Shanmukh Manugarra

Role: Salesforce Lightning Developer

Email: m37300300@gmail.com
Ph: 603-688-3625

PROFESSIONAL SUMMARY

 8+ years of experience in analysis, design, development, testing, delivery, and production

support of application software. Over 6+ years of experience in Salesforce.com CRM Platform
and Apex technologies, Sales Cloud, Service Cloud, Marketing cloud.
 Expertise in Development, Administration, Configuration, Requirements gathering,
Implementation, Integration and Salesforce applications.
 Expertise in aura framework, Lightning Components and Salesforce Lightning Design System
(SLDS). 
 Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user
interface and better interaction of pages.
 Worked on Visualforce pages and having experience with CSS and Java Script.
 Expertise in building Visual Force Pages, Visual force Custom Controllers, Components, Custom
Objects, Reports, Dashboards, Tabs and Customer communities, Analytic Snapshots
 Experienced with Lightning UI development and working on Lightning Process Builder.
 Hands on experience on Sales force Lightening and Communities.
 Extensively worked on Salesforce.com sandbox and production environment including creating
Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using
Eclipse, Force.com Migration Tool, ANT Migration Tools.
 Strong Experience on Financial Service Cloud, Sales cloud, Service Cloud, Communities have hands
on experience on Email to Case, Web to Case, Case Assignment rules, Escalation rules.
 Expertise in writing the SOQL, SOSL & Understanding of Salesforce Integration REST, SOAP
 Good knowledge on Set up field service features according to client unique business needs. This
includes installing the Field Service Lightning managed package and Field Service Lightning mobile
app.
 Part of Salesforce Shield Event Monitoring to set transaction security policies to track user
“events”.
 Strong Experience in Sales force Lightning components design & designing compact layouts using
Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
  Experience on deployment through changesets, Metadata, ANT based tools and using sfdx
 Salesforce CRM UI customization using Apex, Custom Controllers, Visual force, CSS, JavaScript
libraries
 Created UI pages as per business requirement using Lightning web components (LWC).
 Understanding how to Create service resources and service crews that represent your field service
technicians in Field Service Lightening app and add details about their skills, service territories, and
availability.
 Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
 Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, APEX Web
Services API development skills and Java Script, Web Services-Axis.
  Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages,
Classes, Controllers, Triggers, Indexes, S – Controls, Locks Web Services, Components, Tabs, Apex
Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating
Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.
 Used Lightning web components (LWC) to migrate visual force pages, Design, develop, configure
and administer Salesforce application based on business requests and enhancement requirements.
 Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page
Layouts, Search Layouts, and Related List and defining Field Dependencies, custom
buttons, Validation Rules, workflows, approval processes.
 Major role in Designing and implementing Continuous Integration and Continuous Deployment
Process Using GIT.
 Enhanced the existing portal functionality and moved to community cloud for more functionalities
including chatter, employee portal, customer portal, channel sales community, and customer
support community.
 Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data
loader and Import Wizard
 Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange
Packages& Custom Applications, Salesforce.com Service Cloud expertise.
 Used different data tools like Apex Data Loader, Excel Connector, Import Wizard, SFDC Data
Export, Mass Delete 

CERTIFICATIONS

 “Certified Salesforce Administrator (201)”

 “Certified Salesforce Platform Developer (PD1)”

TECHNICAL SKILLS

Technology Expertise Description

Cloud Technologies Salesforce (Apex, Visualforce, Triggers, Reports, etc.), LWC/ Aura

Scripting Technologies HTML, JavaScript, XML, CSS

Apex Data Loader, ETL Data Extraction, Force.com Migration Tool, Force.com
Tools & Utilities
Excel Connector.

Domain Expertise Sales Cloud, Service Cloud and Community Cloud.

Manual Testing, Functional testing, Regression testing, Automation testing

Testing
using selenium, code developments
PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer Jan 2022 to Till Date

Client: New York State Office of information technologies and services
Location: Albany, NY

Responsibilities: 

 Worked on writing Test Apex Classes to make sure every single line of apex class and triggers
are working as expected.
 Worked with various Salesforce.com standard objects like Accounts, Contacts, Leads, Cases,
Campaigns, Reports, and Dashboards.
 Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent
actions.
 Configured SFDC workflow rules, Approval process, Custom Objects.
 Worked on developing Visualforce pages and Apex classes for Salesforce application based on
client requirements.
 Well versed on Shield Learning Map.
 Worked on Salesforce Community cloud like how to engage with employees, customers,
partner.
 Worked on a Batch Apex to handle large sets and to execute time taking logic asynchronously.
 Worked on a Schedule Apex to execute the logic promptly.
 Developed Visualforce pages which can be visible publicly to the customers using the concept of
sites.
 Used Shield Platform Encryption a to encrypt most sensitive data at rest across all Salesforce
apps and encrypting data at rest adds another layer of protection to PII, sensitive, confidential,
or proprietary data.
 Using nCino streamlines for interaction between clients and users to interact within single
cloud-based Bank Operating System to increase efficiency.
 Effectively worked on nCino for Expanding customer relationships.
 Analyzed various configurations and customizations done by the vendor team.
 Used Wrapper Classes to handle multiple objects data to update or make changes and display
them combined on Visualforce pages.
 Worked on custom Lightning web components (LWC), where I have used lightning data tables
and charts to the show the records.
 Part of Salesforce Shield Event Monitoring to set transaction security policies to track user
“events”.
 Customized Page layouts for Standard/Custom objects and assigned Record Types.
 Created Data Validation rules and Formulas as per business requirement.
 Worked on profiles permission and salesforce security model
 Created permission set on users as per business requirements
 Created apex unit test class with 90% code coverage
 Worked on CRM platforms like Sales, service and Community clouds to streamline workflows
and integration with larger end users.
 Performed deployments using change set and workbench
 Involved in solution design discussions.
  Implementation of Lightning components using the Lightning Design System (LDS) in Aura
Framework and Lightning Web Components (LWC).
 Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the
application using platform database objects
 Used data Loader and workbench like tools for insert, update and deletion of records.

Environment: Salesforce CRM, Data Loader, Developer Console, Force.com Eclipse IDE plugin, Query
Editor, Work Bench, Apex, Sales cloud, Service cloud.

Salesforce Lightning Developer Sep 2017 – July 2021

Client: ETS,
Location: Princeton, NJ

Responsibilities:  

 Performed the role of SFDC developer, lightning developer and interacted with various business
user groups for gathering the requirements for salesforce.com, Lightning and CRM
implementation.
 Built Lightning components using two programming models: Lightning Web Components, and
the original model, Aura Components.
 Working on Lightning Web Components, security, lightning Data Service, Base lightning
Components, Templates, Custom elements, Shadow DOM, Modules, Standard events, and
Standard Elements Rendering.
 Enabled data analytics and business intelligence using nCino platform.
 Used error handling techniques to handle the errors and send emails upon the severity of the
error.
 Developed a Lightning Web Components (LWC) which will refresh the page when a change is
made and saved.
 Bases on nCino as a secure cloud-based solution as Operating System and able to analysis
account opening, loan origination, deposit accounts, workflow credit.
 In Salesforce Shield using Einstein Data Detect with Einstein Data Detect you can scan your org
for sensitive data and then take steps to protect it.
 Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce
pages between Classic and Lightning.
 Worked on Salesforce Lightning Components for building customized components replacing the
existing ones.
 Experience on CSS, JQUERY, AJAX, JAVA SCRIPT, HTML, XML, ANGULAR JS.
 Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-
driven programming.
 Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data
Migration tool called Data Loader.
 Worked on Salesforce community cloud, responsible for designing and delivering solutions.
 Created and invoked apex methods to read data from custom objects in LWC.
 Involved in the batch Job Monitoring and developed of Batch Jobs.
 Worked on Triggers to implement custom sync functionality on Custom objects and to perform
some actions before/after CRUD operations.
  Worked on Visualforce pages and having experience with CSS and Java Script.
 Responsible for writing Apex, Visual force code containing business functions. 
 Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and
code coverages.
 Strong experience in WSDL, SOAP API, REST API, Call Outs, Batch and Schedule Apex programs.
 Develop portal solution using Lightning Web Components.
 Performed mass data imports/exports using the API or various import tools.
 Used Data Loader for insert, update and bulk import or export of data from Salesforce.com, S
Objects used it to read, extract and load data from comma separated values (CSV) files. 
 Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the
application using platform database objects.
 Experience in the Analysis, Design, Development, Testing and Implementation phases of Business
Intelligence solutions using ETL tool Informatica Power Center (Repository Manager, Designer,
Workflow Manager, and Workflow 
 Experienced with various Web standards such as JavaScript, HTTP protocols, CSS, AJAX, Flash
and XML and JSON.
 Integrated using REST based Web service callouts to other external systems. 

Environment: Saleforce.com platform, Lightning Web Components, Sales cloud, Apex Language, Visual
Force (Pages, Component & Controllers), Pages, Data Loader, SOSL, SOQL, HTML, XML, JQUERY, CSS,
WDSL, JSP, DHTML, XSL, AJAX, ANGULAR JS, JAVA SCRIPT Workflow & Approvals, Reports, Custom
Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in,
Windows XP, Agile.

Client: Infinite
Location: Hyd, India June 2014 to Aug 2017
Role: Salesforce Developer

Responsibilities: 

 Analyzed the business requirements and mapped to Salesforce. 

 Worked extensively with the QA team for designing Test Plan and Test Cases for the User
Acceptance testing (UAT).
 Interact with Business Analysts and Developers to design better test plan and strategies based
on the requirements of the business.
 Worked on Visualforce pages and having experience with CSS and Java Script.
 Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom
functionality as per the requirements.
 Created workflow & approval processes, validation rules, Auto-Response Rules, Approval
process, email alerts and templates, and field updates.
 Involved in data migration from Excel to Salesforce using Data Loader.
 Created user Roles and Profiles, security controls and sharing settings.
 Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using
Eclipse
 Experience on CSS, JQUERY, AJAX, JAVA SCRIPT, HTML, XML, ANGULAR JS.
 Worked on various AppExchange products according to the needs of the organization.
  Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts,
Opportunities, Products, Cases, Solutions, Reports and Dashboards.
 Responsible for all the activities related to configuring Data Loader, uploading data in CSV files
into Salesforce.com, checking for the correctness of the data.
 Understanding how to Create service resources and service crews that represent your field service
technicians in Field Service Lightening app and add details about their skills, service territories, and
availability.
 Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data
loader and Import Wizard
 Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
 Implemented Case Management by creating record-types specific to the user groups,
assignments rules, escalation rules, case templates, workflow rules and actions, etc.
 Created page layouts, search layouts to organize fields, custom links, related lists and other
components on a record detail and edit pages.
 Expertise in aura framework, Lightning Components and Salesforce Lightning Design System
(SLDS). 
 Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com
subjects - comma separated values (CSV) files.
 Created Lightning Aura Components to achieve custom functionality.
 Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
 Used Force.com REST and SOAP web service API for implementing WSDL in the application for
access to data from external systems and web sites.

Environment: Saleforce.com platform, APEX Language, Lightning Aura Component & Controllers,
Change Set, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs,
Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.