travel offshore
must obtain the approval of the barge superintendent, before requesting a seat reservation. All
regular offshore TOS staff and Contractor personnel shall be scheduled automatically on the
plan.
The party requesting a seat reservation shall, where possible, make verbal contact with the
Base Manager to ascertain seat availability for the flight requested, at least 24 hours prior to
aircraft departure.
In the case of a block booking for regular crew change flights, the Base Manager must be
advised of intended passengers at least 24 hours prior to aircraft departure.
In the event of serious flight delays/cancellations, the Base Manager shall, as soon as is
practicable, inform all passengers intending to travel on the flight concerned.
In order for the Base Manager to assess the following day's passengers and route the aircraft
in a manner that reduces the number of landings, flight reservations shall be closed out as
follows:
At close-out of flight reservations, the Base Manager shall prepare an email of the proposed
passenger list and will issue it to the following:
Helicopter Operator
Type of aircraft.
Freight details carried onboard
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The Base Manager shall send a provisional mobilisation fax to the Vendor/Contractor
advising them of the provisional travel arrangements. It shall be the responsibility of the
Vendor/Contractor to confirm these details with the Base Manager, who will then confirm
the booking.
The Vendor/Contractor is responsible for supplying the Base Manager with all the appropriate
personnel details of the intended passengers. The Base Manager shall then ensure that the
visitor's Medical and Training Certificates are valid in accordance with Company Policy
detailed in paragraph 4.4 of this manual or that exemption authorization is obtained.
2.2.4 Helicopter passenger’s welfare procedure
This procedure ensures that all TOS passengers delayed at the heliport are provided with
sustenance in accordance with the welfare of passengers delayed at the heliport policy.
If a flight is delayed by more than two hours or if it is cancelled, the policy shall be invoked.
The Helicopter Operator’s Agent shall provide a passenger list to the heliport Catering
Company and authorize breakfast or snacks to be dispensed, as appropriate.
As evidence of entitlement, each passenger shall show his/her identification card to the
Helicopter Operator’s Agent who shall validate this against the passenger list.
The Base Manager shall reschedule cancelled flights and advise the Helicopter Operator’s
Agent accordingly. The Helicopter Agent shall advise the passengers of the cancelled flight
of their new check-in time before they leave the heliport.
If flight delays affect incoming passengers' onward journeys home, the Base Manager shall
contact the Medic on the Barge to advise passengers. TOS shall arrange overnight
accommodation or alternative travel arrangements.
Out of normal office hours, delayed passengers shall be dealt with ad hoc by the TOS duty
person on call. When delays or cancellations to a flight occur after normal working hours,
TOS shall ensure that accommodation is made available for passengers.
2.2.6 Flight incident
In the event of an incident, the Base Manager shall inform the TOS Operations Manager and
the TOS Human Resources Department, as soon as possible. He/she shall also produce the
relevant passenger list and, if necessary, next of kin details.
Further details of actions to be carried out and arrangements to be made are provided in the
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The following information provides guidance on the carriage of freight on TOS chartered
helicopters. However, the Helicopter Contractor’s procedures for freight handling and storage
will apply.
2.3.1 Cargo in the helicopter hold
In the event that the freight for shipping exceeds the capacity of the aircraft, the Base Manager
shall contact the TOS Operations Manager or the Superintendent to establish priority.
The Base Manager shall advise the onshore Materials Controller of delivery point and check-
in time.
In certain instances, freight shall be permitted in the aircraft cabin. These instances must be
minimized, operationally justified and subject to approval by the TOS Operations Manager
or the Superintendent. The following conditions apply to freight carried in the helicopter
cabin:
It shall not obstruct main emergency exits or access routes available to passengers.
It shall not obstruct secondary emergency exit windows.
It shall be securely lashed down to aircraft strong points or prevented from moving by
use of a tensioned net acceptable to the Pilot.
If seats are folded up, care shall be taken to ensure that they are stowed in such a way as
to present no hazard to passengers in an emergency.
Notwithstanding the above conditions, the acceptability of an item for carriage within the
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The Freight Department at the heliport shall make out a helicopter Freight Manifest for each
flight detailing all equipment to be shipped. Refer to the Passenger & Freight Manifest Form.
External service companies shall provide copies of their own shipping documents, as required
by the Helicopter Operator
The Base Manager and Materials Department are responsible for ensuring that all materials
comply with all regulations governing the movement of materials to and from offshore
installations by air.
The inward and outward clearance of cargo on aircraft shall be carried out by the Helicopter
Operator.
The type of goods which can be transported by air are limited by size, weight and by the
nature of the goods themselves, which must comply with the International Air Transport
Association (IATA) Dangerous Goods Regulations and the International Civil Aviation
Organisation (ICAO) Document 9284 AN/905, Technical Instructions for the Safe Transport
of Dangerous Goods by Air.
Hazardous helicopter freight delivered to the helicopter freight reception area by a vendor or
by TOS, must be accompanied by a Shipper's Declaration for Dangerous Goods Form
detailing the contents and appropriate handling procedures. Refer to the following form
checklists:
Acceptance / Refusal of Dangerous Goods (Non-Radioactive).
The POB System is designed to ensure that the whereabouts of personnel onboard (POB) the
Barge TOS HA LONG is known at all times. This includes personnel travelling by helicopter
to and from the Barge TOS HA LONG, as well as personnel on board.
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The Helideck shall be painted and marked in accordance with the requirements of CAA/CAP
437
Colors should conform with the following BS 381 C (1996) standard or the equivalent BS
4800 color
RED
• BS 381 C: 537 (Signal Red)
• BS 4800: 04.E.53 (Poppy)
YELLOW
• BS 381 C: 309 (Canary Yellow)
• BS 4800: 10.E.53 (Sunflower Yellow
DARK GREEN
• BS 381C: 267 (Deep Chrome Green)
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The Helicopter Landing Officer (HLO) shall inspect the Helideck prior to any helicopter
operations and ensure that no obstruction or dangerous objects are present.
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Whenever possible, flights shall be scheduled, and a record of the intended flight dates and
times kept.
Recordsshall be kept by the administrator; flight bookings on scheduled times may be initiated
by the Company Representative depending on who is operating the service.
Engine Fire
Emergency Landing
Crash on Deck
Crashed Helicopter Overboard
Fuel
Radio communication shall be maintained by the Radio room/ HLO with the pilot.
The pilot shall be kept informed of the current weather, sea conditions, back-load weight of
passengers and freight.
The pilot will request for deck clearance prior to landing, this shall NOT be given until the
cranes are shut down and the Helideck is ready for operations, i.e., red, or green deck.
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The HLO shall inspect the Helideck and equipment prior to helicopter operations.
The following is required as per CAA/CAP 437 - Offshore Helicopter Operation Guidelines
3.6.1 Helideck Markings
The vessel Helideck marking shall be maintained in a clear visible condition at all times, as per
CAA-CAP437 regulations (Chapter4).
At least four (4) recessed tie-down points shall be provided for securing the helicopter.
The vessel has a landing net installed, size (15 m x 15 m) and securely fastened every 1.5 m.
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regularly to ensure that it is in good condition and can withstand a 100kg load dropped from
a height of 1 m.
A safety net designed to meet these criteria should 'contain' personnel falling into it and not
act as a trampoline. Where lateral or longitudinal center bars are provided to strengthen the
net structure they should be arranged and constructed to avoid causing serious injury to
persons falling onto them. The ideal design should produce a 'hammock' effect which should
securely contain a body falling, rolling or jumping into it, without causing serious injury.
When considering the securing of the net to the structure and the materials used, care should
be taken that each segment will be fit for purpose.
3.6.6 Helideck Windsock
The helideck windsock is to be inspected by HLO before all helicopter operations. It shall be
clearly visible to the helicopter pilot and unaffected by any artificial air movement other than
the prevailing wind. It shall be suitably illuminated for nighttime helicopter operations
3.6.7 Crane Boom(s) Red Rotating Beacon
A red warning beacon shall be installed at the tip of each crane boom. The beacon shall be
illuminated whenever the crane is in operation.
The Helideck landing crew shall wear hearing protection during helicopter operations.
The Radio Room/Bridge shall be equipped with Aeronautical VHF-FM for helicopter
operations.
The HLO shall have a portable VHF-FM radio with headset & boom mike in order to
communicate directly with the pilot.
Where voice communications cannot be maintained between the helicopter pilot and the
HLO, then normal hand signals shall be used, i.e. - thumbs up/down.
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3.6.11 Scales
The vessel Helideck is designed for use by a Sikorsky S92 or similar helicopter having a
maximum all up weight (AUW) of 12.8 tons.
The Helideck shall be load tested to (1.5 x) the max AUW of the operating helicopter.
Note: Helideck Specifications may differ from vessel to vessel and need to be confirmed with
helicopter operating company prior to helicopter operations
Dangerous goods poster must be displayed at conspicuous locations and the briefing room.
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4 PHASE II - HAZARD
Shall maintain radio communication with the helicopter pilot at all times and be aware of
activities in progress on the VESSEL that will affect helicopter operations.
The HLO shall inspect the helicopter safety equipment and Helideck for obstructions prior
to any landing and oversee all helicopter operations.
4.1.3 Helideck Baggage crew
Shall maintain the helicopter crash kit and undertake all rescue efforts as required under
the coordination of the HLO.
The weather and Vessel movement characteristics shall be monitored prior to and during
helicopter operations by the Master/Administrator who shall instruct the HLO accordingly.
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4.3 Communications
In the case of an Emergency, the vessel Radio Officer/HLO shall keep constant radio
contact with the helicopter during landing and take-off operations.
4.4.1 Passenger responsibilities shall be made clear by the HLO and Helicopter pilot for arrival
and departure.
4.4.2 Passenger Pre-Flight briefing induction shall include a safety video to be shown to
personnel departing by helicopter.
4.4.3 Flight notification shall be via the Radio Officer/HLO (Vessel P.A. system). Personnel shall
be ready for the helicopter flight 1 hour prior to scheduled flight departure from the Vessel.
The HLO shall be notified by the Radio Operator 30 minutes prior to any helicopter
activity. During this time, the Helideck is to be made ready.
4.4.5 Landing and take-off procedure
All requests for helicopter movement on the vessel shall be routed through the Radio
Operator to the MASTER/SUPT. for approval.
The Radio Operator shall be responsible to record the weight of baggage, personnel, and
equipment, after which he is to prepare a manifest for the pilot.
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Ten (10) minutes prior to landing, the Helideck Crash Rescue Team shall:
• Go to Helideck & don the fire suit from the Gear Locker.
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Five (5) minutes prior to landing, the Helideck Crash Rescue Team shall:
• Ensure that all rescue gear from the Helicopter Crash Kit is in position and ready.
When the helicopter is landing, the Helideck Crash Rescue Team shall:
• Pay attention to the engines to ensure that there is no fire.
• Signal the HLO or the Pilot if a fire is apparent.
• Shall evacuate passengers and assist Helicopter Crew fight the fire as directed by
the Pilot & HLO.
During the helicopter take off, the Helideck Crash Rescue Team shall:
• Be positioned near Fire fighter & the rescue equipment box.
After the helicopter has taken off, the Helideck Crash Rescue Team shall:
• Remove fire suit and stow in the Helicopter Gear Locker
4.4.5.5 Helideck Assistants (If required):
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Engine start up fires may not require the application of firefighting agents.
If an engine fire is spotted, the pilot should be notified by the HLO immediately.
Application of extinguishing agents should not begin until the pilot makes a
CLEAR SIGNAL to the HLO that he wants firefighting efforts to begin.
Fuel Spill
In the event of a fuel spill from a helicopter, the following shall be considered:
Stop the source of the leak, if possible, the pilot should be told by HLO.
The HLO shall evacuate the aircraft and instruct shut down of the engines, if not
already done so by the Pilot.
STOP all smoking, burning, and welding in the area close to the Helideck. HLO shall
inform Radio Operator who shall make a P.A. system announcement to stop ALL hot
work activities.
If a large quantity of fuel is in the water, the respective authorities shall be notified by
the MASTER/Superintendent, as per SOPEP Regulations.
Every effort shall be made to assist a helicopter in distress when requesting to land
onboard the vessel.
Upon notification of an emergency landing request, the following shall be performed:
4.6.1 Radio Operator:
Inform MASTER/Superintendent
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Notify standby boat or other support vessels to standby at a safe location and be ready to
assist.
4.6.2 MASTER/Superintendent:
Notify shore base immediately upon receipt of the emergency landing request.
Standby in safe location ready to respond. The only person allowed in the vicinity of the
Helideck shall be the HLO.
Fire pumps shall be charged ready for operation
Helicopter crashes on a Helideck may cause the fuel tanks / lines to rupture and spill Jet
Fuel (Jet A-1, Kerosene). This is a potential source of explosion, especially in the Helideck
drainage system.
Major damage can be caused by the rotor blades breaking apart, as they become missiles
(shrapnel) which are an extreme danger to personnel in the area of the Helideck and
possibly in a 20-30m or more radius from the helideck.
Personnel shall be evacuated (as soon as it is practical I safe to do so) from the helicopter
by the Helideck team.
Any means necessary shall be used to rescue personnel trapped inside the helicopter
The main power and fuel switch should be turned off immediately. However, in the event
that the pilot is badly injured, the Helideck team shall isolate the aircraft fuel supply.
Dry chemical and AFFF foam are to be used. AFFF should first be used to smother the
fire with dry chemical applied as a cover, to prevent ignition.
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If a helicopter crashes and falls overboard or ditches before landing, the immediate priority
is to save the lives of the passengers and pilot.
Contact standby boat for immediate assistance. d) Have FRC launched for rescue
efforts
Notify MASTER/Superintendent
Ready dive team to rescue survivors I assist in the salvage of helicopter. There is a grave
danger of capsizing or sinking, making rescue efforts by
divers critical.
If the helicopter is upright, the pilot will make every effort to keep all vessels from coming
alongside, because the vessel wash could capsize his aircraft. It is best to use the
FRC/small utility boat to ferry personnel off the helicopter.
Ditching Sighted or Mayday Distress Call Copied:
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Should the Vessel actually see a helicopter ditch, land in the water, or hear a helicopter
MAYDAY, the Vessel must put out a MAYDAY, or MAYDAY RELAY as required by
law.
This shall be performed by the radio operator and all possible assistance must be rendered.
Where possible, support vessels shall participate in the search and rescue effort in an attempt
to locate the helicopter and its passengers.
If a man falls overboard, a lifebuoy should be thrown to him immediately by the observer.
At night, a lifebuoy with a strobe should also be thrown, even if the man is not in sight,
the buoy will indicate drift of the man overboard.
Support vessels and helicopters s h o u l d also be notified to assist in the search effort
4.9.3 Sunken Helicopter:
If a helicopter sinks, it is possible for personnel to survive in an air pocket for a short
time.
If the wreck can be located, divers are to check for survivors and assist in the recovery of
the wreck where possible.
The friction of the helicopter blades moving WET air generates a powerful static electrical
charge.
It is therefore necessary to discharge this electrical charge prior to the transfer of personnel
or equipment.
Allow the sling/strop/wire to discharge first on the deck I water BEFORE
touching it.
The HLO must wear STRONG NON-CONDUCTIVE RUBBER GLOVES AND A
HELMET WITH A CHIN STRAP.
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Only the HLO should handle loads. The only person to hook and unhook the loads shall be
the HLO.
The type of helicopter and equipment likely to be used in evacuating a vessel in emergency
situations will vary in every situation. The weather conditions which these operations can
be safely carried will ultimately be decided by the helicopter pilot, who will decide on the
best method of removing personnel from the sinking vessel.
Injured personnel will be treated and made ready to transfer to shore medical facilities
if necessary
Fig 5.1
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Fig 5.2
Fig 5.3
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Fig 5.4
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Fig 5.5
Application rate = 6.0 x π x r2 (6.0 x 3.142 x 11.5 x 11.5) = 2493 liters per minute. Given
the remote location of helidecks, the overall capacity of the foam system should exceed
that necessary for initial extinction of any fire. Five minutes discharge capability is
generally considered by the CAA to be reasonable.
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Contents
H1/H2 H3
Adjustable wrench 1 1
Rescue axe, large {non wedge or aircraft type) 1 1
Cutters, bolt 1 1
Crowbar, large 1 1
Hook, grab or salving 1 1
Hacksaw heavy duty and six spare blades 1 1
Blanket, fire resistant 1 1
Ladder (two-piece) 1 1
Lifeline (5 cm circumference x 15 m in length) plus rescue 1 1
harness
Pliers, side cutting (tin snips) 1 1
Set of assorted screwdriver 1 1
Harness knife and sheath ** ** **
**
Gloves, fire resistant ** **
Self-contained breathing apparatus (complete)*** *** ***
Power cutting tool - 1
* For access to casualties m an aircraft on its side.
** This equipment is required for each helideck crew member.
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Bolt Cutters:
Can be used to cut bolt in case separation of
the cockpit, fuselage and tail section is required
Chokes
Can be used for wedging wheels for helicopters
with wheeled undercarriages
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Strops
Are used to tie the rotors to tie down points
on the deck when the craft is switched off for
long hours
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8 ATTACHMENTS
Type Of Accident
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General Information on Helicopters Operated by the Helicopter Contractor for Each Model
of Helicopter Available:
Type Of Helicopter _______________________________________________________________________
Location Of Helicopter Fuel Tank _ __ ___ __ __ ___ __ ___ __ ___ __ _ ___ __ ___ __ __
Location Of Main Power Switch ____________________________________________________
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Sikorsky S61 N
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8.5 COMMUNICATIONS
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