CHAPTER IV

ORGANIZATIONAL AND MANAGEMENT ASPECT

The Organizational and Management Aspect is an important component of a business

study as it provides the description of the organization of the business. It includes the structure of

the organization, the operations and as well as the job description, qualifications, and benefits of

the employees. This extent attests that our business, which is the COOLTIV8 Farm, will not only

profit, but also for the improvement of the welfare of the people that support the business

growth.

4.1 Form of Business

COOLTIV8 Farm will be in the form of general partnership, as it is the most suitable

method for the business to have a sufficient funds or resources to finance its primary needs and

to manage the accuracy and integrity of the business efficiency. It will be operated by nine

members who will not just subsidize money but rather they will also contribute their skills,

property, and other resources that they have. The managing partners will have the intention of

dividing the profits/losses among themselves equally in contract with the terms of partnership

agreement.

4.2 Organizational Structure

To produce good and competitive employees, the business will hire people who are

pleasant to work with and those who are knowledgeable about the business. The organizational

structure is a diagram that shows the internal structure of the business. It displays the lines of

control among the various positions that exist within the organization, including its roles,

responsibilities, and relationships among the employees.

 OWNERS

Cook CrewBookkeeper
Farmer CashierOn call/Part
Fronttimer
Desk

4.3 Job Organization and Structure

POSITION DUTIES AND QUALIFICATIONS

RESPONSIBILITIES
Bookkeeper  Recording day to day financial  Associate’s degree in
(1 person/Php500 transactions and completing the accounting or business
per day) posting process administration. Excellent
 Reconciling sales taxes, payroll knowledge of general
taxes, and bank accounts at the accounting principles
end of each month.  Knowledge of bookkeeping
 Processing accounts receivable software
and payable
 At least 1 year of bookkeeping
experience, preferably within a
business services environment
 Able to prepare, review and
understand a financial statement
 Must reside within the Salcedo
area only
Cashier  Accepts money for the services  At least graduated 2-years
(1 person/Php400 that the business rendered. course
per day)  Count money in cash drawers at  At least 18-30 years old
the beginning of shifts to ensure  Customer service or cashier
that the amounts are correct and experience is preferred
that there is an adequate  Approachable and have a strong
change. customer and communication
 Responsible to compute and skills
 record totals of transactions.
Front Desk  Welcome guest
(1 person/Php300  Answer phone calls
per day)  Taking and maximizing
bookings
 Handling all guests’ complaints
Crew  Take orders from customers
(3 person/Php300 accurately with a positive
per day) attitude and help food
preparation when necessary
 Clean dishes, utensils and all
kitchen appliances and perform
additional cleaning duties as
requested as they follow
sanitation policies at times and
help food preparation when
necessary
 Disposal of garbage before
closed
Cook  Prepare ingredients and
(2 person/Php500 equipment to use in cooking.
per day)  Ensure great presentation by
dressing dishes before they
served.
 Monitor stock and place order
when there are shortages and
ensures that all food items are
stored properly.
Farmer  Managing farming activities
(2 person/Php300  Performing manual labor
per day)  Plants crops using hand tools
and farm machines
 Build trellises for climbing
vegetables and vines
 Operates farm machines to
cultivate, fertilize, spray and
harvest
 Sprays with chemicals to
 Has the knowledge of basic
math and computer skills and
knows how to handle
transactions accurately and
responsibly
 Must reside within the Salcedo
area only.
 At least high school graduate
 With good oral and written
communication
 With pleasing personality
 Must reside within the Salcedo
area only
 High School Graduate
 Male or Female
 At least 20-35 years’ old
 Able to work as part of the team
in diligent kitchen atmosphere
 Knows how to organize and
manage the placement of all
kitchen’s utensils and items
 Have a strong communication
and customer skills
 With a friendly attitude
 Must reside within the Salcedo
area only
 At least High School Graduate
 Have an experience as a cook
 Strong knowledge on proper
food handling procedure
 Committed to working hard and
being reliable
 Must reside within the Salcedo
area only
 Male/Female
 At least have experienced and
basic training in farming.
 Must reside within the Salcedo
area only
 control weed growth, insects,
fungus growth and diseases
 Irrigates land for crop growth
On call or Part  Can operate to work calls at all  Male/Female
Timer hours of the day or week  With pleasing personality
(1 person/Php250  Willing to work less than full  Must reside within the Salcedo
per day) time hours area only

4.4 Management Policies, Conduct and Equal Opportunity

A. Maintenance of Employees

Maintenance of employees plays an important role support in a business. Here,

the owners will be able to give their employees a motivation and reason to stay. The

organization will be able to offer the expected amount of right salary and wages and safe

working condition for the welfare of the employess.

To maintain our employees, the following benefits will be provided:

 SSS Benefits
 PhilHealth
 PAG-IBIG (Home Development Mutual Fund)
 Fringe Benefits (13th Month Pay)

Employee Welfare. The company will provide a semi-annual check-up for all the

employees of COOLTIV8 FARM. Sick leaves are also available for every employee who

has rendered at least one year of service shall be entitled to a yearly service incentive

leave of five days with pay. Also, employees are granted paternity and maternity leave;

maternity leave consists of one hundred and five days of leave with full pay and an option

to extend for an additional thirty days without pay. For a solo parent, the employee will
 be granted an additional fifteen days of maternity leave with full pay. For paternity leave,

it consists of seven days of leave credits with full pay for up to four children.

Skill Training and Professional Development. As part of the staff and organizational

development activities, the business will give training to the employees specifically

through TESDA and seminars. This is mostly used for the key management officers to

enhance their management skills in managing COOLTIV8 FARM.

B. Management Policies
Operational Policies:
 Damages in Business Property Policy. When an event is going on and the

guests break or damage some of the business property, the client will be liable

for it and is liable to pay or replace it. This policy applies to the restaurant as

well; if the plates or utensils have been damaged or broken, customers will be

liable for them. On the other hand, if guests pick or pluck vegetables on the

farm, they will have to pay for the vegetables.

 Unforeseen Events Policy. In terms of the reservation of the event's location, the

clients must pay a reservation fee first. This is because when an unforeseen event

occurs with the clients, the business will still have profit.

 Keep Your Surroundings Clean Policy. As we are promoting nature loving and

environment awareness, we would like them to learn how to be wary about their

surroundings. The business also wants to impart to its customers the importance of

consuming organic foods and its benefits. We should make them realize the

consequences of their actions can bring benefit or damage to the humanity. So, we

will keep reminding them that they should throw their garbage to the right places and
 the facility has enough garbage cans around would have no reason to throw their trash

anywhere.

 First Aid and Safety Procedures. The business should always have an available first

aid kit. The kit that is composed of plasters in a variety of different sizes and shapes,

small, medium and large sterile gauze dressings, at least two sterile eye dressings,

triangular bandages, crêpe rolled bandages, safety pins, disposable sterile gloves,

tweezers, scissors, alcohol-free cleansing wipes, sticky tape, thermometer (preferably

digital), skin rash cream, such as hydrocortisone or calendula, cream or spray to

relieve insect bites and stings, antiseptic cream, painkillers such as paracetamol, or

ibuprofen, cough medicine, antihistamine tablets, distilled water for cleaning wounds,

eye wash and eye bath. In the event of an emergency, there will be a kit for

employees to use; the employees have been specifically trained for emergency

situations. Ambulance and near hospital numbers are kept and recorded at the main

office in case of need.

 Employee Appearance. Manager should communicate any workplace attire and

grooming guidelines to staff members during new-hire orientation and evaluation

periods. Any questions about the business’s guidelines for attire should be discussed

with the manager. The cook is required to wear an apron, a hairnet, and a chef's

mask, while the crew, cashier, front desk, etc. are required to tie their hair back for

girls and have neatly cut hair for boys. Uniforms will also be required.

C. Employee Conduct
 All employees should respect their colleagues. We will not allow any kind of

discriminatory behavior, harassment, or victimization.

  All employees should fulfill their job duties with integrity and respect toward

customers, stakeholders, and the community. Supervisors and managers must not

abuse their authority. We expect them to delegate duties to their team members

considering their competences and workload.

 Employees should follow their schedules. We can make exceptions for occasions that

prevent employees from following standard working hours or days. But generally, we

expect employees to be punctual when coming to and leaving from work.

 We expect employees to avoid any personal, financial, or other interests that might

hinder their capability or willingness to perform their job duties.

 All employees must be open for communication with their colleagues, supervisors, or

team members.

 We expect employees to not abuse their employment benefits. This can refer to time

off, SSS benefits, Philhealth benefits and PAG-IBIG benefits.

D. Equal Opportunity

 Training employees reinforces their sense of value. Through training employees

achieve goals and ensure they have a solid understanding of their job requirements.

 The company will recruit, hire, and promote without regard to sex, race, color, age,

national origin, religion, disability, marital status, sexual orientation, gender identity,

citizenship, pregnancy or veteran status, or any other status protected by applicable

law.

 No matter what the size of the organization, communication is central to building and

maintaining credibility. Many employers get communication to “flow up” through a

 staff advisory council which solicits and/or receives employees’ opinions and

suggestions and passes them on to upper management.

 Personnel actions, such as compensations and benefits received will be administered

on a non-discriminatory basis.

E. Attendance/Time Off

The employees are required to come regularly from Monday to Saturday from

8:00 in the morning until 5:00 in the afternoon. Tardiness or working under time shall be

punished by a deduction to their salaries. And, any employee being absent in a day of

work shall have valid reason.

F. Operating Hours

COOLTIV8 FARM will open at 8:00 am and will close at 5:00 pm. The business

will operate from Monday to Saturday and will adjust the operating time including

holidays if it is highly demandable to our valued customers.