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CBC 12345678901 CBC Computer System Servicing NC II
CBC 12345678901 CBC Computer System Servicing NC II
Prepared By:
Donald D. Galbreath
lOMoARcPSD|25892555
TESDA-OP CO-01-F11
(Rev.No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE: COMPUTER SYSTEM SERVICING NCII
Date Developed:
Developed: Document No.
QUALIFICATION TITLE
Competency –Based Page 1 of 31
Curriculum
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health & and risks.
& safety safety 4.1.2 Evaluate hazard
and risks
4.1.3 Control hazards
and risks
4.1.4 Maintain
occupational
health and safety
awareness
Date Developed:
Developed: Document No.
QUALIFICATION TITLE
Competency –Based Page 2 of 31
Curriculum
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
COURSE STRUCTURE:
BASIC COMPETENCIES
(40 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey 10 hours
workplace workplace workplace
communication communication information.
1.1.2 Complete relevant
work related
documents.
1.1.3 Participate in
workplace meeting
and discussion.
2. Work in a team 2.1 Working in a team 2.1.1 Describe and 10 hours
environment environment identify team role
and responsibility
responsibility
in a team.
2.1.2 Describe work
as a team member
3. Practice career 3.1 Practicing career 3.1.1 Integrate personal 10 hours
professionalism professionalism objectives with
organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional
growth and
development.
4. Practice 4.2 Practicing 4.1.1 Identify hazards 10 hours
occupational health occupational health & and risks.
& safety safety 4.1.2 Evaluate hazard
and risks
4.1.3 Control hazards
and risks
4.1.4 Maintain
occupational
health and safety
awareness
Date Developed:
Developed: Document No.
QUALIFICATION TITLE
Competency –Based Page 2 of 31
Curriculum
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Common Competencies
Competencies
(80 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Apply Quality 1.1 Applying Quality 1.1.1 Assess quality of 10 hours
Standards Standards received materials
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2. Perform Computer 2.1 Performing 2.1.1 Plan and prepare 20 ours
Operation Computer for
Operation task to be taken
undertaken
2.1.2 Input data into
computer
2.1.3 Access information
using computer
2.1.4 Produce
output/data
using computer
system
2.1.5 Use basic
functions
of a www-browser
to
locate information
2.1.6 Maintain computer
equipment and
systems
3. Perform Mensuration 3.1 Performing 3.1.1 Select measuring 10 hours
and Calculation Mensuration and instruments
Calculation 3.1.2 Carry out
measurement and
calculation
3.1.3 Maintain measuring
instruments
4. Prepare and interpret 4.1 Prepare and 4.1.1 Identify different 10 hours
technical drawing interpret technical kinds of technical
drawing drawings
4.1.2 Interpret technical
drawing
4.1.3 Prepare/make
changes in
electrical/electronic
schematics and
drawings
5. Use hand tools 5.1 Using hand tools 5.1.1 Plan and prepare 10 hours
for
tasks to be
Date Developed:
Developed: Document No.
QUALIFICATION TITLE
Competency –Based Page 3 of 31
Curriculum
Developed by: Issued by:
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate
hand tools and test
equipment
5.1.4 Maintain hand
tools
6. Terminate and 6.1 Terminating and 6.1.1 Plan and prepare 20 hours
connect electrical connect electrical for termination
wiring and electronics wiring and /connection of
circuit electronics circuit electrical
wiring/electronics
circuits
6.1.2Terminate/connect
wiring/electronics
circuits
6.1.3Test
termination
/connections of
electrical
wiring/electronics
circuits
Core Competencies
(160 Hours)
Unit of Competency Module Title Learning Outcomes Nominal Duration
1. Install and configure 1.1 Installing and 1.1.1 Assemble 50 hours
computer systems configure computer computer
systems hardware
1.1.2 Prepare Installer
1.1.3 Install operating
system and drivers
for peripherals
devices.
1.1.4 Install the
computer
application
software
1.1.5 Conduct testing
and documentation
2. Set-up computer 2. Setting-up computer 2.1.1 Install network 50 hours
networks networks cables
2.1.2 Set network
configuration
2.1.3 Set router/WI-FI/
Wireless access
point /repeater
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
configuration
2.1.4 Inspect and test
the configured
computer
networks.
3. Set-up Computer 3.1 Setting-up 3.1.1 Set-up user 30 hours
Servers Computer Servers access
3.1.2 Configure network
services
3.1.3 Perform testing,
documentation
and pre-
deployment
practices
4. Maintain and repair 4.1 Maintaining and 4.1.1 Plan and prepare 30 hours
computer system and repair computer for maintenance
networks system and and repair
networks 4.1.2 Maintain computer
systems and
networks
4.1.3 Diagnose faults of
computer systems
4.1.4 Rectify/correct
defects in
computer systems
4.1.5 Inspect and test
the computer
systems and
networks
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Hands on
Direct observation
ASSESSMENT METHODS:
Practical demonstration
Oral and written exam
Lecture-demonstration
COURSE DELIVERY: Self-paced instruction
Group discussion
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
RESOURCES:
List of recommended tools, equipment, and materials for the training of (no. of trainees) for (title of the
program/ qualification)
Qty. Tools Qty Equipment Qty Materials
10 pcs 26 units 400 pcs.
Screwdriver (standard) Desktop Computer RJ 45
10 pcs 10 25 pcs. Modular box
Screwdriver (Philips) Laptop computer/Netbook (RJ45)
10 pcs 10 20 pcs. Raceway or
Slotted PVC
Long nose pliers Computers for server 1.5” x 1.5” x 48”
10 pcs 10 1 box
Mechanical pliers Server cabinet/Frame UTP cable
10 sets 20 pcs 1 can
Allen wrench Patch panel (48-ports) Contact cleaner
10 pcs 10 sets 1 piece
Crimping tools Working tables Whiteboard
10 pcs 1 unit Internet subscription (at least 2 1 lot
Soldering iron MBPS) Fastener
10 pcs 10 units Uninterruptible Power Supply 1 spool Filler (lead-
Solder sucker (UPS) free)
5 pcs 10 unit 8 pcs Fiber optic
cable 2 meters
Wire stripper Hub / Switch (terminated)
1 unit 2 units
Portable electric hand drill Managed switch
1 set 1
Drill bit Network controller
5 sets 11
Precision screw drivers ADSL Router with Wi- Fi
10 pcs 10
Anti-static devices Wireless Access Point
5 pcs 1 unit
Flash light/Head mounted light PC Video camera
2 units
External optical drive
1 unit
USB External HD
1 unit
Network External HD
1 unit
scanner
1 unit
USB printer
1 unit
Network printer
11 pcs
Flash disk / Memory stick
10 units
Electronic tester VOM
5 units
LAN Cable tester
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
FACILITIES:
laboratory and/or
6x8 48 48
lecture area
storage area 2x2 4 4
learning resource
4x5 20 20
center
equipment
20 20
circulation area
Total Workshop Area: 92
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
procedures and
system
requirements
Basic-input-
output-system
(BIOS)
configuration is
performed in
accordance with
hardware
requirements
LO 2. PREPARE INSTALLER
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Portable
bootable devices
are created in
accordance with
software
manufacturer The
instruction. Create bootable students/trainees
Customized
device must be provided
installers are Customize
with the following: Lecture –
prepared in installation in Open source demonstration
portable Hands-on
accordance with accordance with Self-paced
applications Direct
software software instruction
Utility software observation
utilization guide manufacturer Group
and end user EULA. Manual discussion
agreement. Installing
Flash drive
Installation of portable Computer
portable application. System
applications are
carried out in
accordance with
software user
guide and
software license.
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Operating
system (OS) is
installed in
accordance with
established
installation
procedures and
to comply with
end-user
requirements Install
The
Peripherals/devi
Operating students/trainees
ces drivers are System must be provided
installed and Install and with the following:
configured in configure Operating
accordance with peripherals/devi system
Lecture –
manufacturer’s ces in installer
demonstration
instructions accordance Printer, Hands-on
Self-paced
and/or OS with scanner, Direct
instruction
installation manufacturer’s mouse, observation
keyboard, Group
procedures. instructions
webcam and discussion
OS and drivers Updating
(Note: Copy format for modules of instructions for Common and Core Competencies)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
software are
installed based
on software
installation
guides, end-user
requirements Install
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
established
procedures
and
checked for
correct
operation
and safety
Appropriate
personal
protective
equipment is
used and OHS
policies and
procedures are
followed
Copper cable
splicing is
performed
based on
Electronic
Industries
Alliance/Teleco
mmunications
Industry
Association
(EIA/TIA)
standards
Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
Installation
work is
performed and
is checked to
ensure no
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
unnecessary
damage has
occurred and
complies with
requirements
OHS standards
and 5S
principles are
followed
according to
enterprise
requirements
Excess
components
and materials
are disposed of
based on
WEEE
directives and
3Rs waste
management
program.
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Network The
Check
students/trainees
connectivity of
network must be provided
each terminal is
checked in
connectivity of with the following:
accordance with terminals Cable
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Client Configure
The
Device client device
students/trainees Lecture –
systems system must be provided
settings are settings demonstration
with the following: Hands-on
Self-paced
configured Configure
Computer Direct
instruction
in Local Area system observation
Group
accordance Network port Router
discussion
with Configure
Switch/hub
manufactur Wide Area LAN cables
ers’ Network port
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
settings are
configured in
accordance
manufacturers’
instructions,
network
design and
end-user
preferences
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
Security/Firewa
ll/Advance
settings are
configured in
accordance
with
manufacturers’
instructions
and end-user
preferences
(Note: Copy format for modules of instructions for Common and Core Competencies)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Final
inspections are
undertaken to
ensure that the
configuration
done on the
computer
The
networks Undertake final
students/trainees
conforms with inspections must be provided Lecture –
the Check
with the following: demonstration
Hands-on
manufacturer’s computer Manual Self-paced
Direct
instruction/man networks Cable tester instruction
observation
ual Prepare
Group
Flash light
Computer complete discussion
Notebook
networks are reports and pen
checked to
ensure safe
operation.
Reports are
prepared/compl
eted according
to company
requirements.
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
based on plan/procedur
NOS al Lecture –
Create user Manual
features
demonstration
folder Race way Hands-on
and
Self-paced
Configure user Cable tester Direct
establishe instruction
access level Crimping Tool observation
d network Group
Perform Wire stripper discussion
access
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Normal
functions of
server are
checked in
accordance
with
manufactur
er’s
instructions
Required
modules
Check normal
/add-ons are The
functions of students/trainees
installed/upda
server must be provided
ted based on
Install/update with the following:
NOS
required Cable
installation
modules/add- plan/procedur
procedures
ons al Lecture –
Network Manual
Confirm
demonstration
services Race way Hands-on
network
Self-paced
to be Cable tester Direct
services to be instruction
configur Crimping Tool observation
configured Group
ed are Wire stripper discussion
Check
confirme Mask
operation of
d based Impact punch
network
on down tool
services
user/syst Cable tie
Respond to
em Patch panel
unplanned
requirem Modular box
events or
ents Rj45
conditions
Operation of
network
services are
checked
based on
user/system
requirements
Unplanned
events or
conditions
are
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
responded to
in
accordance
with
established
procedures
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Pre-
deployment
procedures is The
undertaken students/trainees
must be provided
based on
with the following:
enterprise
Undertake pre- Cable
policies and
plan/procedur
procedures deployment
al Lecture –
Operation and procedures
Manual
demonstration
security check Undertake and Race way Hands-on
Self-paced
are configure Cable tester Direct
instruction
undertaken peripherals/dev Crimping Tool observation
Group
based on ices Wire stripper discussion
end-user Prepare and Mask
policies and
procedures.
(Note: Copy format for modules of instructions for Common and Core Competencies)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
correct Mask
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
OHS policies
and
procedures
are followed in
line with job
requirements.
Computer
systems and
networks for
maintenance
are checked
against
job/service
order or
instructions
and
specifications.
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Appropriate Use
personal appropriate
protective personal The
equipment is protective students/trainees
used in line equipment must be provided
with standard Check normal with the following:
procedures. Cable
functions of
plan/procedur
Normal computer
al Lecture –
function of systems and
Manual
demonstration
computer networks Race way Hands-on
Self-paced
systems and Perform
Cable tester Direct
instruction
networks are scheduled/per Crimping Tool observation
Group
checked in iodic Wire stripper discussion
accordance maintenance Mask
with Perform
Impact punch
manufacturer’ needed down tool
s instructions. repairs and Cable tie
Scheduled/pe replacements Patch panel
riodic Respond to Modular box
maintenance unplanned Rj45
is performed events or
in accordance conditions
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
with
manufacturer’
s
requirements.
Where
necessary,
needed
repairs/replac
ements are
made in
accordance
with
established
procedures.
Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Appropriat The
e personal students/trainees
protective must be provided
equipment with the following:
Cable
is used in
plan/procedur
line with Lecture –
al
standard Manual demonstration
Manage and
Hands-on
procedures Race way Self-paced
implement
Direct
. Cable tester instruction
contingency observation
Faults or Crimping Tool Group
measures
discussion
problems in Wire stripper
the computer Mask
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
(Note: Copy format for modules of instructions for Common and Core Competencies)
ASSESSMENT ASSESSMENT
CONTENTS CONDITIONS METHODOLOGIES
CRITERIA METHODS
Appropri The
ate students/trainees
personal must be provided
protectiv with the following:
Replace
Cable
e defective
plan/procedur
equipme components or Lecture –
al
nt is parts without Manual demonstration
Hands-on
used in damaging the Race way Self-paced
Direct
line with surrounding Cable tester instruction
observation
standard environment or Crimping Tool Group
procedur services discussion
Wire stripper
es. Make Mask
TESDA-OP-CO-01-F11
(Rev. No. 00-03/08/17)
without Rj45
damage to
the
surrounding
environment
or services
Adjustments
, if
necessary
are made in
accordance
with
established
procedures
Unplanned
events or
conditions
are
responded to
in
accordance
with
established
procedures
’s
4Rs according
Impact punch
instruction/m to
down tool
anual environmental
Cable tie
policies
Patch panel